Received promptly and in perfect condition. So far I have found it to be easy and it produces high quality results. Plan to used it much more during the coming months.
Астрон-5RJXX
24.12.2012
8/10
Оценка пользователя
Хорошо
Easy to install and the resulting photo scans were clean and clear. Just what we needed to record fading documents and photos for future generations.
Вояджер-0PRER
28.12.2012
10/10
Оценка пользователя
Великолепно
Very easy to set up....works well for photos. I haven't tried negatives yet. Easy to use. A lot of features I havem't tried yet
Капеллан-5EHLR
26.12.2012
10/10
Оценка пользователя
Великолепно
I love it.I've recommended it to others also for converting our old slides & film to viewable pictures.It's easy to use & set up.
Кварковец-9TKFW
02.12.2012
2/10
Оценка пользователя
Ужасно
The scanner software is horrible! Each time I want to scan I need to reboot the computer, it gives me an error (no response). So I have to reset the machine in order to make a scan. Buyer beware -stay away!!!
Зета-Орион-4EIZB
26.12.2012
6/10
Оценка пользователя
Плохо
I have not been able to use the product as the Photoshop software disc would not load up. I have my fingers crossed
Дроид-7INBK
15.12.2012
10/10
Оценка пользователя
Великолепно
This scanner is performing very good on my windows 7 machine. Quality is very good and it has all the options to customize it per your need.
Интеллектор-5EQOW
18.12.2012
10/10
Оценка пользователя
Великолепно
A very Excellent product.Easy to use and has great features.Others I have seen can't touch it.Very short and easy learning curve.
Астероид-0NSIU
16.12.2012
10/10
Оценка пользователя
Великолепно
We are very happy with the scanner. Probably have not used it as much as we will in the future. Pleased with the performance.
Кронос-5OQAF
09.09.2012
10/10
Оценка пользователя
Великолепно
Easy to set up; easy to use. In fully automatic mode device will detect and scan photos, positives (slides), negatives, documents. The file compression is better than most economy scanner we had previously without sacrificing quality. The template accessory used for scanning slides is a little cumbersome to use, but that could also be a user learning curve.Wish list: I wish that the device included a printer; then I could eliminate one additional appliance.
Пульсар-2WCKU
11.10.2012
10/10
Оценка пользователя
Великолепно
After reading the reviews on both Amazon.com and CNET.com, I purchased the Epson Perfection V600! The scanner certainly exceeded my expectations! It does take a bit of time to get a good outcome, but it scans old slides, negatives, and black & white so well that it is worth the wait! This is going to keep me busy for a long time.
Нейрон-6VYGA
29.01.2012
4/10
Оценка пользователя
Ужасно
I've bought Epson v600 to scan old films, slides and prints mainly. I have noticed litte or no improvement when using Digital ICE for prints and old films (although when using Digital ICE the process of scanning is very slow). Tears, folds, creases were left as is after scanning.Epson v600 software for Windows is much better, but still has lots of problems. It crashes for me all the time. It changes settings after scanning. If you want to scan multiple prints, the software won't find borders automatically, not will it align images vertically and horizontally. Color restoration is so so, but background correction has never worked for me. Bundled FineReader is way too old.Fixing a film in the adapter is very cumbersome. Removing slides from the adapter is not an easy task as well.Bundled Photoshop Elements is old, but still a plus.Epson v600 has alternative software for Linux, but it is very poor and can't use all the features that hardware supports.If you don't use Digital ICE and need high resolution and fast speed, v600 may work fine for you. But you should consider v330 instead. If you need Digital ICE for removing dust and scratches, read other reviews, 'coz it didn't work for me at all.
МехаРейнджер-3MOOQ
16.10.2012
8/10
Оценка пользователя
Хорошо
I bought the scanner on the recommendation of a friend who is digitizing all his family slides and pictures. After investigating many options, be settled for the HP 3050A. He was not deceived and sent me copies of his old slides. I was sold and bought my own. So far, every challenge met. Lourenco
Квазар-0DGSB
10.10.2012
10/10
Оценка пользователя
Великолепно
I have been very pleased with Epson Perfection V600. I have used it to convert slides. It does an excellent job but it is time consuming. It takes about two minutes to scan four slides, but I have been pleased with the results. In fact, I bought a second scanner so my father can convert his slides.
ХроноГость-9BNMP
19.08.2012
6/10
Оценка пользователя
Плохо
The quality of the scans is wonderful. The software for mac is a little lacking and inflexible. The fact that I can only scan 12 frames at a time drives me insane and is why I returned the scanner. I need to scan high volumes of film and thought I could get around the 12 frame limitation with my old 24 frame adapter but that isn't the case. It's a shame since it's such a nice scanner otherwise, but it just wasn't a good fit for the kind of scanning I need done.
МехаРейнджер-8ADYZ
18.10.2012
10/10
Оценка пользователя
Великолепно
The color fidelity and clarity of the images are outstanding.Operation is straightforward, and instructions direct and unambiguous.I should prefer a larger capacity per scan than only four (4) 35 mm slides, but this is not a serious drawback.
Зета-Орион-2YWGV
22.08.2012
10/10
Оценка пользователя
Великолепно
This scanner replaced a 8 year old model Epson I had purchased when I retired. Now I'm sorry it took the old one to have problems as this new V600 really does as outstanding job of scanning photographs. he setup was easy and the scanner functioned flawlessly with my Adobe software. I produced a 300 slide-show from old photos to celebrate our 50th anniversary and everything worked out great!
Дроид-3NPIU
14.02.2012
10/10
Оценка пользователя
Великолепно
I admit I wasn't too happy with this at first since there was no paper instructions for using it just the layout guide. I did a lot of hit and miss scans and not happy with quality. It took loading Silverfast to clear things up with the scanner. using the demo software helped me figure out what I was doing wrong. I was able to go back to the Epson software and explore. The thumbnail scan was what was making me confused because it never aligned the negatives properly. I had to go to normal view and then scan the negative. Doing that I was able to get 35mm and 120 film to capture correctly. Its taken time but now I am able to get quality images that the photolab couldn't do with my negatives. I am sure as my experience grows I'll get even better images. For quality and output I'd give this an A+. For intuitive use of advanced features a C. But this is based on my experience curve at this point. I would recommend this for the home film enthusiast wanting to scan their own film and photos with great quality.
Гелиос-5BIGH
13.07.2011
10/10
Оценка пользователя
Великолепно
SWEET! A very nice scanner for the price. Quality is superb. My aunt purchased the more expensive V700 series a few years ago and this is very close to the same quality for a much smaller price. Personally, I don't recommend you use the scanner software in any other mode than Professional. The best solution for this scanner, software, and the end results that I've found are as follows:- Use Photoshop (or Photoshop Elements)- Use Import...\Twain 32 inside PS- Use the Scanner Software in Professional Mode- For standard photos, use: Document type: Reflective, Document Source: Document table, Auto Exposure Type: Photo, Image Type: 24-Bit Color (for saving as JPG, 48-Bit Color for saving as TIFF or JP2 (need free photoshop plugin for that). Resolution 600dpi (only do 1200 or 2400 if scanning slides or negatives.) Target Size: original. Use Auto Exposure option and check unsharp mask, but uncheck everything else (play around with others if you wish).- After you scan the image to PS, you can do an auto levels and any other things to it you wish (like crop, rotate, etc.)Personally I scan my images to a non-data loss (lossless) JPG format, .JP2. It's not very compatible outside of viewer programs though and the size is around 25-30MB per image. You can't save a 48-bit image to JPG though. Only 24-bit scans will save to JPG format. If you want all the color depth this scanner can give you, you'll need to save as a TIF or JP2.This scanner will give you a great scanned photo, better than all the other scanners I've used in the past, except maybe the $800-$1000 pro scanners. The quality is very close to pro, so unless you must have a pro scanner and know what I mean, go with this one and don't look back. You won't regret it. Good Luck Scanning!
Сатурниан-0PLUK
27.09.2012
8/10
Оценка пользователя
Хорошо
The Epson V600 Photo Scanner is easy to use, has a good comprehensive software package that produces excellent quality digital copies of Slides, Photographic Negetives and Photographs that can be stored on Disc or Memory Sticks.
Гелиос-3SIDW
12.04.2012
4/10
Оценка пользователя
Ужасно
I purchased the Epson Perfection V600 flatbed scanner from Amazon as a back-up unit on April 1, 2011. The scanner remained unpacked and unused until a few weeks ago. It worked very well at 1200 dpi for about 3 days, then started giving me "Epson Scan quit unexpectedly" signs. Attempts to "reopen" were useless, as were attempts to successfully install drivers from Epson. The scanner is robust and functional, so I think it's a software problem. Whatever it is, it has resulted in diminished production and falling behind on my end. I'll probably have to buy a replacement scanner before I can get this one fixed.I don't think I'll buy EPSON scanners in the future. Even small businesses need confidence in their tools, and at present, this one's as confidence-building as a doorstop!Roland H. Cunningham
Небулоид-8AETE
11.06.2012
2/10
Оценка пользователя
Ужасно
The text says "The Epson Perfection V600 Photo delivers outstanding quality scans from photos, film, slides and everyday documents. With 6400 x 9600 dpi resolution, this high performance scanner ensures precision film scanning for sharp, vivid reproductions up to 17" x 22"." That means from a printer you will be able to print up to 17" x 22", not SCAN that large.The scan area is 8.5" x 11". Physical product dimensions should give you the first clue "Product Dimensions: 19 x 11 x 4.6 inches"
Лунатик-3BZSD
26.04.2012
10/10
Оценка пользователя
Великолепно
I purchased this scanner after searching high and low for a scanner that scans multiple sizes of film. The epson V600 performs well past my expectations. Although a little slow, the quality output of old film and photos it produces is unsurpassed. The software that comes with the scanner pretty much does all the photo editing for you. With the ICE technology it removes the flaws and dust from the photos and film. I have read that the ICE technology shouldn't be used with negative film, this I haven't tried for myself. It also has a "dust removal" option instead of the ICE is time is a virtue. Either way this scanner performs great.
Сириус-3UFAR
16.05.2012
10/10
Оценка пользователя
Великолепно
I bought this to scan my family slides and color negatives from 40-50 years ago. I last tried to do this in the '90s, but the consumer-grade scanners of that time weren't up to the task. I'm glad to report that this scanner was a worthwhile purchase. It was easy to install and use, and the high resolution scans I am getting from it are very satisfactory. I scan at 2400 dpi, but the unit is capable of higher resolutions. This device might not satisfy a pro (it scans 4 slides at a time, and has limited workflow features) but it has met all my expectations.
Сириус-7FXHO
12.03.2010
10/10
Оценка пользователя
Великолепно
Don't get too worked up by the negative reviews calling the Epson Scan software "junk." It isn't. I read enough of the other reviews to convince me to download a copy of Vuescan and try it out right away. True, Vuescan has a lot of film profiles that should be more accurate than the limited number Epson uses, but the trouble with Vuescan and this V600 scanner--in my experience--is that the frames for batch scanning a group of negatives were not accurate, and it was more than a little confusing, if not impossible, to change the frames around. This feature of Vuescan is very confusing your first couple of times around, and I lost patience and shut the program down. Then, thinking I'd better try the Epson software before considering returning the scanner, I opened Epson Scan. I went straight to "Professional" mode, checked out all the parameters they allow adjustment to, selected what I wanted, and clicked "Preview." This is scanning two strips of negatives, mind you. When the preview came up, it had all twelve frames boxed in their own boxes, all basically color-corrected and ready for action. You select a check-box to pick which frames you want to scan, and click on each separate frame to diddle with it--like rotate it to the proper orientation, or change the exposure, whatever. Then just hit "Scan" and walk away. When it finishes you have all your selected scans in your "My Pictures" folder or wherever you want them, named whatever you want with "001", "002" and so-on appended to the name. It is easy as pie, and the quality is on par with any scanner I've used so far. Speed? For a 2400 dpi neg scan much less than a minute per scan. Now some caveats. I'm not running Digital ICE, not doing any kind of sharpening, nothing. All I want is a raw scan; all the fiddling you want to do is better done afterwards in Photoshop or Photoshop Elements, it does a much better job. If your negatives need all kinds of cleaning, or if they're all scratched up and require a lot of correcting in the scan, you screwed up. Take care of your negs and slides, keep them clean, and you won't have problems scanning them. You can clean them with a quick wipe with a lint-free cloth with a little rubber cement thinner on it--just don't use anything water-based on negs and slides. Secondly, just for grins I loaded a magazine page into the scanner and tried out the OCR software, ABBYY. They claim that it can scan and convert printed text into type. If you've had any experience with OCR software, you probably take that claim with a large grain of salt, like I did. But one quick scan--greyscale, 400 dpi--and the page was up on the screen. Pull it into Microsoft Word and it was 100 percent accurate, every word spelled correctly, even the closest font was selected for the text. An incredible job, in my opinion. What's my qualifications? I've been working with images my whole professional life. 40 years of photography or more, working with digital images since they first came out. I've owned a dozen different flatbed scanners and a couple of film scanners. You might be able to get better results from a more expensive scanner, but for the money this Epson V600 is tough to beat. Highly recommended. And give the included software a chance, you'll probably like it just fine.
Гравитон-4PXGB
10.09.2012
8/10
Оценка пользователя
Хорошо
This scanner is great:It is terrific with slides and negatives. The images come out great.The scanned items come out true to the source.
Дроид-1HQWU
08.08.2012
10/10
Оценка пользователя
Великолепно
While I'm not a professional, I prefer to use Photoshop for my photo edits. Consequently, I do not use the software that comes with the Epson V600. The scanner is great, was easy to install and use. I would certainly recommend it to my friends.
Сатурниан-7JPAN
30.08.2012
8/10
Оценка пользователя
Хорошо
The scanner works great except for the software... The one click claim just doesn't happen. The quality of the scanner makes the software bugs meningless.
МехаРейнджер-5BRGS
17.07.2012
10/10
Оценка пользователя
Великолепно
I had 2 slides scanners (Minolta/Nikon) back a couple of years ago and hated them for different reasons. I bought this based on reviews and am delighted at the quality of scans from B&W negs, color negs and Kodachrome/Velvia positives. I have scanned 35mm, 645, 6x6, 6x7 and 6x9 and they're all great.
Астрономад-8PQVK
23.10.2011
10/10
Оценка пользователя
Великолепно
I received this hoping to scan boxes of family photos. So far it has been working great.It is big. So make sure you have the desk or floor space for it.Pros: Takes high quality scans. Can scan slides and negatives (not the best quality though) Multiple ways for opening (for books) Fairly fast (when touch ups are off) Seems well built (can survive cats on it) Can scan multiple images at once Great qualityCons: Flimsy top. You take this out for scanning slides and negatives. Digital ICE is not perfect. It will try to "fix" patterns and shadows. Speed when using digital ICE. It drastically slows from 1 minute to sometimes 10. The Epson scan software is slow and difficult. I wouldn't get this if your not good ate computers or have some time to really learn it.Overall I am pleased with this device.The Pros out way the cons. I have scanned countless pictures with it. The software that come with it isn't the best but it does work if you know how to tweek it to your liking. Some have said it doesn't scan documents well but I have seen now problems with it. I believe if Epson could step up the software a little bit more they would really have a winner.
Супернова-9KAIX
23.07.2012
10/10
Оценка пользователя
Великолепно
Great quality pictures. It also came with great software for fixing torn and worn out pictures. The slides adpater came in handy too. The price was just right for a good product. I would buy it a again.
Сатурниан-6YMRI
01.05.2012
10/10
Оценка пользователя
Великолепно
This scanner is extremely useful for school, business, and any home tasks that must be completed, but for a learning photographer who wants to scan their negatives in it's wonderful. To get the feel of how the scanner works was simple and exciting. You will see me using it at least once a week due to scanning being fast and bringing out great quality from negatives and slides. This product is a must for anyone who doesn't want to take out wads of cash and still get a quality scanner.
Фотон-4WDBQ
19.11.2011
6/10
Оценка пользователя
Плохо
This is my first scanner so there is no past experiences. I made the decision to get it largely by reading other reviews here and on YouTube. I gave it three stars.I realize that the difference between this scanner and others comparable to it are a matter of degree, so I did not return it for a refund.The scanner itself is good if one doesn't ask too much of it. If one tries to play photo/studio engineer with it, forget it. Don't fiddle with the settings too much. Don't try to get too technical with the settings in an attempt to get "Perfection". It won't happen.Although the scanner goes a good job, it is like the scanner is the one calling the shots at times. Too often the scanner takes control -- ha ha. I mean it too often has the last word on what settings to use. Of course it will let me have my way with the settings, but the product ends up coming out worse at times: blurring, smudgy areas will become part of the finished upload.One can probably buy another scanner that is just as good for a little less.
Зета-Орион-2QJSX
01.12.2011
6/10
Оценка пользователя
Плохо
This is a good scanner in general. I don't need to reiterate the consensus of most reviews on here, but I wanted to add that I've just discovered that the bundled OCR (Optical Character Recognition, for extracting text from scans) is not compatible with Mac OS 10.7 Lion. The software is ABBYY FineReader Express, but the version supplied is a PowerPC application, so the installer won't even run on 10.7.I contacted Epson about this, and they simply replied that the bundled software is current at the time of the product's release. Though this product is a year or two old, it is still sold as a current product by retailers and Epson directly, so I strongly feel they have an obligation to support current OS users and back up their claim of OCR capability. What's more, ABBYY has released a 10.7-compatible version of FineReader, so I see no reason that Epson couldn't start bundling this or at least giving users an option to download it.I expected better of you, Epson.
Сириус-8YIUL
27.04.2012
8/10
Оценка пользователя
Хорошо
Works great as a general scanner. Hi-res scanning IS SLOW. Digital ICE doesn't work on all scans (cleans up dust and scratches...but when it does work it's really nice. Regular photo prints, photo negatives and documents are flawless...slides less so. The dust reduction on slides is poor and the carrier is difficult to load. I'd recommend this overall, but if you want to convert a lot of slides you may want to look elsewhere.
Сириус-6XAHF
16.07.2012
8/10
Оценка пользователя
Хорошо
functions easily and does a good job. It has a lot of options for image quality but i do not see a big difference in the various levels of image quality.
Вояджер-8OTQY
21.09.2011
10/10
Оценка пользователя
Великолепно
Great scanner for the money! This scanner does a wonderful job of converting your negatives to digital images. The user's manual is pretty cut-and-dry, so it will take some time to figure it out how to get just what you want from it. But be patient and hang in there, because it is well worth it! This machine will scan your images higher than even Wolf Camera will, (their highest resolution they will scan is 4000 dpi). So it will certainly save you money to scan them yourself in that range, and then let Wolf make your large prints, especially if you have a large body of work you need printed.Prior to buying this item, I had been considering investing in darkroom equipment to reprint thousands of my old studio negatives, but decided instead to take a gamble on this scanner. Glad I did! Buy it, and you'll love it, too.My only qualm was that my Mac runs on a different processor than the included photoshop program needs to download and run, so that was essentially a dog frisbee for me. But I'm not looking for a magic wand, anyway. So, if the installer says, "does not support this architecture," then you'll know you don't have the right computer processor.
Туманник-7AFZL
28.12.2011
10/10
Оценка пользователя
Великолепно
I wanted a scanner specifically for digitalizing old photos. After scouring the internet for reviews of different products I ordered this and couldn't be happier! Aside from the high quality output (I haven't seen any need to further enhance the photos, even though the software is included) I'm thoroughly impressed that I can just place 1-6 photos anywhere on the scanner and it scans them up as individual photos perfectly aligned, etc. It couldn't be easier and takes about 15sec per scanning session (max). The only set-up was plugging in the cables and hitting "Scan", so it couldn't be easier. I also just used for scanning some documents and it was similarly easy and quick; for documents it will convert to a PDF file when you're done. VERY happy with this purchase and with the purchase price on Amazon!
Синтрон-4TCFV
26.03.2012
8/10
Оценка пользователя
Хорошо
I replaced my old scanner and after reading numerous reviews, I settled on this one. I needed one for 35mm slides and negatives. It was easy to setup and is doing a better job than I thought it would. I know that there is a more expensive V700, but ath the price this does well. I am an advanced photographer and make photo books. This will do just fine, especially with the adjustments. I already use AdobeElements 9, so I did not need the one included. But, it makes further adjustments very well.
Нейрон-4OWDD
15.11.2011
10/10
Оценка пользователя
Великолепно
I have been using this scanner for about two weeks and it has been great so far. I have scanned 500 plus pictures with great results. The scanner is very user-friendly, thought it took me a little getting used to the software it comes with.My advice to anyone scanning color photos - use the color restoration feature even if you don't necessarily think the photos needs it. It REALLY brightens up the colors. I am extremely impressed at how bright it has made my faded old photographs. I wish I had used it on some of the first photos I scanned that I didn't think it needed it. In fact, I am contemplating going back to rescan those to really improve the quality of my output.The only con I have experienced so far is that it can be a bit slow to "warm up" at times. It seems to take twenty minutes or more when I first start it up but then after two or three times of scanning it only takes about three to four minutes to scan three pictures.
Кронос-9BVHD
24.06.2012
10/10
Оценка пользователя
Великолепно
Very happy with this scanner. It's fast, used mainly to scan photographs.No need to use digital ice sotfware use photoshop elements that it comes with instead.
Спектр-6KNZK
13.01.2012
8/10
Оценка пользователя
Хорошо
I bought two of the Epson V600 Photo Scanners, one for a gift and one for use with a family history project. That said I am impressed with the speed of this scanner at this price point. It does a very good job of scanning negatives also. I've scanned hundreds of photos since my purchase and have found that the auto adjust feature does a really nice job. It also has push buttons on the front of it that let you scan in PDF's at the push of a button.My four star rating would have been five if it wasn't for the scanning utility menu. The fact that it doesn't remain open, after a scan, so you can quickly go onto another, is distracting. I believe that the Epson V600 is a quality product at a great value!
Кварковец-6IFUP
23.05.2012
8/10
Оценка пользователя
Хорошо
I purchased The Epson V600 scanner via Amazon and it is all it was advertised to be. I'm using it with a MacBook Pro that has Lion operating system (OS X 10.7). I've had no uses with the scanner or the computer and have scanned nearly 1000 photos.
Сатурниан-1CWCH
03.02.2012
2/10
Оценка пользователя
Ужасно
I am the IT administrator for a medium sized company. We have wasted countless hours troubleshooting Epson scanners that "cannot communicate" with the PCs on which they are installed (particularly Win7 64-bit machines). After all the years Epson has been in business, they still can't release software that works? Really? My techs have better things to do than to constantly install/uninstall/reinstall Epson software to try and keep these scanners working. I HAVE NOW BANNED THE PURCHASING DEPARTMENT FROM BUYING ANY EPSON PRODUCT UNTIL EPSON GETS ITS ACT TOGETHER. Continuing to release buggy software is inexcusable.
Спектр-7KLZF
13.03.2012
6/10
Оценка пользователя
Плохо
Easy to install and scans are sharp and crisp. However, the "shortcut buttons" for "PDF" "Print", etc don't work. Contacted Epson support. They asked me if the desktop icon worked and I could do what the buttons did on the computer itself. When I said yes, their response was "so why do you need the buttons." No further help and so I've been the controlling the scanner from the computer and not using the front buttons which Epson seems so proud of.
Квантум-9LAQJ
14.01.2012
8/10
Оценка пользователя
Хорошо
I've only had it for several days now, but I am confident that my current experience will endure. This is a beautifully finished machine, and the scanned results are near faultless. Having said that, the product is so feature rich that you should prepare for a steep learning curve, in which I'm now involved. Also, the film holders don't belong in the same room with the rest of the machine. They're flimsy pieces of plastic garbage, useable but barely. If it weren't for them I'd give 5 stars. I'm thinking about fabricating my own out of sheet aluminum. But overall, with just those reservations, I love it.
Пандорец-1XKGT
20.12.2011
8/10
Оценка пользователя
Хорошо
I bought this to convert my photographs to digital format. It arrived quickly and it was easy to set up on my Windows 7 (64bit) PC. I loaded the driver software only for now. It includes Adobe Photoshop Elements 9 for Windows and MC OS. I was a little put off by what you had to do to scan a single photo but then I realized I can scan 5 pictures (3.5 x 5) at once and the software will figure that out. Amazing. What I don't like so far is that after every scan I have to open the scan program again as it closes after I'm done. Maybe I'm doing something wrong but if that's the only quirk then I'm rating it a 4. The digital conversions look very good. Glad I bought it.
НаноПилигрим-7UOIM
08.12.2011
8/10
Оценка пользователя
Хорошо
I got this scanner with no aparent problem... But when I opened the box there was a little piece inside the scanner moving from one side to another... It seemed like a plastic waste.Then I set the power and the jbuser cable to my macbook pro and nothing... The scanner displayed an error message... And nothing happened... I'm currently in Mexico... So the warranty couldn't be claimed in the epson's office here... But they kindly pointed that the broken piece was part of a sensor box... So I glued the piece to the box with poxic paste... And the scanner started working smoothly...So the scanner works great, it does as advertised... No complains at all but the delivery care.
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