Отзывы о Внешний HDD Western Digital My Passport Wireless Pro
129 отзывов пользователей o Western Digital My Passport Wireless Pro
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Скроменый эксперт
15.10.2020
2/10
Оценка пользователя
Ужасно
Total disaster. Had to call Tech Support on the 3rd day after trying unsuccessfully to set this up with my Mac. Support was good, required changing a bunch of settings that I would never have figured out, and that certainly are not indicated anywhere in the so called "manual" (on line).
After Tech Support got things going, I went to transfer a file by USB cable. It crashed. I restarted, and had to reset, and eventually was successful. I then wanted to test using Wifi transfer with another larger file of photos. Came back 20 minutes later to find an error message. Tried to re-start the process, and drive gave me various error messages, basically could not access the files. At one point, all the blue lights started flashing on the unit, I don't know why. I tried to connect back via USB, and this failed, as well.
Somewhere along the line I got fed up and decided I would return this. But of course I have to erase the disk, because some files had already transferred.
Now the disc won't even let me move the files to trash OR even wipe the drive completely clean using Disk Utility. It will not allow access via WiFI or by USB. The disk will not mount at all and I get error messages when I try to erase or recover or repair the drive. What a piece of junk.
I have already printed out my return label, but tomorrow I"m going to have to call Tech Support again, and spend another hour, just to have them wipe this drive clean before I return it. Since the blue light has been flashing for about an hour, unable to mount disk, I don't know if they'll even be able to do that.
Thank you MyPassport Wireless Pro, for wasting 8 hours of my life.
After Tech Support got things going, I went to transfer a file by USB cable. It crashed. I restarted, and had to reset, and eventually was successful. I then wanted to test using Wifi transfer with another larger file of photos. Came back 20 minutes later to find an error message. Tried to re-start the process, and drive gave me various error messages, basically could not access the files. At one point, all the blue lights started flashing on the unit, I don't know why. I tried to connect back via USB, and this failed, as well.
Somewhere along the line I got fed up and decided I would return this. But of course I have to erase the disk, because some files had already transferred.
Now the disc won't even let me move the files to trash OR even wipe the drive completely clean using Disk Utility. It will not allow access via WiFI or by USB. The disk will not mount at all and I get error messages when I try to erase or recover or repair the drive. What a piece of junk.
I have already printed out my return label, but tomorrow I"m going to have to call Tech Support again, and spend another hour, just to have them wipe this drive clean before I return it. Since the blue light has been flashing for about an hour, unable to mount disk, I don't know if they'll even be able to do that.
Thank you MyPassport Wireless Pro, for wasting 8 hours of my life.
Скроменый эксперт
15.10.2020
2/10
Оценка пользователя
Ужасно
The battery died just out of warranty (I bought this from Amazon a little over a year ago). Will not even work as a portable drive now (will not mount when plugged-in via USB).
Скроменый эксперт
15.10.2020
10/10
Оценка пользователя
Великолепно
I'm amateur photographer of birds and normally when you go to the forest for many days you are limited in weight and can't find easy electric power, for this reason i buyed the disk. Is much more cheaper to buy this disk than buy 2, 3 or 4 high capacity digital memories.
Work fine with SD memory and XQD memory reader.
My Passport wireless Is a Hard Disk Drive with battery, be careful when the disk is in operation doesn't move the HD. If you shake a HD when read or write, could break the disk. The most of bad comments could be realted to this cause. The software is basic but work fine.
Work fine with SD memory and XQD memory reader.
My Passport wireless Is a Hard Disk Drive with battery, be careful when the disk is in operation doesn't move the HD. If you shake a HD when read or write, could break the disk. The most of bad comments could be realted to this cause. The software is basic but work fine.
Скроменый эксперт
15.10.2020
2/10
Оценка пользователя
Ужасно
1. This is not a user friendly product. I followed all instructions in the user manual to set this up. I got one laptop to work; I was not able to get it to work with an additional PC laptop nor a MacBook Pro.
2. The battery has issues. I fully changed it and turned it off. Overnight, the battery lost power down to 77 percent. The battery fully charged appears to last 4 or 5 hours. I am afraid to keep it plugged in as there are reviews elsewhere of the lithium battery bulging through the case.
I am going to return this. It is not doing what it was marketed to do.
2. The battery has issues. I fully changed it and turned it off. Overnight, the battery lost power down to 77 percent. The battery fully charged appears to last 4 or 5 hours. I am afraid to keep it plugged in as there are reviews elsewhere of the lithium battery bulging through the case.
I am going to return this. It is not doing what it was marketed to do.
Скроменый эксперт
15.10.2020
2/10
Оценка пользователя
Ужасно
PLEX will not run on the WD My Passport Wireless Pro unless you have an active Internet connection. I believe the confusion comes from PLEX who says on it's web site "Use Offline. No internet, no problem. Connect your devices to your My Passport Wireless Pro and stream any compatible content, without the need for an internet connection." If you do a Google search you will see that many people have this problem as soon as they disconnect the MPWP from the Internet. I have been unable to find a solid solution or FAQ on how to get this product to work as advertised. Google does reveal people suggesting it does work when traveling -- however those people do not provide an explanation of how to get this to work. WD or PLEX need to provide a clear step-by-step set of instructions on how to get this to work -- or they need to remove the language "No internet, no problem" from their marketing materials. As soon as the Internet is disconnected from the MPWP Plex will respond with the message: "Plex is not reachable. Make sure your server has an internet connection and any firewalls or other programs are set to allow access." I am running the latest MPWP firmware and latest Plex as of this posting.
Скроменый эксперт
15.10.2020
4/10
Оценка пользователя
Ужасно
I only give 2 stars because of a key shortcoming. Absent the charging/continuous use shortcoming this thing really is really a great device.
Pros:
-This thing works as advertised.
- It was easy to set up.
-I installed Plex without incident and it worked really well as a Plex Media Server. I purchased it so that I could use it a media server in the house as well as on the road in the car/hotel etc..
-My kiddos were able to connect to it with their tablets to stream any of our collection of movies or music.
-I was really looking at this device as great solution to some of my electronic needs on road (media, camera sd chip backup, etc..)
-If you don't need it to be on for long periods of time it is a great device.
Cons:
WD left of some key bits of design that will forever limit how well I can use this device as I intended. The instructions should have explicitly noted that the unit should not be plugged into the charger while in use. While connected to the charger the unit is always trying to charge the battery which gets very hot and shuts the whole unit down to protect itself. Then after just a short while the battery is cooked and no longer takes a charge. We barely got to use it before it became unusable.
I just wish the unit was smart enough to manage the battery charge and run the unit. Or maybe they should have provided a separate auxiliary power option that allowed for continuous operation. A 5 hour car ride was all it took to cook the thing off.
WD was excellent and quick to offer warranty replacement. I will unfortunately have to modify how I use the replacement device and let it run until low battery before it goes back on the charger. This will severely limit my intended use. So close to perfection as a portable NAS and Media Server....for a few hours anyway.
Other Thoughts:
There are so few options to run a portable media server to date that that I will tolerate the shortcomings. I don't think any other similar device actually advertises Plex compatibility. If you plan on using this as an extended use media server in your home or on the road just don't charge it until it needs it.
Pros:
-This thing works as advertised.
- It was easy to set up.
-I installed Plex without incident and it worked really well as a Plex Media Server. I purchased it so that I could use it a media server in the house as well as on the road in the car/hotel etc..
-My kiddos were able to connect to it with their tablets to stream any of our collection of movies or music.
-I was really looking at this device as great solution to some of my electronic needs on road (media, camera sd chip backup, etc..)
-If you don't need it to be on for long periods of time it is a great device.
Cons:
WD left of some key bits of design that will forever limit how well I can use this device as I intended. The instructions should have explicitly noted that the unit should not be plugged into the charger while in use. While connected to the charger the unit is always trying to charge the battery which gets very hot and shuts the whole unit down to protect itself. Then after just a short while the battery is cooked and no longer takes a charge. We barely got to use it before it became unusable.
I just wish the unit was smart enough to manage the battery charge and run the unit. Or maybe they should have provided a separate auxiliary power option that allowed for continuous operation. A 5 hour car ride was all it took to cook the thing off.
WD was excellent and quick to offer warranty replacement. I will unfortunately have to modify how I use the replacement device and let it run until low battery before it goes back on the charger. This will severely limit my intended use. So close to perfection as a portable NAS and Media Server....for a few hours anyway.
Other Thoughts:
There are so few options to run a portable media server to date that that I will tolerate the shortcomings. I don't think any other similar device actually advertises Plex compatibility. If you plan on using this as an extended use media server in your home or on the road just don't charge it until it needs it.
Скроменый эксперт
15.10.2020
6/10
Оценка пользователя
Плохо
Purchased a 3TB version 2 1/2 yrs ago to use as a backup for my laptop and to backup my SD card when traveling. It worked fine for both until it would no longer charge (files still available so far when attached to laptop.) . Warranty is for 2 yrs, so no replacement. I take thousands of images when traveling so the SD card backup was the deciding factor over a HD without it. Just pop in the SD card and it automatically will copy any images not previously copied. It creates a separate folder for each date that makes it very handy for organizing after returning home. So far, I haven't found a better alternative so I'll likely bump up to the 4TB and hope it lasts longer. As I use it only for backup, I don't use any of the streaming functions, but they did seem to work when I initially tested them.
Скроменый эксперт
15.10.2020
10/10
Оценка пользователя
Великолепно
I read the reviews... I watched Youtube ... I bought one! and am about ready to get 2 more. WHY you may ask? Well I'm glad to say that this little photographer used to hate setting up to edit my camera(s) footage could take hours to transfer files from SD cards into folders. With this little helper when a card is full I simply swap it for a blank and then place the card into the Passport Wireless Pro and it copies the files to the Passport and in my setup it leaves originals on the card (Easy backup). And I want the other 2 Passport Wireless Pro's to directly attach to the tripods to not only store the data but to keep the camera charged (action cameras Gopro Pro's). I will as I said be putting my money where my mouth is in about a month.. I recommend 100%
Скроменый эксперт
15.10.2020
6/10
Оценка пользователя
Плохо
I am a Mac user and bought this for the purpose of using it as disk for Time Machine backups. Unfortunately, it was only after I bought it that after enough searching and trying, I learned this will only work with Time Machine in USB mode. I already have an external drive for USB Time Machine backups. [My problem is my Time Capsule which stops working on a regular basis.] I then tried to use it for Time Machine in USB mode. It took numerous tries, but I finally got it to go into USB mode and do a backup. Unfortunately the first time was the last time. I called WD support, and the guy I spoke to was helpful, but we could not get it to go back into USB mode. He thinks the problem is the USB cord. The USB cord works to charge when connected to either the provided plug or when connected to the computer, but no matter what we tried, the computer would not recognize the drive through the USB.
I did not try any of the other functions. I am returning because of the USB problem.
I did not try any of the other functions. I am returning because of the USB problem.
Скроменый эксперт
15.10.2020
4/10
Оценка пользователя
Ужасно
In reading the product description I was very hopeful for this product, but was disappointed with the end product. First let me share what I do like about the product. The ability to push a power button and get access to files on that drive via our iOS products using the WD app without having to turn on the laptop is useful. We live in a place with very bad internet and so we cannot rely on watching shows over the net. Instead we rely on this device. For finding movies or shows in a folder structure of the drive using the WD app the drive works well.
Now for the negatives. First I ordered a 3TB drive and received a 2TB drive. I had to contact Amazon support and they quickly fixed the problem, but it was a hassle. Once i got the 3TB drive I updated to the latest firmware and recommended in comments, but continued to have connectivity issues. The drive will randomly start blinking all of the lights and the drive is not accesible. It is not easy to turn off at this point and I have had to do a hard reset to get it to work again. Also it is spotty on connectivity to my mac when plugged in via USB. Sometimes the drive shows up, more often than not it simply doesn't show. I can see that a drive is plugged in with my computer hardware monitor but the drive does not show up in Disk Utility. Often I have had to give the disk to my friend with a PC so that the disk can be scanned and fixed before my mac can view it again. Also if I try to use the SMB (samba) share to see the files I find that it is painfully slow often taking 20 secondes just to see the contents of a folder. Also, I have never gotten Plex to work. I have all my videos in mp4 format so they should not need transcribed, yet I cannot get the app to work. The first 2-3 times i tried to install PLEX it got stuck somewhere in the installation process and never finished. After waiting hours I had to force reset the device and try again. The last time it says that Plex was installed but that is also when the blinking issue I mentioned above started. Also I never got a single video to actually play over Plex.
Maybe my unit was faulty and that is why I had these problems. Overall I am pleased wth WD products I have used and this this product has alot of potential, but am sad that my product has not worked as I had expected.
Now for the negatives. First I ordered a 3TB drive and received a 2TB drive. I had to contact Amazon support and they quickly fixed the problem, but it was a hassle. Once i got the 3TB drive I updated to the latest firmware and recommended in comments, but continued to have connectivity issues. The drive will randomly start blinking all of the lights and the drive is not accesible. It is not easy to turn off at this point and I have had to do a hard reset to get it to work again. Also it is spotty on connectivity to my mac when plugged in via USB. Sometimes the drive shows up, more often than not it simply doesn't show. I can see that a drive is plugged in with my computer hardware monitor but the drive does not show up in Disk Utility. Often I have had to give the disk to my friend with a PC so that the disk can be scanned and fixed before my mac can view it again. Also if I try to use the SMB (samba) share to see the files I find that it is painfully slow often taking 20 secondes just to see the contents of a folder. Also, I have never gotten Plex to work. I have all my videos in mp4 format so they should not need transcribed, yet I cannot get the app to work. The first 2-3 times i tried to install PLEX it got stuck somewhere in the installation process and never finished. After waiting hours I had to force reset the device and try again. The last time it says that Plex was installed but that is also when the blinking issue I mentioned above started. Also I never got a single video to actually play over Plex.
Maybe my unit was faulty and that is why I had these problems. Overall I am pleased wth WD products I have used and this this product has alot of potential, but am sad that my product has not worked as I had expected.
Скроменый эксперт
15.10.2020
6/10
Оценка пользователя
Плохо
But, one of the most primitive and user-unfriendly operating systems I have recently run across. If all you want to do is employ the Bluetooth to transfer photos from your mobile device to this storage unit, it works OK. (It doesn't remember the photos your transferred previously, however, so you must do that yourself.) Suppose you want to log onto the dashboard on the device? Apparently, if you haven't done that during initial setup, it sends you in circles to select the device first, but then doesn't remember that you have done that to allow you to create a login.
Скроменый эксперт
15.10.2020
8/10
Оценка пользователя
Хорошо
I bought it mainly for use on the road and touring in our RV - mostly on our trips in Europe. Most times we don't bother with chasing exotic cell data schemes with constant multi-country travels and use wifi whenever we stumble onto it. A lot places we go to don't even have very good cell coverage anyway. Plex is not for us.
Just to note that the small USB power adapter only has an attachment for the US, no other adapters are included - although there are empty slots in the packaging - clearly to accommodate additional adapters. I didn't and don't plan on using the power brick anyway. Extra adapters might have been useful though.
You will have to set aside a little time to set things up - though simple steps - to get everything running to your requirements. I have used the drive for a week and found it to be very useful for both backing up media without having to bring out the Macbook Pro and for watching movies on our iPads. Having only had the drive a week I am in the habit of checking to make sure all the files are there after an auto-import just to make sure, especially if I put the same card in a few times with additional data added on. Each time it creates a new folder with many sub folders buried in them which makes checking files that have been auto-saved a little tedious.
All in all I am happy with this product but I went into this knowing what I wanted and what this drive delivers. For the travel that we do, it works great.
Mine was pre-formatted as ExFAT.
Just to note that the small USB power adapter only has an attachment for the US, no other adapters are included - although there are empty slots in the packaging - clearly to accommodate additional adapters. I didn't and don't plan on using the power brick anyway. Extra adapters might have been useful though.
You will have to set aside a little time to set things up - though simple steps - to get everything running to your requirements. I have used the drive for a week and found it to be very useful for both backing up media without having to bring out the Macbook Pro and for watching movies on our iPads. Having only had the drive a week I am in the habit of checking to make sure all the files are there after an auto-import just to make sure, especially if I put the same card in a few times with additional data added on. Each time it creates a new folder with many sub folders buried in them which makes checking files that have been auto-saved a little tedious.
All in all I am happy with this product but I went into this knowing what I wanted and what this drive delivers. For the travel that we do, it works great.
Mine was pre-formatted as ExFAT.
Скроменый эксперт
15.10.2020
8/10
Оценка пользователя
Хорошо
There are some issues with files transferred from a Gopro Hero 5 Black. The folders created by the WD will show the wrong date. But the files inside will have the correct date as stamped by the gopro. I wrote to WD and I am awaiting their support response on this. Great product nonetheless. Also great for using it as an external hard drive when creating your movies on Gopro Studio, which is a process that would fill up your internal hard drive very rapidly.
Скроменый эксперт
15.10.2020
10/10
Оценка пользователя
Великолепно
I read many reviews on this product before purchase and I must admit I was about skeptical due to all of the negative reviews. I have only had this device for a week and it has performed flawlessly. I bought this device for 2 reasons: First, I wanted a wireless solution that was portable for media for everyday situations because my desk is already cluttered with external drives attached directly to my MacBook Pro. Second, we were going on vacation and I wanted a portable media solution for the vehicle (yes I am aware this is an HDD and the risks in a moving vehicle). Never had a connection problem or configuration problem. Transfer speeds were about 100 Mbps when directly connected to my 2015 13" MacBook Pro connected directly to USB 3.0. I moved almost 2.5 TB of media to the device overnight and had no issues. I'm not sure if the reported problems were solved with the firmware update that I received immediately after power. The size is slightly awkward but easy enough to get used to. I was only slightly interested in the Plex server just to see how it would perform, however with such an under powered chip I didn't have high expectations. I have so much media that I canned that idea. I use Kodi on most of my devices and 75% or my media has already be transcoded for iOS devices....so media viewing and usage has been fine. I personally use Kodi on my devices and link them to this via the built-in FTP solution and that absolutely works. If I run into any issues I will update this review however as of now I am 100% satisfied with this purchase.
Скроменый эксперт
15.10.2020
2/10
Оценка пользователя
Ужасно
I am an amateur photographer. It’s been almost 1 year I use this product and I wanted to use this product for my main photo storage.
Before a year product create a bad request 400157 and completely stop functioning. Fortunately I was using also cloud backup so I have recover some of my photos but unfortunately not all of them.
Before stop functioning it was also not stable and connecting the disk was not easy easy either.
My experience unfortunately It’s not a useful and reliable product as it was said on WD’s ads and should be stay away from this series.
Before a year product create a bad request 400157 and completely stop functioning. Fortunately I was using also cloud backup so I have recover some of my photos but unfortunately not all of them.
Before stop functioning it was also not stable and connecting the disk was not easy easy either.
My experience unfortunately It’s not a useful and reliable product as it was said on WD’s ads and should be stay away from this series.
Скроменый эксперт
15.10.2020
6/10
Оценка пользователя
Плохо
The experience on a laptop, Android tablet, and iPad tablet is completely different. In fact, the features in the apps are different. I was trying to sunset my iPad and back everything up but it is so slow and often crashes if you make too many changes to files at one time (naming and organizing them into folders). It also always goes through your wifi, which I didn't understand. Sometimes it has an Ip address is hooked up to my router, but it still says its offline. I turn it on and off and try again. Sometimes it works great for awhile and then just stops. If you are looking at this as an alternative for paying for Cloud storage, it may drive you bonkers. If it affects your data usage, you will still have to pay but this is clunky and slow. However, at least you are not paying to rent your own data.
Скроменый эксперт
15.10.2020
6/10
Оценка пользователя
Плохо
My Passport Wireless Pro 3 TB
Well, I'm a professional photographer and I wanted to love this My Passport Wireless Pro 3 TB so much. Alas, there's too little feedback on the sparse interface of the unit which requires turning on and constantly monitoring the app to see what's going on. I don't care about the audio\video streaming and I think there's a huge market for this for photographers but the biggest problem is the backups. Sometimes it works, sometimes it just picks up half a dozen photos from a shoot. I wait diligently for the lights to all glow and wait. The unplug the SD card carefully but nothing - maybe just a few photos are backed up.
Well, I'm a professional photographer and I wanted to love this My Passport Wireless Pro 3 TB so much. Alas, there's too little feedback on the sparse interface of the unit which requires turning on and constantly monitoring the app to see what's going on. I don't care about the audio\video streaming and I think there's a huge market for this for photographers but the biggest problem is the backups. Sometimes it works, sometimes it just picks up half a dozen photos from a shoot. I wait diligently for the lights to all glow and wait. The unplug the SD card carefully but nothing - maybe just a few photos are backed up.
Скроменый эксперт
15.10.2020
6/10
Оценка пользователя
Плохо
Will absolutely allow you to travel without a laptop. SD card backup was reliable and consistent, at passable speeds (not great). On a 3 week trip, I backed up 500gb of media as I went, and had no issues.
Where things really started to break down was using the app (connecting was not consistent) , viewing footage (4k basically never worked), browsing folders with lots of media. The wifi connection in general seemed flaky, so it made previewing media totally unusable.
Where things really started to break down was using the app (connecting was not consistent) , viewing footage (4k basically never worked), browsing folders with lots of media. The wifi connection in general seemed flaky, so it made previewing media totally unusable.
Скроменый эксперт
15.10.2020
2/10
Оценка пользователя
Ужасно
was anxiously awaiting this device to offload pictures from the chips in my camera. Device arrived, instructions that ship with it are useless, and normally deducing how to connect, I tried. Spent ½ hour with the support person from somewhere outside the US, and after making me reboot everything in site, he finally decided that the device was defective. SO, now a return shipment and a wait for the replacement unit. If this doesn't go completely smoothly, then back it goes never to be considered again.
Well, tried a replacement, and got through the connection issues. Note; had to use a computer to get started, as phone software wouldn't accept the password again. tried it for two days, and had too many failures and complications to trust it in the field. Too bad, great idea, bad execution. Ive attached a screen shot of latest fubar showing my 3TB drive with 5.1 available. This is after it got into a situation where all but a couple hundred GB were available, had to hard reset to factory to get back to normal. This latest was just plain funny.
Well, tried a replacement, and got through the connection issues. Note; had to use a computer to get started, as phone software wouldn't accept the password again. tried it for two days, and had too many failures and complications to trust it in the field. Too bad, great idea, bad execution. Ive attached a screen shot of latest fubar showing my 3TB drive with 5.1 available. This is after it got into a situation where all but a couple hundred GB were available, had to hard reset to factory to get back to normal. This latest was just plain funny.
Скроменый эксперт
15.10.2020
10/10
Оценка пользователя
Великолепно
This hard drive worked exactly as advertised. I brought mine on a sailing trip around the world and it was perfect for storing and streaming my favorite TV shows and movies on my Samsung Tab S2. If only one device is connected you can stream 1080p without issue. If two devices are connected, you can stream low resolution video (≤ 720p). Any more than that and you will have to download your video onto the device of your choosing and watch it later.
Скроменый эксперт
15.10.2020
8/10
Оценка пользователя
Хорошо
After reading some of the negative reviews, I was hesitant to get this. Eventually, I gave in to temptation and decided to give it a try. It has worked great so far. From accessing documents to using it as a Plex server, I haven't had any problems. If you're planning on using this for Plex, remember that this cannot transcode video. I've converted my videos to mp4, and everything has been fine.
Скроменый эксперт
15.10.2020
10/10
Оценка пользователя
Великолепно
If you hate wires and shoot a lot of videos on the go, are an avid traveler or a photographer, this will be your savior when your card runs out of space or you want to view your footage but your camera is out of juice. Also, I use it for my family too, where they all back-up important data together on cloud and save a copy here on the disk.
Скроменый эксперт
15.10.2020
10/10
Оценка пользователя
Великолепно
Had a week and aside from an issue where I couldn’t play .wma songs off the app and then it only saved 1/3 of the .mp3 songs (I contacted support and they were quick and the problem got solved), I have had no problems that would lead me to believe this isn’t a quality hard drive. Great quality for the price and the app that you can pair with it is 4 star (a little slow, but it’s wireless, so sort of to be expected)
Скроменый эксперт
15.10.2020
2/10
Оценка пользователя
Ужасно
The reviews on this unit were split so I thought I would take a chance. I am very good with electronics and two hours in trying to get this set up I felt it was time to return it and not bash it against the wall like I wanted to do. It is slow, works sporadically and does not live up to the WD name. I was looking at it as an option to back up my SD cards when I am taking photos in the field. This product is not the answer just a disappointment.
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