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p.gosai
08.12.2022
8/10
Оценка пользователя
Хорошо
It’s a good phone but
It’s a good phone but, I bought it about 4 days ago it came with south Korean
Language as a default language and it was quite a challenge to change the
Language into English, went on to utube to see if any info into changing
the language but I couldn’t find anything on changing Korean language into English,
Secondly when you put UK sim card in it, it does not connect to network automatically
You have to go into Settings—More network---mobile network---network operators—
It will then scan and search for UK network, after that click on your operator network.
To change from Korean language into English go into setting---scroll down and tap onto
A blue circle with letter A in the middle----it will bring up a screen ---then tap on the
Second line on the screen---it will then giveyou option of European languages to choose
From---tap on to English. I think my phone was setup for sale in south Korea,
Even though it’s European model SM-G900F. I did contact the Amazon they responded
Very quickly to help, but before I could contact them again , I managed to resolve the problem.
It’s a very good phone and I must say excellent service from Amazon.
Language as a default language and it was quite a challenge to change the
Language into English, went on to utube to see if any info into changing
the language but I couldn’t find anything on changing Korean language into English,
Secondly when you put UK sim card in it, it does not connect to network automatically
You have to go into Settings—More network---mobile network---network operators—
It will then scan and search for UK network, after that click on your operator network.
To change from Korean language into English go into setting---scroll down and tap onto
A blue circle with letter A in the middle----it will bring up a screen ---then tap on the
Second line on the screen---it will then giveyou option of European languages to choose
From---tap on to English. I think my phone was setup for sale in south Korea,
Even though it’s European model SM-G900F. I did contact the Amazon they responded
Very quickly to help, but before I could contact them again , I managed to resolve the problem.
It’s a very good phone and I must say excellent service from Amazon.
Ruth
08.12.2022
10/10
Оценка пользователя
Великолепно
Lovely phone
The only draw back for me was that my sim does not fit and I have had to order a new micro one. The phone is otherwise lovely, I love Samsung and only use their phones. I wish they would put the sim on the outside like the Sony Xperia does, but not to worry, once its in place it should work ok, hopefully I won't lose all my contacts whilst sending them across. The phone was easy to sinc to all my other data, the colours are clear and precise. Not necessary to have so much installed but so far, so good. I gave a five star because its a really lovely mobile. My last phone lasted three years before just crashing and dying on me. Its a Samsung 3 mini. I hope I get as much, if not more enjoyment out of this new one. Its so much bigger but over big. I am happy with it and hope if you buy one also, you will be also. On the box it says EU sim card only. But we are in the EU so when it arrives, it had better work!
James
08.12.2022
8/10
Оценка пользователя
Хорошо
the packaging was fine and easy to open although i may of added ...
i bought from 3rd party seller who was fulfilled by amazon, the packaging was fine and easy to open although i may of added some extra packaging for a £400 phone but my concern is with the currier how is a 'trusted currier' of amazon who turned out to be a women in a people carrier who asked for no signature or identification (why i only gave 4*) what would have happen if she got the wrong house?? also after reading some reviews of the phone after i bought it i was worried that i may get some knock off or something but all seems to be legit at the moment will update if i have any issues.
crazy cat lady
08.12.2022
10/10
Оценка пользователя
Великолепно
I like this phone but it took me a while to ...
I like this phone but it took me a while to sort it out so the battery didn't drain as fast as it was. I bought a new battery for it which made it a bit better. The phone seems fast and responsive, I like the sound which comes from the speaker and the camera takes clear pictures which are all a big plus for me. It has the finger print scanner on it which I have only used once because it is a pain to have to scan my finger print whenever I want to use it but comes in handy when I go into town I put it on just in case I do lose my phone. I have always liked samsung and keep coming back to it. I like the shape of the phone and the screen size is just right for me. The phone isn't so big that I am always dropping it. It sits just right in my hand.
Iainhjack
08.12.2022
6/10
Оценка пользователя
Плохо
If U wanted a phone from UAE I'd have gone there
This is not the UK spec as advertised. I checked this out carefully before ordering. It is from the United Arab Emirates and the free magazine content reflects this. The only reason I never returned it is due to the fact I travel a lot between the UK, Spain and Turkey. When my Galaxy S3 broke and I took it to the Samsung repair shop they wouldn't touch it as they said it was the wrong part no. My first Galaxy S5 screen broke after the phone overheated in my pocket. It was bought from Amazon es. Samsung UK said they would only look at it if it was a UK spec phone and I would have to post it to them and it could take upto 10 days to look at.
I kept this phone as it seems unlikely I'll be in the right country if I ever have problems.
I have many Samung products. Original Galaxy Tab 7", Galaxy Tab 10.1", Galaxy Tab S 10.5", Galaxy S5 (after having had an S2, then an S3) A Galaxy Gear 2 and 3 Samsung TV's. With the travelling I do, I will be looking at aliterate makes with warranties that are more globally comprehensive.
So - The build from this supplier was not as stated on the spec on Amazon.
And Samsung don't cater for my travelling lifestyle with their warranties. I look forward in the future to spending my thousands on another manufacturers products
I kept this phone as it seems unlikely I'll be in the right country if I ever have problems.
I have many Samung products. Original Galaxy Tab 7", Galaxy Tab 10.1", Galaxy Tab S 10.5", Galaxy S5 (after having had an S2, then an S3) A Galaxy Gear 2 and 3 Samsung TV's. With the travelling I do, I will be looking at aliterate makes with warranties that are more globally comprehensive.
So - The build from this supplier was not as stated on the spec on Amazon.
And Samsung don't cater for my travelling lifestyle with their warranties. I look forward in the future to spending my thousands on another manufacturers products
N. Haines
08.12.2022
10/10
Оценка пользователя
Великолепно
Fantastic phone. Get it now before the Galaxy s6 ...
Short review, Fantastic phone. Get it now before the Galaxy s6 comes out!
Long review, I'm a long time fan of the Galaxy mobile phones. I've had all of them, bar the s4. I didn't get the s4 as I decided to get the HTC one m8 but I couldn't get on with it. Don't get me wrong it is a very good phone but it wouldn't last 24 hours on one charge and the photo gallery would fill up with my Facebook friends profile pictures! Going by the 'Professional' reviews the Galaxy s5 is a step down. The S5 is a fantastic phone, battery life is fantastic, when i checked last night it was on 56% after 21 hours! The screen is superb, the colours jump out at you. Speed wise the s5 and the HTC are identical, even though the S5 clock speed is higher. It doesn't matter as both phones are really fast. One thing I will mention is the camera, it is amazing, not so good in dim conditions but in normal conditions it's fantastic. I bought this phone from Iheadphones, Genuine euro S5 at a great price. I'm sorry I didn't get this first, as a friend put it "it's like having a computer in your pocket"
Long review, I'm a long time fan of the Galaxy mobile phones. I've had all of them, bar the s4. I didn't get the s4 as I decided to get the HTC one m8 but I couldn't get on with it. Don't get me wrong it is a very good phone but it wouldn't last 24 hours on one charge and the photo gallery would fill up with my Facebook friends profile pictures! Going by the 'Professional' reviews the Galaxy s5 is a step down. The S5 is a fantastic phone, battery life is fantastic, when i checked last night it was on 56% after 21 hours! The screen is superb, the colours jump out at you. Speed wise the s5 and the HTC are identical, even though the S5 clock speed is higher. It doesn't matter as both phones are really fast. One thing I will mention is the camera, it is amazing, not so good in dim conditions but in normal conditions it's fantastic. I bought this phone from Iheadphones, Genuine euro S5 at a great price. I'm sorry I didn't get this first, as a friend put it "it's like having a computer in your pocket"
Badger
08.12.2022
6/10
Оценка пользователя
Плохо
I still love my galaxy sIII so much
I upgraded this phone from galaxy sIII. I still love my galaxy sIII so much. I believe it is still better for me. GS5 is a Nice product but I didn't get what I expected:-
-First of all the battery life is better than any smartphones but still it has got Ultra Power saving mode. It is said that ultra P saving mode saves a lot of power. I found it is not that much satisfactory. The battery was draining so fast even though I enabled U P Saving mode.
-Increased Touch sensitivity is not working sometimes whereas works fine sometime. dodgy..
-The camera is bulging outwards. This made me feel a bit awkward to place my phone on the table. When placing on table the camera lens comes to contact on the table at first. I spent a lot of money by searching the case that could protect the camera. I hardly found a plastic case that really protects the camera lens.
-The signal reception is dodgy too. Other phones are picking the signals easily whereas no signal on the GS5. To regain the signals, I had the restart the phone. It applies to the mobile data as well.
-The phone becomes incredibly hot wile charging. And I afraid to leave it charging unattended. But the battery charges amazingly fast.
- Phone fails to respond at least once a week. When pressing the home button. The soft UI keys lit up but the screen is all black and blank. This remains for about 15 seconds or so. I believe some secret processes takes place sometime.
- Has got really less RAM. 2GB RAM is more than 3quartes full already with pre-loaded apps in it.
-Speaker is at the back of the phone. I personally didn't like it. The sound what I felt was like on only one side of the phone. A bit awkward.
Overall the phone is good.
-
-First of all the battery life is better than any smartphones but still it has got Ultra Power saving mode. It is said that ultra P saving mode saves a lot of power. I found it is not that much satisfactory. The battery was draining so fast even though I enabled U P Saving mode.
-Increased Touch sensitivity is not working sometimes whereas works fine sometime. dodgy..
-The camera is bulging outwards. This made me feel a bit awkward to place my phone on the table. When placing on table the camera lens comes to contact on the table at first. I spent a lot of money by searching the case that could protect the camera. I hardly found a plastic case that really protects the camera lens.
-The signal reception is dodgy too. Other phones are picking the signals easily whereas no signal on the GS5. To regain the signals, I had the restart the phone. It applies to the mobile data as well.
-The phone becomes incredibly hot wile charging. And I afraid to leave it charging unattended. But the battery charges amazingly fast.
- Phone fails to respond at least once a week. When pressing the home button. The soft UI keys lit up but the screen is all black and blank. This remains for about 15 seconds or so. I believe some secret processes takes place sometime.
- Has got really less RAM. 2GB RAM is more than 3quartes full already with pre-loaded apps in it.
-Speaker is at the back of the phone. I personally didn't like it. The sound what I felt was like on only one side of the phone. A bit awkward.
Overall the phone is good.
-
P
08.12.2022
8/10
Оценка пользователя
Хорошо
Worth The Money
I Have Had This S5 Since August 2014 And Had NO Problems Yet, Very Good Mobile Some of The Apps On It I Don't Use But Hey Doesn't Matter To Me Really. It's Very Quick in Processing info and Great For Storing Photo's and Vids For a Temporary Time.
I Would Highly Recommend Buy A OTTERBOX (£30.00 Approx.) For Keeping The Mobile Sate From Accidentally Damage
I Have Added A 32GB Micro SD Card Just For a Back Up.
Would Recommend This Mobile If You Are Not To Fussy on Specs
Replace The S5 For S2 Because I dropped the S2 and Damaged The Screen, Which I Bought a replacement Screen For S2 Just Use this For a Back Up
I Would Highly Recommend Buy A OTTERBOX (£30.00 Approx.) For Keeping The Mobile Sate From Accidentally Damage
I Have Added A 32GB Micro SD Card Just For a Back Up.
Would Recommend This Mobile If You Are Not To Fussy on Specs
Replace The S5 For S2 Because I dropped the S2 and Damaged The Screen, Which I Bought a replacement Screen For S2 Just Use this For a Back Up
James Kenley
08.12.2022
2/10
Оценка пользователя
Ужасно
NOT IMPRESSED
If you are looking at this and you are considering buying this mobile device i would strongly recommend you not to. I have had several problem with the phone. I recently took my phone to samsung to get it repaired as the phone was no longer usuable (i must say at this point, i am usually someone who uses phones for atleast a year and a half) But for someone reason this phone has had major problems, mainly internal things like the phone crashing, the camera not working properly and more recently the voice receiver not working meaning people not being able to hear me AT ALL,Like really? Its a phone to call people on is it not?
Now after taking my phone to samsung they have said that my phone is not under 'UK' warranty because its a model from another country. I was furious and disappointed that such a company would falsely advertise a product on a UK based website and not even hint that its not covered by warranty.
I am currently having to go through a battle with them and amazon claims to get a full refund as it makes no sense having a phone that if its damaged you have to send it back to hong kong for it to be fixed and thats IF they can even fix it. This also means i have to go a minimum of 10-12days without a mobile device.
If you are thinking about getting a phone from this seller i would advise you to go else where and be careful to fall for the trap like i did, as there are other companies just like this that advertise on amazon selling customers false dreams.
I am very disappointed and have definitely learnt a valuable lesson. I didn't think amazon worked alongside companies like this!
Now after taking my phone to samsung they have said that my phone is not under 'UK' warranty because its a model from another country. I was furious and disappointed that such a company would falsely advertise a product on a UK based website and not even hint that its not covered by warranty.
I am currently having to go through a battle with them and amazon claims to get a full refund as it makes no sense having a phone that if its damaged you have to send it back to hong kong for it to be fixed and thats IF they can even fix it. This also means i have to go a minimum of 10-12days without a mobile device.
If you are thinking about getting a phone from this seller i would advise you to go else where and be careful to fall for the trap like i did, as there are other companies just like this that advertise on amazon selling customers false dreams.
I am very disappointed and have definitely learnt a valuable lesson. I didn't think amazon worked alongside companies like this!
Peter Q 33
08.12.2022
10/10
Оценка пользователя
Великолепно
Great phone and gorgeous screen
After owning this for several months it's still almost all I'd want in a phone. The screen is fabulous.
I decided to encrypt mine for added security. Not sure it was a good idea as it now has a log in screen at boot up and then does a second boot after the password. Also it seems more sluggish.
As I switch it off a lot the logging in is a bit of a nuisance and to add to that it always prompts you to ensure the usb cover is on. The usb cover is a nuisance as well. It has got fingerprint recognition but I have some doubts about using it, so haven't.
There were 2 updates to the phone software recently and they worked well. I read they were security fixes.
There's also a lot of stuff on the phone I don't want and can't remove. Nothings perfect so another phone will just have other foibles. Overall this is a great phone as was my S2 which it replaced after years of good service.
I decided to encrypt mine for added security. Not sure it was a good idea as it now has a log in screen at boot up and then does a second boot after the password. Also it seems more sluggish.
As I switch it off a lot the logging in is a bit of a nuisance and to add to that it always prompts you to ensure the usb cover is on. The usb cover is a nuisance as well. It has got fingerprint recognition but I have some doubts about using it, so haven't.
There were 2 updates to the phone software recently and they worked well. I read they were security fixes.
There's also a lot of stuff on the phone I don't want and can't remove. Nothings perfect so another phone will just have other foibles. Overall this is a great phone as was my S2 which it replaced after years of good service.
Rehan Abdullah
08.12.2022
10/10
Оценка пользователя
Великолепно
A Fantastic Phone! S5
A Great upgrade from S3 to S5.
A Great Smartphone for £299
I use this phone for everyday tasks such as:
Social Media
Running apps from Android Studio, as an emulator.
Listening to music
Web browsing
Reading the news
Recording FULL HD Videos.
This phone will last me for another 5 years
========== Advantages ===========
Change / Exchange the battery
Upgrade its memory to 64GB / 128GB
2GB RAM
2.5GHz Quad Core Processor
Watch YouTube Videos in 1080p
16MP Camera
The ability to multi-task / Great GUI
HD Screen / Full HD AMOLED
Water Resistant
Speaker is good
========== Disdvantages ===========
The screen gets dirty very quickly, so make sure to buy a screen protector.
Do not drop this phone, the screen will crack!
After hard usage, battery gets drained
A Great Smartphone for £299
I use this phone for everyday tasks such as:
Social Media
Running apps from Android Studio, as an emulator.
Listening to music
Web browsing
Reading the news
Recording FULL HD Videos.
This phone will last me for another 5 years
========== Advantages ===========
Change / Exchange the battery
Upgrade its memory to 64GB / 128GB
2GB RAM
2.5GHz Quad Core Processor
Watch YouTube Videos in 1080p
16MP Camera
The ability to multi-task / Great GUI
HD Screen / Full HD AMOLED
Water Resistant
Speaker is good
========== Disdvantages ===========
The screen gets dirty very quickly, so make sure to buy a screen protector.
Do not drop this phone, the screen will crack!
After hard usage, battery gets drained
Stephen
08.12.2022
8/10
Оценка пользователя
Хорошо
BE VERY CAREFUL - DO NOT BUT FROM MARKET DEAL
I upgraded from the S4 and I'm very impressed with the phone, if not for a few software limitations that weren't carried forward from the previous versions. I went for this instead of the new one as I like to be able to add SD cards and change the battery at will.
I bought my first phone from Market Deal and it was not brand new, it was a refurbished model and the battery life was 12-14 hours with power saving activated. Please be careful as to where you buy it from. Amazon do a brand new model for £30 more expensive - not worth the lottery if you ask me.
I bought my first phone from Market Deal and it was not brand new, it was a refurbished model and the battery life was 12-14 hours with power saving activated. Please be careful as to where you buy it from. Amazon do a brand new model for £30 more expensive - not worth the lottery if you ask me.
Geo B
08.12.2022
10/10
Оценка пользователя
Великолепно
Good product
Quick delivery and exactly as in description.
Monica C
08.12.2022
8/10
Оценка пользователя
Хорошо
Absolutely love my phone
Absolutely love my phone, haven't had it that long still learning the basics with it, but I highly recommend it if your not waiting for the S6 to come out, I wanted a phone that will last me a couple of years and hopefully this phone will do the job, was a bit worried about the shipping of the phone from America but soon as I contacted them, they reassured me that it was on its way and came 2 weeks before I was expecting it. It may be complicated for older people to figure out but otherwise no faults nothing. Well fingers crossed nothing happens :) x
Steve
08.12.2022
10/10
Оценка пользователя
Великолепно
Also the price being £100 cheaper than anywhere else seems a bit too good to be true
I was a bit weary when ordering this phone after reading some reviews claiming it was not the European model. Also the price being £100 cheaper than anywhere else seems a bit too good to be true, which often means it is not genuine.
But I ordered this from iheadphones, knowing they are fulfilled by Amazon incase there were any problems. But there was no need to worry, it is a genuine S5 European model, and I have also had a proper look into it to make sure it was not a fake. Everything is fine with it.
When ordering this phone make sure you check that it is coming from a UK company, not a Hong Kong one, as a lot of them are shipped from Hong Kong, I can only guess that the people who have received the non-European models ordered it from one of these Asian countries without realising it.
Here is a link to a website which will verify if your phone is genuine by entering in the IMEI number.
http://www.numberingplans.com/?page=analysis&sub=imeinr
But I ordered this from iheadphones, knowing they are fulfilled by Amazon incase there were any problems. But there was no need to worry, it is a genuine S5 European model, and I have also had a proper look into it to make sure it was not a fake. Everything is fine with it.
When ordering this phone make sure you check that it is coming from a UK company, not a Hong Kong one, as a lot of them are shipped from Hong Kong, I can only guess that the people who have received the non-European models ordered it from one of these Asian countries without realising it.
Here is a link to a website which will verify if your phone is genuine by entering in the IMEI number.
http://www.numberingplans.com/?page=analysis&sub=imeinr
Gugghi
08.12.2022
8/10
Оценка пользователя
Хорошо
I have found this a really great phone, good screen
Bought this phone from Amazon Warehouse and have it for over a year now and I have experienced no problems, so I thought I would I would leave some feedback.
I have found this a really great phone, good screen, water resistant, speedy cpu, good battery life etc and if you are like me and don't chase the latest tech then this phone is still a great option.
However on the negative side I don't think Samsung could have made the phone construction feel more cheaper, lots of plastic used.
I would still highly recommend this phone.
I have found this a really great phone, good screen, water resistant, speedy cpu, good battery life etc and if you are like me and don't chase the latest tech then this phone is still a great option.
However on the negative side I don't think Samsung could have made the phone construction feel more cheaper, lots of plastic used.
I would still highly recommend this phone.
marbles
08.12.2022
10/10
Оценка пользователя
Великолепно
Great Phone but some help needed
I have had the phone 1 day and so far so good. It's a lovely phone.
I would have liked some help with getting the Chinese default language reset into English. Perhaps the seller could put something in the package ? I blundered my way through it and found a small grey drop down menu symbol in the middle of the Chinese, which luckily was the language menu. I then had a Chinese keyboard so by pressing "HK" on the keyboard I got "EN" English.
Someone has alluded to the fact that we may have no guarantee with a ZHU1AN12 model. Have I ?
The seller was very quick sending the phone and used an efficient courier service.
I would have liked some help with getting the Chinese default language reset into English. Perhaps the seller could put something in the package ? I blundered my way through it and found a small grey drop down menu symbol in the middle of the Chinese, which luckily was the language menu. I then had a Chinese keyboard so by pressing "HK" on the keyboard I got "EN" English.
Someone has alluded to the fact that we may have no guarantee with a ZHU1AN12 model. Have I ?
The seller was very quick sending the phone and used an efficient courier service.
JR
08.12.2022
8/10
Оценка пользователя
Хорошо
but the hardware is the same as the UK so this was easily sorted out
The withdrawal of an FM radio tuner capability was very disappointing. This is something I do occasionally use to listen to BBC Radio 4 while out and about.
I have added a Kiwibird extended battery pack to increase battery capacity to a sensible (>1 day) level.
The handset as delivered seemed to be preconfigured for the German market, but the hardware is the same as the UK so this was easily sorted out.
Otherwise and on the whole I am very satisfied with the device, which replaces my earlier Galaxy S3 handset.
I have added a Kiwibird extended battery pack to increase battery capacity to a sensible (>1 day) level.
The handset as delivered seemed to be preconfigured for the German market, but the hardware is the same as the UK so this was easily sorted out.
Otherwise and on the whole I am very satisfied with the device, which replaces my earlier Galaxy S3 handset.
Jen
08.12.2022
10/10
Оценка пользователя
Великолепно
Great Phone - bigger than I thought it would be...
I received this phone the other day, it started quickly and the initial signing in etc took no time at all. This phone came with a European Samsung plug and a separate adapter for the wall, which is not a complaint but was a surprise and led to me watching videos on youtube about how to identify a fake S5, this phone did not tick a single box and I have concluded that it is just a European model. The phone is unlocked and works well on both GiffGaff and TescoMobile. The Camera is amazing, the screen is amazing and can take a 128gb memory card so pretty much has unlimited memory, which is why I chose this phone over the S6.
Mrs VS-R
08.12.2022
8/10
Оценка пользователя
Хорошо
A great deal to save £40
This is a preliminary review, 1 day in from receipt. I ordered this as a warehouse deal. Described at "repackaged". It arrived in an original S5 box, all accessories in place, all protection film in place, and not a blemish on it. A great deal to save £40!
The phone itself looks great, very neat, sleek. Crystal clear and bright colour on the screen. Easy to set up, and better signal than on my previous S4.
Will up date more later when i've had better use.
The phone itself looks great, very neat, sleek. Crystal clear and bright colour on the screen. Easy to set up, and better signal than on my previous S4.
Will up date more later when i've had better use.
Amazon Customer
08.12.2022
10/10
Оценка пользователя
Великолепно
Great phone
Had this phone for about a month now after spending a long time deliberating as to whether to buy (previous phone HTC one HD) in the main because of potential problems with it not being compatable with the UK networks rasied by other reviewers. It was no problem, all worked fine straight out of the box. As others have said, the phone is lightning fast, screen is fantastic as is the camera, yes you need to be careful with the charging port cover but that is going to be necessary to help with the water resistance. Its an expensive phone and as such most will treat it with respect and care so it should not be a problem. It does everything I want it to do and a load more I have yet to discover I'm sure. Delighted overall.
Suky
08.12.2022
2/10
Оценка пользователя
Ужасно
Misleading advertisement product not genuine!
I've given one star because i cannot seem to give ZERO!
Boy has this purchase been a pain. First the delivery was delayed i did not get the phone until a few days after the estimated date, which normally wouldn't bother me so much had it not been a birthday present for my daughter. Next the package was just left in the middle of my driveway for all to see, there was not attempt made by the delivery guy to knock on the door, in fact the man exited his vehicle with the package, walked towards my home, looked at his watch and then all around (presumably to have a look if anyone was watching) and proceeded to throw the package from the pavement into my driveway...yes i said THROW! I was in the middle of getting ready for work when i noticed the delivery vehicle pull up, so I was lucky enough to see the everything unfold. This is not something i would normally expect from Amazon as they are the ones who fulfilled the shipment, normally they provided a 1st class service, one can only assume I was due a bad experience.
Now onto the phone, and the biggest issue of all the charger! To start with the charger within the box is an S4 charger even though i purchased and S5. This in itself proves the phone was not new and the package has been opened prior to delivery. I opened the package began following the instructions on how to set up the phone, as soon as i plugged in the charger i heard a worrying noise (spark/ small bang) at which point the phone stopped charging. Having inspected the charger plug itself i noticed it was extremely hot and smelt of burnt plastic. This is a major safety issue, had i not been next to the phone at the time, god knows what could have happened. Furthermore, a closer inspections of the charger plug leads me to believe this may be counterfeit as there are major differences (safety warning & CE mark) when it is compared to a genuine something which was verified by Samsung themselves. I have tried to charge the phone with another charger and it works perfectly fine, therefore the only conclusion is the charger supplied with the phone is faulty/ counterfeit.
Having compared the box and its contents to my sister's, purchased directly from Samsung, its clear that DMCO have re-packaged the S5 phones with S4 accessories, charger, usb wire, headphones, and that's why the phone was so cheap.
This is the first time i have written a review and its safe to say I am very disappointed with the product (as well as the service from DMCO) and I just hope no other customers experience the same problems. Obviously having purchased and paid for a new S5, I feel I have been mislead.
The phone itself seems to be working fine and is everything i expected, but this experience has led me to re-think any future purchases from the marketplace and Amazon itself.
Boy has this purchase been a pain. First the delivery was delayed i did not get the phone until a few days after the estimated date, which normally wouldn't bother me so much had it not been a birthday present for my daughter. Next the package was just left in the middle of my driveway for all to see, there was not attempt made by the delivery guy to knock on the door, in fact the man exited his vehicle with the package, walked towards my home, looked at his watch and then all around (presumably to have a look if anyone was watching) and proceeded to throw the package from the pavement into my driveway...yes i said THROW! I was in the middle of getting ready for work when i noticed the delivery vehicle pull up, so I was lucky enough to see the everything unfold. This is not something i would normally expect from Amazon as they are the ones who fulfilled the shipment, normally they provided a 1st class service, one can only assume I was due a bad experience.
Now onto the phone, and the biggest issue of all the charger! To start with the charger within the box is an S4 charger even though i purchased and S5. This in itself proves the phone was not new and the package has been opened prior to delivery. I opened the package began following the instructions on how to set up the phone, as soon as i plugged in the charger i heard a worrying noise (spark/ small bang) at which point the phone stopped charging. Having inspected the charger plug itself i noticed it was extremely hot and smelt of burnt plastic. This is a major safety issue, had i not been next to the phone at the time, god knows what could have happened. Furthermore, a closer inspections of the charger plug leads me to believe this may be counterfeit as there are major differences (safety warning & CE mark) when it is compared to a genuine something which was verified by Samsung themselves. I have tried to charge the phone with another charger and it works perfectly fine, therefore the only conclusion is the charger supplied with the phone is faulty/ counterfeit.
Having compared the box and its contents to my sister's, purchased directly from Samsung, its clear that DMCO have re-packaged the S5 phones with S4 accessories, charger, usb wire, headphones, and that's why the phone was so cheap.
This is the first time i have written a review and its safe to say I am very disappointed with the product (as well as the service from DMCO) and I just hope no other customers experience the same problems. Obviously having purchased and paid for a new S5, I feel I have been mislead.
The phone itself seems to be working fine and is everything i expected, but this experience has led me to re-think any future purchases from the marketplace and Amazon itself.
Alan Anthony
08.12.2022
10/10
Оценка пользователя
Великолепно
Phone excellent but comes with unnecessary apps.
Very clear big display. Battery lasts about 2 days which beats my daughters iPhone hands down.it charges up in approximately an hour and I believe that an extended life battery is available if required.
The deal clincher for me was the replaceable battery, so it is feasible to carry a spare. I was considering the HTC one M8 or the latest iPhone, neither of which have that, so bought this because a phone is more useful if it is not constantly on charge. Only had it a month but so far very pleased with it.
The only slight annoyance is the amount of unrequired nonsense apps it comes with, they update themselves as well !! I don't know if It is possible to get rid of them. It's on my list of things to do.
The deal clincher for me was the replaceable battery, so it is feasible to carry a spare. I was considering the HTC one M8 or the latest iPhone, neither of which have that, so bought this because a phone is more useful if it is not constantly on charge. Only had it a month but so far very pleased with it.
The only slight annoyance is the amount of unrequired nonsense apps it comes with, they update themselves as well !! I don't know if It is possible to get rid of them. It's on my list of things to do.
Dr J14
08.12.2022
10/10
Оценка пользователя
Великолепно
Brilliant phone
Had an S3 previous - wasn't sure if I was wasting my money, but this phone is excellent, super fast, good size, nice screen, keyboard for typing is so much better than previous ones. So definitely would consider this significant upgrade. Also 4G is great - much better. Overall really impressed. Got it on O2 and so far so good. I had excellent customer service (one small piece of advice I discovered send a 'long text' cost 33p which I was surprised about considering I had thousands of texts for free - apparently it converts it to picture message or something. Not a big deal but something that I was not aware of - so send text as 2 messages - 160 characters limit.
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