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ORIGINAL REVIEW WHICH NO LONGER APPLIES:
I've used the older IX500 that's no longer manufactured and read some of the negative reviews of this newer IX1500 based on the software. I'm very good at learning software and figured how bad could it be. Maybe people just don't like change. Well I will tell you in this case it's a real move backwards in usability. The new capture utility is so walled in and full of bloat that it's really hard to use a workflow outside of the software without a bunch of extra clicking and such. With the IX500 you scan and it pops a window. From that window you simply name the file, select the folder and DONE. With the new software it's such a chore getting it to a folder of your choice. I can't stand it. For now I'll have to buy used IX500s or else start looking around for another brand. As a software engineer, it absolutely burns me when I see a decent design get rewritten into something supposedly fancier but much less user friendly and full of bloat.


EDIT: I compared two scans of the same image as in the attached photo (compared multiple ones) and this scanner makes all of the photos a red tint and makes them more saturated. I zoomed in and the pixelation is the same. The size is the same. Black and whites are very similar. Keeping in mind this scanner is not marketed for photos, I will not reduce my star rating.


Examples:
- On old models, if you put the pages in the right way they scanned the right way. Now it "auto" determines the top of the scan, which is almost always upside down for handwriting. This would be a great feature to be able to turn off, but the interface doesn't have anything in settings to allow you to.
- Even if you're working on a Continuous Scan of PDF document, if it comes across a page shaped like a receipt, it will decide to scan that as a receipt and not assume you meant to scan it with the document you were scanning. It will also cut the document in half, so everything before the receipt is in one PDF and everything after is in another. I was scanning a large doc that had one odd-shaped insert and now I have 2 PDFs and a JPG. Again, I'm sure this is a great feature for some people, but if you can't disable it from the interface, it's not a feature, it's stupid.
- It does not default to searchable PDFs or provide an easy place to enable searchability. I never had this problem with previous documents so now I have to figure out how to go back through the 2000 pages I have scanned with this thing to find out how to turn that on or what to do. Again, this could be a simple icon to click.
Overall this is a DESIGN FAIL. I used to have a lot of functionality that I could turn on and off at will and assign to different profiles. Now I just have a couple icons on an onboard screen. They made it great for people who have limited needs and aren't used to the customizing abilities of previous interfaces. I thought I was paying for another great experience from the ScanSnap line. Instead I received a shiny disappointment.



The negatives: the installation process appears to be written by a non-native speaker of English. The instructions took me a long time to figure out. For example, do you want to connect through a wireless access point? Or directly to your computer? Well, I want to connect through my wireless Lan directly to my computer. So which is it? After searching google for a half hour, it turns out that I should select wireless access point. You have to make this decision on the spot. You cannot defer it until later.
Another caveat: The new software works fine and will do what the prior software did. But the defaults are different. So you have to play with them until it behaves the way you need.
One more thing: The ScanSnap Home software will try to be the manager of your documents. In a sense, this is a good thing because you can edit the document right there and give it a name and view the metadata. (You can see the text recognition, for example.)
But if you use another app in your workflow like Adobe acrobat or PDF Expert, then when you finish using the app, the ScanSnap gets confused and will not scan until you shut down ScanSnap Home and restart it. Fortunately, you can turn off the feature where ScanSnap Home manages your documents, and then you don't have to worry about the scanning errors.
So, you will go through some pain in the initial set-up. But once you have it tamed, it is a great experience.

Continued later........
Updating my review of a few weeks ago. I still haven’t done any mass scanning yet, but after the long Christmas weekend tech support shutdowns I was able to get Fujitsu on the phone and explain all my problems. It turned out that all it was was setting up some of the configuration options properly in ScanSnap Hime. The new software is different and everything is there but it’s just in different places than in the old software. So they walked me through a lot of unintuitive configuring and now it’s working pretty well with my document management system. Fujitsu tech-support admitted this software still has a bit of a way to go, but hopefully improvements will be on the way as this product only been out a couple months. Considered acceptable to buy at this point and I’ve upgraded it to four stars.

The ix500 has been discontinued and the new ix1500 is a much different machine. I understand that people loved the ix500, as did we, but don't be daunted by some of reviews.
That said, we recently purchased an ix1500 for our legal office, and so far it works just fine, and the paralegal who uses it is happy. She had been using a ix500, but likes the new one more.
Installation was fast and error free.
In setting it up, I worked with Fujitsu tech support, which is consistently excellent, to create a user profile so it works exactly as the paralegal wants. The key is to set up user profiles.




After reading reviews and getting recommendations, I bought the Fujitsu ScanSnap iX1500 (even though I had heard it wasn't as good or as intuitive as its predecessaro - the iX500...but strangely enough the new iX1500 was cheaper than the iX500 and I figured maybe the people that wrote bad reviews for the iX1500 just didn't know how to read instructions or how to set it up). Anyway, I got the iX1500 and was SO EXCITED to put it to work and try it out.
After 2 days trying to make it work and testing it out, I ended up returning it. Compared to the Fujitsu fi-series (fujitsu also makes the Scansnap), the Scansnap is SO SLOW and clumsy. It scans slower. It saves slower. The associated software also requires SO many clicks and button pushes to do the same thing that would only take 1 click with my fi-series. I am not exaggerating when I say it made me frustrated beyond belief.
I know for personal use, I probably wouldn't splurge on the extra $400 to get the fi-series, BUT my 3 other Fujitsu fi-series scanners have been going strong for the last 4 years, never had a single problem, they're lightening fast, and they are *workhorses* (I scan medical documents for my office....and I need to scan treatment contracts while a patient is waiting so it needs to be FAST).
I am so disappointed with the Fujitsu Scansnap series. I have returned my Fujitsu Scansnap iX1500 and will be buying another Fujitsu fi-7160 scanner.


— Fujitsu decided not to write a 64-bit version of their software to, so none of the older models work with Catalina/Big Sur, etc. Their solution was to push their cloud software, or buy new hardware (e.g., this one).
— They try to manipulate users to use this product via their 'cloud'. If you choose the 'home' (aka, the "offline" version), you are bombarded with dark design pop-ups to get you to go to the cloud. No one wants to upload their scans to the cloud, they just want to scan them locally.
— If you try to use this with third-party scan software, e.g., ExactScan Pro (which is the best software to use, it's faster, OCR is instant and offers many other features), that software will not work if you have the ScanSnap software installed. If you uninstall the ScanSnap software, the hardware display changes to this alert dialogue that prompts you to download their bad software, and no buttons work (ExactScan still works, but it's annoying that you cannot use the screen to scan).
— The screen is now an illuminated touchscreen that feels cheap. I miss the hardware buttons.
Overall, it's a giant step back and I have no idea why Fujitsu did this to one of their best products. This is why the older ix500 unit is selling for 50% more now (~$600 as of July 2020) — everyone wants it instead.
Do not buy this scanner! The best way to go now-a-days is to find a scanner that is compatible like ExactScan Pro or VueScan that scans faster. There are many scanners now that are faster and about half the price of this that will work perfectly with third party. If Fujitsu reverses the trend to push people into their bad cloud software and allows their devices to freely be used with third-party software, I will update my review.

1. If opting for WiFi instead of USB, it is finicky and need to connect computer to the unit before every scanning session. USB is more automatic. Had to get rid of the USB connection because I already have the SV600 and only one Scansnap is allowed to be connected via USB at single time per PC.
2. Big rollers lead to unsightly tracks on the scan when scanning cheaply inked books or newspapers. I have kept an older model with smaller rollers to scan these materials.
3. Streaking warning appears even after cleaning the glass.
4. No longer bundled with Adobe PDF Standard.

Even if you use the Home software, it's half baked because you can't use it to organize documents. You can't easily move to other folders and if you use explorer, it won't recognize that any of the files have been moved but just give you an error that the file can't be found. You can't easily print from the program (you have to open up another program to print from). I understand that new software can be buggy, but forcing you to use the software (you can't use the old ix500 software, even though if you have the ix 500 you can use either).
Lastly, the scan cloud is another bust. You would think that you could avoid all the above problems and scan directly to the cloud without a computer. Wrong! Every time I try it says I need to re login, which means starting.... Scansnap Home and back to the problems listed above.

The Fujitsu ScanSnap iX1500 is making quick work of this task and we are getting a whole year's worth of taxes scanned in an hour or two, instead of weeks and weeks. This scanner is SO FAST! I still can't believe it scans bother sides of the item being scanned. It is truly amazing how well it works. There is a small learning curve, but not bad at all.
It is very well designed and is a quality made unit. It is also VERY versatile as is out of the box, but you can also change the settings for how it scans things and saves them if you wish. My only wish is that I had bought this scanner a LOT sooner!


The Fujitsu ScanSnap ix1500 is a HUGE disappointment, not just in the quality of the scans, but the software and ability to fine tune settings.
The software is a disaster, as is the online documentation. There is no manual included, only a thin pamphlet with brief setup instructions.
The software is a space hog, within the first hour my disk went from 21GB of free space to ~30MB of free space followed by relentless errors about disk space being low. Every language under the sun is installed by default, instead of prompting for the language you prefer and only installing that. The software is scattered across multiple folders in obscure places that made it difficult to find what was using up all my disk space.
The settings are another disaster, the main settings page/tab contains *some* settings, but others are nested in unintuitive places and are only visible after clicking an obscure checkbox. The language in some of the menus appears to be written by non-native English speakers, for example when choosing image quality, instead of choosing resolution like 200,300,400,600 dpi, you get to guess what "Good, Better, Best, Advanced" means.
Which is better, Best or Advanced?
When I finished installing the software and tried my first scan, I repeatedly got something like "An error occurred while processing the images. Code: -100", also "Scansnap Image Monitor has stopped working". If I googled the error I found nothing related to the scanner. The online documentation made no mention of the error code or how to troubleshoot the problem. In the end, after a couple hours of shear frustration, it turned out Kaspersky was blocking it because it detected suspicious activity. I had to add it as a trusted app.
The disk space problem turned out to be an option to keep RAW scans (for 2 weeks), but again this option was difficult to locate. I expected the RAW scans to be stored in the same location as I specified for the scans to be stored, not some obscure folder on my C: drive hogging up my space.
After fixing the Error 100 and making some scans, I found that color scans were badly faded and nearly unreadable. The bleed through from the back side of the page was bad too. There is a setting to reduce bleed through, but its not great. Another problem is scanned text, the lines for characters were thin and missing pieces, if you zoom in it's easier to see. There's setting to improve contrast, but its just a checkbox, its not adjustable. These scans were from clean first generation laser printed (text) and inkjet color, as well as printed color pages from magazines. I took those same pages and scanned them on my all-in-one printer/scanner/fax at 600dpi (which is what I'm assuming "Excellent" means) and the difference is obviously better.
The instructions to install the "snap-in" plastic document guide are unclear and its entirely possible it will get broken trying to install it or not get installed correctly.
PROS:
The pros are convenience to scan many documents with an automatic document feeder, and speed. Also, the unit is compact, doesn't need much desk space, and closes up when not being used. I was also able to configure it to scan directly to my NAS
I'm still on the fence about returning it, but lack of a better alternative in the same price range is a problem. I suspect the quality issues are due to the brightness of the LEDs used to illuminate the document. There are reasonable ways this could have been fixed and made adjustable, but were likely just disregarded.
I may get a chance to update this later with some examples of the scan quality.

