Отзывы о Сплит-система Fujitsu ASYG09KPCA/AOYG09KPCA

219 отзывов пользователей o Fujitsu ASYG09KPCA/AOYG09KPCA

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Скромный эксперт

14.10.2020

2/10

Оценка пользователя

Ужасно

This scanner worked for a while but now the software demands “You need to allow ScanSnap Home to access all data in the disk.” on macOS. IT WILL NOT DO ANYTHING NOW. I am not allowing some software from a scanner to access the data in my computer. WHEN YOU CALL YOU GET PUT ON HOLD AND THEY DO NOT RESPOND. IT HAS BEEN AN HOUR. THIS IS A HORRIBLE COMPANY.
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Скромный эксперт

14.10.2020

4/10

Оценка пользователя

Ужасно

I've scanned *hundreds of thousands* documents and pictures since my first scanner in 1992 which cost $1200 back then. I'm intimately familiar with their features and shortcomings.

The Fujitsu ScanSnap ix1500 is a HUGE disappointment, not just in the quality of the scans, but the software and ability to fine tune settings.

The software is a disaster, as is the online documentation. There is no manual included, only a thin pamphlet with brief setup instructions.

The software is a space hog, within the first hour my disk went from 21GB of free space to ~30MB of free space followed by relentless errors about disk space being low. Every language under the sun is installed by default, instead of prompting for the language you prefer and only installing that. The software is scattered across multiple folders in obscure places that made it difficult to find what was using up all my disk space.

The settings are another disaster, the main settings page/tab contains *some* settings, but others are nested in unintuitive places and are only visible after clicking an obscure checkbox. The language in some of the menus appears to be written by non-native English speakers, for example when choosing image quality, instead of choosing resolution like 200,300,400,600 dpi, you get to guess what "Good, Better, Best, Advanced" means.
Which is better, Best or Advanced?

When I finished installing the software and tried my first scan, I repeatedly got something like "An error occurred while processing the images. Code: -100", also "Scansnap Image Monitor has stopped working". If I googled the error I found nothing related to the scanner. The online documentation made no mention of the error code or how to troubleshoot the problem. In the end, after a couple hours of shear frustration, it turned out Kaspersky was blocking it because it detected suspicious activity. I had to add it as a trusted app.

The disk space problem turned out to be an option to keep RAW scans (for 2 weeks), but again this option was difficult to locate. I expected the RAW scans to be stored in the same location as I specified for the scans to be stored, not some obscure folder on my C: drive hogging up my space.

After fixing the Error 100 and making some scans, I found that color scans were badly faded and nearly unreadable. The bleed through from the back side of the page was bad too. There is a setting to reduce bleed through, but its not great. Another problem is scanned text, the lines for characters were thin and missing pieces, if you zoom in it's easier to see. There's setting to improve contrast, but its just a checkbox, its not adjustable. These scans were from clean first generation laser printed (text) and inkjet color, as well as printed color pages from magazines. I took those same pages and scanned them on my all-in-one printer/scanner/fax at 600dpi (which is what I'm assuming "Excellent" means) and the difference is obviously better.

The instructions to install the "snap-in" plastic document guide are unclear and its entirely possible it will get broken trying to install it or not get installed correctly.

PROS:

The pros are convenience to scan many documents with an automatic document feeder, and speed. Also, the unit is compact, doesn't need much desk space, and closes up when not being used. I was also able to configure it to scan directly to my NAS

I'm still on the fence about returning it, but lack of a better alternative in the same price range is a problem. I suspect the quality issues are due to the brightness of the LEDs used to illuminate the document. There are reasonable ways this could have been fixed and made adjustable, but were likely just disregarded.

I may get a chance to update this later with some examples of the scan quality.
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Скромный эксперт

14.10.2020

10/10

Оценка пользователя

Великолепно

I am writing this review because I am very pleased with this scanner. I have been using a portable Brother Scanner for 5 years and I am in the Mortgage Business. I have had so many fights with that stupid scanner. I finally took the leap and bought a real scanner that I didn't have to hand feed into the scanner. I literally walk away from my new scanner now and I don't have to worry that it will pull 5 pages through at once. I paid $400+ for this luxury! I love how the scanner has a page counter on the main screen so you can see how many pages are going through. I read a review on here and the guy said he worked in an IT department and was very happy with this scanner. I was sold on his comment. That is why I bought this scanner. I would highly recommend it. I Love the touch screen. All around I would recommend it to anyone!
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