I have used this series of printers for about 12 years, I have found that theBrother line works well in a medium duty home office environment. Here are some comments:1. Networking is a must. These work well and easily with every device on my network. My PCs, MAC, iPhone and iPads can all see and use this printer. Some devices have a little trouble with a few features, such as duplexing, but all can print easily.2. It is fast, fast to print and fast to warm up from an idle position.3. Scanner works great with multiple resolutions and in B&W, color and grey scale. Works with the feeder or directly on glass. While Brother scan software is a start, there are better products that work faster and easier in the OCR and image manipulation area.4. Duplex works well in all modes I have tried.5. Get good quality paper, this prevents jams and double feeding. Also store the paper flat and control the humidity in the copier and paper storage area.6. Get largest toner size as it is most economical cost per copy.7. In high usage clean out the paper path, check for small pieces of residue that may cause jamming or wear and shake up your toner cartridges occasionally.Problems1. Brother service depends on local dealers. So just lie,car mechanics, you need to find a competent service dealer in your area as just because Brother approved them has little meaning in the expertise area.2. Older units in series seem to be harder to find parts for, I replaced one 8840 unit as it was going to cost 75% of the price of an on-line newer model from Amazon.3. Manuals sometimes are not well written for native English speakers. Now maybe if I spoke another language and then learned English it may make sense....Currently using 3 of these and am well pleased overall in the value for price paid.
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Скроменый эксперт
20.01.2013
2/10
Оценка пользователя
Ужасно
I absolutely hate this printer. After a few months, it stopped printing on regular mode, so for many years I had to print on high quality mode. Killer on the ink, might I add. It constantly jammed and stained my important print outs with black ink. I tolerated it again for many years. Just a few weeks ago decided to no longer print at all. Of course this happened after I spent hard earned money purchasing a load of brand new ink AND when I needed to submit some important documents to the state. I foolishly decided to buy another MF...C 240C (used) from eBay only to find this 'mint condition' MF doesn't print black ink no matter what type of trouble shooting is done. I read online that it is possible the print head is damaged. The cost to fix it would be more than the price of the print. Luckily I had a Cannon pixma MG series. It is quiet, color menu, Bluetooth enabled, dual feed tray for printing and more. The MF is NONE of those things and costs about the same as the Cannon. Need I say more?
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Скроменый эксперт
06.04.2013
4/10
Оценка пользователя
Ужасно
I bought this item brand new from Amazon and I can only use it as a printer. I have a small office and needed an efficient copier for duplex copying. After reading the reviews, I thought this printer would suffice due to the cost and the functionality. Needless to say, it has been disappointing. As a printer, it works great. However, if you need to copy anything, it will continually have a paper jam. I cannot return it because the return window is closed and I am stuck with a $360 unit that is only good for printing.
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Скроменый эксперт
15.09.2012
2/10
Оценка пользователя
Ужасно
This printer can't even be called by this name. It never worked like it was supposed to do. Suddenly, after a couple of years of buying it (and only occasionaly using it) it stopped printing black ink. It simply makes the usual noise, but no ink is deposited on the white page. So I changed the cartridge (buying a new one). Nothing. I sent it to technical service and paid for a repair... that lasted for less than a month. And here I am again, no black ink.So, don't waste your time and money. Don't buy one. If you have one and it stops printing black ink (like it seems to happen to many other users), don't loose your time looking for a solution and don't spend your money buying new cartridges or repairing it. Trust me: Get rid of this piece of junk.Thanks Brother! I used to trust you after a good experience with an old laser model (that still works perfectly). But never again. If you can't produce a multifunction printer that works properly, don't. But selling this junk (currently discontinued) was a deception! If 2 years lifetime seems good to you, it isn't for me. But worst than that, Brother made me spend time and money trying to solve a problem they did never solve. Shame on them.
Отзыв предоставлен
Скроменый эксперт
16.03.2011
4/10
Оценка пользователя
Ужасно
I intended to use the Brother MFC-6890CDW professional to replace a HP 7310xi. The Brother was selected over the HP 8500A Pro Plus because of the 11x17 print and scan capability. However there were problems right out of the box.1. Set up was relatively easy, but 27 years of computer engineering may have helped. So, you may have to call on your own computer knowledge, skills and abilities to get device to work correctly. The instructions are not very clear and not very well written.2. The printer is very large, but light weight because the majority of the printer is made of plastic. The plastic trays, slides and release points are sometimes hard to get to move. BUT BE JENTLE because the rather fragile plastics appears to be looking for a reason to break.3. The print quality is poor. The colors are faded and the black gives a poor gray tone. Even when set to Vivid and Fine quality print and copy the colors are still faded. The HP 7310xi produced photo quality images with standard print/copy settings. I expected the same from the BIG Brother. Note: There is no function to clean the cartridge nozzles on the Brother MFC-6890CDW Pro. I thought of taking the ink cartridges out and reinstalled them, but the instructions says the ink cartridges should only be removed when they are empty. So if they are defective, I will be stuck with them until they stop working.4. The 11x17 scan and print functions are not easy to navigate. So the main sale feature of the printer is not as expected. The default setting for the printer is letter size, so you have to set everything for the 11x17. BUT after you have scanned or printed, the machine will reset itself to the default page size.5. The scan product is very poor. I had to use a lot of image enhancing software to get a decent image. I never had to do that with the HP 7310xi. And I really don't have the time to spend correcting the scanned images.6. The printing is very slow. I don't know how anyone is getting 28 ppm from this printer, when it takes nearly 9 seconds to print one image with faded colors and gray toned blacks.7. One very irritating thing is that the FAX function is the printer default state. So after printing, scanning, copying, and after a wait period, the printer will reset itself to be a FAX machine. So you have to press, COPY then Color or Black to copy a document. And of course you have to set all the settings for the 11x17 capability AGAIN.Summation: If you must have 11x17 print capability at an economical price, but you are willing to accept compromised print and scan quality, the Brother MFC-6890CDW Professional is the product for you, however if you need good quality print, fast printing, exact image scanning, and a generally easy to install and use All-in-One printer system I would recommend that you please look elsewhere.I will return the Brother MFC-6890CDW Profession. Then I will repair and reinstall my HP 7310xi and wait until some company offers a really good 11x17 All-In-One.
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Скроменый эксперт
04.11.2010
4/10
Оценка пользователя
Ужасно
When we bought the Brother all-in-one printer, we were looking for a printer to replace our previous non-responsive HP 3 in one printer. Also, now with wireless in our home, we wanted to take advantage of printing from any room. Brother is said to be a good product that up until recently was only available to professional companies.Pros:-Fax option: we don't have a land line, so the fax option serves only as the wireless printing.-Scanner option: I'm not sure about the stats, but it does work very nicely. Not too fast, but good quality. It also gives the option of sending it to your email as a file attachment, scan as a picture into a graphics application, scan as a document and convert it into an editable text file, or send it to one of your connected computers (on the network), saving it as a file.-Copier option: Works just like a photo copier, but with the speed of a scanner-Photo capture option: we haven't used this option much, but probably should. You're given several options, such as from a thumb drive or memory card. Such ports are located in the front of the machine for easy access.-Color digital monitor on front that raises to convenient angles for easier reading.-WIRELESS: Fully wireless, easy to set up. Allows you to print from anywhere in the home-Took us a while, but we also found the mac address so we could add it to our secured network-Color printing (Black, Cyan, Yellow, and Magenta cartridges, VERY easy to install, don't cost much to purchase(Also, some stores like Office Depot will refund you $3 for every cartridge recycled to them).-Top-loading for scanning, printing, and faxing-Great for printing photos (photo paper was included in the package when we bought ours-Great device...when it works:Cons:-Ink amounts: It claims not to use much ink, for it does have a setting that allows you to conserve ink. But this setting results in a VERY light printout, almost pointless. The regular setting isn't bad, but does tend to use more ink that we'd hoped.-Scanner/copier is a little slow-At one time, for some reason the printer went "offline". We couldn't figure out why or how to resolve the issue. Software did not give an option for resolving the issue, only tell us that it's offline. Stayed like this for about a month with no sign of resolution. One day the power went out in the area. When it returned, something in the printer reset and was suddenly online again.-The issue we're dealing with now: New ink cartridges (one's a little low, but still has a enough to print), yet the device is not registering 2 cartridges. You'd think that even when you switch the settings to "grayscale" (or black ink only) printing, that you'd be able to bypass the un-recognized colors and just use the black. But if those other 3 colors aren't ALL installed (or picked up by the device), nothing prints (and these were official store-bought cartridges!) Tried unplugging it, hoping for a similar situation as previous "offline" situation, but with no luck.-Instruction manual that comes with the device is not very helpful/informative.-Help menu often doesn't list issues we're having.-The Brother is purely wireless, no cord option. So if your wireless network goes down for any reason, it's nothing more than a pretty copier on your table.As I'd mentioned, we bought the Brother as a replacement to our previous rarely-working HP printer. Now, we need to find another printer to replace our rarely-working Brother printer.
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Скроменый эксперт
18.03.2013
8/10
Оценка пользователя
Хорошо
I've had my all-in-one for approximately 4 years and my only complaint was the over consumption of ink! Also, if any of the color cartridges run out of ink then then unit will not print (even if you have a full black cartridge).Another little annoyance is the machine running it's cleaning cycle on it's own at random times. Kind of scary when you hear it go off around 2am.FYI, if you receive an `Unable to Clean' error or `Error 46? there are steps available online to reset it.
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Скроменый эксперт
21.02.2013
10/10
Оценка пользователя
Великолепно
This solid workhorse may not be fast but puts out very good quality prints, depending on how user sets preferences. our first brother inkjet lasted about 5 years, and this one is less than a year old. One thing I LOVE about brother printers is their one color one cartridge philosophy, so when one color runs out you only replace that and not a whole set. some aftermarket cartridges work well with this unit, while others don't work consistently. brother cartridges always work. Keep up the good work, Brother!! I also have a Brother laser unit for high speed work.
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Скроменый эксперт
04.03.2012
2/10
Оценка пользователя
Ужасно
I bought this printer a couple of years ago and was very happy with it. Other than the lack of automatic duplexing, it did exactly what I wanted it to. Plus, the black ink was reasonably priced and water-resistant, which I needed for the art-related stuff I was using this printer for.Then one day - no black ink. The colors were fine - just the black stopped working. I followed all of the usual procedures. Cleaned the head and so on. Nothing. Frustrated and angry that I only got a year's use out of the thing, I put it away to deal with later.So today I finally pulled the thing out to take a look. Amazingly, after a year of dormancy the color ink still worked perfectly. The black, not at all. I did a little research online and ended up messing with the sponge that's used during head cleaning. Basically you put Windex on the sponge and let the printer head soak in it. Nothing. I saturated a paper towel with Windex and did the best I could to "scrub" the non-removable, practically inaccessible print head. Nothing. Having nothing left to lose, I finally went after the damned thing with a couple of screwdrivers to see if I could disassemble it and pull out the whole print head assembly. Evidently, this is all but impossible without breaking the plastic components.The most infuriating part was that after attempting the Windex cleanings, I'd do the regular cleaning procedure and see tons of black ink on the sponge. So ink WAS flowing; it just somehow wasn't getting to the paper.I've wasted enough of my weekend on this piece of junk. I really did enjoy this printer while it was working, and felt a twinge of sadness at the crunch when I tossed it into a trash bag. But all it is now is a dust-collecting hunk of plastic, so off to the recycler it goes.
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Скроменый эксперт
11.09.2011
8/10
Оценка пользователя
Хорошо
This is a good product for the price. Here are some comments I have after using this for almost a year:This does NOT come with an USB cable. Order one off amazon if you're planning to connecting it so it arrives at the same time.When the printer runs out of an ink cartridge, it will not print in any color. I have had cheap printers from HP that could do this by replacing the missing ink with another or simply printing black and white/grayscale, but this printer seems incapable of doing this, which is frustrating.I have yet to have a paper jam, even when using glossy and semi-gloss paper. I have also only had to cancel/restart a print job once when printing a very large pdf.This printer does not print side by side, which I knew about when I purchased it. I now wish I had spent a little more on the version that does do this. While it copies from a feeder, it does not print from one, which would have been very convenient for doing fast prints of things like envelopes. It took me a very long time to figure out how to scan a document 11x17. It does do as advertised, you just have to tweak the settings. Overall, the scans are okay if you are not are only scanning documents. If you are an artist, I would recommend getting a real scanner because the results from this are rather poor. Very low contrast and white-washed images, no matter how you tweak it.The software for this is useless and insists on booting up every time you connect the machine. I don't know why I installed it in the first place. it also takes a very long time to install and you have to be there while it does, not leaving it running and coming back later!The wireless network seems to not want to work in a secured network. I want to mention that I did not find this machine to be noisier than other small ones I've previously owned. It does make some noise, but not enough to annoy me or wake the cat up.Overall, this is a good printer for the price. It is not in heavy use so i expect to have it for a long time. It's easy to use, albeit a little slow and it has been frustration free for me (other than the installation), so I would recommend this to anyone looking for and affordable printer than can do almost all with decent quality. If you are looking for a SUPER FAST, SILENT, SIDE-SIDE PRINTING, FLAWLESS SCANNING and SMALL device this is not the choice you want to make.
Отзыв предоставлен
Скроменый эксперт
07.10.2009
10/10
Оценка пользователя
Великолепно
In buying a printer I need to be able to get cheap ink and print over the network (preferrably wireless). I got so much more with this printer. I found mine for eighty dollars at a big box store with a yellow and black sign.The wireless setup was simple (you MAC people must like misery) and took only seconds using their wizard once I enabled the MAC address in my Belkin access point. It took a minute to find the printer's MAC address, I printed the network configuration and it was listed as something other than MAC, but it is easliy recognizable. I've installed many HP printers, Parallel, USB, SCSI, Wired/Wireless Ethernet. This install flat out eliminated the HP hassle factor. The most time consuming part of the install was loading the software onto each PC in the house.Network scanning: When you press the Scan button on the printer, you get 4 choices, scan to file, image, OCR and another. I use Scan to file. For me, the only improvement they could make would be making scan to file default to PDF, where it is JPG or BMP as default. Changing the default is easy, but it must be done on each PC, in the control center > configuration > second tab. I set it up under the first tab, and the scans continued to come over as JPEGs, not quite sure what was changing under that first tab and the instuctions are nill.Load the pages in the Auto Document Feeder (ADF), face down, top first, hit the scan button > select FILE, OCR, IMAGE or X > select the PC you want to send to > GO > Start ((black or color)(Brother could improve the process by adding a programmable macro button). Within seconds it's on your desktop. If you don't want to deal with renaming and sorting right away, it's right there in the control center folder for later processing. This may all be old news to many, for me the only systems that have this capability are very expensive, require licensing on each workstation and much configuration. No more saving paper bills, tax records, medical records, etc.. So much easier than always wanting to have done it with a scanner but never did because it was such a hassle to get the paper on the glass, scan, open, crop and print to PDF.Can't tell much about photo scanning, I did scan one at low resolution (default)and it seemed okay, not as good as my Epson flatbed, I'll have to tweak the settings and see what happens. If I ever get to scanning in our 1000's of family pics I would either use this or get a dedicated photo scanner with a feeder, very cheap these days.Printing from the PC is flawless. The printer shuts down after 10 min by default. In many tests the thing has awakened, did its' duty and gone back to sleep. Word documents are perfect. I printed an Aniversary card on plain paper using Brother's free online creative center. The quality was just fine for the Clark Howard kind of guy I am.We don't fax but for a couple of times a year, but being able to do it from the PC without a printed copy is a good thing.I can't speak for ink usage, but I purchased 30 cartridges for 40 on auction "buy it now" If the after market ink ends up killing it, SO WHAT. 30 OEM cartridges would buy how many new printers? My Epson Photo R200 ran for many years on aftermarket ink till it recently died. I loved the Epson too but HATED their cartridges with the built in chips; it was always a hassle getting the thing to work with anything but Epson ink. Unlike the Epson and others, the Brother cartridges install from the front of the printer, you don't have to repeatedly push the ink button and wait on the carriage to go back and forth to put in a new cartridge. The great thing in common whith both printers is having separate color cartridges. In years of printing, never did all colors run out at the same time. It may be easier to have one color cartridge, but you're tossing your cash in the trash.As for whinning about washed out colors, etc.., what are people using this printer for anyway? The colors on standard paper are good, great for the kid's homework assignments. As for printing photos, upload them and print them at the drugstore, save yourself lot of money on ink and photo paper. You can't break even printing photos at home unless you print many more than the normal person on a regular basis. I printed a photo from my SD card (which by the way is very cool, the printer's LCD displays the images from the card) onto years old cheap photo paper, it was very good as a proof, good enough for Grandma.My 3 kids are using this thing without me having to get involved at all. I love it, if it dies, I'll buy another Brother(that is unless they get the courts to shut down the aftermarket manufacturers like Espon did). I just hope it gives me 3 good years.
Отзыв предоставлен
Скроменый эксперт
03.03.2012
4/10
Оценка пользователя
Ужасно
I bought this printer a while back to replace another Brother MFC model that had quit working after like 5 years. I liked the oversize scanning/printing ability and the wired network feature of the 5890. The LCD display panel was a nice touch.I bought it new and guess I've had it for maybe 2 years- I couldn't find a date of manufacture by the serial number. Recently, the black and color ink was low, so I used a compatible cartridge for all 4. The black never printed correctly, being very faint at first, while the colors worked perfectly. This was after a cleaning cycle. I replaced the black ink with a second cartridge and there was no black ink at all. Even a factory black cartridge did not work, and the black output is now zero. Perhaps the aftermarket black ink cartridge torpedoed my MFC. If so, it is the first one to do so (I've used ink from this company before in other printers), and I find it odd only the black cartridges are a problem.Further reading on the problem revealed I'm not the only one this has happened to. Here is a technician's response to another no black ink problem:From the symptoms you are getting, its quite evident that the print heads are worn out with usage or have clogged totally.If the printer is in warranty then you should get it repaired by Brother for free. Else you will have to send it to Brother for paid repair.To be very honest, these print heads are made of poor quality so that you need to replace them and Brother can make money. That's why they sell cartridges at cheaper cost.In reading reviews for my next printer, I see Brother at best made the bottom of one list and was not on the other, so this will be my last Brother for a while.
Отзыв предоставлен
Скроменый эксперт
12.12.2012
10/10
Оценка пользователя
Великолепно
We have had this printer for about 4 years and have had NO problems. Yes it does demand that all ink colors have some ink in them before it will print, but that is minor compared to the job it does and the workload it has handled for our home. We have used it for our home school printing needs, printing pictures, and for printing everyday items as well. In the years that we have owned it, I think it has had a total of 3 paper jams that were my fault for not having the paper placed correctly.I have sent MANY faxes on this machine and received them as well.... never had problems with this feature either.Overall, I would buy it again and highly recommend it to everyone!!
Отзыв предоставлен
Скроменый эксперт
12.10.2012
4/10
Оценка пользователя
Ужасно
I sqeezed the life out of this as long as I could. I'm tired of false paper jam messages, having to remove the back cover just to make the message go away. no printing because the machine thinks the cover is open, figuring out that if I wedge a piece of paper inside, the open cover message won't come on. I'm tired of having to remove the paper tray because constant reinsertion finally causes the ink cover to open which eventually has to be taped closed because the machine won't print with it open. I'm tired of it printing in green only even though all the colors are inside. It had one great feature though. I could buy ink for it on ebay for a couple dollars. It delivered me one last fatal error message that said not in so many words that it needed to be opened up and fixed so I said goodbye, it boarded the next dumpster and we parted ways.
Отзыв предоставлен
Скроменый эксперт
15.01.2011
8/10
Оценка пользователя
Хорошо
This is a great cheap all in one inkjet. It's print quality for most things is very good. It wouldn't be my first choice for photos, but for copies, cards, fliers, etc... it's really pretty good. Generic ink for this thing is dirt cheap (around $10-$12 for a set of 4blk and 2 of each color, here on amazon). Caught a deal, so the printer itself didn't cost me but $35 (after MIR) with a labeler and a set of headphones. There are drivers for this printer up through Win7-64(what I'm using it on), which at the time I purchased it, was rare for cheap inkjet all in ones. It should also be noted that an updated firmware for it is on brothers website. I'm using the USB now, but for a short while, I had it networked, and it had no problems. The document feeder is a solid performer as well. Another thing to mention, is that the only way to turn off the fax, is to turn off the printer completely, or disconnect it from the phone line. Otherwise, it will answer the phone after a set number of rings(0 - 4). (I guess it's psychic, because answering after 0 rings is an option. *_*) There is no option to turn off the auto answer. As I only rarely care about sending a fax, I leave mine disconnected from the phone most of the time.It would also have been really nice if the lcd screen was back lit, even just a cheap single led. You can however plug a cheap little flexible usb led light into it's front usb port, and twist it over to the screen though. Which I was doing until I moved it to somewhere with better lighting.To explain the software part of my rating. Brother's own software works very well. I would give it a 4/5. The Scansoft Paperport 11 included with it, however, does not. I'd rate it a 2/5. So I averaged it to 3/5 for software. One of paperport's main functions seems to be scanning directly into adobe pdf files. Which is great until you close the app. It will crash trying to read it's own files, unless you move them from where the software places them, before you run it again. Which makes it's cataloging functions worthless. Why use it then, you might ask, well brothers software can only automatically scan a stack of documents from the feeder into one single pdf. If you want say a stack of receipts, each automatically scanned to it's own file, you have to use the paperport or buy some other app.The one real complaint I would have, is that it cleans itself more than a friggin cat. Those complaining, "I'm not printing anything, where is all the ink going?", you're going to bed too early. The real magic happens at 2am. That's when this little printer springs to life, spending anywhere from 5 to 15 minutes each night, happily cleaning away at it's print heads, before going back to bed(sleep mode).Also FYI, it comes with starter cartridges. i.e. tanks filled with just enough ink to test that the printer works, before you need to buy more. No big deal to me, with cheap generics out there, but it's something to be aware of.Overall, it suits my purposes pretty well. Your smileage may vary.
Отзыв предоставлен
Скроменый эксперт
12.05.2011
6/10
Оценка пользователя
Плохо
I had been an HP OfficeJet buyer for ... oh, must be more than a decade now. Their scanners never (truly, never) worked correctly for me, and I always felt that there must be a better product. So when my last OfficeJet failed, I searched intensively for a replacement with features that were comparable or superior to HP. I landed on this Brother machine.Pros first: The size of the machine is great. It is a handsome unit. It is marvelously affordable. And it multi-functions adequately well. It is clear that Brother is trying very hard to compete well in this market. They're so close, I hope they finally get to greatness in the multi-function arena. But they're not there yet.Cons next: 1) The unit has two feed trays, which I like very much. And the unit has duplex printing, which I also like very much. BUT ... you can only duplex-print from the low-capacity paper tray, not the typical go-to tray for average letter-size stock. No, it is the tray logically used for #10 envelopes that offers duplex printing! See, I like to have envelopes always loaded and ready in one tray, and a fat stack of 8.5x11 in the other tray. I know what you're thinking ... use the high capacity tray for envelopes and the low-capacity tray for letter-size paper. Nope, their high-capacity tray does not provide guides for feeding envelopes. What a disappointment! And what an R&D gaff! 2) I generally use either 20lb or 24lb paper stock; and darn it, at less than one year old, these paper feeders are frequently drawing several pages at once from the drawer. So what happens when you "manual duplex"? You got it ... the machine ruins the entire batch. I just burned half a color cartridge re-doing two fouled print batches! Argh! 3) Unlike the good ol' HP OfficeJets, there is no convenient manual paper-feed tray. Want to use specialty paper for a specific print job? You must pull the tray and load your stock manually. I know .. lazy, lazy, lazy. But my old HP provided that feature, and I never realized how much I used it (and how much I'd miss it) until I no longer have it. 4) The operating software for the machine is utilitarian but not feature-full. And lastly, 5) the touchscreen interface on the unit itself, while it is very easy to navigate and interpret, is not always easy to read as it does not seem to have a glare shield.There you have it. When this machine is doing what it is supposed to do, it works very well. But being slight of features and occasionally going haywire, I think I am being generous with a three-star rating.
Отзыв предоставлен
Скроменый эксперт
08.04.2013
2/10
Оценка пользователя
Ужасно
This printer is impossible to install, it is impossible to find the ink to replace it, and the customer service is attrocious. DO NOT BUY THIS PRINTER.
Отзыв предоставлен
Скроменый эксперт
03.04.2013
10/10
Оценка пользователя
Великолепно
but i cant connnect to my laptop how come???i triied like remoe with my iyogi and to nothing i have to buy an usb ( way it not included?)
Отзыв предоставлен
Скроменый эксперт
17.03.2013
6/10
Оценка пользователя
Плохо
Its an old model, however I had the same one prior and had ~ $70 in ink cartridges I did not want to waste, found this online @ a reasonable price
Отзыв предоставлен
Скроменый эксперт
26.02.2013
10/10
Оценка пользователя
Великолепно
Great printer! What I love about this printer.......you can purchase generic ink cartridges that are VERY cheap.$9.00 to refill ink! This is the best printer I have ever owned and I have owned a lot of them :)
Отзыв предоставлен
Скроменый эксперт
22.03.2011
6/10
Оценка пользователя
Плохо
On January 11, 2011 bought from Amazon a Brother 6890 CDW. Price was good (paid $299.00 on amazon sale), packaging was good, amazon delivered quickly and setup was okay. Bought the 6890 to to do a 7 page, 11 by 17 two sided sheet membership directory that we folded in half and stapled as a booklet. Got it all set up, then printed guinea pig 2 sided sheets on letter, legal and ledger size paper, no problems. One each 11 by 17 two sides took 81 seconds. Putting in paper, we did notice how flimsy the plastic trays seemed. Gotta handle those puppies with TLC or they will break I'm pretty sure.Then I noticed the black ink and color ink seemed to be washed out. Assumed I did something wrong,reset print quality from normal to fine to vivid. No noticeable difference. Did it three times, sometimes 1 sided, sometimes 2 sided. Same results, washed out. Black ink looked gray, colors looked washed out. Red color for headings almost not visible. Wife gets involved, says we need to clean the inkjet print heads. Now the fun part. No print heads to clean. They are "ink spray nozzles" that spray the ink onto the paper. Interesting. I missed that in the brother specs. Ok, I read the manual (which btw is half size black ink only... you will need a magnifying glass to read...I kid you not), anyway, I cleaned the nozzle spray heads 5 times repeat 5 times as suggested by the manual. EZ cleaning process ... it is done from the menu. Reprinted various guinea pig sheets, color quality still no better. It is obvious Brother knows about this problem to say clean the spray nozzles five times. Tried to call support, hung up after 45 minutes on hold.We are very frustrated. We never gave the black and color ink quality any thought. We have two other Brother HL-5140 printers and a brother fax machine. no problems. We assumed because of Brother name and past experience with the other equipment that we wouldn't have any issues with the 6890. We finally did the membership booklets on a friends HP8150 laser printer in black ink. Our organization was very disappointed in the black ink only booklet but it's all we could do with Brother 6890CDW looking so terrible. Maybe we expected too much, I don't know.In summary, we are going to try and return the printer if possible. We bought it January 11, 2011. It is now March 22, 2011 as I write this. We have 72 sheets printed per the page count menu. If they won't take it back, I guess we'll use it as a draft only printer. We haven't used the copy machine fax or scanner cababilities yet. Bottom line, IMO, the print quality is bad. Washed out is the only word I can think of to describe it.
Отзыв предоставлен
Скроменый эксперт
05.03.2013
8/10
Оценка пользователя
Хорошо
Cartrige price was my main goal. The 2 dollar after market cartriges were the main reason I bought it. But suprisingly the printer is much better than my HP or Kodak.
Отзыв предоставлен
Скроменый эксперт
08.09.2012
2/10
Оценка пользователя
Ужасно
This printer is garbage. It's slow, ink is outrageously expensive and doesn't last, and I've had two of them take a crap on me in the past month. The first one I bought wouldn't print black at all. Replaced the cartridge, still didn't work. The store where I bought it wouldn't take it back. Brother told me the printer head was faulty and I had to send it in and got a replacement. Two days after I received the new machine, it quit printing black too. Test pages would show all colors, no black. Oh, and after running it through its cleaning process 3 times it was out of ink. Brother recommended doing it five times. Colors are about $10 each and the black is more than $20. Not just the worst printer, but the worst piece of computer related hardware I have ever purchased.
Отзыв предоставлен
Скроменый эксперт
10.02.2013
2/10
Оценка пользователя
Ужасно
For all them stars above 1 . U must b some lucky suckers! This piece of crap,ink drinking pig lying sack of crap,jammin piece of junk is as worthless as the tits on a boar. When I get a new one watch over your roof u may see it in orbit!
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