Отзывы о Сплит-система Fujitsu ASYG09KPCA/AOYG09KPCA
215 отзывов пользователей o Fujitsu ASYG09KPCA/AOYG09KPCA
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Скроменый эксперт
14.10.2020
10/10
Оценка пользователя
Великолепно
The only disappointment is that you cannot use ethernetand wireless at the same time
Скроменый эксперт
14.10.2020
10/10
Оценка пользователя
Великолепно
Amazing ease of use and reliability.
Скроменый эксперт
14.10.2020
10/10
Оценка пользователя
Великолепно
Works great, Very fast at scanning.
Скроменый эксперт
14.10.2020
10/10
Оценка пользователя
Великолепно
Very quick and efficient 2 sided scanner. Easy to set up and easy to use.
Скроменый эксперт
14.10.2020
10/10
Оценка пользователя
Великолепно
Fast Scanner. Love it.
Скроменый эксперт
14.10.2020
10/10
Оценка пользователя
Великолепно
Happy with scanner so far
Скроменый эксперт
14.10.2020
10/10
Оценка пользователя
Великолепно
Very good! Cheaper than stores!
Скроменый эксперт
14.10.2020
8/10
Оценка пользователя
Хорошо
It is good product but screen could be better
Скроменый эксперт
14.10.2020
10/10
Оценка пользователя
Великолепно
I Had my product within 2-3 days as advertised.
Скроменый эксперт
14.10.2020
10/10
Оценка пользователя
Великолепно
Very good product! Reliable and easy to use.
Скроменый эксперт
14.10.2020
10/10
Оценка пользователя
Великолепно
All good
Скроменый эксперт
14.10.2020
2/10
Оценка пользователя
Ужасно
Lightweight compact and quickness
Скроменый эксперт
14.10.2020
8/10
Оценка пользователя
Хорошо
So much faster than our previous model
Скроменый эксперт
14.10.2020
10/10
Оценка пользователя
Великолепно
I loved
Скроменый эксперт
14.10.2020
8/10
Оценка пользователя
Хорошо
It all started with there being next to no documentation.
It worked fine for a few days and now I am in software heck with "support" only open on weekdays and problems "communicating with the software error -14" . This is like a 1980's error message and there is nothing on the website to help you. There is next to Zippo for documentation. I have tried all manner of things (resetting computer, scanner, uninstalling and reinstalling software, temporarily turning off antivirus) and keep getting the communication error. Many hours of wasted time.
I tried a second computer and I am getting "Could not perform the recognition process"
I guess I will find out how their support works on Monday. This feels like the beta of a new product or maybe I just got a bad one.
UPDATE: Their telephone support was very nice but after over an hour with the "tier 1" support, they passed me onto "tier 2" support. It turns out there is a software bug that messes up a DLL file. The Tier 2 support person appears to have fixed the problem by updating the DLL file. There is apparently a software update coming that will fix this problem.
Its too bad the error code and the issue has not propagated down to their Tier 1 support so I didn't have to mess around for another 1+ hours.
UPDATE #2 - They have released the fix for the bug in the software and it seems to work. I'm enjoying how fast it can scan through some old paperback manuals that I am scanning so I can save space and be able to find things electronically. I think they could do a much better job with the software and user interface and the documentation is almost non-existent. Overall, I am becoming more pleased with the product as the main thing is the speed of scanning.
It worked fine for a few days and now I am in software heck with "support" only open on weekdays and problems "communicating with the software error -14" . This is like a 1980's error message and there is nothing on the website to help you. There is next to Zippo for documentation. I have tried all manner of things (resetting computer, scanner, uninstalling and reinstalling software, temporarily turning off antivirus) and keep getting the communication error. Many hours of wasted time.
I tried a second computer and I am getting "Could not perform the recognition process"
I guess I will find out how their support works on Monday. This feels like the beta of a new product or maybe I just got a bad one.
UPDATE: Their telephone support was very nice but after over an hour with the "tier 1" support, they passed me onto "tier 2" support. It turns out there is a software bug that messes up a DLL file. The Tier 2 support person appears to have fixed the problem by updating the DLL file. There is apparently a software update coming that will fix this problem.
Its too bad the error code and the issue has not propagated down to their Tier 1 support so I didn't have to mess around for another 1+ hours.
UPDATE #2 - They have released the fix for the bug in the software and it seems to work. I'm enjoying how fast it can scan through some old paperback manuals that I am scanning so I can save space and be able to find things electronically. I think they could do a much better job with the software and user interface and the documentation is almost non-existent. Overall, I am becoming more pleased with the product as the main thing is the speed of scanning.
Скроменый эксперт
14.10.2020
10/10
Оценка пользователя
Великолепно
I was hesistant after reading reviews about purchasing the iX1500, but I am glad I did. I have not encountered any of the noted flaws with feeding jams or software other users have thus far. I am fairly IT savvy and expect this system to perform well. I am using this for the home office on a Windows 10 PC and the software loaded and updated without issue. Wireless connections and setup was straight forward as it gets. I set up OCR when scanning documents and could find them via keyword searches without issues. I do enjoy that the software works well and doesn't have a ton of deep menus. The online user manual could use an update since it is broken across many individual pages instead being available as a single webpage.
One thing I did not expect was how small it packs up when you fold over the feeding tray which closes it up into a bread loaf sized piece. Scanning on both sides at 600 dpi takes only about 3 seconds for an 8"x11" document which seems nice to me. I thought about the price tag for a bit wondering why it is over $400 given the hardware isn't ridiculously high-end and doesn't have bluetooth speakers or make sandwiches. I figure the software quality and the R&D is where much of the cost goes because without the streamlined software and filing, scanners are just not going to be efficient in helping record and organize files. The software is solid, the scan filing, OCR'ing, and cloud uploads are all great for simply getting paper into cloud storage. If the house burnt down I would buy this again.
*Update 5/10/20 - So after a year of use I continue to be pleased with the iX1500. Motors still work, rollers are smooth, feeds are smooth, and there is an incremental software update about every 2-3 months. The OCR and indexing is nice...example; ease of searching up older vision exams papers and I could track the slow progression to more powerful eyeglasses prescriptions. Using this scanner and the Adobe Scan app for my phone has resulted in 80% of my documents being cloud based.
One thing I did not expect was how small it packs up when you fold over the feeding tray which closes it up into a bread loaf sized piece. Scanning on both sides at 600 dpi takes only about 3 seconds for an 8"x11" document which seems nice to me. I thought about the price tag for a bit wondering why it is over $400 given the hardware isn't ridiculously high-end and doesn't have bluetooth speakers or make sandwiches. I figure the software quality and the R&D is where much of the cost goes because without the streamlined software and filing, scanners are just not going to be efficient in helping record and organize files. The software is solid, the scan filing, OCR'ing, and cloud uploads are all great for simply getting paper into cloud storage. If the house burnt down I would buy this again.
*Update 5/10/20 - So after a year of use I continue to be pleased with the iX1500. Motors still work, rollers are smooth, feeds are smooth, and there is an incremental software update about every 2-3 months. The OCR and indexing is nice...example; ease of searching up older vision exams papers and I could track the slow progression to more powerful eyeglasses prescriptions. Using this scanner and the Adobe Scan app for my phone has resulted in 80% of my documents being cloud based.
Скроменый эксперт
14.10.2020
10/10
Оценка пользователя
Великолепно
Have been using a Fujitsu ScanSnap S1500 at home with a Mac for 10 years. Would have used it for another 10, but the MacOS Catalina upgrade isn't compatible with the drivers and Fujitsu says they won't be updating them. Kind of frustrating, but hard to complain about getting 10 years of solid service out of a product like that.
With all the negative reviews of this scanner from people who felt like they had downgraded from the ix500, I almost didn't buy it. In fact, I bought an Epson DS-780N first but ended up returning it because I thought the software was awful, at least for the way I use it (way too many steps to do a simple scan).
But I'm finding that I like the IX1500 a lot. I preferred the physical configuration of the S1500 (the output tray on the IX1500 feels cheap and doesn't open smoothly), but at least for me that's minor and at most a secondary consideration.
I like the LED screen, and how easy it is to customize the buttons. Most of the time I just want to scan what's in the feeder, dump it to a default directory as an OCR'd PDF, and open it in Preview which makes it easy to rename, move, and edit if I need to. That was super easy to configure, and also create a couple other commonly-used variants.
Setup was easy and straightforward, I set it up via Wifi.
I would have been happy to use the S1500 for 10 more years, nothing about the IX1500 is good enough that I'd have thrown out the S1500 and spent another $400 if I didn't need to. But given that wasn't an option, at least I do feel that what I got is a little better than what I had.
With all the negative reviews of this scanner from people who felt like they had downgraded from the ix500, I almost didn't buy it. In fact, I bought an Epson DS-780N first but ended up returning it because I thought the software was awful, at least for the way I use it (way too many steps to do a simple scan).
But I'm finding that I like the IX1500 a lot. I preferred the physical configuration of the S1500 (the output tray on the IX1500 feels cheap and doesn't open smoothly), but at least for me that's minor and at most a secondary consideration.
I like the LED screen, and how easy it is to customize the buttons. Most of the time I just want to scan what's in the feeder, dump it to a default directory as an OCR'd PDF, and open it in Preview which makes it easy to rename, move, and edit if I need to. That was super easy to configure, and also create a couple other commonly-used variants.
Setup was easy and straightforward, I set it up via Wifi.
I would have been happy to use the S1500 for 10 more years, nothing about the IX1500 is good enough that I'd have thrown out the S1500 and spent another $400 if I didn't need to. But given that wasn't an option, at least I do feel that what I got is a little better than what I had.
Скроменый эксперт
14.10.2020
2/10
Оценка пользователя
Ужасно
Update 2: The ScanSnap lost connection to my laptop, error message "The device is not responding. Check if this ScanSnap is selected by the device currently in use" I can only get it to work again by connecting the USB cable. Definitely not how I want to use it. Please fix Fujitsu
Update: it was working fine for months but some weird error happened today, it couldn't detect the computer - error message "the device is not responding. Check if this ScanSnap is selected by the device currently in used" and I had to reset the scanner and reinstalled the ScanSnap home on my computer for it to see the scanner again and get it working. I'm just glad all the scanned files didn't get deleted. So because of the weird bug and frustration to fix it I give it 1 star.
It scan documents to your computer. So far it works just fine, got two computer setup to receive the scans through Wifi. It can also scan to Google Drive and other clouds services -> setting that up was confusing, you can't set it up on the machine, you have to open the ScanSnap Home software -> go to Scan Settings -> click on cloud and set up your account.
You also need to go to their website to download the software -> instruction provided from the scanner mini-screen.
There are settings that can only be changed from the software and there are settings that can only be changed from the Scanner touch screen -> for example - if you want to load multiple load of documents and want them saved in one single pdf file. You have to changed it on the scanner touch screen -> you click the page icon and pick one with multiple page -> when that is done once one batch is done it asks you to add more pages until you are done you click finish. However if you use the software -> Feed Mode Settings -> Continuous Scan (which is what you are doing) it won't work.
Update: it was working fine for months but some weird error happened today, it couldn't detect the computer - error message "the device is not responding. Check if this ScanSnap is selected by the device currently in used" and I had to reset the scanner and reinstalled the ScanSnap home on my computer for it to see the scanner again and get it working. I'm just glad all the scanned files didn't get deleted. So because of the weird bug and frustration to fix it I give it 1 star.
It scan documents to your computer. So far it works just fine, got two computer setup to receive the scans through Wifi. It can also scan to Google Drive and other clouds services -> setting that up was confusing, you can't set it up on the machine, you have to open the ScanSnap Home software -> go to Scan Settings -> click on cloud and set up your account.
You also need to go to their website to download the software -> instruction provided from the scanner mini-screen.
There are settings that can only be changed from the software and there are settings that can only be changed from the Scanner touch screen -> for example - if you want to load multiple load of documents and want them saved in one single pdf file. You have to changed it on the scanner touch screen -> you click the page icon and pick one with multiple page -> when that is done once one batch is done it asks you to add more pages until you are done you click finish. However if you use the software -> Feed Mode Settings -> Continuous Scan (which is what you are doing) it won't work.
Скроменый эксперт
14.10.2020
10/10
Оценка пользователя
Великолепно
I am amazed at the size of this powerful scanner. The color was a soft white similar to the “soft white” lightbulbs on the market today. Very pleasing to the eye and blends in with my HP printer and Label maker since they are all the same color.
The initial set up was very easy considering I am not a Techie. I did not have any issues connecting to my network. The screen on the front very vibrant and easy to read. The prompts talked me through everything. The cost is very reasonable considering all of its functions, and capabilities.
Nowadays document scanners are the modern-day electronic answer to filing cabinets. I am using the scanner for both my business and personal use since it have the ability to set up multiple users.
The scanning speed was very fast and quiet. Since my purchase I have scanned everything from sales brochures, photos, receipts and multiple size papers.
Love that it scans 30 pages per minute. The auto sheet feed perfectly handles multiple size documents at one time. I mixed 8 ½ X 11, 4 X 6, receipts and a business card in the trays and everything came out in one file. It even duplexed the ones with information on the back page.
Another feature I like is the phone interface software you can download. I have an IPhone so I downloaded the iOS software from the App Store which allowed me to scan receipts and documents from my phone. In under a minute they are downloaded to my DropBox (also can send to One Drive, Google and most cloud base storage software.) account in a specific directory I set up to accept these scans. I was amazed at how fast it worked.
I previously had a Brother ADS 2000 but had multiple problems getting it to work with my updated computer software. Ended up having to scan all my documents to a USB drive, then copy them over to my computer where I then had to rename them. Very long drawn out process.
I highly recommend this scanner for both personal and business usage.
The initial set up was very easy considering I am not a Techie. I did not have any issues connecting to my network. The screen on the front very vibrant and easy to read. The prompts talked me through everything. The cost is very reasonable considering all of its functions, and capabilities.
Nowadays document scanners are the modern-day electronic answer to filing cabinets. I am using the scanner for both my business and personal use since it have the ability to set up multiple users.
The scanning speed was very fast and quiet. Since my purchase I have scanned everything from sales brochures, photos, receipts and multiple size papers.
Love that it scans 30 pages per minute. The auto sheet feed perfectly handles multiple size documents at one time. I mixed 8 ½ X 11, 4 X 6, receipts and a business card in the trays and everything came out in one file. It even duplexed the ones with information on the back page.
Another feature I like is the phone interface software you can download. I have an IPhone so I downloaded the iOS software from the App Store which allowed me to scan receipts and documents from my phone. In under a minute they are downloaded to my DropBox (also can send to One Drive, Google and most cloud base storage software.) account in a specific directory I set up to accept these scans. I was amazed at how fast it worked.
I previously had a Brother ADS 2000 but had multiple problems getting it to work with my updated computer software. Ended up having to scan all my documents to a USB drive, then copy them over to my computer where I then had to rename them. Very long drawn out process.
I highly recommend this scanner for both personal and business usage.
Скроменый эксперт
14.10.2020
10/10
Оценка пользователя
Великолепно
BLUF--For everyone worried that the ix1500 would be a completely disappointing upgrade to the ix500, this is a worthy replacement. I worked with the ix500 for years at work and when it came time for me to buy one for home, the ix1500 was my only realistic option due to pricing and availability. I was genuinely concerned that I was purchasing a lesser product based on the reviews I read on Amazon. Not the case. This is just as simple and easy to use and the new interface accommodates options for immediate storage in the cloud where you can access it from your laptop, desktop, and mobile device. Too easy. Another concern was whether the wi-fi connection would prove too troublesome to use with slow upload or access. Not an issue. I am very pleased with my purchase.
Скроменый эксперт
14.10.2020
4/10
Оценка пользователя
Ужасно
I just bought the ix1500 as an upgrade to my old s1500M. I was considering the ix500 but saw the brand new ix1500. Unfortunately, after hours of searching around (the ix1500 has no manual and there is little information online) I discovered a big difference between the ix500 and the ix1500 is that the ix1500 software can't send contact details from a business card directly to Outlook or Apple Contacts. The ix500 can use either the old ScanSnap software (Manager, CardMinder, etc.) or the new ScanSnap Home software. The ix1500 can only use ScanSnap Home. While CardMinder could send contact information directly to your Outlook/Contacts address book, ScanSnap Home does not have this capability. The ScanSnap customer service rep I spoke to told me that if scanning business cards into my address books is important, I should probably return my ix1500 and get the ix500. This seems like a HUGE FAIL on the part of Fujitsu in designing ScanSnap Home. I have wasted many hours in setup and trying to solve this.
Скроменый эксперт
14.10.2020
2/10
Оценка пользователя
Ужасно
I bought my first scansnap S1500 back in 2012 and an ix500 in 2018. both are still being used in my office and working great. Needed another scanner for new employee, so got this one. Absolute piece of junk. the scan to menu is gone unless you create a profile, and even then half the features are gone. Read another person's review talking about how the engineers took away all the good features of the older models and I second that. Over half the time I hit scan I get a message saying it is unresponsive and I have to hit the scan button 4 to 5 times before it will scan. Then if it does scan, half the time after I save the document I get an error message saying it has failed to scan. Extremely disappointed and have returned the item and will be purchasing a scanner from a different company
Скроменый эксперт
14.10.2020
2/10
Оценка пользователя
Ужасно
I just spent 3 hours trying to set up the cloud service for dropbox. No success. Never in my digital life (been on a Mac since 1992) have I seen such convoluted, useless help file. I usually don't need a help file, i always figure it out without help. I can't even start to explain, how twisted and full of contradictions the 'manual' is. the scanner itself is very fast and works well, but if you want to set up your own file structure in the cloud, you are at a loss. Other reviewers went through the same experience. Trust us, if you don't want to waste precious time, run away from this machine as fast and far as possible. for many years I used the S1300 Scansnap, and setting it up was a breeze. I simply set up a file in my dropbox folder and it would upload. Not so with this one, it does not let you change the destination folder - you have to go through a lengthy set up with the fuji website first and in the end, it just doesn't work, there has been a big yellow exclamation mark calling out at me for hours now - I am throwing the towel, this thing is going back, simply because of the deranged software.
Скроменый эксперт
14.10.2020
2/10
Оценка пользователя
Ужасно
5/4/19 I have just downgraded this review from two stars to one star. And this was only an hour after I wrote the review. I got another Error Code: -14 when attempting to scan again. This is the same error code that caused Fujitsu to reload my SW interface yesterday. A scanner that costs $400-$500 should not be doing this.
THE SCANNER ITSELF IS FANTASTIC. .... BUT ...... The SOFTWARE INTERFACE and it's problems make it just UNACCEPTABLE. How a company that makes great scanners can let a piece of garbage like this out into the marketplace is beyond me. There are so many problems with it.
For example:
1) Interface locks up all the time (especially when "recognizing"). This causes me to close the program, disconnect the scanner and start over.
2) My task manager shows that the image processing never shuts down and hogs my PC resources. (I have to open task manager and end the process for all of the processing tasks before it'll work again).
3) When I scan in "verify mode", I can change the name of an image and save it. However, the software then changes it back to the original scanned name, thereby forcing me rename the file a second time.
Conclusion:
I have read a number of reviews where people are complaining about the software interface where they said it was better on the previous model of this scanner. These models are pretty hard to buy now though.
My review would have been 4.5-5.0 stars IF the software was up to par ... but it just isn't.
So I gave it three stars for ease of use, and only two stars overall, because it is so much harder to use with all of these unnecessary problems. I have wasted hours on this and shouldn't have to.
Tech support was quite helpful. They reloaded the software yesterday (5/3/2019) and the problems went away for about a hour! Now I'm having the same issues again.
Disappointed. Hope they upgrade the SW soon.
THE SCANNER ITSELF IS FANTASTIC. .... BUT ...... The SOFTWARE INTERFACE and it's problems make it just UNACCEPTABLE. How a company that makes great scanners can let a piece of garbage like this out into the marketplace is beyond me. There are so many problems with it.
For example:
1) Interface locks up all the time (especially when "recognizing"). This causes me to close the program, disconnect the scanner and start over.
2) My task manager shows that the image processing never shuts down and hogs my PC resources. (I have to open task manager and end the process for all of the processing tasks before it'll work again).
3) When I scan in "verify mode", I can change the name of an image and save it. However, the software then changes it back to the original scanned name, thereby forcing me rename the file a second time.
Conclusion:
I have read a number of reviews where people are complaining about the software interface where they said it was better on the previous model of this scanner. These models are pretty hard to buy now though.
My review would have been 4.5-5.0 stars IF the software was up to par ... but it just isn't.
So I gave it three stars for ease of use, and only two stars overall, because it is so much harder to use with all of these unnecessary problems. I have wasted hours on this and shouldn't have to.
Tech support was quite helpful. They reloaded the software yesterday (5/3/2019) and the problems went away for about a hour! Now I'm having the same issues again.
Disappointed. Hope they upgrade the SW soon.
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