Two of six 5740 printers have had to be replaced because they failed to feed paper properly. The usage is very low, but the environment is very dirty, so that might contribute to the problem. I have good success with many different HP printer models, but would not recommend this printer.
Отзыв предоставлен
Скроменый эксперт
02.10.2006
2/10
Оценка пользователя
Ужасно
I just purchased this printer last night at BestBuy and took it home. When I removed the contents of the box, I noticed that the USB cord was not in there. I read the directions and said that you had to buy the cord separately. I couldn't believe it. So, I went to the store and bought one. This cost me an additional $11. I went home, installed the software and plugged everything in. I printed off a few things and it looked great. Today, I went to use the printer again and the power woudn't turn on! I disconnected then reconnected everything and still no power! I tried several more things and still couldn't turn the power on. Now I have to return it to BestBuy. This was the first and last time I will ever buy anything from HP!!!
Отзыв предоставлен
Скроменый эксперт
23.10.2006
8/10
Оценка пользователя
Хорошо
i have this printer for 6 months now without problem, though it already costed me a number of ink cardridges. i calculated it only makes about 50 print-outs per inkcardridge and i do not understand why it does so. website says it should print about 250- 450 for thr 9m, or 10ml ink cardridge.and i use it in fastdraft format which should save ink, not waste it. HP tech support suggested the ink cardridge was faulty, but how many faulty ink cardridges?i' m still trying to figure out what is wrong with it, or what i do wrong to make it waste the ink. with the cardridges i bought up to now, i could buy another cheaper printer and be also more economical.
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Скроменый эксперт
03.06.2006
2/10
Оценка пользователя
Ужасно
We bought a 3210 on Dec 31, 2005, after doing a fair bit of research. I've always liked HP printers. Unfortunately, this paper feed (roller) problem was not in these reviews yet. After a month (and probably not more than 50-60 pages printed), we got the dreaded "load paper" error when there was plenty of paper in the tray. For a while you just had to hit the OK button on the printer and it would procede, but then it got worse and after a while it simply would not print (paper would not feed).After spending many hours on the phone with HP (they told me they were unaware of any problems such as this), they suggested I exchange at the store I bought it. I did. After about 2 weeks (maybe 20 pages printed), it started again - "load paper".Talked to HP again and they admitted there was a pickup roller problem on some of their printers (and not specifically the 3210). They told me I should exchange it with another store because maybe the store I had got my first and second printers from were part of a bad batch.After getting the runaround from the store, I just got a refund and I'm currently looking at Canons and Epsons.
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Скроменый эксперт
26.01.2007
10/10
Оценка пользователя
Великолепно
Extremely easy to install the software. CDs are included to install on both a PC and Mac. We love having a scanner and copier as well as a printer. Very satisfied with all functions. Have not tried the photo printer yet but expect great results. Our daughter has a matching unit and is very satisfied as well.
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Скроменый эксперт
10.02.2007
10/10
Оценка пользователя
Великолепно
I really like this printer. It has a great scanner, has a handy photo tray, to print perfect photos and cd tatoos.Also, it was very very easy to use it on a wireless network, with my 3 macs! :Dreally happy customer. great quality-price.
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Скроменый эксперт
03.01.2007
4/10
Оценка пользователя
Ужасно
Scanning and printing photos is much lower quality than I expected for the price and features of the machine. Document printing is quick, however it takes 30 seconds to calibrate your first page, which knocks the 32 ppm down to 16 ppm or so.
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Скроменый эксперт
18.01.2006
10/10
Оценка пользователя
Великолепно
Great printer I'd recommend it. I replaced a USB Scanner and an HP 6840 with this HP 3210 2 months ago, and I'm extremely satisfied. The speed is amazing, its faster than lasers that cost 10 times as much. The photo quality is very good, boarderless prints from the built-in 4x6 tray are flawless. As a Linux user I was very happy to find out that the product is fully supported by the HPLIP project, if the HPLIP project isn't for you it works fine with the old school HPDJ 990C driver as well. The Scanner is accessible over the built-in web server and produces JPG files, making it essentially compatible with any network capable OS. The multi-ink pack Q7964AN is available online and is great to have while you figure out your ink usage patterns. The single color ink carts make it more economical when replacing ink carts, I use to hate replacing the 6840s Ink cart when Red ran out, I still had 30% blue and 50% yellow. I had no problem installing the software and updating it on 3 computers and a wireless laptop in about 30 minutes.The only strange thing I've found is with the ink cartridges. While the cartridges all have the same price, they have different volumes of ink. If you look at the HP 02 Ink carts on HPs web site you'll see that while Light Magenta contains 5.5ml of ink, Magenta contains only 3.5ml, yet same price? Strange.I haven't had any problems with the software yet, and its flawless from Linux. I print large B
Отзыв предоставлен
Скроменый эксперт
07.11.2006
10/10
Оценка пользователя
Великолепно
Wow, what a great product! This is the best printer I have owned. It scans and copies fast with great image resolution. My photos print like I got them developed at Kodak. Printing is fast. I use the built-in Network feature so all my mac's and pc's can print wirelessly. This is one of HP's better ideas. Too bad they have discontinued it already. I don't know what model that have released to replace this one.
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Скроменый эксперт
05.08.2006
10/10
Оценка пользователя
Великолепно
Just bought mine yesterday, set up was quick, easy, no glitches no problems, it was so obvious what to do with it, read on instructions later.HP has done a great job with this printer at a very reasonable price, my first attempts at printing photos were just great,very happy with this printer, I think at any price its hards to beat.Tried scanning and then scanning and printing, all very successful.Only negative I have is that HP does not give you full ink tanks with their printers, its a bit more than a sample, but, ok, the printer is so good, I accept it.Their method of using another cartridge for printing 4 x 6 prints fits neatly on the side and is unseen,yet, works so well when pluged into the printer.A top printer at a great price.
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Скроменый эксперт
29.10.2006
2/10
Оценка пользователя
Ужасно
This printer was a great deal when I purchased it, but quickly caused me more trouble than it was worth. It printed great photos, was fairly easy to operate, and I liked it most of the time. However, it frequently did not want to work, caused my computer to lock up, and jammed. Then, after only having it for less than 90 days, it just quit working at all. Though this may be just a bad model, I will never own another HP product again.
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Скроменый эксперт
11.11.2006
2/10
Оценка пользователя
Ужасно
This is one of the worst HP products that I have bought in 13 years! It is flimsy, has no output tray and the photo paper feed jams. Even the HP technician told me that, for the money, I should upgrade to the 5100 series - which I did. For $50 more my HP 5180 is conversely the best HP product that I have ever bought -- and an elegant compliment to my new iMac 24".
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Скроменый эксперт
19.02.2006
10/10
Оценка пользователя
Великолепно
Being a fond believer in HP products, and a strong believer in doing my research before I buy something, I picked up a 3210 in December 05'. After the first 150 prints the printer stopped picking up the paper and it would say it was out or paper. I had to open the back of the printer and clean off the rollers to get it to work.BUT!!! Then I talked to a local HP Sales representative in the store, and he stated that HP dropped one of their roller manufacturers for this reason. They were manufacturing a roller that would also leak fluid causing the paper pickup to slip. (They are a gray color if you open the back of the printer) HP has a new company that supplies new rollers (Black color) If you end up with a printer and after the first 100-1000 prints you are having this problem, check the color of the rollers. I am guessing they will be gray in color. In any case, if you are having this issue, make sure you call HP and talk to someone that knows of this issue. They will honor this issue, and you will receive a new printer. Not ALL gray rollers have this issue either! The tech department of HP are aware of the flaw. (why else would they drop the manufacturer :))After my new printer, with the black rollers, I am up and running for over 5000 prints already. GO HP!!!!!
Отзыв предоставлен
Скроменый эксперт
20.12.2006
2/10
Оценка пользователя
Ужасно
Frequently jams and doesn't take in paper. Must always be feeding paper and when trying to retry printing it prints blank pages.I am fed up with HP. They make the worst products.
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Скроменый эксперт
22.08.2006
10/10
Оценка пользователя
Великолепно
Setup this printer with a wireless router and installed the software across a mixed (3 Macs/1PC) network and it was immediately up a running. Accepted printing and scanning from the remote computers. Only problem was trying to print to the lower photo tray from iPhoto on the Macs.After checking out the documentation and online stuff, had to call HP tech support. The tech knew exactly what I was talking about and acknowledged that the info is not in the manual. But he walked me through the process and, as we spoke, sent me an email with directions. "Problem" solved.We love this printer.
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Скроменый эксперт
07.01.2007
10/10
Оценка пользователя
Великолепно
Works great and very easy to use. This is the best printer I have ever owned by far. HP makes a very good product.
Отзыв предоставлен
Скроменый эксперт
14.11.2006
8/10
Оценка пользователя
Хорошо
This printer is very good. It was very simple to install and it works great. The ability to connect to my network makes it very easy for me to print from multiple computers in my house. The quality is very good and the speed is impressive. So far I am very happy with my purchase.
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Скроменый эксперт
13.05.2006
4/10
Оценка пользователя
Ужасно
I bought this printer for a few reasons. First was the print head cartridge combination. I had gotten tired of the innefective print head cleaning of my Espon c-80 (soon to head to the junk pile since I can't get the print head to print reliably anymore) and wanted to avoid that issue alltogether. The second reason I bought it was its footprint, which is great for a small desk (or under the desk in this case). Lastly was price.However, its paperhandling is horrible, and I concur with a few of the other reviewers complaining about the same issue. The ONLY way it will feed paper (standard 24# white) is by my moistening two fingers and gently pressing the paper forward as the printer seeks the next sheet. Frankly, this is NOT an acceptable alternative. While it seems that some reviewers are not having this problem, the machine I have is a lemon in this regard. I would not recommend this printer.
Отзыв предоставлен
Скроменый эксперт
20.11.2005
2/10
Оценка пользователя
Ужасно
I purchased the 5740 early this year as a replacement to an HP 970Cxi. It was still running great but, my printing needs had increased and I wanted a newer model. At first, I was quite pleased with my purchase. I had used it for both b/w and color prints with no problems and then one day it just stopped printing in color. I naturally replaced the color cartridge thinking it had run out. Nope, that wasn't the problem. I went through all the maintenance procedures they recommend...still nothing. I did the HP chat and he thought it might be a driver issue. I removed the printer and did a new install and for that day, the printer worked fine. I shut down my computer and when I rebooted the problem was back again. Did the whole removal...from the the registry and everything...and a fresh install. Again, it worked fine for the day and then died again. Nothing had changed on my computer...no new software or hardware. Spoke to HP again and he decided the unit was defective and suggested a replacement. I agreed. Sent back the unit, received the refurbished one and once again removed the drivers, etc and reinstalled. Bingo, this one doesn't work either. Removed the 5740 and hooked up the old HP and installed its drivers. No problems. I tried the 5740 on another computer with XP and similiar problems ensued. I've decided it's not my computer...it's the printer. Another reviewer stated the drivers weren't compatible with XP. I'd have to say that I agree.
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Скроменый эксперт
14.03.2006
2/10
Оценка пользователя
Ужасно
This printer was a giant mistake by HP, when it says I am out of paper, sometimes it is and sometimes it isnt, who knows, HP does'nt.For a machine at this price range, it is pure garbage, it gouges the thinest glossy 4 x 6 I can find, I,ve even seen it gouge plane paper. It probably is not properly set, or maybe thats the best they can do.Using this thing is so ponderous, reading the instruction book is ridiculous, what it says it can do, it can,t.The software is horrible, (ok we all know that) dont even attempt to use this.For some time had an in HP 1610 all in one, I just ran it to death,it gave me thousands and thousands of beautiful prints.The ink situation is a joke, you buy their non black for about seven buck, they contain just 7 ml of ink, if you dare to print like 1 dozen 8 1/2 x 11 color prints in Best resolution, it will bankrupt you,Never again HP, never again, tomorrow monrning its Epson or Cannon, I,ll take the loss, no use calling HP again, waste of time, I think they know how bad this thing is.Very angry former HP customer
Отзыв предоставлен
Скроменый эксперт
12.01.2006
10/10
Оценка пользователя
Великолепно
I LOVE THIS PRINTER. i just haven't gotten the hang of the stupid hp software that it comes with. i had NO TROUBLE at all installing the printer. however, i also have an old hp laptop. so maybe they work well together. the only "bad" pictures i have printed were when i printed from the hp software that comes with it. to avoid bad pictures, i either print directly from the memory card or print off windows. however, i also haven't tried really hard to figure out how to print good pictures from the hp software. i know its probably in the manuel or something, but i'm just too lazy. i really like that i can print without turning on my computer.the ink for the printer is insanely cheap. i went to a sam's clubs, a wholesale store, and black and all the colored ink was only 54 dollars. i can't say it enough. i love this printer. the only problem is the stupid software.i read a lot of reviews that were slightly negative, but i am really glad that i bought this printer. a big reason i bought it, despite the negative reviews, was because a best buy sales man said that he loved it. he said that it was the best available for the price. besides the software, which might be okay if i invested any time into it, i have no complaints about this printer.
Отзыв предоставлен
Скроменый эксперт
16.01.2006
2/10
Оценка пользователя
Ужасно
I like the features of the printer. But several things have turned me off. The software install took about 30 minutes. That was a bit longer than expected. It doesn't read memory sticks through the network. Its attempt to determine paper type causes paper type errors with non-standard paper sizes like envelops. FINALLY, the paper does not feed properly over time. When I first got the printer, it fed properly. After about 3 weeks it began to miss sheets and complain that the paper tray was empty. It wasn't. I'd have to push the paper forward beyond the back of the tray to get the sheets to feed. This had to be done a sheet at a time. I finally took the back off and watched the paper feed rollers attempt to feed the paper. The rollers simply slip on the paper in the tray. There doesn't appear to be any paper thickness adjustment to correct this. This problem has been very frustrating to deal with. I recommend not buying the printer. I feel that the positive posts will eventually turn negative after printing a few hundred sheets. I'll never buy another HP consumer product. I've bought HP computers (motherboard failures), printers(paper feed problems) and scanners(software issues) and have various amounts of trouble with them.
Отзыв предоставлен
Скроменый эксперт
08.07.2006
10/10
Оценка пользователя
Великолепно
So far I have not experienced the problems others have wrote about. I love this printer -- the scans are nice, the print quality is suberb, and the interface is intuitive. Some of my favorite features:*Built in print server allows you to share the printer easily between multiple computers. This is a big plus!*Small screen on the printer allows you to look at photographs, zoom in, and do other various configurations without touching your computer*Built in slots for memory cards used in many camera (Compact Flash, SD, XD, MS) allows you to print straight from your camera to the printer without having to go through your computer
Отзыв предоставлен
Скроменый эксперт
16.08.2006
4/10
Оценка пользователя
Ужасно
This thing works sometimes, and its cheep. Other then that I don't have much good too say about it. It uses up the ink in the expensive cartridges like water. And is so noisy it sounds like a truck going off road. I've owned quite a few cheep HP ink jet printers, and I've been disappointed by them all. I am going with Epson or paying a little more for a higher model HP. In the print world, you get what you pay for and buying cheep is a bad idea.
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