Отзывы о Мфу Lexmark B2338dw

I would love to give this a 5-star review from the start, but because of the setup and early operation problems I had I just can't. I do wonder if some of the problems might be attributed to Amazon--no proof of that!--but I do suspect I got a slightly used printer, perhaps one of those returned by the dismayed fellow reviewing below.First problem out of the box: No printer cable. All documentation in their manual say a cable should have been included. But the cable from my inkjet worked on it, a standard printer cable, so that wasn't a big problem for me.Setup was easy, following along their included instructions. I did wonder at the amount of toner powder inside the printer at various points (one thing that made me think it might have been a bit used). All set up, with printer drivers installed and... nothing. Didn't work.Call to tech support, about a 10 minute wait time. Be prepared for a tech support call--get a flashlight, screwdriver (Phillips), lens cleaning cloth, paper towels, a flat clean surface to place big components, and magnifying glass or reading glasses if needed for close, small, fine work.The first problem, the total non-op, was fixed by removing a back plate and reseating some cables. Then it printed. Second problem was "voids" in the black portion of the printing (color was fine). These were invisible lines running the full length of the page. Online help suggestions first recommendation was a new toner cartridge. Well, I wasn't going to waste a full, very expensive toner cartridge, so was able to reformat my (rush) print job to get around the voids and did a huge print job. After that, with the new toner cartridge not fixing the problem, another session with tech support had me take the printer apart again and clean a glass strip which had gobs of toner obscuring it.Super! Now the printer reaches the 5-star portion of its review.With everything working as it ought, this printer is dazzlingly, deliciously fast. Color and/or black and white, the pages fly out. I did a two-sided 900 page print job in a matter of hours. That's about 3600 printed sheets. When asked how long this would have taken with the inkjet, I answered, "Does that include the five trips to Walmart to get more ink cartridges?"And the quality is stunning. The colors are gorgeously saturated, the lines sharp. None of the wet ink or moisture problems of an inkjet. The pages look fabulous.The black toner cartridge that comes with the printer printed well past its maximum total number of pages. The second black toner cartridge started to say "low" _before_ it's maximum number of pages. One downside--once it says a cartridge is "low", do not shut the printer off! It printed perfectly for hundreds of pages after it said it was low, but shutting it off overnight apparently sent it to "empty" and it refused to print any more.The duplexer... it's fast. It works well. It never jammed. But, oh my goodness, what a mess it made spewing papers all over the place. If you have any duplex job over 10 pages or so, especially if you want it collated, you're better off doing one side at at time, flipping them and sending them back through for side two. The output pages stay reasonably neat on single-sided but are a mess duplexed.Only about 100 pages at a time in the standard paper tray. I'm uncertain of the larger paper tray because of the mess it would make in the output tray. More than 50 or so sheets in the output tray and they start falling on the floor.This printer is said to be an "Energy Star" printer. That's just funny. My office lights dim when this power sponge prints.So, a three-star review for a five-star printer that I (now) love.**Added the additional memory--easy to do, took off the same back plate (6 screws) I had to take off to reseat the cables to make it work in the first place. Stick the memory in. Printer recognized it immediately. Here's the odd part, though, it seems *slower* with the added memory! Printing is just as fast but the wait time until the printing starts seems a bit longer. I have not tried a huge, complex print job yet, however, so that may be where the added memory pays off. BIG CATCH: The added memory for this printer from any "official" source was about $600. We paid $30 for the same new memory card. Shop around and don't overpay!**Added the large second paper tray. So far so good. Installation is nothing--just set the printer on top of the added paper tray. A couple experiments on the computer with tray selection and it worked perfectly.

I bought 2 of these (Pro901s) printers for my business with all the good media reviews on amazon and elsewhere.My experience with these printers have been awful. First 2 out of 2 the printers were not printing correctly when I received them and after I set it up. Network setup went fine. But the primary purpose of the printers were lacking. The printouts were unacceptable and after spending extensive time with overseas call centers in troubleshooting them they said that the firmware had to be upgraded. When this did not do the job they had to ship over new print-heads for both of them. Immediately after which the printers appeared to print an acceptable output. However, after a few months had passed, the same problem reared its ugly head. The same process were followed in updating firmware and then the shipment of new print heads. Even today, everytime I send something to the printer it feels like a gamble and 3/5 times the prints are unacceptable. These printers are the most unreliable piece of office equipment I have encountered.Second big issue, the ink on the printers seem to just dry up by themselves without much use. If the printer stays idle for a week or two the printers seem to need having to go through cycles of "clean" and "deep clean" the heads to get them to function acceptably or need an entire new cartridges. So much of low cost of black ink or any ink. These printers are ink guzzlers.Third big issue, every time a print is sent from the computers my wireless Dell wakes up immediately and I do not have to think twice and automatically expect it to be waiting for me at the printer. However, with these Pro901s it is a constant gamble. My employees are constantly craning their necks like jack-in-box's looking to see if the print they sent to it is coming out or not. Some take the touble of walking all the way to the printer to turn it on, just to make sure they are doing everything possible so that they could get their print-out.Now, my favored printers in the past were previous Lexmarks and I stuck with them and bought this promising product but I am so uttlerly disappointed that I will probably never buy any Lexmark unless something improves dramatically.For those looking at this product, please look elsewhere. Don't gamble with your hard-earned money. I don't even want to talk to Lexmark about these units unless they have new models that work as reliable as the ones they used to make. I just feel like I threw away a good $500-600s on them.I also suspect that most of the good reviews on this board are set ups and sales pitches. The ink savings are absolutely not there with the number of clogs encountered and the number of cartridge replacements you have to buy. These printers cannot prossibly have such glowing reviews. The mission of what they set out to accomplish is great but they are extremely unreliable. Also, the glowing reviews are probably customers who bought them just recently. I bought one first and thought I liked it and bought the other one weeks apart. I would love to hear their comments 4-6 months and later.Very frustrated customer!Good Luck!

I would have given this a five except for one thing. The unit turns on automatically whenever the computer turns on, and goes through a startup routine which uses electricity and wears out the components. I usually don't have to print out whilst computing, and am near the printer so I could turn it on manually when needed.I contacted Lexmark support to see if there was some way to set it up for manually starting. They replied that I was wrong to want it to do this because these unnecessary start-ups (which kept the printer on until I manually turned it off) actually save electricity. They said, if I didn't like it, I could pull the plug. I put the printer on a switchable outlet strip, so I can keep it off when it is not needed.Otherwise, it all works fine. It is a little slow, but I would expect this for the low price.Added about one month later:I am editing this review, and reducing the rating by one star.After about one month of use, the printer started showing a message: "Printhead Error. Please consult User's Guide." I followed the User's Guide on cleaning the printhead, but that did not work. The User's Guide referred me to online support. I followed more written instructions there on more ways to clean the head, and on downloading the latest software. Still no good. I called the "Phone Priority Support." The person there did not speak English well and there was a bad connection (probably at their end), so it was difficult to understand them. After several hours of taking out and replacing the printhead and ink cartridges, and recycling power; the person said they would send me a new printer in "3 to 5 business days." Between the time spent trying to fix the problem by following written instructions, talking to the person on the telephone, and the "3 to 5 business days," there will probably be more than a week lost without a printer.Have people noticed that with the increase in complexity and decrease in cost of computer products, there has been a decrease in quality, from most manufacturers? It is apparently cheaper to have customers de-bug their products for free than to invest the money in adequate quality control.Well, I received the replacement printer in a couple of days. I have to return the original printer. Lexmark will not pay for a pickup at my house. Since I do not own a car, I will have to pay myself for a taxicab. I wonder if I could bill Lexmark for the taxi fare? (Lots Of Luck!) Oh, and the replacement printer has a tab broken on the control panel, so it fits loosely. However, since the printer otherwise seems to work, I cannot afford the added time and money (taxi$$) to get another replacement.I also find this goes through ink very quickly.***********************************************After several months, reducing by one more star. Seems to stall; not printing documents, not deleting documents when commanded to. Need to go through cycles on on/off, resets, re-boots. This might be a problem with the software that comes with it.***********************After 7 months, had to replace the Printhead. It still prints poorly in color.

I have never written a bad review as it is against my philosophy. I am making an exception to save someone else trouble. This printer is just plain unethical. Yes I said unethical. It is morally wrong for a company to sell a printer that costs so much to run. The cartridges go so fast that it is unbelievable! I am not exagerating and if you question this then look at what others have said. I simply will not support a company that behaves this way even if they make other more economical printers. Printers have come way down in price and there is absolutely no reason to buy this one. It was costing me so much to run this one and I don't print all that much. I dumped it and bought a Kodak and am very pleased because they make cartridges that are inexpensive and last a long time. I am sure that there are other brands that do the same. Yeah so Lexmark baits you with the price and features but they slam you with the ink. Not worth it. Very sleazy. Also don't bank on buying generic cartridges because the last time I looked there were not any. I really feel taken advantage of with this printer. Not a very nice thing to do to a family. Very dirty business ethic. But hey, I learned my lesson. To do more research before purchasing a printer. I feel bad about making a negative review. I really do but I just had to say something. Shame on you Lexmark ultimately hurting trusting families that work so hard for their money.Oh and as far as Lexmark rsponding and "listening" well that is nonsense. Even IF you use high yield cartridges and even if you use a "loyalty program" this printer is outrageously expensive to run so don't buy into this nonsense. You can go with another company and it will cost you so so much less. So all the justifications aside, look at the facts. The printer is a hog on ink no matter how you purchase your ink. There is no justification for this printer and it says volumes about Lexmarks ethics. They really hurt my family with this purchase and they should never have put this printer on the market. It is obvious that they are playing off people that are innocent in terms of their knowledge. Sad.

This is a fairly good printer if you want to load the tray with plain paper and print from the tray, and nothing more complex than that. It prints reliably and with good results. The duplexing works great on regular paper.But... if you want to do anything unusual it's not the best. Special papers, manual feed, etc are all very difficult on this printer.The manual feed is a single-sheet loader, so you have to send print jobs one page at a time or it will take the first sheet from the loader and the next from the tray. Furthermore, it will not accept a second sheet until the first one has fully printed and the printer has gone through the cool off routine about ten seconds later. It takes FOREVER. The loader is also difficult to use, it only has feed tabs at the edges so it's hard to get the paper positioned flat enough for it to feed in properly.It will handle single-sided jobs on cardstock from the normal tray or manual feed, but not in duplexing mode. When it stashes away the paper to flip sides it gets stuck. You also have to open the back sometimes because it has a hard time making the cornder to come out to the output stacker.*** That all said... here's the kicker: The toner cartridges cost $80 for regular yield, and more than $100 for high yield, PER COLOR and they're good for 500 sheets of text if you're lucky (FAR less than that if you're printing images, logos, etc). You can not trust the 2500 page per cartridge estimate. The total page count on my printer is still less than 1000 pages, and I have replaced all of the cartridges at least once, some of them twice already. (I have printed mostly text and maybe ~250 pages of full color). It comes with full-duty cartridges instead of baby starters which is a near-miracle nowadays, but as a result it is literally cheaper to run the printer until the ink is gone, throw it away and buy a new printer. Oh, and this is one of those printers that tracks the toner cartridge by the electronic chip inside so once it thinks the cartridge is dead it will never print from it again. With many other printers, if there's still toner left, when it gets low you can rotate the cartridge and put it back in with good results until it's truly empty, but not with this printer).Yes ink and toner is the biggest ripoff racket in the history of the industrial age, that's nothing new. But toner for this printer is, at minimum, twice as expensive per page as any other printer I've owned. And it's not plentiful on the market, so price competition and alternate sourcing (such as ebay) is limited. With a run-of-the-mill HP printer you're usually assured that cheap toner will be available, but not with this printer, it's too much of a fringe unit to generate that kind of alternate toner market.In short: Great printer for plain old printing with no special needs, but ridiculously expensive to operate.***UPDATE***One additional issue worth mentioning... this printer has no control for the display contrast, which has become a problem for me. Having recently moved, I now have this printer on top of a filing cabinet. From the shallow angle I can not read the display--it shows all black boxes where the characters are, so I have to get up on a stool to view the messages from above. Most adjustable LCD screens can accommodate various viewing angles like this situation by changing display contrast, this printer lacks that setting.

Printhead #1 lasted 8 months, #2 lasted 5 months so far so good.Print head #2 prints in color fine, but black has now failed. I called them and got another print head which is supposed to be the latest and greatest that came out in Nov 2011.I love the printer, but unfortunately Lexmark cannot build quality print heads.UPDATES: On August 27, 2011 the color print heads clogged and it will not print in color.Sept 2, 2011 I called Lexmark and printed the test page, it prints in color, it appears the updates fixed the problem but I have to wait and see as it appears trouble is starting.Sept 22, 2011 was the next time I tried to print in color, it did not print in color, I called Lexmark and they are sending a new print head with all the ink tanks. They have redesigned the print head so hopefully this will permanently fix the problem.ORIGINAL REVIEW:I received my printer December 27, 2010 and the set up went smooth and took less than 20 minutes so Lexmark fixed the set up issues. Tap the accept to advance after making the choice or the page will not advance. Four months later I still love the printer.The printer is on a surge protector which I turn off after turning the printer off. When I power up the surge protector the printer also powers up so I keep it unplugged when I do not want to use it. This is minor and I only connect the phone line when I want to fax. I liked that the 901 came with a USB cable.My Canon MP530 had two paper feeds, the 901 only has one, but you can purchase a second Lexmark Pro901 150-Sheet Paper Tray, right now it is $10 less on the Lexmark site.The touch screen control panel is wonderful, I was able to save phone numbers for the fax, it was that easy, on the Canon is was so complicated even using the manual I did not figure it out.At the current rate the black ink would have lasted me 6 months and the color indefinitely as I print 99% of the time with black ink so the 901 was an easy decision for me.On April 17, 2011 going to preferences, ink status, the color tanks still 90% show full and the black was over a third full on April 17. I then made 140 copies of pages from a song book and the black tank showed low twice then it stopped printing, one page had 10% light then nothing. I installed a new black tank and made about 500 pages total including the 140 and now my second tank is 40% full so less than one tank did over 500 pages. The copies were not as dark after the new tank was installed because I ran it dry, but after 40 pages it returned to normal. The color tanks show 80% full, but I made two pages of color copies that was a cover design and not words. I then copied 50 pages from a text book and the black is one third full so I got around 600 pages from one black ink tank. I am totally happy with the black ink use.I volunteered to copy the pages because I was afraid the 9 black tanks I purchased would go out of date (2 years) before I used them and at $2.00 a tank after Office Max gives $3.00 for recycling I am enjoying making the copies.The color tanks seem to go at the same rate as my last printer when I use color, but if you use a lot of black ink the printer is wonderful. The printer comes with full color XL tanks which cost twice as much but you get three times the ink. If you purchase the ink from Lexmark you get 1 free color tank for each 5 color tanks you purchase, and 1 free tank for each 5 you recycle.With my MP530 even though I seldom used the color tanks them still drained enough for me to spend hundreds of dollars on color ink over the 3 1/2 years it lasted. About 10 of the Canon tanks I purchased over the years did not work because the chip was bad including one that came with the printer. I will keep this updated on how the Lexmark does in these areas.Scuba said he has had low tank warnings for a month with no reduction of quality in printing. With my MP530 in the beginning I changed tanks way to early so this helps, his whole review and updates are impressive.Thanks to amazon the printer arrived in perfect condition.After a paper jam the black ink only choice was gone, I turned it off and on again and it came back.I chose to concentrate in specific areas, Scuba Steve's review is excellent, it is hard to add after that one.06 Feb 2012 final update

Pros. Nice looking unit and it is wireless, I really wanted to like this printer.Now the rest of the story. This printer comes with what has to be one the best ink wasting systems ever devised, it goes through this long ink wasting process every time you turn it on, but wait there's more, it will turn on all by itself and waste ink for no apparent reason, and if your power flickers during a storm or for any other reason the Lexmark will go through this process with every flicker. This is a great system to ensure that you waste as much over priced ink as possible. Also Lexmark has included the print head auto error feature, which ensures that you will receive numerous print head errors, resulting in even more wasted ink and paper to boot. If that isn't enough Lexmark also has this maddening built in delay that keeps you waiting forever for the printer to finish wasting ink, and then wait some more for it to connect to your network. Once connected you only have to wait a few more minutes for it to actually begin to print. And with the auto print head error you may or may not even get a printed page worth using. What a great set of features for those who wish to wait all day for a chance of getting a printout that is usable and use up $75 dollars worth of ink doing so. With all these features Lexmark takes the guess work out of when you need to put in new ink, if you plan on printing, plan on putting in new ink. Also the with the print head errors you can go through paper twice as fast as any other printer maker ever dreamed about. But wait we are not finished yet, with the latest firmware your Lexmark will balk at using ink other the super over priced Lexmark ink, this will help to keep your bank account low and Lexmark's profits high. Buying a Lexmark is almost as good as flushing money down the toilet, give them a little more time and I am sure they will find a way to get this printer to steal from your wallet or purse while you are not looking. So if you are tired of printers that work and have way more time and money than you know what to do with, Lexmark is the answer.PS. If you plan on printing photos from this printer Lexmark has also included a remarkable system that makes sure your photos have varying size borders on all sides, imagine the fun you can have when all your photos have different borders.

When I first bought this printer I was very pleased with it. It's set up was incredibly easy, including the Wifi, and the quality was awesome. It would have received 5 stars from me.It has since (less than a year an half) become almost useless. The first issue was the wifi suddenly, randomly not connecting with the printer, even though the set up and location has not changed one bit. Next my wife's computer was suddenly not able to print at all using the wifi, and it has never worked since. We contacted customer support and did everything they recommended, including new driver downloads etc, and even though the system says its working...it will not print. "Cannot find printer" etc.Next it started to jam, and did it many times. Each time we carefully removed the paper exactly as they recommend, but it clearly had an effect on both the roller that feeds the paper and the printing itself. Now it jams around 50% of the time. Lastly the hinge that supports the upper lift up portion broke. I can't actually see what has broken, but it no longer has any tension to it. This is a problem because when you scan, light is being allowed in from the sides at the back, and the quality is drastically reduced.I don't doubt that some people have had good luck with this printer, as I said, I did initially and I loved it. However, there seems to be far more people who have had trouble with it than not, so you may want to keep looking. I wouldn't recommend this to my worst enemy. Then again, maybe I would... ;o)

I bought this printer after a decent amount of research done by myself, consumer reports, and different printer spokesmen that come to retailers to talk up their products from their specific companies. Also conducted many investigative research with long-time employees from different retailers who know their printer stuff. The general consensus was that with the Lexmark Pinnacle Pro 901, you pay a decent amount up front, but the money saved over time with the market leading low cost black ink cartridges is greater. Wasn't looking for a great color printer, as we almost always print black ink only documents. Also obviously wanted the wireless technology, among other new common technologies that come with all-in-one printers. Great. Sold.After a week of moderate black ink printing, a page comes out LITERALLY DRENCHED with blue ink (cyan cartridge). Being objective, I went through all the common solutions that may attribute to the problem. No solutions were listed on the Lexmark website for this issue, which is amazing considering the amount of attention this particular problem as garnered with this particular printer. I checked to make sure the print-head was securely locked into place, and made sure the ink cartridges were locked into place. Made sure the firmware was up to date. Also followed the on-screen HELP feature to 'clean' and 'wipe' the print-head. Tried again, same issue. So much ink had bleed out that the inside of the printer had a film of cyan ink covering it. A paper towel ROLL later, the mess was cleaned up, and I inserted a NEW cyan cartridge. Same thing happened again. I cleaned up the mess once more and unplugged the unit and opened it up (to hopefully let the ink dry up from parts unable to get to with towel to clean) for a week. The next week i start it up and print a black document, and get blue streaks and block-like blotches and blue track marks everywhere.During my initial research of this printer, I had read a few reviewers who came across this problem. At the time there were not that many reviews relating to this problem, so I chucked it up to isolated incidents. A mere 2 months later as the date of this review, new research shows that this has now become an overwhelming issue with many Lexmark Pinnacle 901 users. So much so that the replaceable print head for this product is unavailable and on back-order due to high demand for replacements.Took the printer to Best Buy (initial retailer of purchase) without the box and described the problem. They gladly took it back and gave us the $200 in-store credit to choose a new printer. Luckily a comparable HP model was on sale for $149.99 and even CAME WITH INK. Sure the HP ink costs more, but I need not go through the pain of not having a printer and waiting on a replacement print-head to be made available and to possibly keep going through this problem. The Lexmark Pinnacle 901 is NOW discontinued by the way, most likely due to this fast growing popular print-head problem.The new HP all-in-one offers all the same new technology, but also offers remote printing from cell phone, iPad, iPhone, or even office via the printer's personal e-mail address. Very cool. HP set up was much easier with the wireless networking and remote networking. HP prints over wireless network much quicker than the Lexmark did. HP starts wireless printing almost instantly, where the Lexmark Pinnacle 901 took a good 20-30 seconds before it activated from wireless print.I Think the Lexmark Pinnacle would have been a GREAT all-in-one wireless printer had it not been for the print head issues that has now overwhelmed the product and has now gotten itself discontinued. Too bad. Now HP reigns supreme in our home.

Lexmark and I have a love hate relationship. I hate their printers and they love to sell them to me. Long story short, back in the 90s when I had a Lexmark printer, it was the only printer that I had or have ever had that the ink on the printer dried up when I didn't use it for a couple of weeks. I pretty much swore off the company since then, because as you know, ink is too expensive to be drying due to lack of use.I have two printers already, a Canon IP4000, inkjet and Epson Workforce 610 which is an all in one. I love the Canon printer, despite it offers one feature the Epson does not, automatic duplex printer. Guess what the Pro901 also offers, an all in one with duplex printing and a very cheap way to get black ink. I was sold.Setting up The Pro901 was a bit of a hassle. No matter what I did, I could not force the printer to find my wireless network without being broadcast. I won't go into the specifics of my network setup, but broadcasting the network, getting the printer on it, and then disabling the broadcast again worked well enough.The second issue I had was the duplex printing. I know this is crazy since it is one of the most important features for me. I've had the worst time getting the duplex printing to work properly. It drives me absolutely crazy. At first I thought I had been incorrect, that the duplex printing wasn't automatic because I could get it to work. Then I looked up information online and it sure does automatic duplex printing. So what was the problem, well I can only get the printer to duplex printer if I actually walk over to the printer and tell it too. No matter what I tell Office 2010, like telling Office to duplex printer, the Lexmark won't do it. This is very aggravating, and I updated the firmware for the Pro901 to make sure that wasn't the issue, it wasn't. I am not one to give up easily though so I started using other programs, Adobe Reader worked fine for example, as did a few other programs. Eventually I went back to 2010 and discover the real problem, is no matter what you tell office, to not use the printer's default setting but print on both sides, as soon as you click okay, the setting return to the default which is use the printer's setting. I have yet to figure out a solution to this issue, and I do not know whose fault it is, MS Office or Lexmark.A couple other issues I ran into is for about a day, the printer just didn't seem to receive any print jobs. Lexmark's software would tell me that the job was sent, it would even say printing but there would be no progress and it would stay that way for about an hour at which point I canceled the job. I have the printer near me so I can also hear that the printer was not printing. I would then send the print job to the 610, which is also wirelessly networked, and it would print just fine so this made me think that the issue was on the Lexmark printer's side. The Canon is wired so I don't typically troubleshoot that, ever. The last issue I have is the photo quality... it's bad. My Canon, several years old, prints photos better without noticeable large lines that the Pro901 leaves behind and the Epson printer's photos very well too.Manually switching the printers setting, at the printer not in the program, makes duplex printing still possible. When the printer works properly, it is very fast compared to the others and cheaper to run. I duplex print documents so the photo problem doesn't show up thee at all. I am hoping that these other issues, the duplex one, will be ironed out and the one day the printer wigged out just seemed to be temporary. Otherwise, the printer isn't bad, and if it pumps out my black and white documents quickly on black cartridges that only cost 5 dollars to buy, I am going to be happy despite the shortcomings which each have workarounds (resetting for the lack of receiving jobs, manually changing settings, etc.).Update 12/28/10 I just wanted to do a mini-update on the device. I am still having trouble with Office 2010 printing and occasionally hiccups with the device, but I have been in contact with Joseph at Lexmark, or I should say, he contacted me. The customer service has been excellent so far, well beyond anything I've experienced with tech related companies. The problem is still ongoing, but I've not been dismissed or ignored. I wish I could get something similar going with Microsoft to see if it might be on their end but... well at least Lexmark is trying, trying very hard and is now able to reproduce the one problem that is consistent.

I purchased this printer in Feb 2011. I have encountered many issues with this machine, the first being printhead errors. After calling Lexmark and walking through the steps to resolve, they replaced my printhead. I got the new printhead and the machine worked fine for about 6 weeks. It began to fail shortly thereafter. The WiFi connection was spotty and the printer just simply couldn't communicate with my computer. After another conversation with Lexmark, they shipped me a new printer and I shipped the old one back. The new printer worked for about a 3 months and it too began to fail suddenly. Again, communication with my computer was poor and I was constantly having to restart both my computer and my printer in order to get it to work. Once again, Lexmark walked me through troubleshooting and sent me a new printer and I sent the old one back. The third new printer worked for a few months and then started getting printhead error messages. Once again, troublehshooting and a new printer. This time I demanded a new printer and not a refurbished one, as I was getting extremely frustrated with the hours I had devoted to this. I run a small business which does not require heavy printing at all; this printer should have handled 10 pages daily with no issues. I estimated that I spent in all probably about 48 hours on the phone with lexmark, arguing and shipping old printers back and setting up new. This machine has given me nothing but problems. Finally, when the 4th printer failed after about 2 months, I called up the CEO of Lexmark's office and demanded a refund. Today, about 3 months later, they have finally begun the process for getting me my refund. Again, I must ship back the defective machine. Every time I called customer support, I was connected in India and the people have difficulty understanding. But they all clearly conveyed one thought to me each time; this unit has a lot of glitches and problems and that I wasn't alone in my frustration. The $249 aside, this machine isn't worth the time and the grief it will cause you. When it was working, it worked well and suited my needs perfectly. But that was about 25% of the time and I couldn't afford to have my equipment be so unreliable.

This printer is by far the most expensive I've ever bought, and it has also been the biggest headache. It worked well for a couple months, but after that, it has only gone down hill. The first problem I experienced (which remains an issue)is that the printer is constantly 'freezing' up. Seems like anytime I try to print anything, I have to first unplug & reboot the printer - which is quite irritating to put it mildly. About a year goes by and I get a print head error & the printer won't print. (By the way, although the printer is about a year old, I hardly ever use it, so the meter reading is still quite low at this point.) I went to the Lexmark help website & followed all suggestions: make sure I had all updates; removed the printhead & cleaned it per the instructions (about a dozen times). None of the lexmark solutions resolved my issue, so I called Lexmark support & after going through (again) all of their 'solutions' over the telephone with the tech, they finally sent me a new printhead (apparently the original has a manufacturer defect - but they of course don't want anyone to know this). Installed the new printhead & ink cartriges & the printer seemed to work well for another couple months. Now, I'm getting a 'duplex error'. From what I understand, this is an error with the paper jam door at the back of the printer. At this point, what I would really love to do, is to haul this hunk of junk outside & smash it to pieces with a baseball bat. This printer needs to be recalled. Endless errors and performance issues - never works when you need it.The most unreliable printer I've ever owned.

I have come to despise Lexmark printers.I purchased this printer about a year ago because ink was cheaper than other brands, as was the printer.When it works properly, it's only just okay.Typically... It doesn't work properly.I set it up to work wirelessly, and maybe that's where the issue is.I try to print and it fails, telling me to unplug and plug back in the printer, or restart my computer, or make sure the USB cable is connected properly (hello!! it's connected via wifi)I try all the steps and it doesn't fix it.Recently I've been trying to scan pictures, and when I click the scan button, it gives me the failed message, so I click okay and try clicking scan again and half the time it works on the second click.I've been trying to look up some help for this issue, but can't find anything.It likes to force me to dig out the USB cable, move it closer to my computer and plug it in. Then it works okay for that use.Beyond connectivity issues, it's an inkjet, so expect to buy lots and lots of ink.Here are the selling points:Fax... (who still uses this ancient cowboy technology?)Scanner... (when it decides it wants to work)Printing... (only try immediately after installing toner, otherwise you'll be out of toner)Copying... (this feature actually works most of the time, probably because it doesn't involve being connected to another machine)Built into one box.Well, I'm tired of review this... Just wanted to vent while it wasn't working.Try againIt's been 22 days since I originally posted this review.Now the printer isn't even connecting to the computer via USB. I plugged it in after posting this review and it worked for a few days, but now it just refuses to connect.I'm sick and tired of it.Firmware and software are both up-to-date.Updating review from 2 stars down to 1.When the printer works, it gets two stars, but since it never works, it only gets 1 star.

To be honest the Lexmark brand has for me in the past represented a low point in technological excellence, my impression was that Lexmark printers were made to break. I was a die-hard HP loyal customer. However, things change. When it came time to replace my old HP printer I found that HP's paradigm had changed. Instead of making expensive durable printers with relatively reasonably priced ink, it appears that they have adopted the 'inexpensive printers-expensive ink' strategy. Sure, I understand the corporate significance, like the cell phone industry adopting the 'sell the cell phone cheap, make money on the service' paradigm.I began to research on the internet and asking at stores: "What is a good reliable printer with low ink cost?" My specific needs were:1) low black ink cost (I only print a little color)2) separate color ink cartridges (have become weary of all-in-one color ink cartridges that only run out of one color and have to be replaced)3) wireless printer4) good small-office level print quality (does not have to be top photo quality or high print speed, but must be reasonably good)5) competitively priced.My research pointed me initially to the Lexmark Pro901 printer because of the low black ink cost, but I also noticed that some of the independent reviews mentioned that the Lexmark quality and reliability had improved. To verify, I asked the repair department at several tech stores, including OfficeDepot where I eventually bought the printer. All said that Lexmark maintenance and repairs were not significantly higher than with any other good brands, including HP. Then I noticed the *5-year warranty* and that sort of sealed the deal for me. I had assumed maybe 1 or 2 years like the competitive brands. True, I would need to ship the printer to Lexmark if there was a problem, but I keep my old printer in storage and could get by with it for a couple weeks waiting for the Lexmark to be repaired if needed. If Lexmark added the 5-year warranty to prove that they were serious about having improved their quality, it worked. I bought the printer.That could be the end of the story, but I must mention that the printer has performed exactly as expected, it has met all my requirements perfectly. I also discovered several additional features which, like icing on a cake, have made this a particularly sweet deal:1) The printer can be configured with its own IP address, I now have it assigned with an IP address and on the internet, I can print to it from anywhere in the world! It would work with NAT for people using DHCP too. Ask your tech people, they will know what I mean.2) It has 2-sided printing! Further lowers printing costs for me...nice!3) It has downloadable 'Smart Solutions'! Every review I read said "It has downloadable add-ons, but whatever it is haven't tried it." Well, I did try it and they are great! I don't use them every day, and some are not useful for my needs. BUT...the ones that are useful for my needs are excellent: Clock, Fit-to-page copy, Graph & lined paper, Scan to PDF, Darker copy, and others. They just save time and make some repetitive tasks easier, and the Lexmark open concept of 'submit new ideas and we will add them' is for me symbolic of Lexmark's willingness to listen and respond to customer input. I am glad to have the opportunity to tell you what I think of this fine printer. It has proved to be an excellent value!Notes:- I have seen several reviews here saying that when used as a network printer, it eventually goes offline and needs to be rebooted to work again. I had this issue, however a quick look at the easy Lexmark support website and the solution was simple: Add the printer to your firewall allowing all traffic to and from it and the issue disappears.- When you go to buy black ink, the correct low-cost Lexmark ink cartridge to buy is #105. The Pro901 wasn't listed on the #105 box I purchased (US$21 for four cartridges = 2040 pages), but this is the correct one to purchase.

I had really high hopes for this printer and was really excited about it, but after 2 1/2 months I regret the purchase. After receiving the printer from Amazon, I was on the phone with Lexmark the 2nd day. The setup was very easy to follow and there were no problems setting up the wireless connection, but the printer made a horribly loud clicking noise upon startup and it did not scan or copy. Customer service was very friendly and, of course, he said the noise didn't sound normal, so they sent me another printer. The 2nd printer was a Pro905 which was enormous, and I don't have the room for it; I didn't even open the box. Of course, customer service tried to talk me into keeping it instead, but I wanted my 205, and I was told I would be contacted by another rep in the next 24 hours. After 4 weeks, numerous calls to customer service, several promised callbacks (that never happened), and ANOTHER 905 shipped to me, I finally received another 205. Everything was prepaid, including the return shipping of the 2 Pro905 printers, but it was very inconvenient because this was my first wireless printer and I was really anxious to use it.The two features that really made me decide on this printer were the wireless capability and automatic 2-sided printing.The only time I've had a problem with the wireless feature is when the printer was in eco-mode and I manually touched a button on the machine to try to wake it. Most of the time the printer comes on, no problem, but a few times it did not respond, and then when I tried to print wirelessly it still wouldn't respond until I unplugged it and plugged it back in. Other than those few unresponsive times, it's been pretty good about waking up and printing.The auto 2-sided printing is probably the best, and so far, most reliable feature. I keep it always turned on, so even on odd-numbered print jobs, the printer will pull the last page back in and then return it on the blank side, and it's had no problems or jams or anything.The print quality on printouts and copies is very clear and precise, even on the cheapest of paper and using the quick print setting to conserve ink (though futilely). I'm very impressed with the quality of the printing, and I haven't found the print time to be any longer than my other printers.Unfortunately, the automatic document feeder has serious issues. After being spoiled by a very reliable HP OfficeJet, the Pro205's ADF is really irritating. After having trouble getting it to recognize a loaded sheet, I experimented with it and found that it will not recognize the loaded paper unless I hold the single sheet at an angle or there are at least 5 sheets (and then it only takes the top 1 or 2 sheets). I rarely scan/copy more than 1 or 2 sheets, so this is really inconvenient. Underneath the ADF cover there is a roller that when pushed down will cause paper recognition, but it pops up easily and then the machine says "document not loaded" or something. Of course, instead of messing with all that, it's just easier to place the paper on the glass and scan/copy, but since the machine is equipped with an ADF I expect it to work properly.As far as scanning to the computer, I had no problems when I manually placed the sheets on the glass and it scanned in a reasonable amount of time. I scanned a bunch of pictures into my computer this way and it worked flawlessly and the pictures looked great.However (there's always a "however"), with regular sheets of paper, using the ADF is an absolute nightmare when it comes to scanning. It is extremely slow which I guess shouldn't really matter since the scan rarely works. Several times I tried to scan a 10 page document. It took nearly 3-4 minutes EACH to scan the first 2 pages. After one of my attempts, it thought it was finished scanning after the 2 pages and sent each page to separate files. The other 2 times I tried to scan, after 3-4 minutes on the first page and while scanning the 2nd, the printer rebooted itself, therefore voiding the whole process on my computer. After that I had to reboot my computer each time, otherwise I couldn't make any more attempts to scan from the printer or the computer software...it just continually says "scan was not successful" no matter what else I do. I never did get the document to scan properly. Luckily, this is a feature I rarely use, but it's still infuriating that it does not work.The fax machine works well when faxing computer files wirelessly. Of course, with the ADF problem, it's a pain to fax sheets that way. The Pro205 also lacks the ability to reprint the last fax, which did cause a problem when I was low on ink. It was hard to read the printout and I couldn't reprint it after I replaced the cartridge.The ink usage is extremely inefficient. After less than a month I replaced the black ink (nearly $30), and after 1 1/2 weeks my new cartridge is showing 50%. My printer test page shows a total of 221 pages printed, and less than 50 of those wer

I bought this printer last October, so I've been using it for about seven or eight months now. It's big and kinda clunky, particularly if you're in a miniscule home office like I am, but I really couldn't be happier with it. My favorite points:--Installation. Pretty easy. The wireless is nearly flawless--I love that I can print from everywhere in my apartment. The wireless connection went out maybe once in the past eight months, but it was because I changed the network password. (Don't do that; you'll have to reinstall the printer.) Otherwise, though, the wireless is awesome.--Printing. The quality is generally excellent, though I'm not printing much color and certainly not printing photos. However, I've been delighted with the text printing. I love that I can print two-sided--it works perfectly, every job. I have one little quibble with the paper holder: it can get stuck when you're replacing it after refilling the paper. I think I've figured out a trick for it, but it's still a bit of a pain.--The touchscreen controls. Love them. They're so clear and easy to use. Faxing is a snap.--Scanning. I love that I can drop a pile of paper in the document feeder and automatically scan every page, and the scan will open up automatically on my computer in whatever program I desire (the touchscreen allows you to choose the program you want to send the scan to). I also just used the OCR feature for the first time yesterday--it worked perfectly! I was able to save at least a few hours of typing with a program included with the printer that converts the scan to text. It's not perfect--no text recognition program is--but it sure does save a heck of a lot of time.--The ink: saving the best for last. It is AMAZINGLY CHEAP. I'm so happy about this it's why I came on here to write a review. I'm a writer and editor and bought this printer almost exclusively because of the ink, after considering the quality, because I print a lot as part of my job (200-page manuscripts, etc.). I'm on my fourth $5 black ink cartridge, possibly, after 8 months--which, in comparison to something like $25 a cartridge that lasted maybe a month at these printing rates with my last HP printer, is amazing. I've set the printer on both my computers to print only black and white; this is a nice trick to save on the color ink, which is still fairly expensive, and if you run out, the black and white printing won't work either, as I understand it. After eight months, I just ordered my first replacement color ink, and I've still got about 25% capacity in the first ones, but again, I'm doing almost no color printing.Also, Lexmark's customer service for ink replacement is super smart and useful. They send you recycling envelopes for your used cartridges; send five used black cartridges back to them, and they'll send you a free new one. How great is that? I also just signed up for an autoreplacement service--apparently all you have to do is drop a postcard in the mail and they'll automatically send you what you've run out of (with free shipping and 10% off every purchase). This company really couldn't make the ink thing any easier.--One more thing: the five-year warranty is standard. That's right--five years. Enough said.I may never buy another brand ... but I think I'll be pretty happy with this one for at least the next four and a half years. It's a great deal for the price, and with every big print job, I'm glad I sprung for a nicer machine when setting up my home office. It's definitely worth it.

This thing can't consistently print a decent page. This may be due to my sporadic printer usage, at times it may be a few weeks between uses. However, I think that a printer should, well, PRINT! They advertised that it has the cheapest black ink, but every time you have printing issues you end up needing to clean the print heads or run test pages, which burns up all the ink, including the freakishly expensive colors. By my estimate, maybe 1/3 of my ink gets used on actually printing useable pages, the other 2/3 gets burned up on test pages and cleaning the print heads. The best part of coming with a 5 Year Warranty is not needing to use it! I've trouble shot this stupid thing numerous times myself and had to call in, at which point they have me go over the exact stuff I've already done, THEN when they decide it really isn't working right (usually about an hour later) they decide to send me some part that I get to spend more time replacing. The only upside to this is that they send all new replacement ink at no cost. Perhaps there's an underlying ink issue. If you use your printer on a regular, daily basis, that seemed to help quite a bit. But it was rare for me to use my printer more than once a week. My recommendation, look elsewhere!

I have owned this printer for 2 years now. It is the WORST printer I have ever owned for the following reasons:1. When you run out of ink (any color), the printer is disabled. You can no longer print ANYTHING--not even one page until you replace the empty ink cartridge. So if you're in the middle of something, you need to run out to the store to buy another cartridge if you don't have one on hand.2. I buy authentic Lexmark cartridges and this is the fourth batch of cartridge I get an error messages that it cannot authenticate the cartridge. The only way to make it work is if you pop the cartridge out, and put it back in--every time you print. Lexmark has no idea how to fix this. They have already sent me a new printer head twice! It continues to happen.3. The hinge on printer top is broken (and appears to be an issue with this machine in general). The document feeder will not work with the broken hinge. There is a good youtube video to resolve the issue so you can use the document feeder, but not actually fix the hinge.4. Good luck with their off-shore technical support! They are clueless.5. It eats ink like crazy. The only thing I do like is the $5.00 black ink cartridge. That's what sucked me into buying this in the first place. Believe me, it's not worth it after all of the problems I've encountered though.

Summary: Two great features make this printer worth considering: a penny per page (black ink cost) and ease of use powered by a touchscreen and one button "smartsolutions." Unfortunately, the implementation of these features involves a lot of setup complication, both for smartsolutions and the delicate printhead/cartridge system. Most people will be better off waiting a year or two until the smartsolution ecosystem further evolves and kinks are worked out of the printhead/cartridge mechanism in some future model.But if you need a printer before then with competitive printing/copying/scanning quality and speed, and you find these extra features attractive, you'll likely be pleased with the Pro805 - once you get past the 2-6 hours setup hassle. Though I'm annoyed at the 5 hours I spent on setup, we like the end result and will stick with the Pro805 for many years.Details (long):Usage: This unit is used at home with Wifi, my wife's iMac (10.4), and my Windows XP desktop and netbook. I purchased this all-in-one primarily for my wife, a part-time writer. This replaced a piece-of-junk printer that she used for drafts (which required that she email me final copies or anything long to print at my office on a laser printer).The penny per page black ink cost is the main selling point - as a writer, my wife prints out frequent black and white drafts. She doesn't want the bulk of a laser printer and she does have an occasional need for color, copying, and scanning. Ease of use also matters, so competent paper handling and the potential of smartsolutions is attractive. It was a birthday gift - so as part of the gift I set it up, including setting up one button smartsolutions appropriate for my wife. But I thought this printer would also be nice for me, as I use Evernote and liked the idea of being able to easily scan in documents and have them show up in my Evernote or Gmail accounts. Printing at home over WiFi is also an added convenience.Printing Quality - (Note: Most of our usage/testing is Black & White) - The printing quality on draft mode is reasonable. On highest quality mode it is very crisp - you have to look very closely to distinguish from a laser printer. We noticed some stray dots and a little streaking at first but when we selected "clean printhead" from the menu, these issued were resolved. Overall we are very pleased, though we hope we don't have to clean the printhead too often, as ink gets depleted with each cleaning.Printing Speed - The claimed 33 page per minute printing speed is accurate using draft mode, after the first page is printed. When trying to print after many minutes of inactivity, there is a long period where the printer wakes up and gets ready to print the first page. Given these constraints, a faster way to use the printer is to print a many documents in a row. It prints less than 10 pages per minute in high quality mode, but my wife finds that acceptable.Ease of Use - WiFi printing works flawlessly - any computer (with the Pro805 driver installed) that is connected to the router (either WiFi or Ethernet) can print. The drivers for both the Mac and Windows are easy to use and offer a vast array of options, including the ability to set up "profiles" (i.e. one profile for quick draft black/white, another for final drafts, another for photos, etc.). The Windows drivers appear to offer a wider array of printing options. The other functions of this all-in-one are also easy to use, whether you use customized one-button smartsolutions, navigate the touch screen, or use the included software on your computer. No paper jams so far and the automatic document feed worked fine in a couple of test cases.Copying - Have not tested extensively, but Black/White is excellent, color seems pretty good.Scanning/OCR - The quality of Black/White scanning is excellent. A 15 page scan using the automatic document feeder took just over 2 minutes. The included Abbyy FineReader 6.0 OCR (Optical Character Recognition) software for Windows systems has been 100% accurate so far in converting typed or printed text into text, RTF, or searchable PDF files. To use OCR, you must have your computer turned on and connected to the same WiFi network. Macintosh OCR software is not included, requiring an extra purchase for Mac-only networks that want OCR. Color scanning works, but I don't feel qualified to comment on quality. Scans can be initiated from a computer, from the printer "scan" button, or from a smartsolution. As of March, 2010, the types of scans you can do from a smartsolution are somewhat limited, so you currently need to use the "scan" button or a computer to have access to all possible scanning options.Email - Documents can be scanned and then emailed, with or without smartsolutions. This is a great feature. I found out the hard way that the printer hangs when attempting to send an attachment that exceeds the limit of the ISP. Comcast is the ISP set up with our Pro805, so the attach

The features included fast printing, full color, automatic double sided printing (w/o fax option). It will work as a network printer, too. It was clearly designed to work with Windows, but it is also sold as Mac OS compatible, and the User Manual walks you though set-up steps with Windows or Mac OS at the same time. It is thorough. Thank goodness it's in HTML format, too.I'm a long time HP printer user (30+ years) and I wary of other brands. But, I haven't had a good experience with HP over the years - they just don't keep their printers drivers up to date (at least, not for Mac or Unix systems).Mac users won't have any problems with this printer, and the Mac installer is included. The printer driver did not include a double sided printing option. You have to be working from one of the Microsoft Office applications, to notice a third line of options called "Copies & Pages" > "Printer Features". Opening up that list provides all the printer functions like printing form the options sheet feeder (envelope) and you can turn on double sided printing (from the"Layout: menu), if you look carefully enough. You can also choose binding on the long or short side, too.My first mistake was that I assumed the envelope in the single sheet option feeder would give it priority to the main paper bin (as it does on HP printers).While I am impressed that this printer worked right out of the box (no set-up required). I followed the instructions to the letter, installing the "software" before plugging in the printer. But, it might as well be using the Generic Postscript driver - nothing special about the driver.While unpacking, it took me about 15 minutes to follow all the colored tape to pull about a dozen plastic shipping pins. Not real hard, but I was still surprised at how many of those pins where installed. It is easy to snap off the plastic pins, so use care when removing them.I was not impressed with "pinch and lift" access to the toner drawer - it sticks. But, I do like the small square toner cartridges, which fit snugly in their respective slots. Each toner box is keyed, so you can mix up the colors.The print quality is excellent. Finally, I'm printing off web pages that look just like they do on my monitor. No calibration needed. That's impressive. Color copies and photos look great, as well. If you were used to printing color photos off in B&W on a monotone laser printer, you'll find the color version more interesting.The manual also neglects to point out the importance of using high quality, polished paper for laser printers (probably because HP sells so much of it). Good paper is really important for sharpness and brightness. When you print to a bond or cotton stock paper, it will look fuzzy, because of the paper texture. The printer has an option for gloss, but I haven't tested that with a photo.It copies great, speed is good once it warms up, but warm-up can take 20-30 seconds. Once it's running, it does good. I printed out a 40 page PowerPoint file that had heavy black frames. It often took 30-50 seconds to render a page, but others came out steady. On a Mac, the PDF rendering is done in software, not through a chip in the printer. So, some of the delay was no doubt, on the computer end. However, my Mac Pro has a lot of CPU power and RAM to match.Scanner? - I haven't found any Lexmark installed Scanner applications, but I was able to choose the scanner from the "Import" function in Adobe PhotoShop and Preview, but not from iPhoto. It works, but it's a bit awkward. HP's software takes you directly into a suite of applications that help you edit the picture and print to photo paper of any size, and the have all kinds of printing options like masks.I don't like the rather small, vertical output tray in the back and because of that feature, I did not order the extra paper bin. You can't expect to stack up much output, before you will need to clear the tray. 40-50 pages, max.The sheet feeder worked perfectly. If you fax or copy multiple documents, this is a powerful feature.The control panel layout is well done. The set-up menus are a little awkward to use, but fortunately, you won't have to use the tiny character panel very often (2 rows of 16 characters). It reminds me of setting the clock on my VCR.The confusion didn't begin until I wanted to order a new set of cartridges.First, they are hard to find in stores. I checked in every store that sold office supplies and Lexmark printers. But, even ordering them on-line was difficult.Here on Amazon, they don't have the cartridge listed in their printer cross-reference tool. (great tool, otherwise, but apparently, it's incomplete).On Lexmark's web site, it doesn't take long to find cartridges, but then you start to think you are getting cross-eyed. They seem to have cartridges with different amounts of toner (ink) in them!? Oh, no. Is this like the way HP was selling Photosmart inks cartridges that weren't full? I hope not. When I se

Note: Added 2013 - 03 - 15 Now I find that I need a new print head. The print head for this $79.99 printer is $75.95!I bought two of these to replace two aging HP's I have. This was because I felt the cost of the HP ink was getting out hand and according the manufacturer's specs, this model was supposed to do well on ink and had the XL cartridges available (triple the pages!). And it was supposed to be fast! And superior print quality to the old HPs.Sadly, none of this has proved out with either printer.Speed - After you hit PRINT the printer goes through a "collecting its thoughts" phase. When it finally does begin to print, it's pretty quick. But from the time I press the print button and the time it actually starts the job and then finishes is much slower than my old HP. So the actual "real time" is terrible.Quality - This printer's separate print head was supposed to make for a higher quality print, and keep the cost of ink down since each cartridge doesn't come with it's own print head. The reality is that the heads have to be cleaned frequently and it still leaves horizontal lines even after the most thorough deep cleaning routine. Which brings us to:Ink consumption - This thing sucks down ink like a sailor on leave swills cheap drinks! The cartridges aren't very big to start with but when you throw in how often you have to do a deep clean and how much ink that uses, the ink costs quickly mount!If you want great quality - get an EpsonIf you want long lasting reliability get an HPIf you don't care about print quality or ink consumption, grab one of these while you still can!

I have been an HP printer(s) owner for as long as I can remember...Never Again! Never! Never! Never! (I wouldn't wish an HP Printer on my worst enemy!). I guess my big, ignorant mistake was thinking just because I own an HP laptop an HP printer would be a perfect fit, much like putting a Ford part on a Ford. IT DOES NOT WORK THAT WAY WITH COMPUTERS. HP software conflicts with each other, in addition the HP printers come with so many additional useless programs that you can't keep from being installed on your computer when setting up the AIO. On top of that, if one tries to remove those extraneous programs the uninstall process will most likely remove a critical file that is needed for the HP Laptop. I almost always had communication and/or shut down problems with my HP computer when using HP printers, specifically the All In Ones.I had heard good things about Lexmark and after reading hours and hours of reviews on several Lexmark printers including this one, I thought I would take the leap of faith and buy it. I almost purchased it at Office Depot and paid (way too much) $170 plus tax. I restrained myself and went online, found it, you know where for $99.99 with free shipping.The Print quality is outstanding, I have always had ink jet printers and it's print quality is as good as any of them. It's not a laser printer but if you are concerned about the difference in print quality between the two types, you need some real problems in your life. The set up is quick and brainless, the Wireless feature is far better than any wireless HP AIO I have ever used or owned (Please see updated reviews below). I have had some communication issues but they seemed to be related to the timing of trying to print at the same time my security software was updating. The Scan feature, again outstanding. Scan to a flash drive, file, PDF or email whatever, it all works excellent. It has Abbyy Optical Character Recognition software for scanning, which is most useful, all automatically activated when working from the computer. It's hard to screw up Faxing these days and this Lexmark does it just like most all other AIO's, perfectly. I have used the Flatbed Copier to copy single sheets but again that is a process that was perfected centuries ago. I have not used the Auto Document Feeder: I have not read a single complaint regarding that feature so I am confident that once I need to use that feature it will perform seamlessly. The print speed is very good but I am usually only printing a couple of pages at a time. It prints rite quickly; again if seconds mean the difference between a good (fast) printer and a slow one, somebody needs 'real' problems. I have had some failures at the two sided printing but I know I am doing something wrong, as again all of the reviews were very favorable. All functions can be controlled at the computer OR at the printer. The unit comes with FULL Extended Life ink cartridges, 1 black and 3 color; not your basic introductory cartridges like with HP, and they are cheaper than HP ink. I always check the price of replacement ink before purchasing a printing device: To often the "sweet smell" of a low priced printer/AIO is soured by the "foul aftertaste" of high priced replacement cartridges.I am using a Linksys wireless 802.11B (dinosaur) router, this AIO is supposedly not compatible with the new faster Routers (N?), although the newer routers are supposed to address the crux of compatibility. I have read many complaints about the so called, reverse compatibility of these newer routers and how they may not be so reverse compatible in all cases, so if you are using the latest technology in routers, I would confirm the compatibility and prepare yourself for possible issues, but if Lexmark's performance is directly consistent, you should have no problems, just contact Lexmark and confirm its compatibility first. If this one isn't compatible, the next Prospect Pro in series most likely is.Basically, I can't believe that an AIO of this quality and features can be sold for $100 and still be profitable. I would buy this all over again just to have a back up. It goes without saying that I would recommend this unit if you are looking for an AIO. I would faithfully compare it up to $200 and even a bit more. This AIO is truly a Good Buy. I can't review all the features of this AIO, there are many, but I can say I have zero complaints of the features I have used (See updated reviews below). I am really impressed that it only comes with the pertinent software needed to fully use the unit. And (although I have not had to use it(See updated reviews below)) it comes with full support and once you register your ownership with Lexmark, the warranty goes from one to five years. I also looked at Canon and Kodak. Canon was the only other company I found that produced an AIO that had comparable features for the price and had a high percentage of favorable reviews.(March 25, 2010)The communication issues experienced, as described

I thought Lexmark was a good name in computer products, but this printer is so bad that I doubt I will ever buy another Lexmark product, period. For starters, my computer constantly looses communication with the printer, and cannot re-establish the connection without rebooting. This happens every time the computer is on for any length of time. That means that pretty much every time I want to print, I know I will have to reboot. I gave it one star only because I can't give it zero.Secondly, the thing just randomly stops printing in color, for no reason whatsoever. I printed a page in color, realized I made a mistake, and reprinted the page. No color. I checked the status of the cartridges, and they are fine. So I ran the utilties to clean and realign the heads. Nothing. The black parts print fine, but the color is non-existant. Not just one color, mind you, but all three just simultaneously stopped working.I am completely disgusted with this printer, and will go and buy another HP in the next few days. Save your money and buy an HP, or anything, really, other than a Lexmark!

I purchased 2 Lexmark Prestige Pro805 for my office in 2010, it not only it has the cheapest black ink in the market(less than $5 per large cartridge, about 1 cent per page), it also has the best 5 years warranty. I used that printer heavily because we are a real estate company, and it save us a lot of money in printing. Over the years, when I needed help with the printer, the customer service are able to assist me over the phone. When one of the print head broke in 2011, Lexmark send me a new print head right away. This week January 17th, 2013 one of the printers latch was broken, and the auto feeder jam because of the broker latch. I call Lexmark customer service about it and Lexmark send me a new printer on a next day service free of charge without any hassle. I call for assistance the next day after I received the printer to get some assistance in adding software to the printer, they are able to help me set it up and also call me again in 2 days to follow, to make sure I was helped. Lexmark has 5 years warranty on their printers products and they truly back up their warranty, I was very impress with Lexmark. Lexmark is the best and they has just won a customer for life. I will only buy Lexmark printers from today forward.Lexmark Prestige Pro805 Small Office Wireless Multifunction Inkjet Printer with Web-enabled Touchscreen