Отзывы о Ноутбук HP 15s-eq3010ny (7D1E4EA)
1570 отзывов пользователей o HP 15s-eq3010ny (7D1E4EA)
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HP 15s-eq3010ny (7D1E4EA)?
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Last test will be to connect to 4k/3820dpi monitor thru HDMI port. If it can't do that, it will be Ebay "dump it" computer. There is no DVD player/ recorder but they are $25 at Walmart for LG / USB unit that worked well. Windows 10 has no software to play a DVD movie so hunt for that. Price? 3x price any laptop I ever bought as I like desktops for a REAL computer. Fast enough. Hope it lasts. Apparently laptops are in short supply this year... this is better than most but it's still a compromise.

2. If you are unable to use it you can check the installation video in web and you are good to go.
3. I used it for black and white printing and after almost 250 print out the ink ended.
Overall Good product.


After having this laptop for only a month and a half, the display stopped working. All I could see was a completely black screen.
I called HP since the product was still under warranty. We went through a series of tests on the device, over the phone. The representative stated that whatever had gone wrong is a common problem with this laptop. So, a Service Order was created. I was told they would have the laptop for 3-4 business days for the repair, then they would send it back to me.
It has now been four days shy of a month that they have had my laptop, and I just received an email stating that there has been "Accidental Damage" that was deemed as "Customer Induced Damage." The email states that the repair cost will be $625.67. I reached out to HP again and filed a complaint because there was no damage to the laptop when I sent it in. I was asked if I had pictures proving that statement, which of course - I don't. I asked why, if there is damage to the device, it wasn't noted when they received the laptop. I was required to fill out a form upon sending the laptop to them, describing the issue and if there was any damage to the device. I would have thought they would have inspected the laptop upon receipt. Now, almost a month later, with no communication from HP during that time, they're telling me there is "Customer Induced Damage."
That was four days ago. I have attempted to make contact with that representative every day since, with no luck. I have left messages each time, with ZERO response from him. HP still has my laptop and I am now four days past my return window.
Luckily I bought the Asurion Protection Plan...but, I still can't get ahold of HP in order to get my laptop back.
**Update 3/9/2021 - I finally got the laptop back and sent it straight to Asurion. That was two weeks ago. Asurion ordered the parts, but apparently the device is still not fixable. So, after all this time, thinking the laptop would be repaired, now I have to search for a new one.









But I pulled the trigger on this HP Core 7 and boy am I glad I did. This gem is awesome. I looked at many on Amazon before deciding on this one as I have had a good HP laptop before. The only thing I miss is I thought this model had an illuminated keyboard, and it does not. It must have been another model I was looking at. While I love a backlit keyboard, I don't care because this laptop is fantastic. I couldn't be happier with this purchase. Buy it if you need a good laptop, you won't be sorry either. Thank you HP.




A suggestion to HP would be: They should have a ink cartridge recycling program for customers in view of environmental impact of used cartridges


I tried to enter this review several times, and it still hasn't been published yet.


