This is an expensive machine, too expensive to for the problems I have had with it. It takes forever to warm up and copy. I've spent a significant amount of time fixing jams during coping and scanning. The paper tray has been broken since I purchased it.Since it is a home office copier, you have to find a dealer who can work with the company to fix it. It took a long time to find someone that could repair it under warrantee and they were located outside the Seattle area so I had to lug this heavy thing there and back and still it is not fixed. It has been a headache for 3 years but was too expensive to dump. I am waiting to get my money's worth before dumping this lemon and finding something else.
Зета-Орион-4RUZL
28.09.2011
2/10
Оценка пользователя
Ужасно
I have owned a Xerox Phaser for the past 6 years, (8500, 8850, 8560). After an electrical outage damaged my latest printer, I decided to look into a less expensive alternative, and purchased the 6010N. Big mistake. This is the worse model I've ever had. Broken right out of the box. It keeps showing the jam code, even when there is no paper in. I was able to print three regular pages before the paper jam display came on.Messed around with it and then tested it on 80lb card stock, which it claims to be able to take. No luck. Not in the regular tray, not in the bypass tray. The card stock, (and then later when I switched back to regular paper), would be pulled in about 1/8 inch, and then the jam display would come on. It literally took me an hour to print 4 pages. I had to stand there like it was a sewing machine, one page at a time. 12 color pages per minute? More like 15 minute per color page!On top of that, because of the way it feeds, it curls the paper badly. I had to place a heavy book on top of it overnight to flatten out the pages. If I wasn't using this printer for business, I probably would be able to tolerate it. But the fact that it does not do what it claims to do, (and in my case, print on card stock), it's a bad investment.When I opened the back panel, (where you would normally find paper if it jammed), I noticed that the roller that is supposed to feed the paper in, is not securely positioned, and misaligned. When I touched it, the spring came out! THIS WAS AFTER ONE DAY OUT OF THE BOX!If I had to find good things about it, I'd say it's the size. At ~25lbs, it sits nicely and compact on my shelf, compared to the 75lb monster that is the 8500/8550/8560. The output, (when I was able to print), was fairly decent in terms of both graphics and text. Personally, I don't think it beats the 8560 in terms of crispness, especially line art. I'm guessing this is the difference between using toner ink vs. ink blocks. But it's acceptable, even to me as a graphic designer.However, the bad outweighs all the good. Skip this model if you don't want to waste your time and money. After spending two days with Xerox tech support, and not being able to print anything business related, I realized I should have just continued with the 8500 series. Save yourself the headache.
Нейрон-4UYFT
15.01.2013
2/10
Оценка пользователя
Ужасно
If I could give this negative stars I would. It was just fine initially, but it had a mechanical issue and needed some warranty work. No big issue there sometimes things fail. However this has now sat in a Xerox official warranty repair shop for two months, as Xerox has completely failed to support the product as there are NO repeat NO repair parts available.Xerox should be ashamed of their performance. I have to replace a full function office printer and install an office colour laser printer in the next month. Guess which manufacturer is not in the running.......Steer well clear, at all costs.
Вектрон-1YQCE
06.03.2013
6/10
Оценка пользователя
Плохо
This printer makes my previous inkjet printer look lame. However in my set-up, where we are frequently printing envelopes, the printer is a little too smart for its own good. There is a lot of confusion about how to get it to print from the tray versus the manual feed, and how to tell the printer what it is printing on. We are doing better with practice, but we never had so much difficulty adapting to previous printer upgrades.
Квазар-1YNEE
26.02.2013
2/10
Оценка пользователя
Ужасно
I have wasted my money on this machine. Every month or so I have to call the IT (Information Technology) to set it up over and over again. I am using it mostly as a Fax machine. It suddenly stops receiving faxes, the machine keeps shutting itself off and on every minute. All the cheaper Brother machines that I have used in the past have worked so much better than this machine. I will never buy any Xerox product again!
Гравитон-7REPM
05.02.2013
10/10
Оценка пользователя
Великолепно
We would highly recommend all the Phaser Printers. We own 6 printers (all are color except this one). We use this as a back up printer and mainly as a fax machine.The solid ink printers are unreal in the quality of print. The laser printers are good too. Supplies are pricey though! We also would recommend that you only buy OEM parts. We ruined 2 printers by buying supplies that were not XEROX. You may find it cheaper to keep buying a new printer versus the supplies too?
Гелиос-8JGUX
17.12.2012
8/10
Оценка пользователя
Хорошо
If your printer is at or near the 10,000 copy mark it may stop working and tell you that you need a new imager unit. The 6120 is a reliable workhorse printer and produces execellent output.Replaced the imager unit with this unit and printer has been back up and running for 6 months.Well worth the investment to keep your system up and printing. This printer has outlasted my Xerox 8550 and 8560 color (Wax) printers and is very easy on the pocketbook if you opt for OEM compatible cartridges.
Небулоид-5JQSJ
27.12.2012
10/10
Оценка пользователя
Великолепно
I am happy with the product, i had only a missundesrtood with seller because i use the iphone app and i didn't see the tracking number in the app, however i contacted the seller and i have noticed that if i go into my amazon account in a computer, i have all the information available. I think the only thing is that the seller has to fill everything right so the users can see the info on the iphone app. Now that we've talked i really recommend this seller!
Капеллан-2IYYY
18.12.2012
8/10
Оценка пользователя
Хорошо
My Mac-based small business runs off of this printer, and I absolutely love it. I used inkjets for so many years, but now, never again! It's fast, not terribly loud, prints very good quality, seems economical with its ink, and so far it's been pretty much problem-free.My only beef with this printer is that it doesn't like to print on cardstock and other slightly-thicker types of paper. Sometimes it will, sometimes it won't.
Гелиос-7AOBR
13.02.2013
4/10
Оценка пользователя
Ужасно
Actually it was damaged. It would not seat in my printer. I had to put old one back in (with a little life left) and order this from someone else. May be just my order. Good news, Amazon let me return it with not problems.
ХроноГость-9PXYY
11.02.2013
8/10
Оценка пользователя
Хорошо
The Good:This is one of the cheapest color printers I can find. The print quality is very good, plus the ink is CHEAP!!!The Not So Good:When printing in Heavy Card Stock, the pages come out curled.
Астрон-1UCKC
01.07.2012
10/10
Оценка пользователя
Великолепно
This is an excellent color printer for personal and small office use.I purchased the 6010 with Ethernet, plugged it into the wireless router in my network, loaded it up with paper (toner was pre-installed) and booted up my Mac.My Mac immediately recognized the printer, installed the driver, and I was off to the races.My first color printed page popped out quickly, with crisp text and good quality graphics.Since then, the printer has been a reliable workhorse for everything I've needed. It works well with a variety of stock from 20 pound "daily paper" to heavier Hammermill 60 pound Color Copy Digital Cover. Every printout has been clean and fast, setup was quick and flawless, the printer consumes little power (and wakes up nearly instantly from "power save" mode), and whenever I need a printout, I just hit "print." It's exactly as a personal color printer should be. The low price and the quality construction are just nice bonuses.
КиберНаблюдатель-2YTKG
03.02.2013
2/10
Оценка пользователя
Ужасно
Has not worked right since I got it. Refill toner (ink) is much higher price than competitive product, almost as much as another complete unit with the ink included!
Астероид-5MNKB
31.12.2012
10/10
Оценка пользователя
Великолепно
The imaging drum works perfect! It will print supposedly up to 45,000 copies. The images in black and color are printing as good as the original unit.
ИнфраГость-7ZXEM
21.12.2012
8/10
Оценка пользователя
Хорошо
The Xerox Phaser laser color printers are great for our office staff, the printer is quiet and doesn't take much desktop space. Our Office staff is happy (TG).
НаноПилигрим-5YMUL
07.09.2012
8/10
Оценка пользователя
Хорошо
This is the second one of these printers that I have purchased. Both are at work inmy office. No problems to report. I have had the first one for over 1 year.
Дроид-7IFEM
02.09.2011
2/10
Оценка пользователя
Ужасно
This machine is advertised as being able to scan to e-mail and the Xerox sales rep assured me it would scan to my Yahoo e-mail. After seven hours over two days trying to reach someone in Xerox technical support, I found out this printer will NOT scan to my e-mail. The Xerox engineer said that e-mail providers such as Yahoo and the others have gone to SSL (Secure Sockets Layer) and this machine is incapable of scanning to that. To obtain that function, he said you have to purchase the 3550 version, but that machine is heavier, larger and more than double the cost of this one.Also, Xerox customer service is the worst I've ever encountered. For Tech Support, you have to wait on hold for an extended period of time before someone in Manila answers the call. The guy knew nothing about the scanner function and nor did his supervisor. I was told I had to speak to someone in Level 2 and that was another half hour wait on hold. That person also knew nothing and nor did her supervisor. By day 2 of this, I finally found someone in Customer Service who located an engineer for me to speak to. After going through 25 minutes of set up, he finally remembered that this machine will not scan to e-mail since it doesn't work with the SSL encryption software that nearly every e-mail provider now uses. The entire process was a huge waste of time, and now I have to return the machine. I will never purchase another Xerox product.
Гиперион-8KBTZ
09.08.2012
10/10
Оценка пользователя
Великолепно
This printer is quiet, doesn't jam, prints beautifully, and if you get the n model, comes with networking! Perfect fit for my office.
Астрон-4JABK
04.06.2012
10/10
Оценка пользователя
Великолепно
This is a great price for this unit and it was easy to replace the existing unit. I shopped around for the best price for this unit and this was the best I found.
Дроид-5ZGWT
13.03.2012
2/10
Оценка пользователя
Ужасно
Please be careful! This is a printer of 1999!!, and 'THERE ARE NO DRIVERS' for Windows 7,Vista and even for Win XP ... How is it possible that they sell a printer that is no longer compatible with any current operating system today??, and that also Xerox ends to give support and software to this printer, for over 12 years??.... Sorry for my english.
Кварковец-4EIVF
24.02.2012
10/10
Оценка пользователя
Великолепно
Just bought one of these after my cheap Samsung printer died on me. The print quality on this would be competitive with printers at 2-3x the price. Also, you can refill the toner cartridges for very little money, which makes the price per page about as cheap as anything I've seen.
Гелиос-1PUTB
28.04.2010
10/10
Оценка пользователя
Великолепно
I had been buying the Xerox Phaser 3200MFP/N Multi-Function Network Printer/Fax/Scanner/Email for branch offices I support but was very disappointed in the quality and cost per page. So when Xerox came out with the 3300 MFP I was interested in seeing how it compared.While the part number maybe close, the machines are completely different. The 3300 MFP is more rugged, with a real paper tray (optional add on paper trays available), a lower cost per page, and better paper handling. It offers all of the features you would expect on a modern laser, scan to e-mail, network scanning, printing, and faxing. I have purchased 5 of these so far (now 10). The initial firmware these some of the units shipped with was buggy and as noted by another reviewer the Web user interface (UI) did not work in IE and other browsers. However, Xerox soon corrected that problem with a significant firmware update that corrected the UI and even required new drivers on the work stations.Setup and administration was very strait forward via the Web interface (nearly identical to any other Xerox copier). You can import address books for fax and e-mail, and tweak all of the default settings. I have had no complaints from the users and with 9+ (now 14+) months of usage under there belt, these printers continue to perform well.Other vendors may have similar products, but one area Xerox has really shined is there onsite technical support. While no of my 3300's have required onsite services, Xerox has always come through for me on other units I have installed. (The onsite warranty is an optional add on.) (I have had one ADF feeder that had some problems jamming but they were quick to repair it)So where does this unit come short? It does not support SSL for SMTP which means if you use Gmail or some other vendor that requires SSL for SMTP you are going to have trouble. One work around to this is setting up a computer running STUNNEL ([...]) a free open source project that you can use to proxy through. The other feature lacking is LDAP support for a centralize e-mail address list. The only other "weakness" it has is a limited darken/lighten range when making copies. It has this feature but it does not have the same range that a full blown copier has.Bottom line if you are looking for a solid, cost effective, multifunction unit, in my opinion, this is it. (Revised this review because it does support duplexing which I had incorrectly stated it did not. My review is other wise still the same after more than a year of usage.)
Синтрон-2PADH
11.02.2012
10/10
Оценка пользователя
Великолепно
The only two things which I do not like about this machine is that it takes a long time to warm up and be careful do not put whole punched sheets in the feeder, it will screw up your feeder sometime in the future.
Вояджер-9SHRZ
01.03.2012
10/10
Оценка пользователя
Великолепно
I have used this model and switched to refurbished ones for a while. None of them last as long as this OEM cartridge. Well worth the money;
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