I think the title says it all. Performed adequately during its short lifespan. But even with backups, its demise represents at least 20 hours of work getting the system to its pre-crash state. I've bought a ton of WD Drives, but this one was a complete loser.02/08/2012 -- Follow-upI used Western Digital automated RMA site to exchange drive for a new one at a shipping cost of $5.50. Although new drive could communicate with controller, it failed basic BIOS S.M.A.R.T. tests. To insure problem wasn't with system/controller, I tried same operations with another drive--worked fine. Tried new/bad drive in another system-failed in same way. Called WD customer service. I asked if there were QA issues with this drive. The agent told me therewas no problem with the drives, but since they used an outside shipper, they had no control over whether the drive was damaged during shipping. I could see where this might be a valid argument for third party transactions, but when WD controls the whole supply chain from factory to door, this makes no sense. If the product is not properly packed by shipper, time for WD to get a new shipper. Then the agent asked me for the serial number of the new drive. When I gave it to him, he said that the serial number did not match the drive they sent out. We went over and over the serial number, and he said it wasn't even close.While he put me on hold, I went back through email from WD, and found the drive ship notice, which contained the serial number of the new drive--it was identical to the serial number I had been giving the agent! When the agent came back on the phone, he said that since the serial numbers didn't match, someone would call me tomorrow to resolve the issue. I told him about the email I had found. I said I wanted to speak to a supervisor. 20 minutes later, the supervisor came on, and said that the serial number reported by the agent was off one digit from the one I gave him. I said that I had repeatedly given himthe correct serial number. I told supervisor other things agent had told me re. damage during shipping. If it were possible I would change my 1 star to a 0 star rating.Supervisor offered to upgrade me to Caviar Black 750GB for free, and provide free return shipping for DOA new drive. I agreed, but my confidence in WD products and customer service is shaken. I spent over an hour on the phone on this issue. Hopefully, I'll have better luck with the new drive. I'll write another follow-up when it arrives and I've tested it.
Астрон-4JHRV
11.04.2013
2/10
Оценка пользователя
Ужасно
I've been in the computer repair and service business for over 15 years and have never had a component fail this quickly. Normally getting an item like this exchanged by a manufacturer like Western Digital has not been a problem in the past, but recently they have all started making the process nearly impossible in the hopes of making you frustrated and give up. I'm in the process of trying to get this product returned under warranty and it's like pulling teeth! First their website told me that this drive was sold as part of a system so I couldn't register it for warranty replacement! Next I contacted WD by phone and they had me create a case online. I just got an email with links to their testing software that I have to run on a drive I know is dead. All the drive does now is spin up, click a few times, and spin down...over and over. This is the last time I ever buy a Western Digital drive. I think Seagate, Samsung, Toshiba, or Fujistu would be your best bet!
Странник-4TMZE
21.03.2013
10/10
Оценка пользователя
Великолепно
I am a first time builder and have had my system up for 3 weeks. In the past, I have had experience with Hitachi hdds and so far, I like the Western Digital more than my old Hitachis. For everything that I use it for (ripping/watching movies and running a VM are the most taxing tasks), the WD performs well. It also appears to be quieter than my old Hitachi, which I moved over to the new system and is being used as a secondary hdd.The only thing I will note is it is bare bones so you don't even get mounting screws or a SATA III cable. Fortunately, my case uses quick release latches for mounting and my motherboard came with a SATA III cable. If there was one thing that it didn't matter to get OEM for my system build, it was this piece of the puzzle.System Build:Cooler Master Elite 430ASRock Pro3 Z77 MotherboardIntel Core i5 3570kCrucial Ballistix 16gb DDR3-1600 (2x8gb)Western Digital Caviar Blue 500gbLite-on iHAS324 24x DVDRWSeasonic S12II 430W Bronze
ОмниКод-1PCVL
13.03.2013
10/10
Оценка пользователя
Великолепно
I just built a ITX machine and the board had a maximum memory speed of 1333 MHz and contained two memory slots. The motherboard had on-board CPU/GPU. I installed the MB, RAM, and assembled the case with this 500 GB Western Digital HD. I plugged in an external DVD and put a Windows 8 system builder in the drive. Finally I set a cross over cable up to my main PC and set up internet sharing to the LAN Port from my wireless,( a second ad-hoc that gave the build internet connectivity.) I slapped in a new Windows 8 system builder DVD and put in the key and went to dinner. When I came back the system was installed and ready for me to set up an account to use the Windows store. Every driver was installed 100% through the internet or Windows 8 disk! One thing for those that are new to Windows 8, right click the little Metro Screen that pops up where the Start Button used to be, (lower left hand corner) to get to the Control Panel.
НеоВояжер-2EWTF
08.02.2013
10/10
Оценка пользователя
Великолепно
What can I say. Its a hard drive. Ive read alot about hard drives crapping out on people. Heres the thing.. A hard drive is very sensative. If it was handled wrong when shipped, got to hot, to cold, to much moister, whatever there are endless of possibilities. You take a chance at getting a good one or a bad one. 80% of the time it will be a good one. Also if your not careful or take the extreme precautions into installing these things it will harm the drive. Overall mine has worked beautifuly, and I have not had any issues with it so far. I fast shipped it to my location. The reason: the longer it sits in trucks and the longer it takes to get to you them more chances of it being damaged. So look if you want a good drive I highly suggest fast ship class A the product you purchase. More than likely you wont be disapointed. Worse case if it is bad well then guess what they will send you another fast shipped. Amazon takes care of its customers. Just remember that. Overall its a great product for the price :)
Капеллан-9DSNA
16.01.2013
2/10
Оценка пользователя
Ужасно
First of all I apologize for the transcript, and I do not speak English and I am making this letter through the google translator.I am writing to notify you that your purchase was not to my liking, because that when installing the hard drive in my computer, this present failures. The computer does not recognize it and presents a loud noise when trying to boot, which is also heated excessively, thus it is not working.Note that the hard drive was tested on another computer and has the same flaws.Actually I am very frustrated and disappointed with the purchase, as on previous occasions I have purchased several products with you and this is the first time I have complaints about it.Notify serve thank you the steps to provide the guarantee of the product, as it is a team that urgently need. There any address where you can send? Or that I must follow protocol to solve this problem?Thanking you for the quick response that may lead to this application, farewell ...Luis Miguel Gonz?lez Cede?oemail: luismiguelgc@gmail.com
ХроноГость-3DMKW
24.01.2013
10/10
Оценка пользователя
Великолепно
I used this in a new PC built from parts. Here is my configuration:MB - ASRock H61M-DGS mATXCPU - Intel Celeron G540 2.5GHz (really, it's much like a Core 2 Duo)GPU - EVGA GeForce GTX 650 1GB GDDR5RAM - G.SKILL Ripjaws Series 1 x 4GB DDR3PSU - Antec BP550 Plus 550WCase - Fractal Design Core 1000 mATXI've only owned it for about 2 weeks, but I haven't had any issues with it as a primary hard drive. It gets a 5.9 rating on Windows Experience, which seems fairly common for non-SSDs. If I have problems later on, I'll update the review, but for now it fits the bill for gaming, light audio recording, and general use.It shows as 465GB on Windows 7 - that is simply because of the way HDD manufacturers measure the GB they advertise, and not due to any flaw in the actual product.It seems fairly quiet, although it may be hard to tell because of the case/CPU/GPU fan sound (my PC is overall very quiet, though).
Капеллан-3SBMJ
06.12.2012
10/10
Оценка пользователя
Великолепно
I put this into my newly built computer alongside a SSD. Overall, Western Digital has kept to their reputation and delivered an excellent HDD.Sound:I took this hard drive and plugged it in outside the computer, and I still can't hear it over the quiet whir of the fans. It the slot, it vibrates very little, so I get no noise from that as well.Operating System:I tried putting Linux Mint on this drive initially. it booted faster than I expected from a hard drive. If you are using this solely as a OS drive, then you will not be disappointed with the speed / cost ration.Music, Movies, Games:Now, this drive is for my music, movies, games, audiobooks, etc. I've seen fast transfer rates when moving a lot of data from the SSD over to this HDD. Game loading and boot times are also fast. I've never seen a loading screen over 10 seconds thus far over quite a few different games.The performance/cost ratio for WD Caviar Blue hard drives is very tough to beat. 1TB is plenty for just about anyone. With the 5 year warranty given by WD, this is as good as it gets for HDDs.
ТерраБот-2GQFP
09.04.2013
6/10
Оценка пользователя
Плохо
You know, they just don't make hard drives like they use to. I have always bought WD drives because I have always found them to be rock solid. I have had drives last 5 or more years. In fact I have an old Seagate drive that is running after nearly 10 years. But the build quality of drives seems to be getting really bad. I've had several drives die on me after a short period. This one started having issues after only 8 months., Luckily it is under warranty and I caught he problems before I lost data, Not sure there is a lot to do about it. I still think WD drives are the best. I might have to try Toshiba or Samsung.
Интеллектор-2BRTD
06.12.2011
6/10
Оценка пользователя
Плохо
I bought two WD10EALX drives for a new i7 build. The drives are not very quiet when accessed. They make a rattling noise (the drives are securely mounted). My old Maxtor drives are super quiet in comparison. The WD tech support is awful, and the WD support website is out of date. The Amazon packaging was OK. When I bought the drives in Sept. 2011, before the Thailand flooding, they were $59.99. The jumpers aren't explained clearly on the drive label or website. Called tech support. They weren't sure what some of them did, or when to use them, plus one is undocumented. Because I was building a new system, I wanted to run diagnostics on the two drives before loading Windows 7, etc. I downloaded the latest WD Lifeguard Diagnostic utility (bootable CD image) from the WD website. The utility is dated Oct. 2008. It didn't work. The CD booted OK, the utility started, but then displayed error message: no drive found: Error Status 0120. I checked BIOS settings, cables, jumpers, etc. Reran WD utility several times - still received error: no drive found. I tried installing Windows 7. No problem, so the bootable WD utility doesn't work. I've been using the drives for two months now without any problems or errors, but if I try the bootable CD, same error: no drive found. Called WD tech support about that. They said the error message means connection problem. But then they said the bootable utility is old, and to try the version that runs under Windows. Did that. No problem. Quick test of drive and SMART show no problems. Can't do the extended test at this point because it might wipe out my system. The WD website has a more current bootable version of their diagnostic, but it is meant to run from a floppy!! Who builds new PCs with floppy drives today? So the old WD utility will run, but not work, from a bootable CD, and the new version requires a bootable floppy. They suggested I try to create a bootable USB drive, but they didn't know how to do that (neither do I), and told me to look at the Microsoft support website to see if I could figure that out. No help there. So the drives works fine, but I wasted hours with the WD Lifeguard Diagnostics and WD tech support. They will look into posting a bootable CD image of the latest version of the diagnostics, How generous of them.
Супернова-9LBQH
25.11.2012
2/10
Оценка пользователя
Ужасно
I received this drive today and it was in a loose box with a bunch of other items. It was not secured with bubble wrap or any other packing material, there was plenty of room in the box for the hard disk to move around quite a bit in transit. I immediately starting running the Western Digital Data LifeGuard Diagnostics to write zeros to the disk to prepare it for use. During this time, the disk encountered several write zero errors indicating that the sector is bad. Normally, I encounter zero or one write zero error when writing zeros to a disk. The high number of write zeros on this disk indicate it is bad, so I must return in. While I cannot be sure the way the disk was packed was the cause of the issues with the drive, I cannot confidently buy another hard disk from Amazon due to their poor packing.To be clear, I have two others of this same disk I have been running in RAID 0 for about 2 years. I have to say I like the disks and they offer great stability, but not so much on performance. I would give the disk itself 4 out of 5 stars.
Кронос-2VJZT
01.03.2012
8/10
Оценка пользователя
Хорошо
Thanks Amazon for my 20 dollar promo.This was based on a previous order,but the A to Z policy took care of the problem.I have been using Western Digital drives for years.I've had only (1) drive fail over the years.RMA was easy.Cost 6 dollars to send back drive.Replacement works fine.I just bought a Black and Blue.Using the Blue 500 GB for just a boot drive,and the(1) TB for gaming.The Western Digital Caviar Blue 500 GB SATA III 7200 RPM 16 MB Cache are great for boot drives.I bought this here for 66 dollars with promo :)I dont need a large cache for a boot drive.This drive has SATA 6Gb/s support and my motherboard also supports this feature.I also picked up a WD BLK 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5 drive which compliments this drive perfectly,on the new 6Gb/s interfaceThis covers all my storage,warranty,and gaming needs until ssd prices stabilize.I was able to get both drives for 210 out the door with promo.Amazon rocks.New Egg and other popular venders should take note.Pricing and frustration free packaging makes Amazon my #1 choice.My specsAntec DF-85 Black Steel/ATX Full Tower Computer CaseASUS VH236HL-P Black 23" 2ms(GTG) HDMI Widescreen Full HD 1080P LCD Monitor w/height & swivelGIGABYTE GA-970A-UD3 AM3+ AMD 970 USB 3.0 ATX AMD MotherboardAMD Phenom II X4 955 Black Edition Deneb 3.2GHz @ 3.8GHz w/1.35v on cpu-vcoreCooler Master Hyper 212 Plus w/2 fans Idle:24C-45CCorsair Vengeance Low Profile 8 GB PC3-12800 1600mhz 240-Pin DDR3 DualEVGA GeForce GTX 560 Ti FPB 1024 MB GDDR5 PCI Express 2.0 2DVI/Mini-HDMILogitech X-540 5.1 Surround Sound Speaker System with SubwooferCorsair Enthusiast Series 750-Watt 80 Plus Bronze(1)Western Digital Caviar Blue 500 GB SATA III 7200 RPM 16 MB Cache BOOT(1)Western Digital Caviar Black WD1002FAEX 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" GAMING(2)Western Digital Caviar Black WD7501AALS 750GB 7200 RPM 32MB Cache SATA 3.0Gb/s 3.5"STORAGE(2) LITE-ON 24X DVD Writer Black SATA Model iHAS424-98 LightScribe Support
ТерраБот-7ZDWK
07.01.2012
8/10
Оценка пользователя
Хорошо
This isn't a review but it's the only way I know to post more information regarding this product. (I don't see the following info posted anywhere at Amazon and I looked pretty hard for it. And I have to check a star rating in order to post. I have no reason to doubt a WD drive, as none I've ever owned has ever failed. And I've owned a few different ones. So, four stars.)I've not yet purchased the WD10EALX, but very well might. Info is too often not displayed at Amazon and I was wondering about difference in interface (6Gbs/s vs. 3Gb/s), since Amazon claims this drive is a "newer version" of the WD10EALS. So I wrote Western Digital with a question, their reply to which is posted verbatim just below for any who wants more info: (Note in the reply, "SATA II," whereas Amazon claims, "SATA III." From where does Amazon get information one wonders? Maybe there is a SATA III generation, but if so I'm not aware of it.)"Dear Charles,Thank you for contacting Western Digital Customer Service and Support. The model WD10EALX is a SATA-II device, whereas the model WD10EALS is a SATA-I device. There is no difference in the interface of the two disk drives other than the fact that one is faster than the other. Both of these drives are fully compatible with any SATA-II or SATA-I interface controllers."Now I know that I could buy the WD10EALX in place of the WD10EALS for which I was looking and which Amazon does sell through a couple of its sellers at outrageous prices (although, in general, beware of differences in cache sizes; i.e., 16MB vs. 32MB. Price differs quite a lot based on cache size). Amazon, other than wrongly claiming "SATA III" is otherwise correct in claiming the WD10EALX is a "newer version," but I couldn't be sure when Amazon can't or won't post all info; namely, that the drive here is fully backward compatible. My computer and probably most of those owned by buyers here, at 3Gbs/s, can't handle 6Gbs/s, but--as I know now--that's not a problem.Thanks to Western Digital for information.
Аэронавт-5SIPO
09.02.2013
8/10
Оценка пользователя
Хорошо
To my knowledge, this drive works as advertised. I tried it as a replacement for my Moxi 3-Tuner DVR. It worked, but the Moxi continued to experience aggravating picture freezes. The Moxi has been known to have problems with some brands of hard drives, so I presume this drive would still be suitable for other eSATA devices.I recommend the http://www.amazon.com/gp/product/B007JUFKM2/ref=oh_details_o00_s00_i00 (Seagate SV35 SATA III 2 TB) hard drive as a replacement for Moxi's internal hard drive. The Seagate SV35 unit has restored my Moxi to original operating condition, and quadrupled the original 512GB of storage space.
Аргонавт-7EHUN
29.12.2012
10/10
Оценка пользователя
Великолепно
It's a bare drive, so it doesn't come with any cables or software. That's fine though, SATA cables are like a buck each, and the only software you'll probably need for data transfer can be found free from the fine people at EASUS (google it).It increased my Windows Experience Index (windows 8) from 4.7 with an old notebook drive to 5.9. I dont know if I can notice the computer going any faster, but I wanted the old notebook for something else, so I got this for my main drive. I'm not sure how much faster WD Black/Red/Velociraptor drives are, but the price of those I'd just get an SSD. This seems so far like a great bang for your buck drive... Just have to hope it's reliable I guess, the only reason I'd start disliking this thing would be if it broke.
Аэронавт-8NVLK
04.04.2013
10/10
Оценка пользователя
Великолепно
Ordered as a second drive (back-up) for my computer which is set up for a home office. Arrived on time and well packaged. Working through Disk Management (Windows 7), I identified the drive, gave it a name, and formatted it. All told, a 5 minute set up and it has worked fine for the last month that I have been using it. I think it's a good drive and would recommend it to any one needing more storage for a home office set up.
Вояджер-3EHWS
22.03.2013
10/10
Оценка пользователя
Великолепно
I work on computers. Western Digital is a gold standard.Every review, every technician I talk to confirms that.They last and have a 2year guarantee.AND THEY ARE QUIET!!Installation is a breeze using the western digital edition Acronis cloning software you can download at:[...]It will copy your current hard drive without any hassle and is easy to use and works well.I used to use Seagate and Maxtor drives when they were made better, but now I am sold on Western Digital.
НаноПилигрим-3QADI
13.02.2013
4/10
Оценка пользователя
Ужасно
This comes very bare bone. It would have been wonderful for amazon to let it be known that the hard drive does not come with mounting screws or a SATA cable. My valentines present will now be a week late. It would probably only cost western digital a single dollar to include screws and a SATA cable. Again, if you buy this please MAKE SURE YOU DO NOT NEED A SATA CABLE OR HARD DRIVE MOUNTING SCREWS. If you do need them, order them at the same time as an add on item and it will be much cheaper. I cannot review the quality of the drive yet as I do not have the proper stuffs to instal it.
Странник-6TKOH
18.01.2013
10/10
Оценка пользователя
Великолепно
Hard drives are like automobiles. Everyone has their favorite and all the others are lousy. Well, the only one I think is terrible is Maxtor, and they've been bought out by Seagate, who hopefully has put them on the straight and narrow. I'll never know because for the past ten years, since my Maxtor died after less than a year and my daughter's did the same thing, I've had Western Digital hard drives. Never had a problem until my 2007 3200KS died last month. Five years. That's not a terrible lifespan for a hard drive, is it?This one is faster, larger and quieter than my last one. I'm very happy with it and looking forward to many years of service.
Пандорец-8QGEK
03.11.2012
2/10
Оценка пользователя
Ужасно
Died after 1 week. It had 26 bad blocks and started to freeze every 3 min after the first problem. Amazon's tech support tried different ways to replace it and I got a Hitachi 500Gb but I had to pay ~10$ more, plus the delivery. However, they gave me an amazon credit for this. All in all, this is the 3rd WD I owned. The first one died after 3 years, got it replaced with a refurbished WD through the warranty program, and 2nd one lasted 2 years. I hope Hitachi will last longer. I have a 70 Gb Hitachi as a backup, which is 5 and 1/2 years old, tested with S.M.A.R.T and has no problems yet!. I hope the new one will last as much as this little one. Initially the S.M.A.R.T test showed thousands of bad blocks but after one day all tests returned 0. Anyway after 1 month, the HDD is working with no problems, and is very quiet! I recommend Hitachi, forget WD Caviar Blue 500 GB. for now.
Аэронавт-7TMSK
27.02.2013
10/10
Оценка пользователя
Великолепно
I originally bought one of these as part of an upgrade for my gaming desktop. I didn't have a lot of money, so really large drives and solid state drives were out of the question. Western Digital has always been good for me, so I picked up one of these guys. I have had no problems what so ever with the first one. It's responsive, quiet and reliable. Can't ask for much more than that in a hard drive!I picked up the second one to install Linux. Again, no problems at all!
МехаРейнджер-6GWGY
01.04.2013
10/10
Оценка пользователя
Великолепно
Needed a smaller Backup HDD to use internally. I always choose Seagate or Western Digital. It is being used as a second backup of all my media and documents so 500GB is more than sufficient for me. I chose this drive based on the combination of quality, reliability, previous experience with Western Digital Products and the value of the price,
Плазмонавт-1EVQB
20.08.2012
10/10
Оценка пользователя
Великолепно
I have always had good luck with Western Digital drives and this component was no exception. I was debating in my mind between this 32mb buffer drive (Blues) and the 64mb buffer (Blacks). The blacks have been criticized for being excessively noise while the blues are credited with being quieter. This drive is certainly quite enough for my purpose. I have three drives mounted in the case and adding this drive made no additional noise of which I am aware. The case ventilation fans contribute more to noise than all the drives together. Installation was just as easy as one would expect. Just install, add cables, reboot, and define partitions. Talking the word of others, I don't think there is much practical value to going from 32mb buffer to the 64mb buffer. However, I really have no way to make quantitative evaluation between the buffer options.Some purchases have companied that poor packing of these units resulted in shipping damage. My drive was very well packed and damaged free. These drives are OEM, so there is no instructions, screws, or cables, etc. but as a builder this is what I expected.
Гелиос-4UIRN
03.04.2013
2/10
Оценка пользователя
Ужасно
I have been had. This is the second time I get a defective WD drive. WD is definitely crap. This one was dead on arrival, but as I installed it after two months, I can't return it. The other one worked a few months after dying. They all have the same problem with the reading head. You hear weird noises and clicks, and nothing happens.
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