Отзывы о 32" Монитор BenQ PD3200U, 3840x2160, 60 Гц, IPS

 I know that this monitor has a large bezel. I know that this monitor’s bezel color isn’t deep black but a dark gray. In the past this monitor had flickering issues but not any more. Great. I’m a professional photographer and videographer. What I care about is the image quality and color accuracy.

[See my attached photos and videos]
- I ordered my first BenQ3200U monitor and it had a huge smudge on the back. Image was great other than a small shadow on the bottom of the LCD. Sent back.

- First replacement never got to me. Was lost in shipping from Stockton, CA to Houston, Texas. Stolen en route?

- First actual replacement had a dead pixel in the upper left corner. Dead pixels can spread. Also had small shadow on the bottom of the LCD. Sent back.

- The second replacement was clearly handled poorly. Even the styrofoam inside the box was broken because the monitor was bashed around. The second replacement, whether due to the poor handling or not, had strange popping noises and screen black-outs when turning it on. There was a green line on the right side. BUT, worse off, the left quarter of the screen has a permanent pink hue tint to it. Also had small shadow on the bottom of the LCD. Sending back.

Three different monitors. One had a huge smudge/scratch, the other a dead pixel, and the last pink hue on the left on the screen. EACH of them a small shadow on the bottom center of the LCD near the "UHD" text.

I’m afraid at this point Amazon may ban my account because I’ve been a hassle to them returning now three of these monitors to them. Yes, Amazon will ban your account if you review too much/too often or return too much. And you can’t simply create a new account because they track and file your IP address. At this point I give up on this monitor.

Pros and Cons list:
Pros:
* Relatively affordable IF bullet point #1 in the Cons list works out for you.
* The flickering issue you see on the other reviews? No issue here. All monitors are sent with this fixed.
* No better menu navigation out there. The puck control is incredible.
* Great color accuracy (other than my last replacement).
* Solid base and stand.
* Scales well with MacBook’s if adjusted under your MacBook’s Display Preferences.
* Different viewing settings are helpful (sRGB, CAD, darkroom, lowlight, etc).
* Viewing angle is wide.

Cons:
* Getting a good one is like playing Russian roulette. Never happened for me.
* EACH of the 3 monitors I received had a shadow in the bottom center of the LCD near the "UHD" text. Make sure you’re okay with that.
* Handling by Amazon and USPS on these was horrible! It is a 35lb. Box that is large and awkward to move. You know there are workers that will slam it down on the side. My first was shipped from BenQ. Took a while but I think it came better. The other two replacements Amazon placed in a huge box, about 2 feet bigger than the monitor box. Slid all around.
* The monitor isn't compatible with MacBook’s with the Catalina OS update (2020). Newer BenQ monitors have a “M-Book” mode that is more accurate with Apple screens. The sRGB mode on the monitor should be the most accurate but the highlights look very green/yellow. There are Apple threads online about this. Really frustrating.
* Extremely heavy at 28lbs. If you use a VESA mount make sure it can hold it and won’t hurt your mount over time if you move it around a lot.
* Speakers are weak but that's okay you'll want desktop speakers with most monitors anyways.

I don’t know why BenQ allowed one to be shipped with the huge smudge on the back. And the USPS/Amazon handling on the other two monitors was horrendous. Really was hoping this would work out. I can’t recommend buying this monitor. Poor product handling and product control.

IMPORTANT UPDATE: November 16th, 2020 --- 1 1/2 months after last replacement received:
I wasn't going to give this monitor one last shot but decided to after I asked Amazon to specifically ship the monitor in its normal manufacturer box rather than being placed inside an Amazon one double the size of it (since that may have caused more mishandling. Note, one previous replacement was shipped in it's normal-sized/manufacuter box and still had issues). Anyway, I gave the monitor one more shot. I've loved it for the past month and a half. Small complaints are that it takes 6 seconds or so to wake up which can be annoying. I feel there shouldn't be lag when you move your mouse to wake your computer. It also very rarely will disconnect and then reconnect (go black and then back). This is rare but happens. ATTN ****** --> Within the past week or so, though, I've started to notice something very concerning and what I consider to be a complete "no-go" for me for BenQ monitors. My PD3200U monitor, which hasn't been moved from place to place, has been used under normal conditions, and arrived pretty much perfect upon arrival has started failing. Please look at the last 6 photos I just added to this review when updating it. No monitor should have quick random streaks of red flash across it. This occurs when we're doing something that's generally CPU intensive on our laptop. Somehow it messes with the monitor. We placed our MacBook next to it (as you can see in the pictures) to be sure it wasn't the MacBook's problem. It isn't at all. The problem is occurring more frequently as well. I fear it's just a matter of time until the entire panel fails. This monitor is being sent back to Amazon for one last, final time. I also noticed BenQ commented on this review from when I posted it. If they see this again I sincerely urge them to please do better. Creatives (and gamers, even) need better. Four monitors and all have failed. I've lost faith in BenQ and highly do not recommend this monitor.

I have a 2017 27" iMac Pro, and I run two additional 27" monitors off it. Both were Apple monitors until one finally failed after many years of use (I had it prior t the current iMac). When it failed, I bought this BenQ monitor November 2019. It worked fine until May 2020, when it started turning black and then comes back up automatically, multiple times per hour. Yesterday, I started recording the times:

7:09am
7:50am
8:11am
8:19am
8:39am
9:09am
Out of office for 90 min

11:19am

3:36pm

May 28
7:31am
7:31am (again)
7:33am
7:46am
8:04am
9:10am
9:16AM
(now)

I asked a question about this here on the listing, and BenQ responded to me with the following:

"Thank you for reaching out to us. This is an unusual occurrence with our PD2720U monitor, indeed. As we would like to learn more about your setup, may we kindly ask you to contact our Customer Care Team so that we can assist you further accordingly? BenQ Customer Service: 1-866-600-2367 (Monday - Friday: 8:30 a.m. - 5:30 p.m. CST) Warm regards, BenQ Customer Care"

I called there customer service number numerous times only to be told "All agents are busy", and once that message starts, it repeats over and over without any period of wait time so it becomes very annoying. When it offered the ability to leave a message, I pressed 1 and waited, only to hear "The mailbox is full and cannot take any messages".

This is all extremely frustrating for a premium, $1,000 monitor experience. In fact, as I type this it just went black again.

Contacted BenQ regarding a problem (power-off timers don't work) with a complete description of a problem with a second BenQ PD3200U. I had previously returned a first monitor of the same type to Amazon and received a new one - but it had with the same problem. After a few emails back and forth communicating information - they stopped communicating with me - in spite of many follow-on queries.

Further: It is now February 2, and still no response after months of email queries - they do not respond. One can only surmise that the lack of a working power-off timer - the problem that I reported - may be a consequence of a coding error they made while fixing the flicker problem (reported by other reviewers) with new microcode. So it may be an inherent defect.

I have been looking at this monitor for over 2 years. All the flickering complaints had me sitting on it, and not ordering. I was looking at the PD3220U, which in May was still simply not in stock. And it was more money by a long shot as well. My primary monitor (Dell 6007WFP HC) finally died one day, and I needed a monitor. So, order it I did.

Mine is as perfect as it can get. I haven't calibrated it, but I'm a photographer, and I can tell you the colors are very close. It's brigher than you need. Color and contrast is excellent. I don't notice any backlight bleed. There is NO flickering. Not once has it flickered. I've had it for several months, BTW. I've used display port and HDMI, both work wll at 4k 60 Hz. I like the puck for adjustment. It's quite flexible.

I love this monitor.

Win 10 is not wonderful with 4k panels in terms of scaling things. Quicken and some other apps they way they scale aren't perfect. But none of that is the monitor's fault, and honestly, everything I use works well enough at this point.

If you've been thinking of this monitor, give it a go. It's great.

I did a lot of research and consulted others on if I should purchase this display, my concerns were of the reviews stating that the monitor glitched, banded, or turned off without warning. I read on the firmware update from the mfg. and read more reviews. I decided to buy this ONLY because it was optimized for graphic designers as it has the sRGB and other features that I wanted.

Fast forward about 3 months now and I have nothing but terrific experiences with this product. I love that I can easily choose the more or brightness, that it comes with a proximity sensor with 3 different distance settings (when you get up and walk away it turns off, when you come back it senses you are back and turns on)...I absolutely LOVE this feature!

The design is gorgeous and minimal, it easily adjusts to the perfect height and tilts smoothly. This product is a quality build and has a good weight to it, the material has a nice density and firmness, I can't say enough about this32" Ben Q display and I won't bore you with more. I am sorry others bought this back when it had major issues, I hope they replaced your displays and fixed the issues, but I have not had anything but positive experiences with this display.

Hooks up perfectly with my Mac Book Pro 16", you will need a USB-C adapter to connect the monitor cable to the Mac, if you own one, but other cables come with it as well, so if you have a PC you might not need anything else.

I recommend this for designers, NOT for gamers or anyone that does not know how to leverage features of this display because then it will be a waste of money and a great disappointment.

I was looking for 10-bit/color photo/video editing suitable 4k monitors with Thunderbolt/USB-C connectivity. The built-in KVM and flexibility in changing/comparing color modes convinced me to give these a try.

Would buy again. In fact, I ordered two of these monitors.

Both monitors arrived quickly, they don't have any stuck pixels, they perform as spec'ed. I am happy with the clean look and slim bezels.
Cons: well, they are pricey in absolute dollar amounts - however, they are relatively cheap for the feature set they offer.
The only con on the product itself is the highly unpractical placement of the USB ports in the back. I guess, the manufacturer assumes that these will just be used for 2.4GHz knobs for keyboard and mouse that can stay connected forever. They are hidden behind a cover and barely accessible. I will get a cheap USB hub providing external access to USB ports.
I have seen negative comments about the quality of the built-in audio speakers. Well, that is correct. But, whoever can afford this product probably has the means to access any quality audio that is desired. I personally see the included audio more as a nuisance because modern OSs (Windows/Linux) latch onto them when the monitor gets connected.

I can't say I wasn't warned, yet I was assured right on this page that the flickering problem had been resolved. The color and quality of the monitor is great, very similar to my previous Apple Cinema Display. But this flickering is ridiculous. It happens during simple tasks like writing this review, or typing text to a facebook post. The market for 32" monitors is limited, but a display company should be embarrassed to continue to sell a product in which so many have complained about a singular unresolved issue. I bought this in Sept 2019. The firmware is supposed to be the newest, and clearly it hasn't made a difference. BenQ's support is antiquated, the only option is for you to box up and mail in the giant 32" display (no easy task if you don't have the original box) so they can upgrade the firmware (which I'm now quite certain won't do anything). Such a bummer, such a missed opportunity to produce a great product. Would not buy again, and yet too much hassle to repair or return. Very disappointed.

I ordered this monitor and received it some time last week and it came with a defect where the video quality wasn’t playing properly despite calling benq and following all the instructions and yet was not fixed so I returned it and received my replacement today and AGAIN another defect... except this time I knew right away and did not waste my time or effort. The thunderbolt outlet does not display screen and makes my macbook screen bug out going black and back to normal and showing static for moment. The hdmi outlet worked fine but I did not spend $1200 so I can use a partially broken item. 2 times in a row it’s very disappointing to me that such a “quality” company can have such terrible quality check. The first person told me that my problems did not sound common... I recorded all the problems so I wonder what they have to say about this one too.

Great for professional work 3D/ Editing/ Video Work. KVM switch was not user friendly but it works. Lots of ports including Thunderbolt 3. Modes for low blue light or modeling and animating. But not so great when watching HBO etc. Blacks get very pixelated and if you move to a certain angle ( not directly looking straight on) the picture cant be seen. I would have given 5 stars if watching movie experience was as good as the rest of the features. And for this price needs more than Refresh rate: of 60Hz

If I am going to pay $700+ for a monitor . . . I need to get more than 13.5 months of life out of it. All of a sudden, in the middle of some serious work projects that demanded several all-nighters (long hours), my monitor died on me. It was very stressful since I was in the middle of a project with the definitive timeline. Had to run to Office Depot and buy whatever they had in stock to get through the next few days to finish. NOT happy.

I waited for a few months and finally snatched the tiny window during which this monitor in stock and ordered it. After using it for a week or so, I am overall quite satisfied.

Pros:

1. Display quality. Color. This monitor replaced an Apple Thunderbolt display I've had for years and the display quality is definitely better. Also I like the matte finish which reduces glare.

2. The KVM switch is great. I use it to switch between an 2019 Macbook Pro (connected via a single Thunderbolt 3 cable) and an older Mac Pro (connected via DisplayPort + USB). After configuring the puck, I can KVM-switch between the two machines with a single click on the puck, which is fantastic. That's my main reason for choosing this monitor over Asus PA32UC or LG 32UL950, and I am glad that it has worked out beautifully.

3. Being able to rotate the monitor vertically does make it easier to connect cables particularly if you don't have room to walk behind the monitor.

Cons:

1. Speaker is way under powered. This is a design flaw. I am not demanding any pro-level sound, just enough for me to watch YouTube without having to put on my headphone. But the built-in speaker is insufficient for that. I had to buy a pair of external speakers for that. BenQ should really have put in better speakers, particularly given the thickness of the panel which should give enough room.

2. When I look closely, there is an uneven gap between the display rim and the glass panel at the bottom, showing that the assembly has clearly rooms for improvement. Given this is cosmetic, I am willing to let it go. But the hardware fit and finish is not Apple-level for sure.

3. The documentation (particularly, for the puck configuration) also has a lot of rooms for improvement. I had to make a few guesses to figure out what it is trying to say when configuring the keys, as there are keys on the puck, and keys behind the monitor. The documentation should have been more clear which key 1 and key 2 it is talking about.

Overall I am satisfied with the purchase. The KVM function has more than made up for its deficiencies.

If you are like me you probably picked this monitor for the Wirecutter review and the Tom's Hardware endorsement, and you figured that the flickering issues everyone is writing about would have been resolved. Well, like me, you'd be wrong. This thing flickered right out of the box, so back it goes. Garbage. Do not buy this unit

Is the BenQ PD3220U as good as Apple's $5000 6K display? No. However, for my needs I found it to be a better value.

I simply plugged in the Thunderbolt 3 cable into my 2020 Mac Pro and the display was recognized instantly. I really like the way the Hotkey selector works. This is much easier than reaching around the back of the display to make adjustments. While not as good as Apple's ability to control their displays from the keyboard, I'm perfectly happy with the control I have with the BenQ Hotkey selector. As a practical matter, once you have the settings the way you want them you probably won't fool with the controls again.

BenQ has some good control software for this display that allows you to make many adjustments. You can download Display Pilot from their website. (You have to authorize the software to run on a Mac, no big deal.) You definitely do not need the Display Pilot software but, if you want everything you can possibly have adjustment wise Display Pilot will do it for you.

Of course, the first thing I did was run Pixel Check 1.3 to check for stuck or dead pixels. None were found. Although, this problem seems to be largely fading away as companies have gotten better and making flat screen displays.

My only negative is that I would prefer the manual to be printed rather than on the included optical disc.

The sharpness and color are excellent. Perfectly fine for video work.

The product is made in China.

I've had this monitor for a few days. Will review again in a month if there's any changes.

The good:
- They include a cable for pretty much everything. They even included a thunderbolt 3 cable for Macbook Pro 16" so I didn't have to order one from Apple (which costs $39 before tax). Just the cables are probably worth $150-200.
- Good choice of external ports, has USB-C support
- Solid metal base and stand, not wobbly, looks premium and not cheap
- The stand gives you nice 360 degree adjustment

The not so great
- Although it provides charge to your macbook via thunderbolt, it's not enough to power my MBP 16" so the laptop will drain power slowly. I had to also connect my regular charger. Maybe not an issue for less demanding macbooks.
- Would have liked more than 2 USB-A ports
- The speakers sound really bad. My iMac 2015 has much better sounding speakers. This is not a big issue for me because I rarely use the built in speakers and wear headsets.
- Some fading at the edges of the screen if you stand too close

I ordered this as I wanted to replace an older WQHD monitor for photo editing, and I also found myself working from home. I ordered this because I wanted another 4k monitor and I hoped this would have more accurate color than the 32" Monoprice CrystalPro 27772 I also own.

The build quality of this monitor is excellent. The USB ports are nice, the "puck" interface for handling the on screen controls is a nice feature, I I like that it has two Display port ports when most give you one and a bunch of HDMI. The stand is also solidly built with a nice carry handle and isn't wobbly like many OEM stands are. I've not seen any evidence of screen flicker that other reviews referenced, so I'm assuming I have the updated firmware on the monitor I received.

The color is nice. It's comparable to my old WQHD monitor that I purchased in 2012 that cost a similar amount, though my old monitor had glass over the panel and better build quality.

Initially it was more accurate than my Monoprice CrystalPro, though surprisingly after calibration with my Spyder 4 Pro, the gap closed considerably. I think the Benq has slightly better contrast and on pure white screens the dot pitch of the display is "smoother". I also think the backlight is better on the Benq on pure black screens.

Out of the box the calibration is good. After calibration with my Spyder 4 Pro, the contrast seems better and a tiny bit less blue. Even though this is accurate for a factory calibration, I'd still suggest an aftermarket calibration if you want the best out of this monitor. After calibration the Spyder software shows this has 100% sRGB coverage and 77% of Adobe RGB.

Surprisingly though, after calibration, both the Benq and the Monoprice monitors showed 100% sRGB coverage, and shockingly, the Monoprice monitor had 79% sRGB coverage. Not a huge difference, but the Monoprice is a few hundred dollars cheaper, and if you catch a sale, half the price of the Benq.

If you're looking for a budget monitor with good color I'd suggest checking out the Monoprice 27772. It has it's own limitations (only 1 DP port, some intermittent flickering issues, no USB ports, etc) but it's a bargain if you don't need the extra features of the Benq PD3200U.

Monitors now being sold have the needed firmware update! I have had top level monitors for photography and although I have spent much more money on a monitor, thus far the pd3200u has surpassed any previous monitor in both color accuracy and just how vibrant and vivid this display really is. The added ability to run 2 computers from one monitor is nice but not used for my application although the "puck " is GREAT for quick adjustments and stores 3 different screen settings. I would have given this monitor an almost perfect score but I noticed monitors have slightly less brightness than TV's when you look at the stats, but in practice I only have mine set near the middle of the adjustment and it appeares to to be sufficiently bright at that setting.. The pd3200u doesn't have the monster refresh rate for gaming but this is no issue for me

I had been using an Asus PQ321Q 31.5” 4K display since 2014 with a variety of Macs. At the time, the image quality had exceeded anything I’d used and I was quite pleased with this monitor. It had its quirks, including a difficult UI, but the image made up for it, and once adjusted, I rarely messed with things. Various OS updates brought problems with waking from sleep that required hard power cycling. As time went on, these got increasingly annoying, but I was always able to get the monitor to work again, eventually.

Then MacOS 10.15.4 came along, and the monitor simply would not work. This is surely a bug with Apple software, but after a few days of fighting an uphill battle, I gave in and decided to purchase a Thunderbolt Display.

Given the relatively positive experience with ASUS and the forced opportunity to upgrade, I selected the Asus ProArt PA32UC 32". It was a comparable size but had dramatically better specs. Thanks to Amazon, it showed up shortly after ordering. My first impression of this monitor was that it was vastly more capable with its HDR capabilities, wide color gamut, and myriad input ports. But, the backlight bleed in the corners was noticeably worse than I remembered on the PQ321Q. Without a side by side comparison, I wasn’t sure but it felt worse for sure. And given that this device touted its deep blacks, I was immediately disappointed. I could live with this though, but worse, the first time I brought up a white screen, I immediately saw a number of black spots around the display. Dead pixels? Dust under the glass? I don’t know, but I do know that it drove me crazy. Every time I scrolled a white window across the screen, I fought the urge to wipe the dust off the screen. But I couldn’t. The next day, back to Amazon it went.

The available options in this display class are fairly limited. The other device I’d been weighing was the BenQ PD3220U 32 inch. On paper, it’s a lesser display, certainly in terms of color gamut. But I needed a display and this seemed like it could work, so I gave it a try. Much to my delight, this display has been amazing. As a Mac user, it feels as if it were made by Apple for your Mac. Plug it into the Thunderbolt port and it just works. There’s a color setting just for you. You can adjust all the settings via free software. The display looks great and free of artifacts. The stand is solid and feels rugged, and the bezel and elegantly discrete. I really like this monitor and every time I wake my Mac from sleep and the display illuminates as if it’s happy to see you, it makes me appreciate it even more. I don’t ever use the included puck but see that it could be useful for some. The speakers are terrible, but hey, it includes speakers that are good enough to alert you to system sounds if the audio out is selected for monitor output.

I've read a lot of negative reviews about this monitor that were written in 2017 and 2018. I purchased mine in December of 2018 (and I must not have read the reviews because if I had, I probably would not have purchased it). In any case, I've had mine for nearly a year now and am very happy with it and have not experienced any of the issues mentioned in the other reviews.

I have an apple 27” Cinema Display that’s almost 10 years old. This monitor does have higher resolution and clearly shows more colors, but if I had to choose from both I would choose the Apple. The Benq is too dim. Whites are not true white. Maybe is the glass of the Apple monitor that gives it that beautiful sparkle, but the Benq has a cheap plastic “matte” anti-glare screen that just makes the monitor look and feel cheap. I’m disappointed that a 9 years old monitor looks better than this even with lower colors and lower resolution. No I would not recommend, but at this price point I really think is a fair trade of. My next monitor will cost no less than $1000 to keep it fair with my 9year old apple monitor.

My beloved old 30" 1920x1200 monitor was starting to fail, and I decided it was time to upgrade to 4K. The price was great compared to similar models from well known manufacturers. It works perfectly with my Windows 10 PC. No dead pixels, even illumination, and I love the solid, fully adjustable stand.

I've been using it for several months now.

I'm not a gamer, so I can't rate it on that performance. But I edit and watch video and work with graphics, so I appreciate that the color is calibrated out-of-the box. Its default brightness is probably a bit too high for my taste, but that's true of most monitors and it's easy to adjust. I can also spend days on end using it to write code, do research, as well as mundane things like email and web surfing.

I like having the SD card slot in the bezel, which I got hooked on with my last monitor. Other than that, it has lots of extra features I haven't needed yet.

I'm considering buying a second one for working at home.

I bought this monitor after a lot of research on budget monitors with excellent color quality. I have had it a month and no problems. I saw that there were a lot of negative reviews for units that were flickering on and off, but it would appear that issue has been fixed

I also bought this because it touts a built kvm switch which would allow me to easily switch the monitor between my 2 laptops. No more switching wires around. There is very minimal documentation on the set up, and it does not come with 2 of every cable. I first connected one laptop via the display port input and the other laptop via hdmi cable. It worked, but I noticed that when I switched from the hdmi connected laptop to the display port, the cursor on the one that was using the hdmi cable got glitchy and was hard to maneuver the cursor. I solved this by switching the connection using the mini display port input.

I was slightly disappointed with the way the kvm switching works. You can switch using onscreen touch controls or use this puck device that has 8 buttons on it that you can assign to your devices. Unfortunately you can not switch the monitor and your input devices with a single switch. You have to program one button to switch monitor input and one button to switch your input devices (mouse, keyboard, pen tablet. It is not a deal breaker though.

One thing I did not realize is that the high resolution of the monitor makes all your GUI elements smaller and harder to read. While you can change your system to use bigger type and icons, you have to dig into all your other programs to see if there is a way to enlarge text within the app. You can change your monitors settings to make everything larger by reducing its screen resolution, but that is why I bought a 4 k monitor.

If you plan on watching movies on this monitor, you will probably want to run your sound through external speakers since the built in speakers are not the greatest.

I will also say that the controller puck they include is circular and black with numbers embossed in the buttons. You can not see the numbers in a darker environment and the circular form factor of the puck can cause you to lose the orientation of the keys, until you learn that the cord is the top of the circle.

This is definitely a great color monitor for the price.

The quality of the picture is fantastic, but there are a couple of minor issues with the exterior design of the monitor that really leave me scratching my head.
Firstly, the bottom bezel is incredibly cheap-looking. It's this shoddy-looking strip of gray plastic that I sincerely thought was there to protect the real bezel during shipping. I tried pulling it off when I first saw it only to be frustrated that it was meant to be there. In the product images, the bottom bezel looks like it might be a strip of gray metal with a matte finish on it.
The second issue I have is with the side and upper bezels. When the monitor is off, the screen looks like it extends to a VERY thin outer bezel along the sides and top of the monitor. However, when you turn the monitor on, the screen doesn't extend to this outer bezel. The clear screen cover extends farther than the actual LCD display area, and it appears as if the display area is cut off, or not displaying as much as it should. In fact, one of the product images in the Amazon store page shows the screen extending to this outer bezel, which is misleading, and borderline false advertisement.
Lastly, the menu navigation stick in the back feels very thin and brittle when I use it. I fear that it might snap one day so I'll have to be gentle with it.
None of the above issues have much (if any) effect on the usability of the monitor during my photography editing. They're minor gripes, but for a 27" monitor that's $1000+, I would have hoped for no minor gripes at all.

Bought this monitor as an external for my 2017 iMac. Since I'm working from home for the foreseeable future, the idea was to connect work computer to one input and my Mac to the other so I could have a single desk setup and easily switch between work and fun. That meant I needed a display that had two 4K inputs and could hold its own against the iMac display in terms of crispness, contrast, and color reproduction. After a few days of tweaking settings, I think I've got the two displays nearly color and contrast matched and it is truly lovely. The little control puck makes it insanely easy to perform these adjustments and switch between my work and Mac setups. I really love it. This is a pricey monitor but I think it delivers in terms of quality and usability.

The screen is beautiful and crisp - I also own a BenQ 32" 2650x1440 monitor, which has been great, but the 2k is not as nice on the eyes as this 4k. The price is good for such a large and clear screen. I'd definitely buy it again. No flicker problems as reported in other reviews - that seems to be a problem with an older version, based on what I read on the BenQ site.

The bit that is disappointing is the "KVM switch". It's not quite a KVM switch - it would be, if it were possible to configure a single button to switch between 2 K(eyboard)V(ideo)M(ouse) sets. Instead, you have to configure video switching and USB (keyboard/mouse) switching in 2 different buttons, and because there are no clear toggle options, you really need 2 buttons for each type of inputs/outputs, which would require 4 customizeable buttons - but, oops, there are only 3 buttons.

If my description is confusing, that's kind of the point. This product is soooo cloooose to being a hit - it has a beautiful 4k screen, and the ability to switch between 2 sets of upstream USB ports, (and of course the ability to switch between video ports) but it doesn't have the ability to switch between video inputs and USB inputs at the same time.

I've had dual screen setups for many years now but i find that for what i do at home this large size single monitor is perfect. I bought it mostly for photo editing, and it's absolutely fantastic for it. I ran my datacolor spyder calibration on it and it didn't make any appreciable changes to how it looks. At this point i'm using it with factory srgb settings when i edit photos. But I'll probably run the calibration again in 6 months or so. Lightroom and photoshop at full screen are fantastic on this thing.
As for other programs, i almost never run anything else full screen anymore. a word editor on this thing at full screen is ... well, ... ridiculous. But i'm sure a big gnarly spread sheet would be nice on it. I'm used to having multiple windows open at one time and spread over two 24" monitors. On this i run them floating and can just as easily switch between them without the annoyance of the division between monitors. And I actually have more desk top space now.
I do like that i have the option to rotate the screen to portrait, but honestly, even editing portrait oriented photos i don't really feel the need to do that.

It has lots of features that i don't use, like picture in picture, and the KVM switch. So i have no feedback on any of that at this time.

I do like the little puck as it does make navigating the setting menu super easy. But for me it's really an unnecessary feature. If your someone that switches from CAD to editing photos, to editing video multiple times a day it's probably pretty nice. Just click the button assigned to your preference and your good to go.
The SD card slot is nice and accessible, as are the 2 USB slots.

I guess the only negative I have is the built in speakers. I don't know why companies even bother to put speakers in monitors. They always, ALWAYS, sound horrible. But there is a headphone jack with the USB ports if you want to use the monitor as what essentially amounts to a headphone extension cord.

If you're a gamer i'm sorry, but i have no feed back for you. But for photo and video editing, this is a great choice.

I would so buy this again. And i wish i hadn't waited so long to get it in the first place.

The colors on this monitor are fantastic. The resolution, ports and Mac-readiness are make me WANT to like this monitor in so many ways. However, the model I received had terrible backlight bleeding in both corners. On a less expensive monitor, I could forgive this, but not on a professional monitor priced at over $1000. The build quality is excellent, but I shouldn't have to deal with these kinds of imperfections and lack of quality control at this price point. Back to Amazon it goes.

I like the color quality, the screen size, and the high resolution. Surprisingly, though I wanted a 4K monitor, it turns out that at this size, that's slight overkill (though it's way better than lower resolution monitors). But the high color quality and wide viewing angle make this a good monitor that I'm very happy with. I also like the programmable puck, and the PIP function (which I only use occasionally, but can be handy). One thing I don't like so much is the bezel (it may protect the screen, but in low light, it also reflects the screen - I wish it weren't so shiny.

The monitor is perfect for use with MacBook Pro. The colors are well balanced and the built in KVZ switch along with two extendable thunderbolt 3 ports is perfect to keep a clean workplace. It’s pricey, but the quality of the screen ( true 10-bit factory calibrated IPS panel ) is touching professional levels. This is a non- gaming semi- professional monitor, which particularly well attached to a MacBook Pro.

If this monitor did not have the flicker problem I would have kept it. I called customer service, they said it could just be a Mac problem (they don't know by now?) I called AppleCare and they helped me do a reset of my system, which fixed it for like 2 weeks. But now it's back and flickering every 5 minutes. Beyond annoyed, I must return it. The flicker is a problem where the whole screen goes black for 2 or 3 seconds. That's a long time when you are in the middle of something. I'm just going back to Dell, I'm never disappointed with their monitors.

I have been experimenting with various sizes of monitors ranging from 27” to 43”, VA panels and IPS panels, cheapo TVs and nice monitors like this. What you will get here is a sturdy build, a clean and crisp picture, accurate colors, and a good field of vision when you’re close to it. Non-IPS monitors Above 27” are difficult to use close up because the corners/edges of the screen look gray/distorted which causes eye strain.

This is the best size/resolution/panel config I have used. Disclaimer: I write code and rarely game but when I do, it needs to be amazing.

Good: no dead pixel, no bleeding. Color is very good and accurate. The low blue light is very useful.

Bad: I bought a Benq GW2765HT almost two months ago, which is a decent monitor. However, for this PD3200U, after I hooked it up with my dell inspiron laptop running windows 10, the monitor looks washed out, way worse than the GW2785HT. I then downloaded the .icm color profile for the monitor but there is simply no way to install the profile so that I can see the profile from display setting for the monitor. Luckily, I have a Plugable usb 3.0 to hdmi 2.0 to which I connected the pd3200u. Then, the .icm profile can be seen in display setting. Once windows 10 takes the correct color profile from Benq, the color of monitor shines! It is a fantastic monitor. So, if without the Plugable (which is a temporary solution) pd3200u cant work with both of my latops.

Edited two days later: The color profile can be shown in windows 10 display setting only when the laptop's built-in monitor is connected (I didnt make it connected since I solely use the two external benq monitors). One more note for future buyers: the Intel integrated graphics 630 with the i7 processor makes the monitor a little washed out. You need open intel's graphics setting and set the brightness to be -8. Then, the colors are perfect. Again, this is not benq's problem since I tried to connect the monitor with Plugable usb 3.0 to hdmi 4k adaptor and the monitor has just perfect color without any tuning.

There is no flickering issues and benq seems has a high quality control with the expensive monitors (for two monitors that I have bought in 60 days, no dead pixels, no bleeding, and colors are perfect).

Absolutely nothing bad to say about this monitor. It looks fantastic and I love being able to control the adjustment features from the puck.

Another underrated function of this beauty is the ability to connect two computers and use the same keyboard and mouse to operate them. I have a ‘built’ 9900K and a Mac Mini connected (one through display port and the other through HDMI) and switch between the two effortlessly. I keep a 5TB external connected through the monitor’s USB port that can be seem by both computers, so it provides instant access to files regardless of which computer I’m using.

Some things I like to do on a Mac and others can only be done by a PC. This monitor makes that possible and does so effortlessly.

Not to mention it looks fantastic doing it.

This BENQ sits between two 27” BENQ 2Ks. I have the 32 connected to the PC & Mac, and one 27 2K connected to the Mac and one 27 2K connected to the PC so no matter what I’m doing I have two monitors active with each computer.

Also - connecting keyboard and mouse to the monitor saved two USBs on the back of my PC. BONUS!

I needed a monitor and I can't justify returning it but I wouldn't recommend this monitor - particularly not at this price. My old Benq had a much more accurate and vibrant color to it. I have them side by side and can clearly see this isn't as good although it is the same price of the discontinued model. I've tried adjusting the gamma, color, brightness, contrast etc- it just isn't as good as my old screen. (Oh and the new menu system is unnecessarily tedious. I think I'll try another brand next time.

Most monitors these days have flimsy plastic stands and seem to be of poor quality. This works perfectly w/my MacBook Pro, 4K resolution and Retina down-sizing make the text sharp and crisp. I use this mainly for work & programming so cannot comment too much on the colors, though they look good to me. Very solid monitor, the base is metal, USB-C works great. After several poor experiences trying to get monitors that'd look good on MacOS, this one made the cut.

 This monitor gives a kind of pink glitches when playing or watching videos on YouTube ect (I have a good video card - GTX 1080Ti). Plus I think the picture is a little dark, I would like it to be brighter.

Pros:
Excellent monitor for the price. Base is very heavy, but that is needed with a 32" monitor.

The hockey puck included is very convenient for shifting to desired shortcuts.

Con's:
Extremely noisy. A loud buzzy sound is constantly emitted when on. This renders it useless for any studio environment such as audio editing. The color is not quite white or able to match with the iMac Pro's 5K screen, even when setting custom temperatures.

There are no software for Mac, and the only software included is a a CD. That was useful a decade ago, not in 2019.

The BenQ website and support is pretty much non-existent. the site doesn't work and has no registration links, the QR does includes with the product ends in dead links as well so if you are looking for a brand with solid support I would look elsewhere.

I'm an editor who needs a color accurate computer to color to. I didn't want to spend $5K for the Flanders and other top tier monitors, so I did my research and came upon this one. Some reviewers complain about a flicker issue. I've had this monitor for over a month now, and I haven't experience any flickering, and I'm using it at least 4 hours a day as my home editing monitor. I was worried about the flickering when I bought it, but I just thought 'I could ship it back, if anything'. Didn't have to come to that fortunately.

I can't speak for those who have experienced the flicker, but I can speak from my experiences with this monitor. It's amazing, and it compares well to the Asus P328q, which is what I use in office at work. It's been an amazing upgrade at home. I use it for games and editing.

I really like this monitor. It is not cheap but well-worth it. It made productivity SOOO much better for me. I am not as tired looking at a laptop screen. I attached to a Mac Mini and works well. The speakers however are terrible. You have to but another speaker for this thing. I read the review about the speakers but i didn't think they were this bad. Again, excellent for money. Well-worth it. Get a pair of plug-in or bluetooth speakers with your order. Thanks!

This is the second BenQ monitor I bought for my setup at home. I primarily use them for design/drafting, CAD, construction review and general office work. I never use it for gaming, other than poker when connected to my Mac.

Pros:

Control - The control puck is neat, but I never use it anymore. There is an app that you can download for windows (not sure about mac) is amazing. Full control over all settings in the monitors from windows and other the front panel buttons. I change the brightness of both displays several times of day and this makes that very simple

Image - I don’t get the ghosting on the 32 that I would occasionally notice on the 27, it’s got a very stable, clear, balanced image. I haven’t experienced any eye fatigue from long days of use.

Sound - I normally would never trust the sound from a monitor, but this is surprisingly good. I will probably get my speakers installed eventually, but these have been more than adequate for Zoom calls and just audio notifications from the PC

Ports - very loaded up on ports. I have it connected to my laptop dock and use the USB ports on the monitor to charge my wireless mouse and keyboard, and occasionally use the SD reader on the side

Build quality - solid chassis, good construction. The integrated stand is has a nice range of motion and makes setup easy.

Color - I’m not a color expert, but the colors look great. One note, make sure you find out what the gamma setting of your OS is, because if it’s set incorrectly, it will absolutely look weird and you’ll never get the colors right. I probably spent two days messing around with it, and once I figured out the gamma setting it looked perfect.

Cons

- I may only have one con, and it’s a little picky. Since I already owned a PD2700U, and wanted to add a second larger display, I wanted to keep it in the same family, so I went with the PD3200U. You might think they look similar, but they don’t. The bezel is thicker with a slightly recessed screen, and the 27 is flat with a very thin bezel. It doesn’t bother me too much because eventually I’ll add another 27 to the other side of the 32 and the setup will match.

BenQ PD2720U 27 inch 4K UHD IPS
It is a very nice 4k monitor with LOts of ports including 2 thunderbolt3 ports. Unfortunately unable to serve my purpose.
I bought this monitor for thunderbolt 3 daisy chain capability. (For doing Telehealth from home).
I was able to daisy chain this monitor with the LG ultra-fine 5K monitor. It drives the 5K monitor in 4K mode only. That was somewhat okay. However, periodically it blacks out causing interruptions. In addition, unlike LG5k monitor, the thunderbolt ports of this monitor do not charge my MacBook Pro (instead drains the battery).
Although it worked when I connected both monitor directly with my MacbookPro (separately) using 2 separates cables. Because of resolution difference (one 4k and anther 5k resolution), it distorts the image when moved a window between the monitors.
Sorry, I had to replace it with another LG 5k monitor.

This build of this monitor is solid, sturdy and better than advertised. I purchased this monitor for a bigger and clearer screen presentation to use for work (Windows via hdmi) and personal computing (Mac vai TB2/usb-c). The many connection options and built-in KVM switch is outstanding. Both Windows and MAC OS display the 4K resolution with high quality, speed and many picture adjustments. The side-by-side and PiP options are also cool. Portrait swivel and all ergo adjustments are outstanding. The Eye-Care technology make this monitor a perfect choice for a developer, writer or designer looking for a crisp display and ability to switch computers to monitor another process or just take a break from work to personal computing while working from home.

Only had it one day so far but so far so good. After installing the software on the website all the color management was taken care of. Capture one, lightroom and photoshop see the icc profiles. On a pure white screen theres a slight color shift at the extreme lateral edges.. maybe 1-2" but much better than the Viewsonic vp2785. Well built. Very happy.

I bought this monitor thinking I'd save a bunch of money on a 4K KVM switch since this one has it built in. When it works, it's the slowest KVM switch on the planet and super clunky. You have to navigate too much through the menu to switch computers. There's no one button to switch. You have to go through the menu and switch the display and keyboard separately. The KVM switch itself is faulty and frequently freezes up the computers it's connected to or disconnects completely. Then everything has to be restarted or you need to have a second keyboard plugged in so what's the point.

Color quality is ok. Some uneven fading on the pixels. It flickers here and there as well.

Speakers are about as good as my cell phone's and they don't work with the driver installed. I have to install and delete the driver about once a month for the sound to work.

BenQ PD32OOU 2017 is on sale only because it's an older model. It's older but not inferior where it counts the most. Believe the stats! No dead pixels, no backlight bleeding, it's perfectly calibrated and the largest 32 inch monitor in height and width that I could find. It was out of stock when I ordered it, but I knew it would be worth the wait. I saved $200 on the best monitor I've ever had. I only wish that there was a glossy black model option. Happy Man!

Opened it up.

Saw the display coming unglued from the housing and put it right back in the box.

This is getting returned asap.

The image shows one size of the display (the bottom) with a 2mm gap between the display itself and the very thin plastic housing it is supposed to be adhered to.

The one without the gap is from the top edge.

That is what is should look like all the way around.

This is not a well-built monitor for $1200.

I was upgrading from a UP3214Q I've had for years - that's a monitor.

Looks like I will pick up a UP3216Q instead - it's older but at least it is well-built.

First experience with BenQ - must say I am disappointed.

The image quality is excellent for graphic design, photography editing and illustration. I had to return a few monitors due to dead pixels, but finally I got a good one so docking a star for that. The little puck is a great addition so you dont have to struggle with the monitor buttons. The stand is also very sturdy and allows to rotate, height adjust and tilt to your liking. I'm glad I bought this recently because earlier models were plagued by issues according to many users.

Tried using it for work as photographer/designer. I really tried, bought like 3 different cables, upgraded to newer video card it's STILL flickering and doing all bogus s#*t, colors are as near realistic as you would expect for this kind of money.
Very disappointing and I can't even return it through amazon anymore...

I've ordered about 6 of these now (1 for home and 5 for work/employee displays) - haven't had an issue with a single one. Not sure what people are complaining about with the flickering issues / etc. No issues here.