Отзывы о Мфу Canon Pixma TS3340
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Canon Pixma TS3340?
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1. Creates lot of noise while printing 2. Printer software is not good 3. Does not show the print color's properly after replacing the cartridges
Would have preferred a separate tray for photographic paper like my old model and memory card reader slots.
Also, whilst on the subject of reviewing items, once is enough, this re-reviewing has had it's day.
Plus as I have a good memory I would like previous purchases removed from the screen, it wastes my time and screen space.Please email me how to achieve the latter. P.C.P.
have to push it in en-mass to rectify the problem.
I bought it to replace a 10 year old MX870 with the short-lived and PRICEY ink cartridges which, although refillable, are still messy and need to be refilled much too often for this to be practical anymore.
FAX works, but I can't turn off the FAX answer feature; calls to our home don't go to the answering machine, the printer FAX system picks up after four rings instead.
Also, there has been no tech support or updates for the printer's "solution center" for years, it stopped scanning directing to my computer maybe 5 years ago and it just generally "old" tech, cranky, fussy, harder to deal with; Lord help me if any of this ever happens while I'm away on business and my wife needs to refill/change a cartridge, or FAX something or there's some other issue.
Never could get it to connect through bluetooth, either.
But it was the third Canon printer I'd owned - have owned many others since inkjets first came out in the late 1980s (anyone else remember re-inking ribbons to save money?), kids have owned them, taken them to college, so I took a chance on this printer being a solution to those issues, and a recently developed problem where nothing prints at all until I reset the printer, delete all pending printing jobs and restart printing.
Setup - mechanically - was straightforward.
Registering easy too.
Printing directly, no problem.
Airprint? Nope.
Can. NOT. Connect. to. Network.
Either of them.
First, Canon is still using 2.4gHz WiFi. Second, I have a FIOS router with the native wireless LAN as well as an Apple time machine hub with 2.4 AND 5 gHz WiFi.
I spent almost two hours troubleshooting connections and got nowhere. Followed everything step by step without success.
I was ready to pack it up and return it this morning when I saw the "service support" note in the returns section, so I called Canon directly.
Nearly an hour later, the printer will connect DIRECTLY (wireless), but ONLY print photos.
AIRPRINT does not work.
I can NOT connect to my home network through either hub. Passwords are correct, easy setup and manual setup both fail to connect.
The service tech was patient, helpful to a point, and the point was, while DIRECT works (but not for AIRPRINT, you can't print TEXT documents/PDF through that connection), I can't use it for what I bought it for, which was to print from my iPad and/or my wife's or my iPhones.
What the tech advised was, there was something wrong with the FIOS hub connection/security that won't allow the printer to connect to the network.
Ahem, everything else does. I've connected iPads, iPhones, laptops, WINDOWS computers and the little green gremlin-looking google guy phones/software (Android) to the networks with the same password/security protocols no problem.
Just not this printer.
I'm done. Three hours (several hundred dollars at my current pay scale) worth of lost time I'll never be able to bill Canon for, as soon as I click "Submit" to this review, I'm disconnecting the printer, packing it up and taking it to UPS for return.
Avoid this printer. NEVER buy a printer - or other tech gadget - with less than 80% 5-star reviews.
I admit it, I got cocky, thought "Yeah, I'll take a chance, 52% of people like it, it worked for them, etc." and I was wrong. Wrong, wrong, wrong.
YMMV.
Was about to give up home printing but decided to give the Pixma 7020 a shot as I have had good luck with other Canon products I own.
So here's the bottom line.
Yes the setup is a bear. Yes the tiny lcd screen is..... Well barely readable. Print speed is fair at best.
But. After printing ten thousand pages on 67# paper I still haven't needed to add ink. That's incredible! No smudges. No blank spots no jams.
And I print 100 pages at a whack with that paper utilizing both hoppers.
I also use the economy setting and I can't tell the difference in print quality from standard print mode.
So the positives far outweigh the inconveniences in my experience.
Very happy with purchase.
Make sure you get the serial number from the rear as that is the printer's password for the browser. A lot of the fiddly settings, using the Operation LCD screen, can be done in a browser. Fax settings, if they're important for you, have to be done using the small LCD Operation screen.
Once you've installed the inks, run the test print etc. Stop there for a moment and don't go to Wifi/Network set up. If you have an iOS device, make sure you're on the same network as the one that uses the ethernet connection. You'll see the printer appear so you know it's on the network. You can do the same on the Mac by going to Printers & Scanners in System Settings. You just add the printer as you would do anywhere. MacOS installs the drivers and you could stop there.
The next part is from the Printer Settings in Mac OS. Open the printer from System Settings. Click on icon Printer Settings and you'll be prompted by Safari or you browser to trust the certificate etc. Agree to it. Enter the serial number as the password and you can then go to a browser and change the connection settings to a Wifi networks. You will have to turn Wired LAN off as that may create problems. Again you can fix most problems by deleting the printer in the System Settings and re-adding it.
I then ran the Canon installer to add utilities etc. I am still using an Ethernet network to connect. All my iOS devices and other computers etc can access and see the printer. You can then install the Canon App, use Google Cloud etc.
The Canon just replaced a five year old HP and it's night and day in terms of quality. Photos are great. Quick colour prints using cheap letter paper are fine for business use
hope they last a long time. Have used. Connects to network quickly also hooked up to IPAD with no Issues. Print quality is very good, black prints are crisp as a laser printer. Color printing is also quite good. Hope 3rd party ink is of same quality as you can get full set of ink bottles for the same cost of 1 color bottle.
Picked this printer because I was tired of HP nonsense and how their ink and printer heads died after one use it less than 10 pages printed.
I figured a tank printer would help and a top of the line business printer would be a good, if expensive way to go.
So far the setup is frustrating. You seem to only be able to print pictures from the back tray. That tray is tricky. Open it and the secondary flap to get paper in and then close the secondary flap. You'll have no idea what the error code is and you'll want to Chuck it out a window because you can't close the obvious flap.
The app was useless for setting up wifi. The password input is a nightmare. The "tone" button will switch you between capitals and lowercase and numbers. You can advance with a different key or the right arrow. Otherwise it's telephone input meaning multiple key presses.
Print quality on a quick photo was terrible. I'll keep trying and see. This is supposed to be a small office business printer, but businesses print pictures on reports or presentations.
Also check how the paper is loaded....
Most stupid thing is no sleep mode and you have to keep it on always or if you set to energy saver mode it goes off and when you need it you have to manually press the on button on the device and it goes to head cleaning process.
What is the point of WiFi then? We needed this printer to put it in another room and print from another room but we have to go to printer press the ON button then come back to our computer and send the print.
Also, when you change something like lan setting in the menu it shows " Please wait a while" message for a very long time like 15 minutes and sometimes we had to unplug the power cord and turn it on again.
Very disappointed and going to return it.
I have very postive and very negative issues with this printer:
-Excellent photo printing- I mean really good. This was what I was mainly focusing on when purchasing a printer. I'm an artist and I might want to start printing my own photos and artwork to sell.
This printer accepts all sorts of paper which I like as well.
-I love that it also has the all-in-one aspect which is what I needed for my family home office. (I have not done more than make one test photocopy and one test photo print)
I like this printer bc it claims to print up to 11x17"- not so easy to come by on a printer.
CONS:
Control panel is very difficult to see- very dark. No obvious way to lighten it.
Printer only comes with very small amount of information regarding setup. Any other inquiries like what specific keys on the panel are used for are not so easily accessible.( I can't figure out the double rings key. Even after extensively looking through the manual and even asking questions on their forum online nothing comes up explaiining what it is) So I would say that the company site is lacking impotant usage information.
Confusing website interface. Hard to locate information or it simply is not privided. After numerous hours I have to call tech.
Printer is programmed to automatially arrive with Energy Saving button on- this means that printer shuts off automatically. This is really bad bc you might want to print upstairs from your phone but the printer is now unable to locate the Canon printer bc it is no longer online. To me and my family this is one of the absolute most important necessities on our printer- always available to print 24/7.
Canon offers a way to change this option and turn off Energy Saving but THIS is where all hell breaks loose:
In order to change those settings you need to apparentyl login with a password. wait- What password? Nowhere is there any information explaining that you need a password. It took a lot of circling around to finally locate information on this Password. So apparently the serial number is the password.
I finally signed in and turned off Energy Saving. Ill have to see whathappens tomorrow when I try airprinting after so many hours of trying to keep the power on.
Wireless printing from the iphone is complicated if you choose to use the Canon app. The canon app is good for specifc adjustments and quality on phot prints but if you are not interested in chaging things and jsutneed to airprint I advise NOT using the app. Here's why: each time you want to print you need to open the Canon app (another extra step), then the app tells you to dowload a letter of agreement, once it downloads you have to then, go into settings on your phone to accept the agreement, then you exit that app and return to Canon's app-Waaaaayy too complicated. What's worse is you need to redownload the agreement every single time you want to print bc setting does not save the agrement document. Too complicated.
I'm hesitant to return it so quickly bc I may be able to bypass any additional issues now thatit is set up and I have researched and seen everything in the manual.
If you're looking for an office printer to collate, scan, copy,and print some photos there are much easier printers to work with on the market and I would say NO. I beleive this is better for artists or photographers who are willing to put up with some of the crap in order to get excellent quality looking prints.
Difficult decision whether I'll be keeping it or not - it would be based on the on/off power issue.
The LCD:
As reported enough in other reviews, the non-lit B&W 2 line LCD is a wonderful blast from the past. I think for a printer from the 90ths of the 19th century this display would have been state of the art. Now it just serves as a fence against pampered users buying this printer, so that Canon can continue to upsell overpriced ink cartridges to them. Well. this did not scare me. And given how there is the web interface and the phone app, and other software, i don't think i will miss a better display. It would be a bummer if you wanted to do a lot of interesting jobs locally on the printer without any computer help. Like copying with scaling or otherwise modifying the original.
Setup:
Setup of the printer actually was fairly easy, because i did it from my smart phone with the CANON app. The unconfigured printer creates a WiFi access point, the smartphone app connects to it, you then enter the SSID name/password of the actual WiFi AP that the printer should use, and e voila, you are done. Alternatively, you can punish yourself trying to do the same via the display, especially entering all the letters of your SSID/WiFi password. I did not try to connect the ethernet.
Setting up drivers for printing.
Connecting computers to the printers turned out to be quite simple on apple. I just used AirPrint and never downloaded any CANON software. The canon software would not have supported my old MacOS anyhow.
Windows 10 also was just a few clicks through, so no downloading of CANON software. But to get the scanner to work, i did have to install the CANON software.
On my debian linux system it looked as if i was out of luck, because i could not find any explicit drivers for this printer model. After looking on the Internet, i learned that the newest linux versions of CUPS support Apple Airprint as part of CUPS driverless printing, so i upgraded from debian 9 to debian 10, and then indeed it was simple to get that to work using the driverless driver. Silly marketing name from Apple, but definitely the correct approach to printing.
The web GUI is minimal, you can set up all the parameters that you can also set up on the LCD, but to activate the web GUI, you need to log in with the serial number of the printer, which is not the serial number printed on a label on the printer, but the serial number you retrieve from the menu entry on the LCD. I wish Epson and CANON would also include a scan application on their web-gui. That app is the reason why i always prefer HP (which has it since forever). Given how there seems to always be more trouble getting scanning to work on all type of computers than print, this app has been a life saver on my older HP printers. But of course, there is no feature equivalent HP printer for the g7020 (no cartridge with similar set of features).
Overall, 4 instead of 5 stars really only for the missing scan app.
The hardware setup is precisely accurate. Then the software setup has begun. This was not tested or the product is out of sync with the documentation. Product messages are not written in clear English, weren't edited. There was NO effort in the user interface or documentation of this product which amazes me from a company like Canon. This must be made by subcontracting firms.
Although you can go behind the scenes and get the printer to work if you know what you're doing, there is no way to install the software without getting through their broken wifi setup, so no scanning for you!
Please don't waste your time. Printer companies have had 25 years to get this right and they just dont care. I don't want to deal with this thing not working every time i want to print. Sending it back, I hope it eventually costs them enough to make a printer that works one day.
Oh, and PC magazine, you're trash too. Why write good reviews on trash? I wonder.
I also found it easy to connect all the computers and devices throughout the house. Now my wife and kids can print their materials without a problem. The android app is limited, but is able to print small documents and images directly from your phone and tablets. My personal favorite is the document feeder for scanning, but be warned that the feeder only allows one-sided scanning. If you want to scan two sided documents, you have to manually flip your stack of papers over and reorganize them Adobe or some other kind of document software. In terms of printing, the G7020 will indeed print duplex copies, but will do so slowly. Not bad for a home printer, but it should not be compared to the industrial printers in professional offices.
Overall, this printer has made the process of working at home much smoother. Print quality is top notch, and I hope it holds up in the long term.
OK...I did receive the replacement printer. It took slightly longer, but it did arrive, so here is the update review.
I was able to set the replacement printer up as with the first one and connect to my laptop and phone just fine. This time I had no problems printing with it. The paper did not "catch" as before and seems to be doing well. I have been using it periodically for a month now and is working fine. I have not printed any photos with it yet, but that was not the main reason for buying this printer. It can print photos, but its primary use would not be for this. It would be best to buy a photo printer if you want to just print photos. It appears that it can print many sizes of prints/paper/envelopes/business cards, etc. to about legal size, so no problems here. It is working as expected for now.
The setup process is perhaps the worst of any device I've bought in the last decade.
If you run automatic set up, it can't connect to your wi-fi because it doesn't know the password, and it gives you no way to enter the password. Switching to manual setup, you can try use the keyboard on the printer, however the keyboard does not seem to let you write capital letters which made it impossible to enter our password. As a last resort, it recommends connecting your computer to the printer with a USB cable that is (conveniently) not provided. I'm sure I'll sort everything out once I track down a USB cable, but it shouldn't be this hard. It's like the 90s all over again, not the simple intuitive set up that most of today's products provide.
03/20/2020
Update. I was finally able to get this printer operational again within a month of that last update. Since it has continued to work, I am posting this as an update. I have about 1500 prints now and about half of the ink left. I am not sure if all or only part of these steps were necessary. Control Panel > Devices and Printers > Canon g4210 > (Right click to select on printer icon) Printing Preferences > Maintenance (I provided a screenshot of the options)
I end up doing bottom platen cleaning and roller cleaning. For whatever reason the paper pickup and feed seemed to have issues although I saw nothing in the path. This seems to fix that issue. Not sure what caused it to start with. Also, the print was not aligned. The print was very similar to the distortion someone with macular degeneration would see. An alignment fixed that.
For the clogged nozzle, it took a couple of ink flushes. I had tried the less ink intensive cleaning options FIRST.
The ink flushes used a lot of ink!
I am sure I will get the ink waste pad error soon, and this likely will not be a consumer replaceable part. It is working for now. I print on a regular basis. For those who do not, I highly recommend printing at least the nozzle check once a week.
If I can use the printer with the original ink that came with it (two black and one of each color), I will consider it a very good value. If you need to buy refills later to continue to use it, it would be an excellent value. The ink flushes probably will limit its life for me.
****
10/01/2019?
Less than 18 months later and only 1200 sheets printed, I now get an error message about a jam. Nothing in the paper path. Each of those pages wound up being very expensive to print. I only used about 1/4 of the ink tanks. I still have the two refill bottles of ink too. I wish companies would be responsible and quit producing garbage that winds up in the land fill with minimal use. This will weigh HEAVILY in my mind before I EVER purchase another product by Canon. The thought of not replacing ink looks attractive, but I never would have had to. This product wasn't even made to last through a set of cartridges maybe two. However, if it does, you will save on ink.
To save our landfills, parts like printheads and ink waste pads should be reasonably priced and easily replaceable by the consumer. This is still an issue.
I have had this printer since May 2018 and many printers over the last thirty years.
Pros:
• The printer comes with an instruction book with a QR code to watch a video setup for the printer on smartphone or tablet. I recommend a tablet to view it better.
• Instruction book also includes a link to the website to download the setup software (may need to use Airprint for Mac)
• No expensive ink cartridges to replace
• Print heads are user replaceable (price and availability of parts unknown)
• Compatible with MacOS and Windows (I have both)
• Built-in Air Print support. Can print directly from compatible iOS device. No drivers necessary.
• Print, Scan, Copy, and Fax-uses telephone line.
• Ink levels are easy to determine
• iOS app, Canon Print, allows me to scan and print photos and documents. Over Wi-Fi, one is limited to 300 dpi. Works great for documents, but I prefer photos to be scanned at 600 dpi. Other apps are available to add messages or create projects (cards, calendar, collages, posters, etc.)
• Can print borderless photos on Mac and Windows. Hint: Select photo paper. Under size, select borderless.
Neutral:
• The color inks are dye based
• Black ink is pigment
• Rear paper tray
Print heads seem to clog less with dye versus pigment ink. In general, dye ink is not water resistant and colors may not appear as vivid. However, I was impressed with the photos printed. Pigment inks are more water resistant and produce sharper, and more vivid colors.
The rear paper tray has worked well for me. No paper jams. Easy to access. Manual duplex was an option for me.
Cons:
• LCD screen is small & not as user-friendly as a color touch screen. I recommend using the web-based menu for settings.
• No automatic duplex printing (the rear paper design prevents an optional duplexer)
• No ethernet connection
• This printer does not qualify for the Image Garden premium content (this only comes with the printers that you must buy expensive ink cartridges)
Overall, the Canon g4210 is a good printer. It would have been a 5-star printer if Canon had not cut corners on adding a memory slot, duplex printing (or at least adding that as an optional accessory), touch color LCD, and allowed Image Garden premium content. Over the expected life span (probably two or three sets of ink if one doesn't have to do ink flushes before you’ll get the ink waste pad full message), one will probably save on ink costs. However, an ink waste pad full error will disable printing. Often, this ink pad is not user replaceable and the error message cannot be cleared by the consumer. I will upgrade this review later to 5 stars if I can replace this pad and clear the ink waste pad error as well as replace printheads later when needed.
Photo prints are great (really!) for every day use and can laminated using an inexpensive laminator to be more durable, but I recommend a dedicated photo printer like the Canon Selphy CP 1300 Amazon sells ( I have the older model, CP 900) or having photos printed by a photo lab for archival purposes (remember dye based color ink is not fade or water resistant).
For everyday color printing, you may want to consider a color laser printer. The toner is expensive, but you do not have the same issues with clogging, ink smearing, etc. In general, they are more reliable. It does work for printing photos for cards, documents, etc. A bonus with a laser printer, is that you can use a technique called foiling for cards to creates beautiful cards! It is not the printer I would prefer to print out photos for an album, though.
Printing speed is fast, and color images on plain paper are almost unbelievably good. The scanner is fast and picks up fine detail, and it's recognized by other applications - like Photoshop.
The shortcomings are not sufficient, on balance, to give this less than five stars.
Shortcoming #1: Setup of the printer is - supposedly - via WiFi. But if your WiFi is password protected this method won't work for initial installation. The manual does not acknowledge this and sends you through a setup process that works only for the second and later attached computers. You ultimately have to use a USB connection - and they don't supply the type B USB cable you will need.
Shortcoming #2: There are several processes during installation that take time - but the program does not provide any status updates. After five minutes you might be tempted to think the installation has hung. And in at least one case, it had.
Shortcoming #3: There is one very good online manual - and one superficial one. The former is hunfreds of page and has a genuine table of contents. The other does not. It took some looking to find the better one.
Shortcoming #4: The LCD is tiny. That would be OK if it were backlit. It is not. I can't imagine why they thought savbing a few pennies was worth the bad user experience. You have to view the LCD in just the right light to see what it says. If you have limited vision this might be deal breaker.
Shortcoming #5: Printing from Canon's Android app. Ugh. I have yet to master this and for some reason my attempts to print a small color photo end up oversaturating my plain paper with muddied color. Such a use is not terribly imporant to me, and I may get better at it after a few more tries. But for now...
I used to hate printers. I've had numerous HP printers in the past, but the ink was always so expensive, I could never print out everything I wanted to, which defeats the whole point of having a printer. I used to buy #62 HP cartridges and for the most part, they give you maybe 30 pages of color then they go dry? And they're $40 dollars! Total ripoff.
Helloooooooo Canon PIXMA G4210.
First of all, I want to get the main complaints about this printer out of the way.
- Yeah okay, it doesn't do Duplex printing
- Yes, it's not the fastest printer in the world
My response to both of those complaints would be ...so what. Canon advertises this as a home or small office bulk printer and at that job it excels. So far, I've printed out around 200 color pages and the ink level has barely moved. Let me write that again; around 200 pages. If I still had my HP printer that would have been about 6 + ink cartridges I would have went through. Six HP cartridges x $40 a cartridge = OH what do you know? About the price of this printer. The savings from using this printer is outstanding. It's not just this particular canon that I think is great. It's this type of printer. These mega tank printers are awesome. Epson makes an EcoTank Supertank printer and that's awesome too and I'm pretty sure some of them have duplex printing, which I don't care about.
The G4210 can hook up to your wireless network so you can print wirelessly from your computer, laptop, tablet, phone, toaster, or whatever else you want to print from. I've read some complaints about printing from mobile phones not working properly. What I've discovered is if you are printing from your phone there are two apps that you have to download to make it work properly. One is the "Canon Print Service" app and the other is the "PRINT" app. It's not explained all that well when you're setting it up, but that's not a biggie in my book. Another problem I've noticed is people trying to print when they're behind a VPN. To make things simple, just shut off your VPN when you want to print something. There is a way to setup secure printing, but do you really want to get into that right now? Trust me you don't.
There are other features about this printer that you can read from the box. It scans, it faxes, it copies. One thing that does kinda suck, is that when you scan, you can't scan to a jump drive or a usb drive. You can save to your computer, but that's not a biggie either. That's just a little inconvenience thing. The manual is 500+ pages and that's kinda scary, but for the most part, no one reads it until they need to.
The quality of the print is awesome too. You can read about the print quality if you want, but it's more then I'll ever need. I mostly use this to print out PDF's, manuals I want hard copies for, calendars, the kids' homework, blah stuff like that.
So I love this printer. The main selling point for me is the money you save with the ink. You get a massive amount of ink when you buy the printer and it lasts a long time. I will never buy another HP again. And if you think HP's Instant Ink program that they have to "save" you money is good, you should read up on it.
I don't have anything against HP, I just think their products aren't worth what they charge...at all. And when I think of all the money I've spent on HP ink cartridges, it makes me wish this printer was around a long time ago. If you're somebody that wants to print out a lot of material and you don't want to shell out hundreds of dollars every month on ink, this is your baby.
5 stars, I love it.
Setup was a BITCH though and I had to setup the wifi manually, which was EXTREMELY painful and took about 20 minutes by itself. During the online setup process, it's supposed to do everything for you, but it failed miserably at that.
Trying to punch in the wifi password, without it telling me how to switch between numbers and letters was VERY annoying to say the least. I finally figured out that you need to press the * key on the bottom left of the pad, while looking at the upper right part of the lcd screen, to cycle through the options in order to correctly enter your wifi pw.
My final gripe is that I had to use a flashlight to see the LCD screen the entire time because I STILL haven't figured out how to adjust the brightness setting on it. I'm going to contact support to tell me how to do so come Monday. HOWEVER, even with all of these issues, these still weren't deal breakers for me.
As I am sure that most of you know by now, that most home printers on the market are absolute GARBAGE. Where the G7020 shines, is that this printer seems to be of decent quality and the software seems pretty solid to boot, even though it does seem to lack options.
It also prints out some pretty decent copies. All my prints thus far are colorful, clear and printed out at a fairly decent rate. That along with the fact that the software seems pretty stable thus far (despite it's lack of options), it gets the job done in a timely manner. These positive improvements that I seem to have with the G7020 over other printers I have had in the past and my current garbage HP, justified the new purchase.
1. Initiate printing. On this first page, select “Options”
2.When you get the “Print Settings” pop-up box, select the link, “Printer Properties”
3. Under the “Quick Setup” tab, select “Photo Printing” and your paper size and paper type (Don’t click OK yet)
4. Under the “Page Setup” tab, select the page orientation (portrait or landscape), and the page layout (select “Normal-size”) Again, don’t press OK yet.
5. At the bottom of this page, click the “Print Options” button. In the pop-up box, you’ll see that all the options are not selected. The only change you’ll make is to select “Disable ICM required from the application software”. Just click on the little box, and a check mark will appear. If you want to read about this item, or all the other options, click the “Help” button. Ever since I made that change, prints are beautiful. Good luck!
The good points: it does a good job of printing. The ink cartridges - I buy the Compatibles - are reasonably priced. It does double sided printing.
So what are the minuses? Sometimes I wish I could sit in the meeting that these big companies hold when developing these sort of things, and bang the heads of the managers & designers together. I've just bought this Canon MG5750 to replace a Canon 5350, which is the previous generation of this Pixma printer. And as in evey way I look at it, the newer model is worse than the old one. How can a company justify making something that's so much worse than its predecessor?
If you look at the specs, for printing and scanning, the resolution of the new printer is worse (by a factor of two) than its predecessor.
The new printer is physically as big as the old one; but the paper tray now sticks out of the front (meaning it can collect any dust that's around). It has an astonishingly crude arm extension sticking 9" out of the front to catch paper when it's been printed. It doesn't have an additional rear-loading paper tray like the old one does.
The scanning platform on the top has a ridge all around it, unlike the old one which had the glass level with the top surface on one edge. So if you're scanning something such as a book, you can't get it flat down on the glass.
The paper detection system is also very dodgy - every time you print it insists it's out of paper (the previous model never once suffered from this in the many years that we had it).
And to cap it all, the software that is provided isn't as good as the older machine's! The scanning program looks pretty, but is more awkward, less intuitive, and slower to use, and has less functionality. As an illustration - all scanned images go to an app called My Garden. This doesn't even provide the ability to crop an image - surely a basic piece of functionality for a scanning program. So if you create a PDF from something you've scanned, you end up with big areas of nothing around the content.
UPDATE 3 months after buying: Definitely poor on the paper feed. I've never, in 40 years of messing with printers, had so much trouble simply getting the printer to take paper. It either says it's out of paper (which it isn't) or it gulps down 20 pages at once. Driving wifey mad, and hence me, because these sorts of troubles flow downhill... :-) Have dropped rating to 2*.
TL;DR So, underwhelmed is a fair summary. It works, but it should be so much better. (5+1)/2 = 3*
I had done a quick bit of research and had thought that the MG5750 would provide the same functionality as the MG5250: it does - sort of!
Where the MG5750 falls down slightly in my opinion is as follows -
1. The paper feed tray extends from the front of the printer and paper is exposed (the MG5250 had a paper feed tray which slid out of side under the printer)
2. The output paper tray has to be manually opened before printing (the MG5250 output tray opened automatically when printing started)
3. There is no rear paper feed tray (MG5250 had a rear feed tray which I found ideal for stiffer photographic paper which could be loaded 'face up')
4. Maximum print resolution is 4,800x1,200dpi (MG5250 = 9,600x2,400dpi)
5. Maximum scan resolution is 1,200x2,400dpi (MG5250 = 2,400x4,800dpi)
If I had done my research more thoroughly before purchasing I may have decided to pay a bit more money for a printer that did have the above features.
Having said that, the quality of the printed output appears comparable to the MG5250, at least enough for some of my printed photographs to be selected for 'certificates' at my local photographic club.
The printer was relatively easy to set up, it connected to my home wireless network without any trouble.
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