So far so good. Absolutely no paper jams for the past year of use. Very good quality for black prints. Color printing on the other hand, is very dull. Even the black comes out looking gray.Positive:* Quick and easy setup. Software included does quick and simple scanning.* Print time is decent for both color and black* Very sturdy construction* 4 separate print cartridges* Printer cleans itself* Auto feeder for copying multiple pages. (very useful while filing tax documents and making copies of it.)* Also, has an open door option for manual feed scanning.Negative:* Black prints comes out looking dark gray. Not as rich as it should be.* No USB cable provided (Like selling a car with no steering wheel)* Printer uses INK to clean itself. 2-3 times a month. Even when the printer is OFF. ???* Color photo prints on regular paper comes out dull. Very dull. haven't tried printing on photo paper yet.* No envelope feed option on the paper tray. Very confusing at first, but after 2 attempts, I eventually figured it out.* No WIFI connectionI still gave it a 4 because the majority of prints I do are black and white prints. (resumes, school work, labels, etc"). For Less than $100, you can't complain. Replacement cartrdiges are also very affordable.For Photo printing, LOOK ELSEWHERE!----------------UPDATE:After using the inks until they were near empty, the colors seem to be more brighter for some reason and the blacks now looks black. I guess it needs some breaking in time?Also, Printer will warn you that the cartridge are empty and must be replaced, even though there is a good amount of ink left. Enough for 30-50 more normal prints I would say. You can trick the printer into using it again just by removing the cartridge and reinserting them.Looks like the printer is set to a certain amount of prints for each cartridge and just tells you to replace a cartridge after a certain amount of prints. It doesn't actually know when the cartridges are empty. There is a small window on the cartridges to let you see how much ink is left.----------------UPDATE 7/27/10After updating the firmware from the Brothers site, you can now continue to print in (black only) if a color cartridge is empty. Before the update, if any of the color cartridges were empty, the printer would demand that you replace the color cartridge and would not allow you to print at all. Not even in black.----------------UPDATE 2/25/2013The prints seems to be blurry and very poor now. Not sure if it's because I'm using 3rd party ink or because it's just getting old. What also annoying is that the printer is slow to start. Especially if you unplug it and plug it back in. It will start to "clean itself" So that fast copying or printing you need will end up taking 15 minutes. Of course, you are only affected by this if you unplug the printer.I'm now getting paper jam here and there. Looks like it's time for an upgrade.
Отзыв предоставлен
Скроменый эксперт
09.12.2010
2/10
Оценка пользователя
Ужасно
This printer is a piece of junk! As others have stated---literally eats ink by the gallons. Had mine for about 6 months now and we print AT MOST 12 pages a WEEK, yet we are on our 3rd set of all colors of cartridges. Also a new recent development is that if you don't print a document every 2-3 days---the black gums up and won't print. You have to go through a lengthy, noisy (and paper and ink consuming) self clean to get it straightened out. We've only used OEM cartridges on the black-so cheapo cartridges aren't the cause.Never again Brother anything for me. Thankfully I only paid $59 at Best Buy for this ---but that was $59 too much as this thing is worthless!
Отзыв предоставлен
Скроменый эксперт
15.12.2010
2/10
Оценка пользователя
Ужасно
I wish I could get my hands around the neck of whoever decided to start the practice of NOT including a USB cable with the USB device you buy! You get everything out of the box, make a mess all over the floor, spend an hour setting up the printer, then when the instructions say "plug in the USB cable" you discover they DIDN'T GIVE YOU A STINKING USB CABLE!!. You have to get up, get in the car, drive 15 miles to the local computer shop, buy a stinking USB cable, drive 15 miles back home (you've just wasted an hour and a half of your day), and then you can continue following the instructions and setting up the printer. What a pain in the butt!
Отзыв предоставлен
Скроменый эксперт
15.12.2010
2/10
Оценка пользователя
Ужасно
I've owned this printer for around 8 months. Seemed to work ok until recently. Now it will not print yellow or magenta. I've run the clean function on the printer many times and still it does not print these colors. I even put new ink cartridges in. I bought this printer because I had several ink cartridges left over from another Brother printer that died on me. NEVER AGAIN WILL I BUY BROTHER, HP, OR EPSON. CANON, HERE I COME!Just wanted to add an update. The one piece of pleasure this piece of s*** brought me was being able to take it to the gun range and put about 50 rounds of 45 caliber Desert Eagle into it! So satisfying!
Отзыв предоставлен
Скроменый эксперт
08.11.2010
2/10
Оценка пользователя
Ужасно
This all-in-one is quite difficult to use.First, there's the set up for the wireless printing: It was so confusing and the manual did so little to help that we had to call the customer service. They helped, but it took quite an unreasonable long time... don't know how busier people can ever handle it.Second, there's this weird "cleaning" system that suddenly starts from time to time when you want to print something. It makes this weird noise that's just so annoying and time-consuming. Not sure what that's for.Then there's the copy quality: I tried printing a page off a book and the writings on it were quite clear, and all I wanted was a black and white copy, but the copied result was a disaster... can vaguely see that there were words on it....
Отзыв предоставлен
Скроменый эксперт
28.11.2010
6/10
Оценка пользователя
Плохо
I purchased this machine so I could produce newsletters on ledger paper and while I was up, running and had an issue printed in about 30-minutes, the results were disappointing. I'd printed the newsletter on my HP 6500 AIO and the color rendition between the two machines is dramatic; the Brother is faded and one-dimensional while the HP is true and eye-popping. I'll tweak the colors and hope for some added richness, but sure wish HP had a ledger printer that would fit inside my cabinet because no other printer produces the same quality. The Brother machine is a good $$$ value, but I'll keep the HP close by for photos and other projects where color is a must.
Отзыв предоставлен
Скроменый эксперт
02.02.2009
8/10
Оценка пользователя
Хорошо
As others have said, this is a good machine. I run a small engineering company and needed to scan and print color 11x17s. There are some significant limitations which Brother overlooked, and I'll share those Ive found with you. I gave it 4 stars because, even with its limitations, there is nothing with the big scan capability out there, and for many things it does a good job:1. You can't scan a full size sheet - it will only scan a normal "printable" area. That means that if you have anything full-bleed to scan, or have details which bleed into a 1/6-1/4" margin, it won't scan. You can fool the scanner on smaller sizes, but on an 11x17, you simply can't scan the edges of the sheet. It doesn't appear to be a hardware limitation - the twain driver automatically sets the margins based on your "scan size". BTW - this is a critical flaw in the machine if you want to scan 4x6 prints - who wants the scanner to crop your images down, or for you to jerryrig the machine to offset the print from the corner of the glass, then scan a 4-1/3x6-1/3 area, then have to bring the photo into editing software to recrop (or to have to manually set the crop area on each scan in the Twain driver?). Yuk.2. If you scan from the ADF to the computer, you cannot let it auto-select the scan size. If you've ever had a mixed document (letter+ledger, as if often with engineering reports), you have to scan the two sizes separately. This is also a software limitation because if you choose to scan to FTP from the ADF, it will scan letter as letter, and ledger and ledger, and put them all in a nice single PDF for you3. When scanning to FTP, you can scan at several resolutions of color (300,600,...), but when scanning to B&W, you can only scan at 100 or 200dpi. What genius figured you would never need to scan B&W at higher than a fax resolution? Anyone who archives their physical files will want at least 300dpi, and preferably 400 (G4 fax) or 600dpi. Sadly, there are no cheap/free packages to downsample pdfs to 1 bit.4. The ADF sucks. There it is. I've been through two machines thinking it might be a faulty pick-up roller. Nope, even with fresh, unused copier paper it will want to take an occasional double sheet. Again, if you're archiving papers, you don't want to find 4 or 5 sheets in a 50 page document missing. You have to babysit the machine and hold the stack, letting it feed just one sheet. Again, this isn't just with comb bound papers or previously stapled or dogeared ones, this is with freshly printed and even completely unprinted, good quality 20lb copier paper.With the exception of #4, the shortcomings are all software/firmware limitations, but with Brother's reputation I wouldn't expect any updates to this machine. Honestly, at this price point Brother could put a serious hurt on Xerox and HP document management systems for small businesses, but not until they correct their significant lack of foresight in the scanning option arena.
Отзыв предоставлен
Скроменый эксперт
16.09.2009
8/10
Оценка пользователя
Хорошо
I bought this printer in February 2009 because I needed a printer and wanted a wireless one. I think this was a very good choice, but it has a few draw backs:Pros:-Connected to my wireless network very easily-Stays connected with very few breaks in connection-Prints very quickly and starts up quickly-Photos come out nicely-Can print on paper up to legal size (8.5x11)-Able to print last page first-Easy setup/easy to change setup w/ menu button-Instructions easy to follow w/ pictures-Works with Vista (and Macs according to the paperwork)-EnergyStar-Prints/Scans/Copies-Fax machine also-Has seperate ink for black/color-Ink prices not very expensiveCons:-Ink may not last very long--I print an average of 30 pages per month and it says "low ink" now. It's September 09 (so 7 months later) and I may need to change the ink soon, although it is the trial ink it came with and it usually doesn't last as long as regular ink.-No double sided printing option-Not the quietest printer, (or the loudest) but since it is wireless, you can put it anywhere-It did lose connection when I changed internet providers/types and I emailed customer service. They were very prompt in response (next day) and gave me tips to reconnect since nothing I was doing was working. Eventually, the printer got reconnected and has not broken since.I haven't used the fax option since I cancelled my home phone shortly after purchasing this printer. It does have a card reader and scanner so you can print photos easily. The display (which has changeable wallpapers) is pretty nice and adjusts angles. I also like the paper tray. The printer also has a wired option incase you need to plug it into a desktop and still want to use it with a laptop. The software is nice, but I don't really use it so I can't tell you if it is good or bad. Once you setup the printer, it is pretty easy to change settings back and forth with the Menu button. It's pretty self explainatory. Is this the best wireless printer? Probably not, but it is worth the price. It looks great and works great. I would recommend buying it. It isn't too large so it won't take up a lot of desk space, which is nice.
Отзыв предоставлен
Скроменый эксперт
24.03.2010
6/10
Оценка пользователя
Плохо
This printer is easy to set up and has a lot of features. When it works, it's great, but I've had this printer for less than a year and it's already having printing problems. Judging by the forums I've read online, this is a common problem. This is one of those printers where if one ink color is out you can't print AT ALL. The ink is pretty inexpensive to replace, but it also doesn't last long...so count on changing ink frequently. I JUST changed the ink, but it's already having issues printing. The black is faded on about 1 out of every 3 print outs. Today I received a fax and I couldn't tell what the fax said or who it was from! I just hope it wasn't important! Cleaning the printer heads will normally fix the printer issue temporarily, but I still find myself having to clean them daily and it STILL only prints correctly some of the time. From what I've read, these printers only last 24-36 months at max, so if you buy it, be sure to purchase the extended warranty...that way you'll get a new machine from Brother when it breaks. Also, be aware that if you use replacement ink from a manufacturer other than Brother, it will void the warranty.Update:I changed the review from 2 to 3 stars because the printers ink problems worked themselves out and it's been printing fine for the last few weeks. I also found out that the machine has a "fax to PC" option where every fax can also come in on your PC...that's certainly handy when the ink's not working.
Отзыв предоставлен
Скроменый эксперт
30.11.2010
6/10
Оценка пользователя
Плохо
I had high hopes for this fax machine. This would be my third Brother Fax machine because I liked the performance of my other two machines. It was time for an upgrade and I was excited by the wireless capabilities of this model. However, after several attempts, I have yet to be able to connect to my home wireless internet through this machine. This is quite disappointing. There have been other issues in terms of speed of printing. I think it is still okay as a fax machine, but I was really trying to get away from having a printer and a fax machine. This so-called all-in-one is not making the grade.
Отзыв предоставлен
Скроменый эксперт
27.11.2009
4/10
Оценка пользователя
Ужасно
If I was a shareholder in this company, I would sell out immediately. As a former owner of an HP colour inkjet, I know their marketing strategy was sell cheap printer, sell expensive ink. Since I don't print that much, my total cost of ownership was manageable. In return I had a reliable printer that would continue to print irrespective of ink levels. Brother however, is another matter entirely.I agree with the sentiments expressed by all the less favaourable comments already posted with regards to ink usage. This machine regularly cleans its ink heads automatically and runs down your ink levels even if you only print a little (My old HP only cleaned ink head on request). Now I do not mind if I have to pay for stuff that I use. I am offended however, for having to pay for something I did not use (ink) and also am offended that there should exist a printer that, in this modern day and age, has less printer functionality than my older printer. One would have thought (silly me) that the ability to print with one or even MORE cartridges empty would be a standard! While I disliked HP due to cost (loved functionality), I HATE Brother (hate cost, hate functionality). I want to throw it away even though it is working properly by Brother standards. If I had only bought a defective machine, I wouldn't be so mad - these things happen. Might have still been willing to try another model. However, the way these machines work to consume ink is deliberate and insidious.Business strategists advise that it is a heavy investment to obtain new customers. It is less costly to retain old ones. If brother continues with this ink usage strategy in its machines, the only way it is going to survive is by attracting a constant supply of new customers since there is no way on earth I am ever going to buy another brother and am sure that same holds true for many here.
Отзыв предоставлен
Скроменый эксперт
26.09.2009
8/10
Оценка пользователя
Хорошо
So, I usually don't do reviews but I thought this one was worth it. Maybe it will save someone the hours I spent trying to set this thing up. Before ordering, I did my research like most people. I found mostly positive reviews and a few negative ones that concerned me. Seemed more than a few had trouble getting this thing set up. I decided to try it and upon arrival I was excited by the look, function and features. Then came the installation. Let me say that although I am far from a computer guru, I am fairly competent with them as well. I have a desktop running Windows XP with a wireless router that I use for my laptop running Vista. The main reason I purchased this printer was to be able to print via WiFi from my laptop. However, for whatever reason, the only way I could get my desktop computer to recognize the printer as "online" was to install it with the USB cable. Believe me I tried everything. To make matters worse I could not get the laptop to work at all via WiFi. Finally as a last ditch effort to install the printer on the laptop, instead of using the CD for installation, I went through Windows and had it locate and install the printer with the add printer link from the Control Panel (I had no trouble getting the printer to find my wireless home network.) After that the laptop worked like a charm. On to the desktop. I could never get the desktop to connect using either the wireless or the ethernet connection. Finally I crossed my fingers and installed it again using the CD and USB cable. To my surprise and delight it worked and I could print from both the desktop using the USB and my laptop via WiFi without changing any settings. The manual said this was not possible but I am assuming they meant with a single machine?? Anyway, I give brother 1 star for ease of use and their installation instructions but I am very satisfied with the overall product, provided it lasts. Only time will tell if it will be worth the 7 or so hours I put in to getting it to work properly. Hopefully this will save a few the pain I endured.
Отзыв предоставлен
Скроменый эксперт
09.03.2011
8/10
Оценка пользователя
Хорошо
THIS PRODUCT IS GREAT FOR HOME USE I CREATE SO MANY FLYERS CARDS BROCHURES THAT I CAN'T KEEP UP ON MY HOME BUSINESS[S] I RUN 4 HOME BUSINESS[S] AND THIS PRINTER HANDLES THEM ALL WHEN IT COMES TO PROMOTION MARKETING ADVERTISING.
Отзыв предоставлен
Скроменый эксперт
07.04.2011
10/10
Оценка пользователя
Великолепно
Good item ok price. I didnt know it would come without the base and i did find it with base much cheaper at buy.com Thanks
Отзыв предоставлен
Скроменый эксперт
22.12.2010
2/10
Оценка пользователя
Ужасно
Frequently thinks cartridges are out of ink or missing when they're not. I wasted a lot of money on cartridges before giving up. For example, I just replaced the black cartridge, and then it said the yellow cartridge was missing even though I didn't touch the yellow.Configuration is not for amateurs; requires some manual configuration of computer names and IP addresses for some features to work, and you may have problems if the computer is on WiFi and the printer is on Ethernet.
Отзыв предоставлен
Скроменый эксперт
31.01.2011
2/10
Оценка пользователя
Ужасно
I beg you not to spend any of your money on this, or any other, Brother product. If you like being frustrated then this is the company for you!Bad quality printing, terrible HUD interface, slow printing (even grayscale), and to top it off, it won't let you use ANY of the features if even one of the cartridges is empty or low.BUYER BEWARE!
Отзыв предоставлен
Скроменый эксперт
14.10.2010
8/10
Оценка пользователя
Хорошо
I bought quite a few of these Brother multifunction printers. They make minor model changes quite often but the features are all about the same, other than options. It is a pain that they keep changing the ink cartridge type, though, so you cannot stock up too many of them.Scan quality is good, but high resolution scan is slow via USB. Any quality issue here is due to dirt on the sensor. Just keep it clean.Print quality is good. If not, do the quality print test and you usually find that a nozzle or two is blocked which can be fixed with a cleaning-cycle -- up to a point. I find that they do not clean well after a couple of years.FAX quality is good. It has many options which can get confusing.
Отзыв предоставлен
Скроменый эксперт
02.10.2010
2/10
Оценка пользователя
Ужасно
After owning this printer for one year, I can tell you that I still use it everyday. Well, the scanner and fax is used everyday. I haven't used it for printing for some time now. Here are my problems:* This printer uses TONS on ink!!! I can't say this enough.Even with full ink cartridges, the printer would print blank pages. Could be because I don't print every day, but I'm not sure. Then I tried the cleaning (over and over again) until one of my ink cartridges was too low. Now I had to replace that cartridge to try and print again since if any of the cartridges are low, you can't print anything. Repeat that process with the new cartridge and now another one is low. See why this printer was never used for printing again?
Отзыв предоставлен
Скроменый эксперт
18.08.2010
2/10
Оценка пользователя
Ужасно
I purchased this ink sucking machine because I thought I could just replace one ink cartridge at a time...Shame on me I even read the reviews that said that people had problems replacing the ink cartridge and I purchased it anyways. I wanted to replace the black cartidge at a cost of $25. I did so and tried to install.The printer's error message was "Cannot detect". After numerous attempts to correct I reluctantly called the "Customer Service" 800#. The robotic script reader or as brother calls them customer service rep. kept repeating in order to get the black cartridge to work you need to replace the other three cartridges because they are low. So she finally agreed in order to replace my black cartridge it would cost me $100 each time to replace the black if the others were low. I have never taken the time to rate a product but I just wanted to say......... BROTHER SUCKS!
Отзыв предоставлен
Скроменый эксперт
12.02.2011
8/10
Оценка пользователя
Хорошо
This machine is not bad for the price but it does not have quite the color clarity that my older HP Deskjet had. It also seems to take a while when you are printing or copying something. It has to do a lot of internal stuff prior to actually printing the finished product.
Отзыв предоставлен
Скроменый эксперт
26.07.2010
10/10
Оценка пользователя
Великолепно
I am very impressed at the longevity of the ink cartridges of this machine, bought this at the end of April this year have run off at least 200 plus copy's and have not had to replace the ink cartridges yet. On my Lexmark 7100 I would have done a replacement twice by now. What a difference and a pleasure to have this machine it has almost paid for itself just in a few months and I have years of warranty left and I bought two sets of ink replacements with it. I am probably set for at least the rest of this year and maybe to the anniversary of me buying it next year, it was easy to set up, its easy to use and best of all my wife likes it and has told me thank you for buying it; and after 25yrs of marriage I did something right thanks "Brother" you made it possible.Its is worth every penny you pay for it. Thanks Amazon for bringing us these high quality products and the extended warranty's that are offered it really makes the purchases a even better deal.
Отзыв предоставлен
Скроменый эксперт
25.12.2010
2/10
Оценка пользователя
Ужасно
This is the worst printer ever made.Works well for 2 months,as other reviewers have observed.After that,just refuses to do anything at all.After several troubleshooting calls,driver updates,failed firmware updates and new ink cartridges, this refuses to do anything.Yes,the lights come on,it makes enough noise to keep you entertained,but thats all.I paid 80 bucks for it for a few pages of printing.Don't even think about getting this one.
Отзыв предоставлен
Скроменый эксперт
01.08.2010
6/10
Оценка пользователя
Плохо
We bought this becasue it was a wireless unit and boy was it a pain in the butt to set up. Initially we had a cable modem and it seemed like weekly I would have to call my cable co. to figure out was was the best setting for it. Then we moved and had DSL again. Not as tricky this time around to set up well I think the hours of frustration prior to this helped that affair. Then we started having this problem when I got a new laptop and my husbands laptob had to be on and open since it didn't recognise mine. Gets even better folks so my laptop went away for a while, I get it back and what do you know, I don't need to open the other laptop and it works just fine. Never touching one setting on it. major complaints no double sided printing, not too user friendly, the head cleaning function comes on at 3 in the morning, wish it had auto tray when you go to copy something from it. It prints but will not buy another like it again.
Отзыв предоставлен
Скроменый эксперт
11.01.2011
2/10
Оценка пользователя
Ужасно
Brother's ad quotes 35ppm for black printing. Mine took 17 seconds per page. After an hour on the phone I was told my unit was printing as it is supposed. When I questioned the 35ppm stamped on the box I was told that was for a page that had 5% coverage. Their test page had a 15% coverage(says Brother) and it still took 13 seconds. Flat out misrepresentation by Brother.
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