Отзывы о Смартфон Microsoft Surface Duo 6/256GB

212 отзывов пользователей o Microsoft Surface Duo 6/256GB

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CajunAsian

06.12.2022

8/10

Оценка пользователя

Хорошо

Less than $400, 12L, and MS Support- Worth It in 2022
I have been a dual screen user for years LG G8X & LG V60). Purchased a Duo 1 here during the major sale a month or so ago. I have enjoyed it and directly compared it to my V60 in terms of multitasking and general functionality. Until the 12L update, I would have given the edge to the V60 which got everything right with exception of interfacing easily with Windows software. 12L is a GAME CHANGER and shows what the Duo and Duo 2 should have been Day One. Interfacing between my Windows 11 laptop and Duo is seamless and pen support is spot-on. Never cared about a camera array (that and price is pretty much why I avoided the Duo 2). As Microsoft has shown that the Duo is very much ALIVE; I look forward to additional improvements and the pending Duo 3 in a year or so.
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Kindle Fire Enthusiast

06.12.2022

10/10

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Великолепно

Brilliant and ground breaking - for the right user
This is a phenomenally terrific piece of work by Microsoft - but only for the right user. It's not for everybody. It is for people who need it's big productivity advantage: the ability to run a separate program on each of it's two screens. For example, I use mine to do a Teams or Zoom meeting on one side, and take notes in OneNote on the other. And I can do that anywhere - while traveling, on a plane, on my back porch, in my office, etc. This alone makes it worth it's price. And what's a couple of extra hundred dollars when you are trying to keep track of difficult and highly fluid situations? I'm an analyst, responsible for a very complicated system that I am learning from scratch, so I have to take a lot of notes as well as search thru them (OneNote is ideal for that!). And of course all of my email, cloud and other data is synch'd onto my laptop and tablets.
I can also see how useful this would be for a sales type, where for example Salesforce would run on one side and your OneNote notes about the account on the other so that you have that reference information while working on an account. Just incredible.
And we can't always be in front of our laptops or desktops... so the ability to look up information *and* take notes about it at the same time on your mobile device is invaluable.
I run into a few people who point out the high price... well, look around. That phone your teen daughter spent hours in line for so that she could have the phone her friends have can be just as expensive. The wave of Android devices with folding flexible screens (which are notoriously fragile and will be for many years) is just as much. The Surface Duo, with Microsoft's uniquely brilliant dual screens and hinge, is far more durable. Kudos to Microsoft for this tremendous creativity.
Some call this type of product, a first release, a "version 1" product and avoid those first releases. Well, again, how much is your productivity worth? I've been in sales deals with hundreds of thousands or more where having access to information continuously or at a critical moment makes or breaks the deal. Again, that alone makes this worthwhile.
I also use Gaia on hikes, and use the GPS function to track hikes live and it hasn't missed a beat. The other screen I use for any notes, and also for photos. It's hinge has been completely durable, although of course like any other phone it's not waterproof or crush proof for hikes.
What could be better? This has a camera, it works well enough, but it's not a leading edge camera And there are not front and back cameras, only 1 - however the screens fold around 360 degrees (it's understood that the next version has 2 cameras). And the software to enable dual screens is all new (which Microsoft has made available for other manufacturer's Android devices) so there is the occasional clumsiness in some software. That is being actively addressed and hasn't held me back.
Again, the advantages of this phone are absolutely unique. Take advantage of them and win the battle for productivity!
Size: The two pics show my Surface Duo against the phone it replaced: a Galaxy Note 10+. The Note 10+ was thought of as "huge" when it came out... it took up a lot of space but it looks larger than the Surface Duo. Think of putting this in your side pocket. I hold each of these differently in my hand... and the Duo either closed, folded open, or at an angle like a book. And I often leave the Surface Duo standing partially open on my desk for convenience.
My background: I've had lots of smartphones with different operating systems, and I've always looked for productivity gains above and beyond just making calls! I'm hard on them, and I have high expectations. This phone is the very first new thinking in many many years. Thank you, Microsoft!
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Matchman

06.12.2022

8/10

Оценка пользователя

Хорошо

"If" you want a productivity device
Super thin , good display, plastic frame "expect to be fragile" and feels as such. Hardware and software worked good . Should be even better with the 12l update. What it is:
A productivity device (duel separate displays)
What it is not: a Z Fold 4. My need was a large seamless display. Video ect. I could not deal with the screen gap when used as single display. So it was not for me and sent back.
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Inno

06.12.2022

8/10

Оценка пользователя

Хорошо

From iPhone 12 Pro Max to Surface Duo
A true LOVE - HATE relationship.

As it comes to the design and the creativity that was put into this device, it is truly a fantastic device. Premium feel, super thin. I think it is simply gorgeous. As it comes to useability though there are still a LOT of issues that either you ACCEPT or get TIRED of.

Positives: Design, wow factor - this thing makes me feel (long time Apple / iPhone user) like the first iPhone. People are curious about this device. It is unusual. Using the dual screen is amaizing. Screen quality is gorgeous. Typing is not too bad, or even comfy sometimes.

Negatives:

Even MS’s own Surface Earbuds struggle to instantly connect to the device and even worse, to disconnect sometimes when they are not in use resulting in the draining of the battery.

Call quality through the buds sometimes leaves a lot to be desired.

The software is still quite buggy but much more usable then at the time of launch.

Taking a photo with this phone is a pure mess. Waiting for the right screen to activate which either works or not is a gamble.

As it comes to your privacy, should you not want to jump all in and let Google record every bit of your voice input, the assistant will only work in a limited way, hardly understanding what you want. Eg. “Open / Launch Tidal”, instead of opening the app the assistant opens the website. It misunderstands oftenly even very precise instructions.

I for one gave up an iPhone 12 Pro Max for this device (at least for a couple of weeks).

To simply put the experience: with Apple and iOS things work FLAWLESSLY 99% of the time. With the Duo it is truly a gamble. This really reminds me my decade long experience using Windows until 2005. I found it to be “fun” to always having the challange of constantly needing to fix things to make everything just work, or improve slightly. Ever since 2005 though, when I have purchased a gorgeous 12” Powerbook, things were just WORKING and I have learned to enjoy things that were "just working" and carefully crafted to near perfection. Still, there is something about this phone that makes me crave it constantly.

So all and all do I recommend this device: overall YES because it is unique and simoly feels good. BUT only if you are OK putting up with constant issues. If you just want a device that works, buy into the Apple and iOS ecosystem. Nice try though Microsoft, you ALMOST made me convert!

Update:

A lot of things have improved during the past few month, especially ever since Andorid 11 is FINALLY out for the original Surface Duo. During the past few months I have switched back and forth between a good / trusted little iPhone 12 Mini and the Surface Duo. The iPhone was 99% reliable, while the Duo somehow always managed to get my attention back. They were switched every one or two month either being the main or the secondary device. So ever since the fall updates a lot of things have improved, usability, bluetooth connectivity, etc. I just recently sold off the iPhone and now with Android 11 finally running on the Duo this is my daily driver and I am starting to like it even more, even after several month of usage. It is still a very unique device, still a head turner, especially in Europe. One again a love and hate relationship that started to lean towards the love side, however there is still quite a bit to be desired, good improvements though… If you can get it for a good price, GO for it, you are not going to regret it.
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roxana sussi

06.12.2022

10/10

Оценка пользователя

Великолепно

Great price for the capabilities of this phone.
Works great . Like having a laptop with 2 screens and so thin. The resolution is really better then expected. Not for selfies or casual use. If you plan to use office apps and actually use it for productivity it's a great bargain.
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PDX Guy

06.12.2022

10/10

Оценка пользователя

Великолепно

Not for everyone BUT...
I don't swap phones and devices all the time. Once I settle into a device, I like to hold on to it and make large upgrades. The device I was replacing was a Samsung Galaxy 7 Edge. It was really showing it's age. So, I looked at everything. I am a bit bored of slate phones so I didn't limit myself. Razr, Flip Z, One Plus, Samsung S21 Ultra - I looked at a ton of phones.

The market is a bit odd right now with new phones coming soon and shortages. I might have gone for the S21 Ultra note if it was out yet. I had pretty much written off the Surface Duo after reading reviews and seeing it was priced around $1400. However, the price was cut in half and the OS was patched. I have always been a Microsoft tech guy using Word, Excel, OneNote, Exchange/Outlook. I was intrigued.

I have been using the Surface I bought unlocked and added to Verizon with a free SIM card from the provider for a few days now. The bottom line for me? It's a game changer. I have fallen in love with the device. The camera isn't all that great. It's not even 5G. No wireless charger. Not a great batter life. Sounds terrible! But, for me it's all worth it. It's elegant. The hardware is superb. It's eye catching. People ask about it. It's an odd/combo between Google and MS. You get both sets of apps. But, when you get it setup with your own style of shortcuts, widgets, screens, settings - it's amazing. The ability to use multiple applications on independent screens is so sweet. Maps on the left, browser on the right. Outlook e-mail on the left, calendar on the right. The 1 click to launch favorite app combos is incredibly powerful.

The multiple ways to use it are amazing. One of my favorite is to bend it in half like a little laptop. Messages is on the top and at the bottom a large keyboard can be used with both thumbs. It is so fast to have that config. I paired it with some Jabra 85t elites. They work perfectly. There is so much to discover. The news application that flips pages and stories like a book reader is sweet. I haven't even started to install apps like RetroArch but apparently it is a awesome little gaming device when you get it setup like that. I installed the XBOX app. Everything is snappy and responsive.

I love the Outlook application. I was able to add in 4 different e-mail accounts including our corporate exchange server in almost no time. Having my standard outlook calendar is so nice on this device.

I am very excited that this opportunity presented itself. I would probably never have pulled the trigger if the price wouldn't have been lowered. And I would have missed out. I think it would have been worth it for the multi-tasking and flexibility. I am really looking forward to seeing if they roll in everything they have learned into a new Duo2. I would upgrade.
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Michael Robinson

06.12.2022

10/10

Оценка пользователя

Великолепно

Extremely functionable
Good battery life and on unbelievable value with beautiful screen quality
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Willie Williams

06.12.2022

8/10

Оценка пользователя

Хорошо

Great e-reader.
Love the duel screens able to view two apps at the same time. WI-FI calling works well as a backup.
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James Kim

06.12.2022

10/10

Оценка пользователя

Великолепно

After update, it's amaging. Beautiful device.
After update, it's amaging. Beautiful device.
Touch and scrolling is soft and fast.
Battery life is not enough but charging fast.
Third party Keyboard not adjust to this.
But embeded ms keyboard is good.
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Pichet Chartsakulkanajarn

06.12.2022

8/10

Оценка пользователя

Хорошо

Good value for money
Good screen quality, battery barely make thru the day. Overall good value for the discount price.
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greg jones

06.12.2022

8/10

Оценка пользователя

Хорошо

Too complicated for its own good.
Wanted to use it for work, just complicates as an exercise in futility.
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F1racer

06.12.2022

6/10

Оценка пользователя

Плохо

god awful execution Microsoft
I really tried to want to like this folding phone, I love the built quality, thinness, screen resolution all excellent, top notch. But everything else is just lacking. It isn't a buy at $1500, so I thought I try it at $500, but still a no go, especially after aging 1 full year. Microsoft has got some real work on their hands.
Problem 1: Signal strength is bad, bad, bad. Places I usually get signal, I have none, data is spotty, Internet access intermittent. I believe the data, Internet access problem goes beyond just weak antennas, it would drift in and out of connection, making browsing, or using any app depending on web access impossible. It must be a design issue, or maybe having something to do with the snapdragon 855 processor, the Sony Xperia I had also had weak signal, but then Samsung sure didn't have that issue. I was trying it on both AT&T and T-Mobile sim, so I know it wasn't just the carrier. Problem 2: is the Microsoft style screen layout, and menu system. The double screen is a good idea on paper, but in practice, not so much. It complicates unnecessarily, that which doesn't need to be complicated, and because Microsoft lack a pilot community to fully test out the OS, they have a half finished, unfinished product they decided they should charge a mighty premium for. In reality, even at 1/3 the cost, it's still not adequate. I was much happier going back to a bar phone, or even a tablet. Problem 3: where's the update? a lack of update on a smartphone, is like accelerating end of life for any product. I think Microsoft just needs to treat the 2 screen as one large one, and give the option to split into 2, only when deliberate by the user. Have it function as a mini tablet. Problem 4: many apps don't recognize it as a phone, I can't even load my Costco app on the Duo, I can't load many EV charing apps as well, what's up with that.
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bob bii

06.12.2022

10/10

Оценка пользователя

Великолепно

Great value
Great value. Wish it had removable battery.
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Amazon Customer

06.12.2022

10/10

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Великолепно

PERFECT PRODUCTIVITY DEVICE!
I absolutely LOVE my Microsoft Surface Duo! First off, THIS IS NOT A SMART PHONE! In fact, if there's a weakness to the device, it's the phone calling feature. It does use a sim card (like pretty much every phone, tablet and most laptops nowadays), and it can conveniently make calls (like pretty much every phone, tablet and laptops nowadays), but make no mistake, this is a SURFACE device! The dual screens are beautiful, and give you the same producttvity mindset as using dual monitors on a computer. I am a Samsung Note (now Ultra) power user, and this devices fingerprint sensor is better than both Samsung and Apple! The battery is actually an all day battery (which is pretty doggone good considering it's powering 2 beautiful screens simultaneously)! The only 2 drawbacks (and this is knitpicking); be sure to use earbuds for making calls, because having the device against your face to talk triggers the mute button at random, and there's no wirelesss charging. But, for what you get, those are small potatoes in comparison! There's no way I would've ever thought that windows apps and android OS would work together so seamlessly! It is truly the best of both worlds in one device! Oh, and don't forget to purchase a pen, it takes the experience to the next level easily!
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Kevin RK Davis

06.12.2022

4/10

Оценка пользователя

Ужасно

Updated: Had to return after 12L Bugs.
UPDATED FROM AN ORIGINAL 5-STAR REVIEW: I originally gave this 5 stores, praising the form factor stating it far-outdid its bugs. I was wrong. It was MS Windows Vista that pushed me to Mac. Even after trying Windows 10, I went to Linux. This form factor was so appetizing, and I thought "Android is pretty stable," seeing how I had Android on my other devices, but MS managed to bring its "great idea, poor execution," to Android devices. Will the Microsoft Surface Duo 1 and 2 eventually shed its bugs? Maybe. Some folks report having less bugs than I did. For me, having the screens not operate or I needing to restart the device while in big cities trying to use the Duo's Google Maps was more than I can bargain with. Duo has forced me to retreat to my older device (and eventually place an order to return to the iPhone, which I haven't been there since the 6plus a few years ago). If you're tempted with the low money, this is one of those cases where you DO get what you pay for sadly, and I'd pay less to buy a better device such as Apple's SE offerings of late. Is the Duo cool? Yes. But it wore off only a few weeks in of having more bugs, factory resets to get my text messages that weren't coming through, and dealing with weird screens not working to where I said, "It's not worth it."
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KEN

06.12.2022

10/10

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Великолепно

it was a gift
it was a gift--he seemed happy
moved to Columbia
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Alfonso Castano

06.12.2022

10/10

Оценка пользователя

Великолепно

My best Celular Phone
My best Celular Phone, I only use the basic applications, WhatsApp, email, etc. Perfect for productivity, not the best camera, but for my is the basic one that I need.
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Amazon Customer

06.12.2022

10/10

Оценка пользователя

Великолепно

But the warranty has expired
I love the phone/device. But when I went to register it with Microsoft, they indicate that the warranty on this unit expired one month ago. I suspect this is why we got such a good deal so be warned. Buy other coverage.
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Keyur Parikh

06.12.2022

10/10

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Великолепно

At 400 bucks it's a steal
The over all form factor is one of a kind. Microsoft has hit it out of the park its the original and absolutely love the form factor. Now os on the other hand has ways to go as compared to Android 13 and ios 16.

Let's be clear this is an awesome secondary device and 2 display is absolutely awesome to do multitasking.
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Paul Stempeck

06.12.2022

10/10

Оценка пользователя

Великолепно

Perfect phone
Love love love this product. A little bit of a learning curve: once you get use to it w
You'll never want another one.
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merg21

06.12.2022

6/10

Оценка пользователя

Плохо

Device is not unlocked is locked to AT&T and it can’t be unlocked
Device is not unlocked is locked to AT&T and it can’t be unlocked . The device is model 1930 and that model is locked to AT&T.
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Christopher Torres

06.12.2022

10/10

Оценка пользователя

Великолепно

I'm bit of a techy
So I'll attempt to keep this sweet and to the point. It works 👍 Like works really well! Is this the perfect device or the Apple 📱killer, nope. But, it's an android game changer. I purchased this because I seen the price drop compared to Best Buys price. I received within in a week, took it to Verizon, got a sim card, and even received a Verizon promotion for a $400 instore gift card 🙌🏽💫 So I basically got this for a lot less. I'll use that to pay a bill and a half. Call quality is decent, not the greatest. I used it on speaker one time. I do however get strong signal. 4G. Screen quality is really really crisp. I prefer it over my iPhone 12 pro max. This thing is fast with computing needs. The double screens is great for multiple uses at one time. To be honest, I don't have a good reason why I got it. I just did. The camera quality is decent enough for a point and shoot but I use snapchat and filters to make up for some of it. The real steal is its potential. The updates make it better and better. We've already had one here in May. That's what your goj g to be paying for, potential. If they release another I e that addresses a lot of the issues this one had and has, I'll buy it happily. I love having an android with playstore market. The apps are more useful. I hope in the future they have a double speaker on the next. That'd be a nice touch 🔊🔊 For now this is just a fun piece of hardware. I wish I did more things on my Dell so I could sync the two but truthfully, I don't. Ps: This is a sizeable device, get a leather sleeve for it and screen protector.
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Trinaself

06.12.2022

10/10

Оценка пользователя

Великолепно

Great product for a Surface mini version
Screen quality is excellent usability is simple and easy.

Folding screens work great. The wifi and phone capabilities are great simple to use.

Tethering to Surface Pro works great. Double screens provides dual use for multitasking..
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NeroMaverick

06.12.2022

4/10

Оценка пользователя

Ужасно

Screen Damaged After Opening Box
I found the right screen (One with camera) was damaged just above the USB-C port after unboxing this. I believe that something had gotten lodged between the cradle holding the phone & the box itself. This created stress & what looks like a hole right where the screen cracked. After searching the box, I didn't find any object that may have caused this.

Unfortunately, I wasn't able to open this until about 40 days after I received it, my wife and I were on vacation when I purchased it and I was expecting to come home to something nice after our trip. The Amazon A-Z guarantee only covers 30 days. This seller and Amazon were completely inflexible in the returns process. The seller had told Amazon that we had dropped the phone, this was relayed through a message an Amazon customer support rep forwarded to us. We are now in the hands of Microsoft's repair, which require $650 for a device replacement, almost what I paid for this in the first place.

I understand their stance, and realize I should've checked on this device before the 30 days were up. But I'm kind of floored by how inflexible all parties involved have been.

A word of caution about these Surface Duo phones. I have read from many sources that these screens crack VERY easily. If this were to happen to you, Microsoft doesn't have many options for repair, and replacement parts are next to impossible to source (If I could just find the glass for the screen, this wouldn't be as bad an issue for me as I'm confident I can fix this myself).

I've been using it for a few days now, after applying a screen protector to the broken glass so I don't cut my finger or make the damage any worse. I enjoy the dual screen/dual app setup. I've been playing some emulators on it and can say that DS using Drastic & 3DS using Citra give a great experience, pretty native to using a DS/3DS. I like playing Killer Sudoku with the calculator open on the other screen. And reading emails with a webpage open on the other screen.

I can definitely say however, the software is as buggy as anyone here says it is. There are elements designed by Microsoft that seem to constantly interfere with elements designed by Android.

Had this shipped without a cracked screen, I'd likely give it 1, maybe 2 more stars. But I have to get on Microsoft for shipping a device with this issue, and not accepting responsibility for this when questioned about it. The lack of overall customer support regarding this device doesn't give me a lot of hope that it will continue to be supported in the future (This includes updates to Android 11 & 12 in the future).
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