After owning and reviewing both the excellent Canon Pixma MX850 Office All-In-One Inkjet Printer and the almost as-good Canon PIXMA MX860 Wireless All-In-One Photo Printer, Brother has to make an airtight case against Canon when they're looking to get twice as much money out of your wallet.Unless printing on 11 x 17" (ledger) paper is a make-or-break need, Brother doesn't make a very good case against the less expensive Canon offerings.Of course, this is Brother's flagship inkjet AIO offering, so they've thrown in a gimmicky touchscreen. Sure, it's kind of cool, but it doesn't really help accomplish much beyond jacking up the price. Is it missing from other AIO printers? Sure. Does it add any value? No.Setting the printer up on MacOS X was quite painless, making for an unexpected treat. Setting the printer up in Windows was also simple, as expected. Wireless printing worked well all around, with very good range. And Brother's dual-tray paper handling is something that's sorely missing from all of Canon's offerings.So, why all the Canon talk? Because comparatively speaking, the Brother MFC-6890cdw takes longer to print both text and photos (single sided and duplex), the photo quality isn't as good, the scanning speed is not as good, the document feeder acts screwy when you're not using 8.5 x 11" paper, and yet... it costs nearly twice as much.A natural retort could be "But Brother is targeting small business users", which is normally true, but that simply doesn't wash when you take consumables in to consideration. Comparing the black ink between Canon and Brother (PGI-220BK vs. LC61BKS), you get rated yields of 350 pages vs. 450 pages. But when you dig a little deeper and compare the cost per page based on the cartridge cost, you end up with 4.6 cents per page on the Canon side and 5.5 cents per page on the Brother side (based on the retail price of both cartridges at a national office supply store). So while it's true that you're going through more cartridges on the Canon side, you're also paying less for them upfront and per page.So at the end of the day, why would you buy this printer? To be honest, I don't really know. If you're heavy in to ledger sized documents, and need the occasional presentation printed, you don't have many alternatives. But if you don't need to print larger than 8.5 x 11" on a daily basis, get yourself the Canon Pixma MX860, enjoy the better quality and the hundreds of dollars you'll save.
Отзыв предоставлен
Скроменый эксперт
15.12.2010
4/10
Оценка пользователя
Ужасно
Does everything they say it does.What they don't say is open a seperate bank account for buying ink.Worst ink hog I've ever had. This is my tenth printer, I also have a Brother Laser that is great, and several Epsons.Somehow it uses ink even when it's idle.I have to unplug it when not in use.Run away from this one.BROTHER YOU SHOULD BE SUED FOR THIS ONE.Update now it only prints black and white.Brother should be investigated for ripping off consumers.
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Скроменый эксперт
01.07.2010
6/10
Оценка пользователя
Плохо
Rating is really a 2.5Good: For the price, getting a printer, copier, scanner, and fax is awesome, LCD screen, is highly detailed to let you know everything from levels in ink, to troubleshooting, wireless hook up is a great feature. Only minor problems when it comes to troubleshooting. Ink cartridges can be found for cheap. Easy ink cartridge replacement.BADS: (Based on performance with a 2009 iMac) Takes an long time to print things, in other words, slower than most printers. Prints pictures darker than what is previewed on the computer. Dust Magnet. HUGE CONS: Perhaps this is a fixable issue, but it would not let me print (even in black and white) if ANY of the inks, including colors, were out. INK CARTRIDGES are not refillable like other printers, suggest buying refurbished cartridges or from small companies, you can find them for same or less than a refill,ink must be replaced often!It is a reliable printer but slow and with flaws, if you are printer a lot of photos, or printing often in a hurry, not for you.
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Скроменый эксперт
13.02.2011
8/10
Оценка пользователя
Хорошо
I purchased the printer for its size mainly (11x17) and I was surprised by the quality of the prints. It is a solid good machine. The printer was a bit big for my room. I had to returned but with a bigger space I will buy one back some day.
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Скроменый эксперт
26.06.2010
4/10
Оценка пользователя
Ужасно
Sure, when you first open it up and use it it feels like the best thing in the world, but this machine and perhaps all Brother MFCs have secret flaws that unveil overtime. First of all, it will not print B/W if you don't have ALL the color ink install (maybe all printers behave like this, I don't know but its unfair to the user). Secondly, it will be an annoyance when it wakes you up at 3AM in the morning when it turns itself on in the middle of the night to "clean" itself. Yes, it's true. I thought it was just my Brother-MFC but apparently my friend's also do the same thing. On that point, after a while it will get a machine error that requires you to either throw it away, send it back, or take it apart to clean out its "Ink Absorber". You can also go online and force it to reset itself like what I'm doing, but the absorber will one day explode and that's when I will pull my printer funds out for something new. Invest your money in something else, its 2010, you can get something that performs better for a lower price.
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Скроменый эксперт
21.08.2008
8/10
Оценка пользователя
Хорошо
I bought the Brother MFC-685CW six months ago after reviewing a lot of all-in-one printers online and in stores. Despite Consumer Reports giving it a "doesn't quite live up to expectations" rating, I must say it was nice enough and had the features I like, with a great small footprint, and the must-have fax capability, so I picked it over HP, Canon, Epson, etc competitors. I got the idea of having wireless from a friend with a HP all-in-one that he loved. I think it was the HP Officejet 6310.After carrying it home, I set it up for wireless within fifteen minutes, with absolutely no issues whatsoever. I noticed another review saying it was hard, but seriously - I don't remember it being hard, or even how I did it, so I guess I just followed the steps in the manual.Printing is more than ok, but I agree that pictures come out less crisp than professional print. I mostly print web pages, family pics for the fridge, and the occasional airplane boarding card, so I'm more than fine. For real memorabilia or gifts, I get an Apple iPhoto Book instead of doing the printing myself.I hooked this machine to the fax/phone line for a couple weeks, and it did great in sending and receiving fax messages. I never used the answering machine, so don't know about that. The document feeder hasn't given me any trouble, but I think it is limited to 20 or so sheets. And, no duplex printing, which is ok by me. YMMV.Scanner also works great - I love that it scans directly to a USB memory stick, in PDF or JPG! (only drawback is that it first scans the USB stick for pictures, thinking you might wanna print them... give it a minute... :-)This Brother is Mac OS compatible! I am running this printer mostly from my Apple laptop. It includes Mac OS software on the CD, which was fairly easy to set up, but the third party scanner software "Presto! PageManager" is ****. I just use the standard scanner software instead, or scan to a USB stick. A few times, the Brother Mac OS software has lost track of the printer and asks for everything to be restarted, which is a pain. But wireless printing works great from Mac OS and from Windows.Positives:+ Pretty cheap for an all-in-one+ Fax/phone/answering machine included, can remove some clutter from your desk+ Wireless 802.11b/g, USB and Wired Ethernet connectivity+ Works on an Apple Mac OS machine and of course on Windows too+ Really easy to work the front control panel "Scan", "Copy" etc... buttons+ Document feeder for the scanner/copier+ Scans to a USB memory stickNegatives:- as with any inkjet, genuine ink refills are expensive ($50+ on Amazon or eBay)- Mac OS software a little off-the-beaten-track and sometimes stumbles- Photo print quality not top of class for an ink-jet- Menus and interface sometimes a bit on the slow side.- Must select between Wireless or Wired network - can't have both at the same time.I got this machine at a brick-and-mortar PC Richards after trying to get it at JR and Staples, who were both out of it at the time. After six months, and as it is time to buy my first set of refills, I am very happy with this purchase. I have detached the phone handset and stuffed the printer into a cupboard, out of sight. Since it only needs AC power and a wireless network, you can really put it anywhere!I would definitely recommend this to a friend, and have done so a few times already.
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Скроменый эксперт
13.04.2010
2/10
Оценка пользователя
Ужасно
Bottom line up front: Don't waste your money on this!I have owned this printer for about 6 months, and have noticed declining print quality after the first month of ownership. Despite numerous cleanings, the machine has since practically stopped printing anything black. Frustrated with the online troubleshooting steps and endless cleaning cycles and new test prints (resulting in needing to buy new ink cartridges!) all of which showed no improvement I called the Brother help desk, which lead me through a couple new maintenance steps which after a total of ten new cleaning cycles and test prints have resulted in no help. Their process to have the machine replaced with a refurbished model seem designed to only cause you to give up and purchase a new machine. Oh and by the way, the new ink cartridges which are three days old and have only gone through cleaning cyles and test prints are now nearly empty!!I will continue to attempt to have this replaced by the manufacturer, but think I will have better results with using Visa's consumer protection... After the run around by Brother, I felt obligated to share this in the hopes that no one else falls into the trap of buying this. Your money is better spent on the brands that are known for making high quality printers.
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Скроменый эксперт
11.11.2009
8/10
Оценка пользователя
Хорошо
For an all-in-one printer, with a telephone AND answering machine to boot (now THAT'S dang-near all-in-one), for under $200 I have absolutely no complaints! I actually got mine for $99.00 at a local warehouse club, but that doesn't make this printer any less capable. I've used every feature thus far except the answering machine (already had one at the house), and it has performed all duties flawlessly. The DPI isn't stellar for picture printing, but I didn't buy an $100 printer to print "Gorgeous Pictures", I bought a $100 all-in-one to take up less desk space and do a competent job of printing, faxing, scanning, and copying documents and pictures, with the added bonus of being able to even remove the phone from my desk since there's one built into this unit.I've read in a few reviews that this printer's wireless was difficult to set up, and that couldn't be further from the truth. The directions furnished with the unit were sufficient to have me up and printing, in no time flat, on my wireless network from 3 different computers. I keep a usb cable plugged into the unit and curled up behind it in case I ever need to hard-wire to it, but the cable sits collecting dust so far.Another nice feature of this unit is the 4 separate ink cartridges. If I run out of red, I replace the red. Not all three colors. Also, ink is very cheap for this model if you search around for it. Don't buy from the usual chain stores and you'll save a bundle.In all, for under $200 this unit delivers quality at a discount. Just don't expect perfect picture printing from such an inexpensive unit - read the DPI specs and compare if you're looking to print pictures with your all-in-one. Canon makes a decent all-in-one, without the phone and answering machine, but with better than double the DPI.
Отзыв предоставлен
Скроменый эксперт
18.08.2010
6/10
Оценка пользователя
Плохо
I was excited to finally have settled on this model to replace my old workhorse all-in-one. This was so much more compact, taking up much less space on my desk. I liked the fact that I could replace just the color ink that was out and that I could just plug in a handset to use with the fax. Since I use a long-distance calling card, this was a must.Set-up was quite easy even though I'm not a computer nerd. My disappointment, though, was that the paper feeds from a tray that slides into the bottom of the machine. The tray jams regularly, you have to pull the whole thing out, and fan the paper to get it to print. Also, I often slip half-sheets into the feeder and this machine just jams them up and will not print them. Frustrating. I figured in the long run I didn't want to deal with this and returned the whole thing.
Отзыв предоставлен
Скроменый эксперт
18.08.2010
10/10
Оценка пользователя
Великолепно
After having several HP printers came and went and over paying for print cartridges, I gave this one a try at the recommendation of a friend, and I am glad I did! Beats the heck outa HP hands down.Set-up was a breeze (mac user), only took several minutes. Prints fast and quite, mostly print text, the kids print some photos and complain about it being slow. Ink cartridges and stupidly cheap about $3.00 apiece and last a along time compared to HP. The wireless feature is great the no problems or issues. If I had one small (very small) issue with this printer it would be the paper cartridge or carrier seems really flimsy.Update well after about 8 months of fairly heavy use this printer is still working great, I would definitely get another one of these and if you a looking for a new printer, give this one a try!!!
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Скроменый эксперт
11.06.2010
2/10
Оценка пользователя
Ужасно
I setup this printer yesterday in my lab. I was very surprised at first that there was no mention of where the network cable needs to be inserted. Basically you have to open the printer first. I have no idea why they decided to make it so complicated. Setting the printer up is overall a bit of a pain. For some reasons there is no web server working on it, though port 80 seems to be open. The little menu is very counterintuitive as it is not clear what you have to do to go back through the menus. The last straw came today when the printer refused to work, giving the only message "unable to print 30". There is no clue given about what this means and about what to do. Reading on the internet, it seems something might have got stuck. Not bad since we printed something like 5 pages before this happened. But what really angers me is that there is no explanation given for the error, just a useless number. The printer is clearly not thought with the user in mind. Be prepared to waste a lot of your time. I hope my lab will be able to return it.
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Скроменый эксперт
27.12.2010
10/10
Оценка пользователя
Великолепно
It's a great home printer if you aren't looking for anything outstanding. It fits exactly what I needed, a printer for school related things with cheap ink. I'm sick of these great printers that suck the ink out and overcharge on genuine ink. This printer's ink cost around $10-$15. As I said, if you need a printer for standard printing needs, go with Brother!
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Скроменый эксперт
19.10.2009
10/10
Оценка пользователя
Великолепно
I have several inkjet and laser printers. This one , by far is the cheapest for the buck (at the time I purchased it) and it has great features that are available in the much more expensive models. I do not have much experience with Brother printers so I am hoping the quality holds up. If it does, this is close to a five star printer.The printer was fairly easy to set up using the automated CD install but some may find it a little challenging, due to the complexity of all the features. The more features, the more to set up and configure and tweak.The software (full feature) tends to be a large package and may add a little time to Windows startup on your PC since it does things like loading a printer monitor which watches ink levels and connectivity. Setting up this printer VIA cable is much easier than choosing the wireless setup which requires some technical knowlege about wireless networking.The print speed seems to be fairly quick in normal mode. I wouldn't exactly call this a "photo" printer but it has a neat tray that allows you to store both photo size paper and normal paper at same time. A slide of the tray converts from photos to paper printing.The printer itself seems to be of good quality but the tray seems a bit on the flimsy side but I have seen $800 printers with flimsy trays as well. Ink usage seems to be good and I was able to buy "refurbished" refills on Amazon for an excellent price, so if they work, it will be 5 stars as far as operating costs. Some printers issue warnings or refuse to print or read ink levels when using refurbished cartridges so I have yet to test them. Normal print quality was fast and very good but photo printing with the included ink cartridges was slower and fair at best. All considered, lots of function and features for a low price. Typical free shipping from Amazon was fast as usual.
Отзыв предоставлен
Скроменый эксперт
24.02.2011
10/10
Оценка пользователя
Великолепно
I receiver the printer on time and within minutes it was up and working. Tried all the different functions and all worked well. I am very satisfied.
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Скроменый эксперт
25.07.2010
4/10
Оценка пользователя
Ужасно
It's fantastic that there are so many things in this one machine, a fax machine, a scanner, a copier and a printer. But that's it. For the first month this machine ran beautifully but then it just repeatedly made me want to pull my hair out! There are constant paper jams, constant error messages stating that there is no paper when there actually more than it needs inside, it has trouble connecting to the computer when scanning and most of all if just one ink cartridge is neat empty or actually is, the machine refuses to do anything. I would understand obviously if it didn't want to print, but refusing to scan just makes no sense simply because ink has nothing to do with scanning. It's a ridiculous machine and can be compared to a disgruntled toddler as it just refuses to work most of the time. Stay clear of this machine and proceed with caution with other Brother products!
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Скроменый эксперт
06.02.2011
8/10
Оценка пользователя
Хорошо
One of my best purchases ever. I bought it for my wife who is a school teacher so she would have a photocopier at home. After a month of no problems, high quality printing, I'm buying stock in the company.
Отзыв предоставлен
Скроменый эксперт
18.12.2010
2/10
Оценка пользователя
Ужасно
I had this thing working wirelessly, but suddenly, it has become intermittent. It will say "Connected" but when I try to, for instance, scan something, it reports "Check Connection!". How frustrating! Have reset the machine and tried to setup wireless again but no luck. Based on this, I would NOT buy another Brother product -- particularly anything with a wireless interface.
Отзыв предоставлен
Скроменый эксперт
02.10.2010
6/10
Оценка пользователя
Плохо
The product did'nt work for 3 times and went through lot of repack and send with Brother which was a pain. Brother kept replacing the printer. Once I got a working one it is working on and on.Have been using this printer for 5 years now. Good one. Have printed so many copies in color, and black and white. Used it for faxing many pages and used it as a scanner too. One thing is paper jam is common. So I dont leave extra papers in the tray since I dont take regular printouts and keep the paper dry. Need to use a higher quality paper than normal. Also the printer auto cleans hence you are looking at frequent change in ink cartriges.
Отзыв предоставлен
Скроменый эксперт
02.12.2010
10/10
Оценка пользователя
Великолепно
This is my second Brother MFC. Does exactly what it has to do - great price. Scans to email and image. Fax works great - Like a mini office all in one. It has made my new house into a self-sufficient home. I can print, scan, copy and receive faxes with just one machine - and at a great price. My first one (in my home home) is still in use and has never had a problem (4 years old). So, very happy with my purchase.
Отзыв предоставлен
Скроменый эксперт
12.02.2011
4/10
Оценка пользователя
Ужасно
The printer jams every nine pages with linen or card stock paper. Not really good for office work. Brother will not take it back after only one month. Very disappointing.
Отзыв предоставлен
Скроменый эксперт
12.02.2011
8/10
Оценка пользователя
Хорошо
The printer arrived quickly, well packed, and setup easily. It performs all functions well and prints at a good fast rate. It was an excellent buy.
Отзыв предоставлен
Скроменый эксперт
13.10.2010
2/10
Оценка пользователя
Ужасно
I used to only use laserjet printers but have always wanted a color printer as an option. I regret this wholeheartedly. The ink only lasts 1-2 prints and if you don't use it after a while it seems like it just dries up on its own. Even if the other colors are full, if one of the colors ran out then it refuses print anything no matter which color you choose. The panel in the back of the printer is difficult to remove if you have a paper jam. Overall the perks of having a color printer is such a pain I would rather just buy some colored pencils and do it myself.
Отзыв предоставлен
Скроменый эксперт
14.12.2010
10/10
Оценка пользователя
Великолепно
This is the second brother fax printer I have purchased. I used the first one for several years before the electronics finally malfunctioned. I love these printer/ faxes. I can do everything in one spot. This one can also be set up wireless which is a plus. I also like that it shows caller ID so I can monitor calls while I'm working at the computer.
Отзыв предоставлен
Скроменый эксперт
20.09.2010
2/10
Оценка пользователя
Ужасно
As others have reported here after a time - particularly if the printer is used lightly, black ink print will clog or fail. I went though an entire new cartridge performing the 'black' clean, which somehow also seemed to consume color ink.We have had the device for just over a year, brought primarily as a fax.Unfortunately I didn't buy insurance so I sent some time trying to clean heads, make sure ink was flowing, but no fix found. Machine is a throw a way. I cant afford to waste a couple hundred bucks like that, plus the cost of the wasted black and the partly used and spare color ink cartridges.Don't buy this all in one.
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