Отзывы о МФУ струйное Brother DCP-T520W InkBenefit Plus, цветн., A4
1623 отзывов пользователей o Brother DCP-T520W InkBenefit Plus, цветн., A4
Пользовались
Brother DCP-T520W InkBenefit Plus, цветн., A4?
Поделитесь своим опытом и помогите другим сделать правильный выбор
Скроменый эксперт
10.04.2010
10/10
Оценка пользователя
Великолепно
very timely delivery, did not expect it this early, very happy :)also thank you so much for including ink cartridges. that was very nice of you !
Скроменый эксперт
30.01.2008
2/10
Оценка пользователя
Ужасно
I had this product for 2 weeks when it stopped printing anything from the computer or from the copier correctly.It only printed the top half of each line of print. Knowing how frustrating this is, I initially tried the Brother website to troubleshoot. I went through all the online troubleshooting to no avail. At this point I called customer service. After being put on hold for about 20 minutes, the CS rep then walked me through all the basic trouble shooting AGAIN, after that hour and repeating numerous times that i had tried each troubleshooting procedure once before I was told to buy new ink.My current ink was ONLY 2 WEEKS OLD!I was also told they would not send me new ink - it was my responsibility. So I buy new ink, replace the cartridges and try printing again.Again, it has the same difficulties. Again I trouble shoot. Again I call Customer Service. Again I am on hold for 20 minutes. Again I am lead through the same trouble shooting after repeating myself numerous times. At the end of this call I am told I can take the machine to a service dealer to be repaired (if they Can) or they will send me a USED machine. Why, would I want a new machine when just 2 weeks ago i bought a new machine? I am told this is the best they can do and it will take 2-3 business days. I am also asked for my credit card information. Why? I ask. This is for their protection - not mine. They tell me I have 3 business days to send the broken machine back to them. If I do not they will charge my card. I relent in the hopes of a working machine.After 3 business days I do NOT recieve a working machine, instead I am sent a fedex label to be used to first send back the broken machine and once it is received they will mail out a replacement machine. This again should take about a week.Again I call customer service. Again I am on hold for 20 minutes. Again I am asked to troubleshoot. At this I insist they listen to me and get me a new machine.At this point I am told they made a mistake. They will gladly overnight a new machine IF I give them my credit card information. I am told if I do not comply, they will not overnight the new machine.Again, I relent. After my credit information is taken down they tell me they will NOT guarantee an overnight of a new machine. They simply say they will try.Now I ask to speak to a manager - David gets on the phone. He can only reiterate what has already been said. To add insult to how little this company thinks of its customer's he offers me a $20 coupon towards new ink from the brother store. If you have looked into this machine, please look into the cost of ink cartridges. $20 will NOT buy a new set.Bottom line is this - Brother does not care about their customers, or retaining them, or taking care of malfunctioning machines. They will not be there for you or honor a broken machine. Please pay attention to their guarantee!
Скроменый эксперт
31.01.2010
10/10
Оценка пользователя
Великолепно
Had this printer for 3 months now. It is quiet and gets the job done. Prints fast. Wireless was a snap to setup.Quality is great. Plus - all of a sudden I have a wireless scanner I can access from any computer in the house. and a copier in case of need. I was concerned before I purchased that with an all in one at this price it would be flimsy, but not so. The printer is solid.
Скроменый эксперт
24.05.2009
2/10
Оценка пользователя
Ужасно
I had been on strike against inkjets for years. Ever since the days when the all the colors were in one cart and you'd have to throw away 1/2 full carts because one color was gone.Here I thought Brother had resolved that. A cart for each color AND a cart for just black. Sweet...or so I thought. Brother, in their infinite lack of wisdom, has built in ways to make this machine drink ink like a thirsty camel in the desert. First, the printer "cleans" itself periodically. Every now and then it does a serious "cleaning" and these cleanings alone can empty all your colors. Second, even if you print in just grayscale the printer will use some color. Lastly, if you run out of any color the whole machine freaks out and won't print anything.If that isn't bad enough one of units I bought is now a brick because the cyan jet does not work at all. After hours on the phone with tech support there is no resolution. On the other unit the scanner quit working months ago. Since they are big and heavy it is really prohibitively expensive to try to send them away for repair. I'm stuck with these pieces of junk and in the meantime I'm back to my 10 year old laserjet that still works flawlessly. Inkjets? Never again.
Скроменый эксперт
20.10.2009
4/10
Оценка пользователя
Ужасно
I have to agree with the others on this printer robbing you on the ink. You have to replace the cartridges (color and black) almost every few weeks... regardless if you use it. Once the warning screen goes from low to empty, the printer becomes a paperweight, as most of it's features lock up. I'm not sure if this was intentional or not, but it makes you think every time you have to shell out 40+ bucks to get a set of cartridges.As for the unit itself, it is decent. Good scanning and the auto tray works well for under 10 pages. The copying is good, not as fast as some of the others models in its price class.Overall all, I would suggest you skip this one because of the ink issue, it's just not worth it.
Скроменый эксперт
09.06.2009
8/10
Оценка пользователя
Хорошо
I bought this fax/copier/scanner/printer to replace 2 HP printers and a flatbed scanner. My main reason for picking the Brother machice was the individual ink cartriges.What I like: network functionality, print quality, size.What I don't like:1. This machine can not be used as an auto-answer fax if there are other telephones on the line (typical home use). It must be set up for manual answer.2. When another telephone in the house is in use, the front panel controls are inoperable -- you can not initiate a copy or a scan from them at that time. You can still use it as a printer, but you better not run out of paper until the phone call is over. This is a MAJOR shortcoming of this machine.3. When printing on anything other than standard letter size paper (such as envelopes or photos), the machine insists that the paper in the machine exactly matches the size specified from your printing software.4. While there is a HOLD button for the telephone, it will not release the call to another phone in the house (at least I have not found a way to do that except unplugging the phone line).Had I know all this before I bought it, I would have bought something else.
Скроменый эксперт
20.10.2009
2/10
Оценка пользователя
Ужасно
The printer functions fine, however, when powered on, the printer automatically cleans its print heads AT LEAST daily whether the printer has been used or not. Even if one cartridge is out of ink, all print functions stop - including scan, copy and fax. My printer seems to use Yellow ink the most. Brother recommends purchasing Genuine Brother ink only. At today's prices, it will cost $30 - 50, depending on where you shop, to purchase all 4 Genuine Brother ink cartridges. Amazon.com has a very good price ($5 for 4) on Brother "compatible" ink cartridges, which might be worth a try.I WOULD NOT PURCHASE THIS PRINTER IF I HAD IT TO DO OVER AGAIN. There are other printers which cost much less to operate.
Скроменый эксперт
21.07.2009
2/10
Оценка пользователя
Ужасно
This is a poorly manufactured machine. As virtually everyone has mentioned the 'Prints per minute' capability is pathetic and not as advertized, I'm amazed they haven't been sanctioned somehow for false advertizing. My machine maybe prints 4 pages per minute although since speed is not important to me I don't care. I do care about print quality though and the print quality is awful. Also with every 3rd copy or so when we use the largest paper size it jams right at the end of printing meaning we have 2 lines of text printed over each other, this costs me over $4 per print due to the programme I use.Lastly, I needed to change the black ink cartridge today and the little blacl lever I push down just broke in my hand meaning I cannot remove the cartridge, meaning I cannot use my printer. Surprise, surprise, when I call Brother they say it is not covered under warranty.I'm about to order a REAL printer from HP or some other REPUTABLE printer manufacturer. Looks like the Brother will become an expensive scanner!
Скроменый эксперт
12.12.2009
2/10
Оценка пользователя
Ужасно
Just save your self money and aggravation.Wireles setup is nightmare, you can not leave it oneven you do not use it because it is always cleaning something(in the middle of the night too) and when you try to print it takes forever,I started my "test page" 10-15 min ago and I am still waiting for it.Needless to say "cleaning" uses all your ink.I printed maybe 15 pages total since I bought this garbage (all from my mac, pc does not work at all)it is going on the curb the first thing in the morning.
Скроменый эксперт
20.12.2009
10/10
Оценка пользователя
Великолепно
All the features I need in a relatively compact ujit. Ink is easy to change through a door in the front without having ot poke around in the machine. Handles lots of paper sizes. Comes with full size cartridges unlike some printers which ship with a sample size. I did have some trouble figuring out the wireless set up.It has all the features of the $8,000 machine I was using before.I've only had it for a few weeks so I don't know about long term reliability or economy.
Скроменый эксперт
15.07.2009
2/10
Оценка пользователя
Ужасно
I am very dissatisfied with paper selection options for this product.I purchased this particular printer because I need to print and copy 11x17 and 8.5x11 documents.Every time I need to change between paper sizes I have to get up from my desk and either go through about 4 steps in the menu to select the appropriate paper size or remove the paper from tray two and put it in tray one. The trays aren't even interchangeable!To copy:1) menu (OK),2)general set-up(OK), 3)tray setting(OK), 4)tray use and then toggle to appropriate tray (exit).To Fax:Same as copyTo print:Good Luck, I have to change the paper from one tray to the other. In AutoCad I select the paper size but when I print thecopier says "wrong paper size".(There is not a tray use option for printing, only one for fax and one for copy.)I called customer service to confirm that this is the only way to change paper size.Any advice to work around this would be appreciated.Brother MFC-6490CW Professional Series Color Inkjet Wireless All-in-One Printer
Скроменый эксперт
20.01.2010
4/10
Оценка пользователя
Ужасно
Not a bad printer, but it's way too heavy on ink.I replaced the cartridges once. (very expensive)I only printed maybe half a dozen pages and it's idle for a long time.Now it says it's out of cyan.I primarily bought it for the document feeder, and for that it does a very good job.If it wasn't for the need to scan a lot of paper, I wouldn't give it house room.
Скроменый эксперт
02.03.2010
10/10
Оценка пользователя
Великолепно
First, shut off your Firewall.Second, press MENU on the printer screen and select NETWORK then WLAN.These two steps will cut through the confusion and allow your computer to recognize the printer on a wireless system.
Скроменый эксперт
11.11.2008
8/10
Оценка пользователя
Хорошо
This printer is a 6-1 does it all from color printing, color copying, scanning, color faxing, pc faxing and photo printing from pict bridge, memory card or through your computer.Things I really like about this printer are:1. 10 page document feeder.2. Memory card reader. My computer doesn't have a memory card reader so I don't have to buy one.3. Cheap Ink only $10.00! http://www.amazon.com/Compatible-LC-51-BROTHER-MFC-240C-440CN/dp/B0014YZ36M/ref=pd_sim_e_44. The price I bought it for from Bestbuy is cheap compared here at amazon.The issues I have with this printer are the following:1. It's a bit slow when you print your documents (Even if you already set it on fast printing.2. When receiving fax you have to set it in fax only when not around or give the caller a fax tone... I already tried a lot of settings like Fax/Telephone, Manual, External TAD but everytime somebody sends a document while i'm not around it doesn't automatically receive the fax!3. On initial set-up under receive mode I have to set my printer to manual because I have issues with my voicemail going somewhere else!4. You have to change your ink every six months. (I have to change mine anyway!) but for some people who doesn't use it often it's costly. I used to have an HP1350 and I don't have to changed mine for more than a year but the price on my HP to change the ink is $[...][ and above!5. No USB ab included. I have to buy mine from Bestbuy for $30.00 but returned it after I receive my order from amazon.com Here's the link it only cost below $5.00 http://www.amazon.com/Startech-Premium-Speed-Certified-Device/dp/B000067SPP/ref=pd_bbs_sr_1?ie=UTF8&s=electronics&qid=1223797809&sr=8-1Anyway, The pros on this printer far more outweights the cons. I recommend this printer if you can buy it 50% less comapared to amazon.com and your purpose is for Home Use Only.
Скроменый эксперт
20.10.2009
10/10
Оценка пользователя
Великолепно
This is a pretty awesome printer I received it really fast. It was a great bargain buy for the price I paid $79.99. It works really good. I am not really familiar on how to set up faxes so that part was kind of complicated for me so, I probably want get the full usage out of the fax. All the other basic functions were pretty much procedural. For the picture quality it was great, better than what I had expected and it printed pretty fast. But I have to admit setting up the printer to print pictures was kind of involving at first but, after trail and error and rereading the directions I got the hang of it. Overall I really like the printer and I loved the price.
Скроменый эксперт
17.07.2009
2/10
Оценка пользователя
Ужасно
After several months ownership this piece of equipment finally got me so frustrated I wanted to write a public comment.(1) It won't fax overseas. Even just to fax one simple piece of paper to another country. It seems so sensitive they fail repeatedly.(2) It won't work as a network printer, wirelessly OR wired. I have spent multiple hours over several days over several months trying to get this darn thing to run on my home network. It works as a direct USB printer is all(!).I have run my own software company for 10 years so I am 'IT-literate'. I even ENJOY solving IT problems - normally. But the MFC-685 has done nothing but frustrate. I have sought all the available software updates and installed/uninstalled the software using both Vista and XP Pro machines multiple times.Enough is enough. I refuse to spend even more hours to get this piece of hardware to work correctly. Brother, you've lost my custom. I know I should have bought a darn Lexmark again. My advice - AVOID the MFC-685.
Скроменый эксперт
21.01.2010
10/10
Оценка пользователя
Великолепно
Maybe we're doing something wrong and need to read the manual more closly but this little printer isn't thrilling us like we thought it would. The print is not at all dark and seems to be very wet and bleeds through. The wireless printing works fine and that's nice. We also are having issues with printing different sizes like the 4X6 & 5X7.
Скроменый эксперт
17.08.2008
4/10
Оценка пользователя
Ужасно
I'm keeping this review short because there's only one thing that really, really bothers me which others should know about. We all know ink is expensive for printers. It's one of the major factors one should consider when buying a printer.I am extremely annoyed with this printer because often times, the cartridges are half-full still and the printer insists the cartridge needs to be changed. When I need to reseat the cartridges, often times, the printer will say there is no cartridge there. I am no printer novice. I've had ink jet printers since they were first invented. My first inkjet lasted 10 years with no problems until the problem which ended it's working life. I definitely know how to clean printers and do any necessary maintenance to increase longevity.Overall, I cannot rate the product very high because of this. You'd think manufactures would be able to improve all aspects of products over time instead of making them more annoying.Updating on 3/12/2008. I've now owned this printer for a couple years. It has performed well. I now use bargain ink which I get for about $1 a cartridge. The network capability on the printer was never very good. I put up with it for quite awhile though. The scan to computer function isn't reliable, however using software like paint.net to scan initiating from the computer has always been reliable for me. Copying has been excellent. Printing pictures never was very good, but that's not what it was ever intended for. Overall, I'm happy with the printer. I like Brother printers because they don't try to screw you over on ink prices.It did take awhile for Brother to come out with a Vista driver.I was going to increase the rating to a 3, but Amazon isn't letting me right now.July 16, 2010: I have now scrapped the printer. It had numerous errors at the end of it's life. Communication to network, scanning, and ink sensing were all screwed up. Copying in black and white still worked. Some of the parts of the printer now have a new home in a cabinet for my network equipment. Those parts are working well. I am disappointed with the lifespan of the printer.
Скроменый эксперт
05.02.2010
6/10
Оценка пользователя
Плохо
I spent a lot of time researching and reading reviews. The printer was a nightmare setting up. We have both Vista and Windows 7. Once we finally got the printer working....on both computers, we have found it to work quite well. Work on simple set up "directions for Dummies".
Скроменый эксперт
21.09.2009
6/10
Оценка пользователя
Плохо
Did a lot of research and was really excited when I received the printer. Set up was as simple as it gets. Began to use the features, but after about 3 days, the printer burned up. Smelled like a bad ballast on an old flourescent light and the screen display went blank. I used it enough to fully appreciate the large flat screen for copying, and the automatic feed for copying/scanning. The good news is that one e-mail to Amazon and I had everything approved for a replacement, and all the shipping tags I needed to send the old one back. I can't say enough about Amazon's customer service. I have my new one already and am anxious to set it up and get started. I'm holding off until I configure a new space to put it. It is quite large.
Скроменый эксперт
30.11.2009
2/10
Оценка пользователя
Ужасно
MFC-885CW:We use this only to accept FAXes, and the useage is VERY light (not more than 5 pages per month. At 15 months the black print head appears to have failed just like a previous reviewer has noted above. Ours though is out of warranty. We bought it at Staples, and also purchased their "2 year TSPP Coverage." I usually do not purchase such covrage, so now, I am thankful I have a least a shot at getting this repaired. I wish I had purchased something else! This is just poor quality equipment!
Скроменый эксперт
19.09.2007
6/10
Оценка пользователя
Плохо
I've always been a fan of Brother products. I currently own two of their laser printers and couldn't be more pleased with the quality and features of the products compared to the price I paid. With the MFC-400cn, the features continue to impress, though the quality is sadly missing.It wasn't long ago when a typical home office would have a separate fax machine, printer, scanner and even a table-top copier. Thanks to technology, all of these functions are available nowadays in "all-in-one" units, such as the MFC-440CN. The benefits are obviously less overall space being taken up, not to mention less consumables to buy for each individual product.Some of the things that impress me the most about the 440CN are the built-in networking (a necessity even for home users nowadays) and the automatic document feeder (ADF). In fact, the document feeder is what really got me interested in this product to begin with. I was impressed a product with such a low price for the home user would have an ADF. Overall, it works very well -- you can put up to 10 sheets of paper (according to the manual, and I've fed up to 15 without any problem) in the ADF for scanning or copying.The copy and fax functions work well -- and the fax machine itself even supports color faxing, a relatively new feature that not many fax machines support. The copying is quick and the results are impressive for a home machine. Be warned though, that this machine does not have a duplexing feature so two-sided copies are a manual process.Now, let's talk about some of the not so good features of this printer. First, the paper tray. Brother had a great idea to put both the paper cassette and photo paper tray together. However, as I soon found out, that unlike my HP photo printer, the photo tray must be manually locked into place when you want to print 4x6 photos and then manually unlocked when you are done. It's not a time consuming process, but it is something that you have to keep in mind and remember to do -- luckily, I did not buy this MFC for the photo capabilities.Second, the paper cassette itself is very flimsy. I was afraid I was going to break it when I was using it for the first time. The plastic is very thin and of low quality. I don't expect it to stand up to the test of time and use.One of the most confusing things about this printer is the menu system. You really have to be a master navigator to get around and setup all the options. I found myself giving up a few times trying to find basic settings (like where do I set the broadcast name for the FAX function). There is optional software you can install to do remote setup that works much easier than using the built-in menus.Speaking of software, I will give Brother credit for supplying a Vista CD for those of us running Vista. However, the software itself is bloat-ware and doesn't work exactly as advertised -- I'm still trying to figure out how to allow Windows to receive automatic scans from the printer.Overall, its a good BUDGET multi-function machine, but you should be aware of its drawbacks. I don't expect this machine to last nowhere near as long as my other Brother products, and I hope that this machine isn't representative of the quality that Brother is manufacturing nowadays.
Скроменый эксперт
05.11.2009
10/10
Оценка пользователя
Великолепно
Don't compare this to an office quality multi function center at your place of business. Those cost tens of thousands of dollars. This gives the average home owner or small business person some pretty handy "big office" features in a small affordable package. (Networking, printing, faxing, copying...all in color)..and for less than $100. If you have a complaint about this machine, it should really only be with print speed. If you have other complaints, you bought the wrong machine for your needs. This little baby was one of the smartest choices I made with my home PC equipment.
Скроменый эксперт
12.01.2010
2/10
Оценка пользователя
Ужасно
Length:: 1:04 MinsThis is hands down the worst printer I have ever owned. Not only does it drain ink quickly, it also has a paper jam every other print. I've only had this printer for a little over a month and its caused nothing but headaches.This printer has caused me frustration to the point that I will never buy a Brothers product ever again.
Показаны отзывы 961-984 из 1623.
