Отзывы о МФУ струйное Brother DCP-T520W InkBenefit Plus, цветн., A4
1623 отзывов пользователей o Brother DCP-T520W InkBenefit Plus, цветн., A4
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Brother DCP-T520W InkBenefit Plus, цветн., A4?
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Скроменый эксперт
18.11.2009
4/10
Оценка пользователя
Ужасно
If you're looking for a target about which to spout righteous indignation, this is a great printer to buy. I had it two weeks before I gave up on daily attempts to overcome problems by scrupulously following the manual. I phoned for technical assistance. No amount of "already tried that; already done that" would stop the girl from reading her script point by point. That took about 20 minutes. Then she said she'd "escalate" my problem to someone who might understand how printers work. She said I'd get a call back within two hours. In two and a half hours, I phoned back. Was told I'd just missed the technical support office. They close at 4pm eastern time. (If you have a day job away from your printer, I guess you're out of luck?) Asked for a supervisor. Waited. She was sorry for the inconvenience, but could do nothing productive. I boxed the printer up to return. I've now purchased a different brand. I'll not buy anything from the Brother company again. I did get a call from a lively and instantly likable person the next day (after getting home from an appt, at which I didn't have what I had wanted to print out). The competent employee explained that many companies are cutting back on customer service, and that the first round of scripted nonsense eliminated 70% of calls. Hummmm. Brother only has 30% of their callers spend the time, have the delay, and feel the frustration. If all companies do likewise, I'd rather have something made by a company with a reputation for making excellent products.
Скроменый эксперт
09.01.2009
10/10
Оценка пользователя
Великолепно
I really enjoy using the Brother MFC-240C on my Windows XP system! Installation was smooth, except I had to call support when my USB cable wouldn't fit into the USB port on the machine. It turns out I needed a USB AB device cable, rather than a normal USB cable. The Quick Setup Guide didn't mention this, but support was helpful and I found a 6 foot cable for $6.FAXING. I faxed my registration info with no problems, and received a confirmation fax soon afterwards. Since I have an answering machine (aka Telephone Answering Device) hooked up, I was concerned that receiving faxes would be problematic, but everything went smoothly. When I called myself to see if the answering machine still took voice messages, it did so with no problem.COPYING. I made some b&w copies with no problems.PRINTING. I printed out a holiday card with color images and text. It looked nice, and I had no problems. Here's how to disable bi-directional printing if you want to try saving ink: click the Windows Start button, go to Settings / Printers and Faxes; then right click on the MFC-240C icon, choose Properties; on the General tab click the Printer Preferences button, then click the Settings button.SCANNING. This was the only feature that had much of a learning curve. To take full advantage of this, you must use the ScanSoft PaperPort software that's included on the installation CD. To learn how to use the software, I downloaded the Software Manual from Brother's website (http://solutions.brother.com). You can also access it from ControlCenter3 (Device Settings, User's Guide). This information was very helpful, and I soon got the hang of it after some experimenting.ScanSoft PaperPort gives you OCR, book, multiple page, and file management options. If you want to use the Automatic Document Feeder, simply load your pages to be scanned, and scan from PaperPort. The docs will get scanned into a single, multi-page item. The OCR function was excellent. You can get additional info from within PaperPort (Help / User Guide).PICTURE CAPTURE. This was the only feature I didn't use.In general, set-up and installation was smooth (except for the USB cable), and all the features I tried either met or exceeding my expectations. I'm very satisfied with this unit and would recommend it for faxing, copying, and scanning. I have a laser printer, so this won't be my main printer. I plan on using it to print an occasional holiday card or map in color, and for this it's excellent. I purchased this unit refurbished from Staples for $30, and that made it an incredible bargain as well.
Скроменый эксперт
17.09.2010
8/10
Оценка пользователя
Хорошо
I got a defective unit; not sure who's at fault either way after going through warranty woes I did finally get a fully functional printer and it is exactly what I wanted. the touch screen saves time and effort. and to be honest with you BROTHER's team of helpers made the switch of the printers and easy process so hat's off to them. as far as whether the product was damaged before I bought it not sure but for the most part the deal is done and JR delivered fast.
Скроменый эксперт
30.10.2010
2/10
Оценка пользователя
Ужасно
This computer printer was thrown in a cardboard box, without any packaging material. When I received the box, I could pick it up and hear the sounds of broken plastic pieces in the box, rolling around. This was the willful destruction of a customers order by the seller. I will NEVER purchase from them again.
Скроменый эксперт
04.09.2010
2/10
Оценка пользователя
Ужасно
I was so excited to have this wireless printer in my house. Then all of a sudden it will not print black with a new black ink in it. I tried all the trouble shooting and still nothing. It prints color but no black anymore. I have not used it a significant amount so expected it to last a long time, well I was wrong. I needed it for a job application and when I tried to print it it was done for. I am very upset and ordered a new printer now. Hopefully the Canon will work better and for longer.
Скроменый эксперт
21.07.2010
10/10
Оценка пользователя
Великолепно
This is the second Brother all-in-one I have purchased. (The first is still being used at my old duty station and all are pleased with it.) This one, for my new duty station is awesome. I have tried the OCR and was amazed at the quality. A couple of clitches in translating, for instance the recycle symbol at the bottom of the page was translated "ow" but with a quick read through you can catch things like that. It was easy to set up. Have not set it up for fax yet. We have to call a tech in for that. But as a copier-scanner-printer it is awesome. A great investment of less than $400. I don't think you will be disappointed with this machine.
Скроменый эксперт
03.05.2009
10/10
Оценка пользователя
Великолепно
I was excited to receive this new Brother printer. I had previously had a Brother and for the 4 years that I had it, it worked really well. We had got a Canon MX850 about a year ago and were having a few problems with it so when we got the chance to review this I jumped at it.The Brother MFC-6890cdw is a big printer, in terms of its size, but you get quite a few features that comes along with it. You can Fax, Copy, Print and Scan and it can hold a large quantity of paper. Roughly 350 pages in the two trays provided. It can also print up to 11x17 which is rarely found.Printing is relatively fast and it doesn't leave that soggy ink paper that can usually happen when printing in color. It took me about 1 minute to print a 6 page word document. I must note that it also has an auto duplex function which is perfect for those who like to conserve paper or for kids homework projects.Comparing my Canon to the Brother in terms of picture printing quality, I'd have to give my Canon 5 stars and the Brother 4. Although the picture quality is great, the colors look a little bit washed out and it took almost twice as long to print. This is from printing a 4x6 picture of my son's graduation.The wireless networking was a little difficult to set up as the instructions aren't too clear but my husband finally figured it out and once it was done it was a breeze. The big 4" LCD touchscreen was a plus in this department. Connecting my laptop to the Brother was generally easy but printing to it took a little bit longer compared to the printing from the main computer connected via a USB connection.I have compared the price for both the Canon and the Brother Printer ink and they're both comparably similar in terms of price. The Brother though uses a 4 ink cartridge system while the Canon uses 5. According Brother you can use either the standard or high yield cartridges and you only need to change the one that needs to be replaced instead of like the other companies that make you change them all at once.My only con with this printer is the size and the price but besides that I'd have to give this printer 5 stars because of what it offers and the quality of the printing.
Скроменый эксперт
05.05.2010
2/10
Оценка пользователя
Ужасно
We bought this printer because it had everything fax, phone, printer,copier and scanner. What a waste of money. This is a real con job. It comes with seperate ink cartridges but if one of them runs out that's it the printer is useless. You can't print, you can't fax, you can't even scan. What is this all about? You don't need ink to scan something so why is it that this feature doesn't work if you have no ink. We ran out of yellow, we had a full black cartridge along with the blue and magenta but the printer was useless until we bought a new yellow. I have always had a hp printer and was happy with it. This is just a rip off, it uses ink really quickly and it is expensive to replace. Better off with a seperate fax, have reinstalled my old HP at least this one is reliable.Don't be fooled by all the fancy features of this printer. If you run out of any of the ink cartridges you have nothing.
Скроменый эксперт
31.07.2010
2/10
Оценка пользователя
Ужасно
I use this product at home, mainly for low volume copying and printing. Everything was fine for about a year, then things went bad.Suddenly I couldn't get black to print. The other 3 colors worked fine. I inserted 2 new black cartridges, and nothing changed. I cleaned the heads about 5 times with no effect.I would print out a test print, and yellow, blue, and magenta looked fine; no black whatsoever.I sent an email to Brother customer service. They did reply quickly, however they just repeated what's in the User Guide so it wasn't any help, since I had already gone through this more than once.
Скроменый эксперт
13.02.2010
2/10
Оценка пользователя
Ужасно
Good Lord, this thing is terrible. We've had it for 3 months now and do a lot of printing. Not easy to navigate or change. No once touch use. Print quality is horrid and to set up for each print job is not easy. There are no easy settings and quality settings aren't simple. The separate cartridges for each color is a pain and not cheap. They run out fast, especially the black! Latest problem, if one color runs out you cannot print! The yellow ran out and now we're stuck. We can't even go in to set it to print just black and white for documents. So we have a dead printer until we get cartridges filled. This is going back even if we have to contact Brother directly to get our money back! It stinks!The only reason why we got this is because we got a new computer and our old Lexmark wasn't compatible with Windows Vista. Our old Lexmark printer is a dream! The only thing wrong with it is it's a bit loud but prints like a dream after all these years. It too is an all in one and works to perfection and easy to use. When we take this junk Brother back we'll be going back to Lexmark. All of our printers were Lexmark and never had problems!
Скроменый эксперт
22.11.2010
2/10
Оценка пользователя
Ужасно
Paper jams often. Back door is almost impossible to open to fix any paper jam. Ink reads "low", when it is only half-empty. Will never buy another Brother printer again.
Скроменый эксперт
08.05.2010
2/10
Оценка пользователя
Ужасно
Bought this Item due to it's price and ability to scan in 11 x 17 format. I bought it understanding that at this price it would be made of cheap thin plastic parts that the operator would need to handle carefully to prevent breakage. 3rd time using it I turn it on to scan and it goes blank and no longer comes on. It has been in the repair shop for over a week now. The repair shop had plenty of "brother" products keeping them in business. needless to say I am a bit worried about the reliability of this product. Ease of use, setup, and print quality really don't come into play if the machine does not work and ends up spending more time in the repair shop than here working for me. Perhaps this is an unfortunate one time glitch. My advice would be to check with your local repair shops and find out what machines seem to be frequenting their shelves.
Скроменый эксперт
30.07.2009
6/10
Оценка пользователя
Плохо
There are two fundamentally irritating things about this device. Number one, printing over the network requires the printer to be powered on. This means that if you are in another room, you have to first get up and walk over to the printer and turn it on, then walk back to the PC to print your documents, and finally return to the printer again and scoop up your stuff. This really stinks if the printer is located on another floor of the house. I had a cheap HP printer that turned itself on whenever a print job was assigned to it. This printer with all its bell & whistles cannot.Number two; the printer will stop whatever it is doing whenever a single ink cartridge is empty. Even if you are printing black & white or grayscale, if magenta is empty, you are out of luck. This recently put my wife in a bind when she was up all night printing for her class and a color went out. We had back-up black ink in a drawer, but forget it. No more printing for an important project until we took an emergency trip to Staples the next morning. Terrible, especially when Brother ink cartridges are not sold everywhere. I offer a quote from the Brother trouble-shooting webpage:Q: Can I print using only the black ink cartridge when the Color cartridges have run out?A: No, your Brother machine is designed to stop ALL printing operations when any of the ink cartridges are empty. This is to ensure the life of the print head and maintain premium print quality. If the unit were to continue printing, print jobs and cleaning cycles would suck air from the empty cartridge and damage the print head. The only way to continue printing is to replace the empty ink cartridge(s).It is unfortunate and inconvenient that I need to purchase expensive color ink cartridges for my primary purpose of printing black & white text documents.
Скроменый эксперт
31.05.2009
10/10
Оценка пользователя
Великолепно
This is my first Brother printer and I am highly impressed. We're actually going to replace an Epson Artisan WiFi printer that we love, due to the additional features this printer offers.Set-up of the printer was a breeze. The ink cartridge system is the best I've seen. All of the ink is stored right at the front, right-hand size of the printer. You don't have to go fumbling around to the inside of the printer to install them, which is great. The ink has separate cartridges for each color (cyan, yellow, magenta and black). This is similar to our Canon (which has 1 additional large black cartridge) and Epson printers (though the Epson also has 3 additional cartridges - a "light" version of each color). I like that the Brother MFC-6890cdw only takes 4 cartridges instead of 5 or 7. I feel like I'm always replacing ink on those other printers. (i.e. Light Cyan is low!!)Our computers picked up the WiFi right away and we are able to wirelessly print from both my MacBook Pro laptop and my husband's Dell desktop, which is on a different level of the house.This printer serves a copier and scanner, but also a Fax machine, which is great. The footprint of the printer is much larger than our Epson Artisan, and a little larger than the Canon All-in-One. However, this printer has more features than the Epson or the Canon, which helps justify the additional size.For one, the printer can print 11 x 17 size paper. This is unusual for home printers and gives it a more useful, business aspect. But also, you can print large photo murals and find other creative uses for this large paper.The printer has a large 4" touchscreen and easy operation for copying and scanning. The ink does not "oversaturate" the paper and make it soggy, as we've seen on other printers we have owned. It holds probably 300-350 sheets of paper, which is a definite bonus. If you have the space for a large printer in your home or home office, you won't be disappointed with the features and performance of this printer.
Скроменый эксперт
10.03.2010
10/10
Оценка пользователя
Великолепно
This all in one was recommended by my tech support professional. I can see why. It does everything, and the ethernet connection for the network bypasses the desktop completely so my laptop can print independently of that. The print quality is superb, color and B&W, and I'm still on the ink cartridges it came with - and I print a lot. I love the scanner, although I haven't figured out quite how to use it fully yet. It is a bit difficult, as it will scan each page of a multi-page document as separate docs, which is frustrating. The copier has an auto feed, which is great too. Unfortunately, the fax does not work, but I think that's our connection and I'm going to have the phone company come out and check on that before I complain. It's great for uploading photos, too. I just have two main gripes; setting it up was so frustrating I almost tore out my hair, and there was a horrible mixup with the delivery and purchase. Fortunately, Amazon finally got it straightened out. I love this printer and I'm glad I bought it.
Скроменый эксперт
11.08.2010
6/10
Оценка пользователя
Плохо
I had to contact Brother 2 times to get my printer set up wirelessly. Nothing they did and had me do worked. I then had a computer technician come over and he couldn't get it to work. I even contacted Verizon Fios and they gave me all I needed (which I already had) and it still didn't work. I had the proper wire to connect the printer to my router.I use my Brother Lazer printer more than I use this machine so can't really comment on how long the ink lasts. I bought this mainly for the duplex scanner.
Скроменый эксперт
25.05.2010
10/10
Оценка пользователя
Великолепно
I purchased my Digital Copier and Laser Printer for use in my home office. It turned out to be even better than I expected for the price. This is not one of those flimsy built printers that you find connected to home computers. This is a serious piece of office equipment and built quite sturdy. The print quality is excellent; sharp and non-smearing. Most multi-purpose paper seems to work in this machine. I like all the functions and features and this is top-notch equipment and I have used and tried many brands and styles of equipment in my 45 year career working in business offices. I would recommend to anyone. One special note is the multi-purpose feeder tray is at the back of the printer and would not be easily accessible up against a wall.
Скроменый эксперт
23.07.2010
2/10
Оценка пользователя
Ужасно
I've only had the MFC-490CW for about a year, and already, it will not print in black at all. It still prints colors, but this is useless for me as I only print in black and white and I mostly print text. I must have cleaned the black ink cartridge over 30 times in the last few days alone, trying to figure out what's going on. Unfortunately, I think the printer has become useless, and the cost of repairing it will probably be too much so I will most likely end up buying a new printer. Over my dead body will I purchase a Brother printer ever again.
Скроменый эксперт
26.07.2009
10/10
Оценка пользователя
Великолепно
We started our search when we decided that the HP ink price was highway robbery. We've liked other Brother products in the past and the ink prices weren't too bad. From the moment we got it and set it up, it was obviously a quality printer. We can confirm that it seems to have a lot more paper jams than it should, but other than that, it works like a dream. It seems to have one minor paper jam in every 100 pages, but luckily it comes with so many doors, that you can always clear it without hassle.So we have it connected to our router via Ethernet. And the cool thing is, that not only can we use it as a "shared printer" from the machine that's technically it's "server" but we can also create a new TCP/IP port from any other machine and print to it directly even if the "server" is off. We've told the DHCP server in the router to make its IP address static, but really it was unnecessary since we don't have tons of computers turning on and off all the time like we do at work.Our "new computer" is a Windows XP Pro, and our "old laptop" is a Windows 2000 Pro. They both use it just fine.UPDATE: Our new laptop uses Windows 7 and works perfectly with it!! We love it even more now. (March 2011)It has great color printing and superb color copying. We haven't tried the fax yet, but the scanning seems to work great too.Once a day, around 11 am, it wakes up and does a self-check. I think that's good since we sometimes don't use it for a week, and we worry with other printers that they'll dry out and the print quality will be low after a period of nonuse. That happened all the time with our HP printer. It got so bad, that we set our Outlook to remind us to do a test page every few days. Now we can dispense with that and just let the printer do its own self-checking.
Скроменый эксперт
23.08.2010
6/10
Оценка пользователя
Плохо
Got one from costco. Test page wouldn't print black, so called CS & was sent a new one (they needed a credit card to send you a second one, no charges have appeared as long as you send them the old one within 3 days of getting the new one).Anyway, the new one is working fine so far. Seems to be an OK printer, if you can deal with the hassle of possibly getting a printer with issues. Do like the print quality, cost for cartridges.
Скроменый эксперт
27.11.2010
2/10
Оценка пользователя
Ужасно
Do not buy this printer, it's slow and eats up the ink really fast. I am very unhappy with this model.
Скроменый эксперт
26.06.2010
2/10
Оценка пользователя
Ужасно
Bought this last year, and seven days after the warranty expired the black ink jet clogged, and running the clean function does not clear it. I emailed Brother, who's technician said I did the right thing by running the cleaing process and should have worked. End of story. I will try calling them next week (early am, they are only available 8-5 est). I am especially irritated as I just purchased two new black ink cartridges as I thought low ink was the issue. No more Brother products - they look good and are inexpensive with inexpensive ink replacement; none of which are any good when the thing only works for a year.
Скроменый эксперт
11.10.2010
8/10
Оценка пользователя
Хорошо
Great product thus far no issues works all functions working well, crisp color fast copying... Bought this product for it's capability to print 11x17 copies, small footprint does not take up a lot of space like other 11x17 printers do. Looks good, works good!
Скроменый эксперт
26.10.2010
10/10
Оценка пользователя
Великолепно
Would buy it again. Printing is super and trouble free so far. Have had it about 2 1/2 to 3 weeks. Haven't tried to print an 11 x 17 sheet yet which was why I purchased it. I love the "all in one" feature.
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