Отзывы о Блок питания Seasonic PRIME Gold 1300W
315 отзывов пользователей o Sea Sonic Electronics PRIME Gold 1300W
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Sea Sonic Electronics PRIME Gold 1300W?
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Скромный эксперт
10/10
Оценка пользователя
Великолепно
Отлично.
Поставка великой державы. Хороший, маленький и пассивного режима.
psnGARRA69
28.12.2020
2/10
Оценка пользователя
Ужасно
Fried all the components on my pc requiring me to build a completely new one.
I bought this because I upgraded my processor and motherboard when I plugged it in everything got power like normal but the fan never kicked on... soon after I smelled a burning cable smell and my computer froze... come to find out the power supply malfunctioned and fried all of my hard drives loosing irriplacable photos and videos, fried my z390 pro carbon motherboard to where it doesn't recognize any of the components anymore, I cant verify if my processor still works (i9 9900k) and my gpu as well is also gone.... this power supply cost me around $2000 in damages! I contacted Seasonic directly about this and they said because amazon sold it to me they wont do anything about it. Due to covid 19 Amazon's customer service is not available over the phone to explain this and the websites customer service only asks for return or exchange which is not what I need to get my issue figured out... if it was just for gaming or personal use I would be pissed but not as bad as I am because I have work that I do from home on the computer and I have been struggling with that due to the fact my computer is well nonexistent anymore.
FifthPlum
28.12.2020
2/10
Оценка пользователя
Ужасно
Great PSU, Until it fails. Worst customer service ever- TERRIBLE RMA service
You may be hearing the hype around Seasonic making the absolute best PSUs. That was me- I was there too. I bought two of these puppies- one for a gaming machine and one for a home server PC. I had no problems and I was really enjoying the product until one morning, I tried to power on my gaming PC with no luck... After swapping in a spare PSU that I had (not a Seasonic one, just for the record) the PC turned on without issue. So after a year and a half of faithful service, the PSU just died.
No problem I thought- I'll just RMA the Seasonic PSU. It has an advertised quite bold 12 year warranty! Not so fast- the RMA process isn't difficult, but it isn't easy. Not only that, Seasonic no longer offers Advanced RMA, so you have to ship your PSU back to them, AT YOUR EXPENSE. They will not pay for shipping to get the product to them.
I paid to ship the PSU to them and waited patiently. Eventually, a replacement PSU arrives at my door, and I put it in the computer. It booted without issue, but after firing up a game, within 30 minutes my computer would simply power-off and back on again. What??? I was able to recreate this behavior several times. Not sure if the new PSU was broken, I ran out and bought a new 1000w replacement PSU (not Seasonic) and put it in the computer. I have not had my computer kill itself since.
This strongly suggests that the PSU they sent me as a replacement is not working as advertised, but the worst part? Seasonic support tells me that my only recourse is to go through the RMA process AGAIN, and they won't pay to have the defective PSU returned to them! Wow! Now I have to spend more of my time and money just to get a working PSU? You have got to be kidding me.
So in the future, Seasonic will not have my business. They may advertise a hefty 12 year warranty, but it isn't going to be pleasurable. They aren't going to make it easy. You are going to have to pay for return shipping EVERY TIME, and you MAYBE will get a working replacement. Hard pass in the future, Seasonic.
No problem I thought- I'll just RMA the Seasonic PSU. It has an advertised quite bold 12 year warranty! Not so fast- the RMA process isn't difficult, but it isn't easy. Not only that, Seasonic no longer offers Advanced RMA, so you have to ship your PSU back to them, AT YOUR EXPENSE. They will not pay for shipping to get the product to them.
I paid to ship the PSU to them and waited patiently. Eventually, a replacement PSU arrives at my door, and I put it in the computer. It booted without issue, but after firing up a game, within 30 minutes my computer would simply power-off and back on again. What??? I was able to recreate this behavior several times. Not sure if the new PSU was broken, I ran out and bought a new 1000w replacement PSU (not Seasonic) and put it in the computer. I have not had my computer kill itself since.
This strongly suggests that the PSU they sent me as a replacement is not working as advertised, but the worst part? Seasonic support tells me that my only recourse is to go through the RMA process AGAIN, and they won't pay to have the defective PSU returned to them! Wow! Now I have to spend more of my time and money just to get a working PSU? You have got to be kidding me.
So in the future, Seasonic will not have my business. They may advertise a hefty 12 year warranty, but it isn't going to be pleasurable. They aren't going to make it easy. You are going to have to pay for return shipping EVERY TIME, and you MAYBE will get a working replacement. Hard pass in the future, Seasonic.
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