Отзывы о Миксер BRAYER BR1300
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BRAYER BR1300?
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I replaced my first one since it is lacking a screw on the lid, making the lid hard to open. The second one seems good. But it started leaking right after 1 month of usage. The water enters temperature gauge and leaks out from it. Then the temperature gauge turned rusty due to the water in it not coming out. So both product I received are defective.
I contacted their customer service and created a ticket. They only got to contact me after 3 days and never got replied in the same day. They required me to send money order of $7.5 for the product replacement. I sent it a month ago and they NEVER MAKE ANY UPDATE to me. So I sent email for the status, and was told my requirements are met and that I need to wait for email of a tracking number.
I have waited 3 weeks for the email notification but nothing had come, even though I sent one asking for update. But now the customer service is not even replying to any of my email. The customer service is just a scam and the product has the worst QC I have ever met. (never met defective products two in a row, and asking for my money to cover their problem)
Here's a few stats. I plugged it into a Kill-a-Watt meter and found that it uses a pretty constant 1330 watts while heating. There is no resting power drain whatsoever when it's off. (I live off-grid so these things are important for me to know. My plastic kettle used 900w but was slower to boil.) It took just over two minutes to boil 2 cups of room temperature water.
I love the temperature gauge. Very handy for stuff like green tea or hot chocolate where you don't want it boiling. Not too thrilled with the interior plastic parts as others have mentioned. The little plastic water level paddles are a cool idea but I just think using a measuring cup is easier. And they'll be difficult to clean around. I'm not tooooo worried about plastic, after all I was using a plastic kettle before, but it seems an odd choice to use plastic parts in a kettle designed to appeal to the stainless steel crowd. The other issue I have is that the kettle is thin metal with no insulation. It gets HOT. I checked the outside temp and it was 192 degrees. It's a small gripe I guess, but be aware of it.
All in all, it's a really nice kettle.
With a newly remodelled kitchen with a black and white and some grey colour scheme, this retro style electric kettle looked like it would fit right in. I like retro design and thought that even though the kitchen remodel is pretty modern, the black exterior would fit in as well as provide some visual interest with the retro/modern contrast.
The construction of this kettle left me disappointed. It just seems light and a bit cheap. The previous kettle, a Cuisinart which was still working without any issue, was much more substantial.
Others have commented on the water level window's position, but I don't have an issue with that. The Cuisinart's window is also located behind the handle, and I had no problem reading up the water level.
"Missing" features is that there is no temperature set and keep warm capabilities. Yes, I know the product description is clear and there is no mention of those features. However I think they would greatly improve this product's usability even if the price was increased. Not all tea types should be brewed with boiling water, and pour over coffee should NEVER be brewed at boiling! Having a temperature control and keep warm is almost essential.
All this said, this kettle has been performing well, the analog temperature gauge is very cool and the style is a complement to the kitchen. I'd give this 3-½ stars if I could, but I can't give it 4 because I think the manufacturer missed the boat a bit.







