Отзывы о Смартфон Microsoft Surface Duo 6/256GB
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Microsoft Surface Duo 6/256GB?
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I can also see how useful this would be for a sales type, where for example Salesforce would run on one side and your OneNote notes about the account on the other so that you have that reference information while working on an account. Just incredible.
And we can't always be in front of our laptops or desktops... so the ability to look up information *and* take notes about it at the same time on your mobile device is invaluable.
I run into a few people who point out the high price... well, look around. That phone your teen daughter spent hours in line for so that she could have the phone her friends have can be just as expensive. The wave of Android devices with folding flexible screens (which are notoriously fragile and will be for many years) is just as much. The Surface Duo, with Microsoft's uniquely brilliant dual screens and hinge, is far more durable. Kudos to Microsoft for this tremendous creativity.
Some call this type of product, a first release, a "version 1" product and avoid those first releases. Well, again, how much is your productivity worth? I've been in sales deals with hundreds of thousands or more where having access to information continuously or at a critical moment makes or breaks the deal. Again, that alone makes this worthwhile.
I also use Gaia on hikes, and use the GPS function to track hikes live and it hasn't missed a beat. The other screen I use for any notes, and also for photos. It's hinge has been completely durable, although of course like any other phone it's not waterproof or crush proof for hikes.
What could be better? This has a camera, it works well enough, but it's not a leading edge camera And there are not front and back cameras, only 1 - however the screens fold around 360 degrees (it's understood that the next version has 2 cameras). And the software to enable dual screens is all new (which Microsoft has made available for other manufacturer's Android devices) so there is the occasional clumsiness in some software. That is being actively addressed and hasn't held me back.
Again, the advantages of this phone are absolutely unique. Take advantage of them and win the battle for productivity!
Size: The two pics show my Surface Duo against the phone it replaced: a Galaxy Note 10+. The Note 10+ was thought of as "huge" when it came out... it took up a lot of space but it looks larger than the Surface Duo. Think of putting this in your side pocket. I hold each of these differently in my hand... and the Duo either closed, folded open, or at an angle like a book. And I often leave the Surface Duo standing partially open on my desk for convenience.
My background: I've had lots of smartphones with different operating systems, and I've always looked for productivity gains above and beyond just making calls! I'm hard on them, and I have high expectations. This phone is the very first new thinking in many many years. Thank you, Microsoft!
A productivity device (duel separate displays)
What it is not: a Z Fold 4. My need was a large seamless display. Video ect. I could not deal with the screen gap when used as single display. So it was not for me and sent back.
As it comes to the design and the creativity that was put into this device, it is truly a fantastic device. Premium feel, super thin. I think it is simply gorgeous. As it comes to useability though there are still a LOT of issues that either you ACCEPT or get TIRED of.
Positives: Design, wow factor - this thing makes me feel (long time Apple / iPhone user) like the first iPhone. People are curious about this device. It is unusual. Using the dual screen is amaizing. Screen quality is gorgeous. Typing is not too bad, or even comfy sometimes.
Negatives:
Even MS’s own Surface Earbuds struggle to instantly connect to the device and even worse, to disconnect sometimes when they are not in use resulting in the draining of the battery.
Call quality through the buds sometimes leaves a lot to be desired.
The software is still quite buggy but much more usable then at the time of launch.
Taking a photo with this phone is a pure mess. Waiting for the right screen to activate which either works or not is a gamble.
As it comes to your privacy, should you not want to jump all in and let Google record every bit of your voice input, the assistant will only work in a limited way, hardly understanding what you want. Eg. “Open / Launch Tidal”, instead of opening the app the assistant opens the website. It misunderstands oftenly even very precise instructions.
I for one gave up an iPhone 12 Pro Max for this device (at least for a couple of weeks).
To simply put the experience: with Apple and iOS things work FLAWLESSLY 99% of the time. With the Duo it is truly a gamble. This really reminds me my decade long experience using Windows until 2005. I found it to be “fun” to always having the challange of constantly needing to fix things to make everything just work, or improve slightly. Ever since 2005 though, when I have purchased a gorgeous 12” Powerbook, things were just WORKING and I have learned to enjoy things that were "just working" and carefully crafted to near perfection. Still, there is something about this phone that makes me crave it constantly.
So all and all do I recommend this device: overall YES because it is unique and simoly feels good. BUT only if you are OK putting up with constant issues. If you just want a device that works, buy into the Apple and iOS ecosystem. Nice try though Microsoft, you ALMOST made me convert!
Update:
A lot of things have improved during the past few month, especially ever since Andorid 11 is FINALLY out for the original Surface Duo. During the past few months I have switched back and forth between a good / trusted little iPhone 12 Mini and the Surface Duo. The iPhone was 99% reliable, while the Duo somehow always managed to get my attention back. They were switched every one or two month either being the main or the secondary device. So ever since the fall updates a lot of things have improved, usability, bluetooth connectivity, etc. I just recently sold off the iPhone and now with Android 11 finally running on the Duo this is my daily driver and I am starting to like it even more, even after several month of usage. It is still a very unique device, still a head turner, especially in Europe. One again a love and hate relationship that started to lean towards the love side, however there is still quite a bit to be desired, good improvements though… If you can get it for a good price, GO for it, you are not going to regret it.
The market is a bit odd right now with new phones coming soon and shortages. I might have gone for the S21 Ultra note if it was out yet. I had pretty much written off the Surface Duo after reading reviews and seeing it was priced around $1400. However, the price was cut in half and the OS was patched. I have always been a Microsoft tech guy using Word, Excel, OneNote, Exchange/Outlook. I was intrigued.
I have been using the Surface I bought unlocked and added to Verizon with a free SIM card from the provider for a few days now. The bottom line for me? It's a game changer. I have fallen in love with the device. The camera isn't all that great. It's not even 5G. No wireless charger. Not a great batter life. Sounds terrible! But, for me it's all worth it. It's elegant. The hardware is superb. It's eye catching. People ask about it. It's an odd/combo between Google and MS. You get both sets of apps. But, when you get it setup with your own style of shortcuts, widgets, screens, settings - it's amazing. The ability to use multiple applications on independent screens is so sweet. Maps on the left, browser on the right. Outlook e-mail on the left, calendar on the right. The 1 click to launch favorite app combos is incredibly powerful.
The multiple ways to use it are amazing. One of my favorite is to bend it in half like a little laptop. Messages is on the top and at the bottom a large keyboard can be used with both thumbs. It is so fast to have that config. I paired it with some Jabra 85t elites. They work perfectly. There is so much to discover. The news application that flips pages and stories like a book reader is sweet. I haven't even started to install apps like RetroArch but apparently it is a awesome little gaming device when you get it setup like that. I installed the XBOX app. Everything is snappy and responsive.
I love the Outlook application. I was able to add in 4 different e-mail accounts including our corporate exchange server in almost no time. Having my standard outlook calendar is so nice on this device.
I am very excited that this opportunity presented itself. I would probably never have pulled the trigger if the price wouldn't have been lowered. And I would have missed out. I think it would have been worth it for the multi-tasking and flexibility. I am really looking forward to seeing if they roll in everything they have learned into a new Duo2. I would upgrade.
Touch and scrolling is soft and fast.
Battery life is not enough but charging fast.
Third party Keyboard not adjust to this.
But embeded ms keyboard is good.
Problem 1: Signal strength is bad, bad, bad. Places I usually get signal, I have none, data is spotty, Internet access intermittent. I believe the data, Internet access problem goes beyond just weak antennas, it would drift in and out of connection, making browsing, or using any app depending on web access impossible. It must be a design issue, or maybe having something to do with the snapdragon 855 processor, the Sony Xperia I had also had weak signal, but then Samsung sure didn't have that issue. I was trying it on both AT&T and T-Mobile sim, so I know it wasn't just the carrier. Problem 2: is the Microsoft style screen layout, and menu system. The double screen is a good idea on paper, but in practice, not so much. It complicates unnecessarily, that which doesn't need to be complicated, and because Microsoft lack a pilot community to fully test out the OS, they have a half finished, unfinished product they decided they should charge a mighty premium for. In reality, even at 1/3 the cost, it's still not adequate. I was much happier going back to a bar phone, or even a tablet. Problem 3: where's the update? a lack of update on a smartphone, is like accelerating end of life for any product. I think Microsoft just needs to treat the 2 screen as one large one, and give the option to split into 2, only when deliberate by the user. Have it function as a mini tablet. Problem 4: many apps don't recognize it as a phone, I can't even load my Costco app on the Duo, I can't load many EV charing apps as well, what's up with that.
moved to Columbia
Let's be clear this is an awesome secondary device and 2 display is absolutely awesome to do multitasking.
You'll never want another one.
Folding screens work great. The wifi and phone capabilities are great simple to use.
Tethering to Surface Pro works great. Double screens provides dual use for multitasking..
Unfortunately, I wasn't able to open this until about 40 days after I received it, my wife and I were on vacation when I purchased it and I was expecting to come home to something nice after our trip. The Amazon A-Z guarantee only covers 30 days. This seller and Amazon were completely inflexible in the returns process. The seller had told Amazon that we had dropped the phone, this was relayed through a message an Amazon customer support rep forwarded to us. We are now in the hands of Microsoft's repair, which require $650 for a device replacement, almost what I paid for this in the first place.
I understand their stance, and realize I should've checked on this device before the 30 days were up. But I'm kind of floored by how inflexible all parties involved have been.
A word of caution about these Surface Duo phones. I have read from many sources that these screens crack VERY easily. If this were to happen to you, Microsoft doesn't have many options for repair, and replacement parts are next to impossible to source (If I could just find the glass for the screen, this wouldn't be as bad an issue for me as I'm confident I can fix this myself).
I've been using it for a few days now, after applying a screen protector to the broken glass so I don't cut my finger or make the damage any worse. I enjoy the dual screen/dual app setup. I've been playing some emulators on it and can say that DS using Drastic & 3DS using Citra give a great experience, pretty native to using a DS/3DS. I like playing Killer Sudoku with the calculator open on the other screen. And reading emails with a webpage open on the other screen.
I can definitely say however, the software is as buggy as anyone here says it is. There are elements designed by Microsoft that seem to constantly interfere with elements designed by Android.
Had this shipped without a cracked screen, I'd likely give it 1, maybe 2 more stars. But I have to get on Microsoft for shipping a device with this issue, and not accepting responsibility for this when questioned about it. The lack of overall customer support regarding this device doesn't give me a lot of hope that it will continue to be supported in the future (This includes updates to Android 11 & 12 in the future).





