Отзывы о Ноутбук HP 15s-eq3010ny (7D1E4EA)
1570 отзывов пользователей o HP 15s-eq3010ny (7D1E4EA)
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Linda Harris
17.05.2021
2/10
Оценка пользователя
Ужасно
returned
had to return. would not stay charged. would lock up.
me
08.01.2021
10/10
Оценка пользователя
Великолепно
Excellent
11/2/20 Update:
I just watched my HP All-In-One boot up this morning, and I noticed that the "Num Lock" does light up when the pc comes up (unlike what I said on the previous review below). HOWEVER, when Microsoft's box appears on the screen to sign on, THEN the "Num Lock" light goes out. (The keypad is turned off by Microsoft, not HP. Crappy of Microsoft to require you to have numbers in their password and then not give access to the number keypad to type them in. You have to manually turn the keypad back on overriding the Microsoft default.)
.....................
Ordered this 10/20/20 because my old HP All-In-One died. Received this one 10/21/20. So easy to place on desk and plug in keyboard, mouse, and power cord. Such a clear picture and quick response. Sound is not bad either.
The one thing that I would have different if I was able to have it so, would be for the "Num Lock" to stay on. I have to remember to keep hitting that "Num Lock" button every time I "wake up" my computer from sleeping, and every time I power on. Minor thing I know, but it's one of those "old dog, new tricks" things - why did the old keyboard keep "Num Lock" on and this one doesn't? Oh, well, I still think this is an excellent buy for me though. :)
I just watched my HP All-In-One boot up this morning, and I noticed that the "Num Lock" does light up when the pc comes up (unlike what I said on the previous review below). HOWEVER, when Microsoft's box appears on the screen to sign on, THEN the "Num Lock" light goes out. (The keypad is turned off by Microsoft, not HP. Crappy of Microsoft to require you to have numbers in their password and then not give access to the number keypad to type them in. You have to manually turn the keypad back on overriding the Microsoft default.)
.....................
Ordered this 10/20/20 because my old HP All-In-One died. Received this one 10/21/20. So easy to place on desk and plug in keyboard, mouse, and power cord. Such a clear picture and quick response. Sound is not bad either.
The one thing that I would have different if I was able to have it so, would be for the "Num Lock" to stay on. I have to remember to keep hitting that "Num Lock" button every time I "wake up" my computer from sleeping, and every time I power on. Minor thing I know, but it's one of those "old dog, new tricks" things - why did the old keyboard keep "Num Lock" on and this one doesn't? Oh, well, I still think this is an excellent buy for me though. :)
Arpan Dey
16.05.2021
8/10
Оценка пользователя
Хорошо
Laptop is awsome but be aware of warranty issues
As usual, amazon sent the item with good packaging.
[
MAKE SURE TO CHECK THE WARRANTY AS SOON AS POSSIBLE YOU GET THE LAPTOP SO THAT IF YOU CANNOT RESOLVE THE WARRANTY YOU CAN RETURN THE LAPTOP IF IT IS WITHIN THE RETURN WINDOW WHICH STARTS FROM THE DATE OF DELIVERY
]
This laptop is very good and very fast but a bit heavier. It has a mat finish so it is also a fingerprint magnet.
Apart from these two everything else is good about this laptop.
But I am going to write about the main issue I had faced that is WARRANTY. After setting up the laptop HP Assitance Center was showing I have only 9 months of warranty left. It is a very common issue nowadays if bought online. But to fix it you need to do the following steps
1. Open the Hp Support Assistant
2. Click on support resources
3. Click -> Chat with an Expert
4. Then your default browser will open and after giving some info like phone number and email id chat will be started. BUT BEFORE STARTING THE CHAT GET THESE FOLLOWING THINGS READY :
4.1. Invoice 1 [Can be downloaded from amazon invoice menu that appears on the order]
4.2. P-slip/Warranty 1 [Can be downloaded from amazon invoice menu that appears on the order]
4.3. Printable Order Summary [Can be downloaded from amazon invoice menu that appears on the order]
4.4. Picture of a portion of the laptop where the serial number is printed which should match with the serial number provided in P-slip/Warranty 1[Step. 4.2.]
5. If you have done step 4 just provide the following text with your own details.
I purchased [HP Pavilion Gaming - 15-dk0268tx] from Amazon on [YOUR PURCHASE DATE] which is delivered by [DELIVERY DATE]. My laptop Serial Number: [YOUR LAPTOP SERIAL NUMBER] and Product Number:[YOUR LAPTOP PRODUCT NUMBER]. But while checking the warranty on HP Support Assitant it is showing only [YOUR REMAINING WARRANTY] months of warranty left starting from [YOUR INVALID WARRANTY START DATE] and ending on [YOUR INVALID WARRANTY END DATE]. But it should show 1 year of warranty from the date of purchase (i.e. invoice date) from Amazon which is [YOUR PURCHASE DATE], and warranty status should show 1 year left.
6. They will send you a mail with case ID while chatting and they will ask you to reply to that mail with all the related documents attached.[specified in step 4]
7. And if everything goes well they will send you an SMS with confirmation that the warranty date will be updated and will be reflected within 24 to 48 hours. Luckily in my case, it took 14 hours.
Still, Amazon and HP both are good at providing their service but Amazon SELLER SHOULD TAKE CARE OF THE WARRANTY ISSUE before selling the product. This SAME ISSUE IS FACED BY ANOTHER COLLEAGUE OF MINE.
Pheeeewwwwww. That's all folks.
[
MAKE SURE TO CHECK THE WARRANTY AS SOON AS POSSIBLE YOU GET THE LAPTOP SO THAT IF YOU CANNOT RESOLVE THE WARRANTY YOU CAN RETURN THE LAPTOP IF IT IS WITHIN THE RETURN WINDOW WHICH STARTS FROM THE DATE OF DELIVERY
]
This laptop is very good and very fast but a bit heavier. It has a mat finish so it is also a fingerprint magnet.
Apart from these two everything else is good about this laptop.
But I am going to write about the main issue I had faced that is WARRANTY. After setting up the laptop HP Assitance Center was showing I have only 9 months of warranty left. It is a very common issue nowadays if bought online. But to fix it you need to do the following steps
1. Open the Hp Support Assistant
2. Click on support resources
3. Click -> Chat with an Expert
4. Then your default browser will open and after giving some info like phone number and email id chat will be started. BUT BEFORE STARTING THE CHAT GET THESE FOLLOWING THINGS READY :
4.1. Invoice 1 [Can be downloaded from amazon invoice menu that appears on the order]
4.2. P-slip/Warranty 1 [Can be downloaded from amazon invoice menu that appears on the order]
4.3. Printable Order Summary [Can be downloaded from amazon invoice menu that appears on the order]
4.4. Picture of a portion of the laptop where the serial number is printed which should match with the serial number provided in P-slip/Warranty 1[Step. 4.2.]
5. If you have done step 4 just provide the following text with your own details.
I purchased [HP Pavilion Gaming - 15-dk0268tx] from Amazon on [YOUR PURCHASE DATE] which is delivered by [DELIVERY DATE]. My laptop Serial Number: [YOUR LAPTOP SERIAL NUMBER] and Product Number:[YOUR LAPTOP PRODUCT NUMBER]. But while checking the warranty on HP Support Assitant it is showing only [YOUR REMAINING WARRANTY] months of warranty left starting from [YOUR INVALID WARRANTY START DATE] and ending on [YOUR INVALID WARRANTY END DATE]. But it should show 1 year of warranty from the date of purchase (i.e. invoice date) from Amazon which is [YOUR PURCHASE DATE], and warranty status should show 1 year left.
6. They will send you a mail with case ID while chatting and they will ask you to reply to that mail with all the related documents attached.[specified in step 4]
7. And if everything goes well they will send you an SMS with confirmation that the warranty date will be updated and will be reflected within 24 to 48 hours. Luckily in my case, it took 14 hours.
Still, Amazon and HP both are good at providing their service but Amazon SELLER SHOULD TAKE CARE OF THE WARRANTY ISSUE before selling the product. This SAME ISSUE IS FACED BY ANOTHER COLLEAGUE OF MINE.
Pheeeewwwwww. That's all folks.
Melissa
17.05.2021
6/10
Оценка пользователя
Плохо
Disappointed for the money spent.
Fan got very noisy after 3 days. Speakers are not good quality. Very disappointed.
Cass Young
08.01.2021
10/10
Оценка пользователя
Великолепно
Great computer, perfect for online learning
This has been a great family computer for us. First of all, it looks great, the monitor is quite thin and sleek, the white looks very nice and adds a fresh style to our homeschool setup. The 22inch monitor is a great size for us, the kids enjoy virtual sortytime and the larger monitor greatly has come in handy. I like that the camera can be tucked away when not needed or easily pops up for class calls.
As far as setup goes, it was super easy and straightforward. The picture quality is great, full HD, vivid colors and crisp, clear graphics. The adaptors are tucked away in the back, it is easy to plug-in and use headphones when needed. The keyboard and mouse are wired in. The sound quality is surprisingly good for standard internal speakers and can go pretty loud, we don’t feel like we need to use external speakers to get better sound, it works great for what we need.
Overall we are very happy with this computer. It came just in time for online school for our kids and we have been using it daily for the pay couple of months. We are satisfied with the functionality, it has good speed and great picture quality. We are able to use all the platforms the school recommends and requires without any issue. We really don’t have any problems with it.
❤️ If you found this review helpful please do let other shoppers like yourself know by clicking on the “Helpful” button below. Thanks for reading my unbiased review! Thank you, cheers. Cass❤️
As far as setup goes, it was super easy and straightforward. The picture quality is great, full HD, vivid colors and crisp, clear graphics. The adaptors are tucked away in the back, it is easy to plug-in and use headphones when needed. The keyboard and mouse are wired in. The sound quality is surprisingly good for standard internal speakers and can go pretty loud, we don’t feel like we need to use external speakers to get better sound, it works great for what we need.
Overall we are very happy with this computer. It came just in time for online school for our kids and we have been using it daily for the pay couple of months. We are satisfied with the functionality, it has good speed and great picture quality. We are able to use all the platforms the school recommends and requires without any issue. We really don’t have any problems with it.
❤️ If you found this review helpful please do let other shoppers like yourself know by clicking on the “Helpful” button below. Thanks for reading my unbiased review! Thank you, cheers. Cass❤️
Jayalakshmi
16.05.2021
10/10
Оценка пользователя
Великолепно
Budget friendly, mid range gaming laptop
It's been a month I'm using this laptop and trust me.. budget wise it's the best! I play csgo mostly and sometimes flight simulation.. csgo it gives about 150 to 180fps on ultra high which is more than enough for a 60hz screen.. and on microsoft flight simulator 2020..I use high end settings which is one level down to ultra max and it's very smooth with a decent fps of 45 to 70 and hardly any stuttering.
Imo , buy it if you are low on budget but want a decent gaming laptop.
csgo: 150 to 180fps
Xplane 11: 50 to 70fps
Microsoft flight simulator 2020: 45 to 70fps
Imo , buy it if you are low on budget but want a decent gaming laptop.
csgo: 150 to 180fps
Xplane 11: 50 to 70fps
Microsoft flight simulator 2020: 45 to 70fps
Brittania Morey
17.05.2021
4/10
Оценка пользователя
Ужасно
Faulty
I'm sure the computer is great when it functions properly but this one came with a microphone that doesn't work properly and little to know assistance from the seller. It's an HP problem I guess.
Kindle Customer
08.01.2021
10/10
Оценка пользователя
Великолепно
Meets my needs in a very good way!
My previous computer failed at the exact wrong time. I looked into purchasing another all in one desktop computer and was somewhat skeptical to purchase an HP since I only ever owned a Dell computer. I am happy to note that this HP is more than I could have ever expected. I am looking towards the day I can purchase one brand new and not a refurbished one. I believe this may be my computer of choice from now on! Glad I made the choice to buy an HP computer.
Suraj
16.05.2021
8/10
Оценка пользователя
Хорошо
Really Nice laptop
After 1 month of use i am writing review.
Pros:
1- full charge in 2hours
2- backup of 5hrs for normal use and 3hrs for gaming
3-good for gaming
4- keys quality is nice.
Cons:
1- only ssd but 500Gb is enough for normal use.
2-price
Pros:
1- full charge in 2hours
2- backup of 5hrs for normal use and 3hrs for gaming
3-good for gaming
4- keys quality is nice.
Cons:
1- only ssd but 500Gb is enough for normal use.
2-price
Kamal Pahwa
17.05.2021
8/10
Оценка пользователя
Хорошо
great response time and good quality laptop
I have had this for 2 months now and I am really happy with the purchase in terms of quality, performance and reliability,
Amazon Customer
08.01.2021
10/10
Оценка пользователя
Великолепно
I Love It.
I really like it the price was great. I love the design and the screen is quite big which is great for my eyesight . My only complaint is that the USB ports are in the back and when I'm using it I like to charge my phone as well. The charging cable gets bent quite badly but other then that, great computer.
Sujith
16.05.2021
8/10
Оценка пользователя
Хорошо
Powerful gaming laptop with bit flaws
This laptop is decent for gaming and everyday use. If gaming is your primary concern, you won't regret buying this.
Pros:
1) Can play all the latest games like Marvel's Avengers, Mafia Definitive Edition etc smoothly
2) Boot time is very less (less than 10 seconds) and the SSD makes it fast with the RAM.
3) The black colour looks really decent, if needed can keep light on keypad keys on but I won't recommend it as it can drain battery
Cons:
1) The camera quality is not good, can see grains literally
2) Weight is on the higher end and need to be careful
3) Oil or smudge on hand can be easily seen on this laptop (recommend using external USB keyboard and mouse both).
4) The charger port is on the right side and this gets a bit to be used to though it's good for some.
5) A big drawback is at this price range MS office and one year McAfee is not there ( a few days trial period at this price is not justifiable)
6) The charger gets bit heated with long usage and the laptop fans keep it cool unless gaming is on ultra high settings.
Pros:
1) Can play all the latest games like Marvel's Avengers, Mafia Definitive Edition etc smoothly
2) Boot time is very less (less than 10 seconds) and the SSD makes it fast with the RAM.
3) The black colour looks really decent, if needed can keep light on keypad keys on but I won't recommend it as it can drain battery
Cons:
1) The camera quality is not good, can see grains literally
2) Weight is on the higher end and need to be careful
3) Oil or smudge on hand can be easily seen on this laptop (recommend using external USB keyboard and mouse both).
4) The charger port is on the right side and this gets a bit to be used to though it's good for some.
5) A big drawback is at this price range MS office and one year McAfee is not there ( a few days trial period at this price is not justifiable)
6) The charger gets bit heated with long usage and the laptop fans keep it cool unless gaming is on ultra high settings.
Zewdie
17.05.2021
6/10
Оценка пользователя
Плохо
Too much Fan Noise due to overheating
The fan is terrifying me, too loud irregularly. Even in the morning when I just started it. It is unpredictably noisy and it feels like it is about to explode and become quite until it start again.
JB Mil
08.01.2021
10/10
Оценка пользователя
Великолепно
Great HP
Great value and easy setup
Hrithik Rohilla
16.05.2021
2/10
Оценка пользователя
Ужасно
Don't buy this product
Not a single game can be installed on this... everytime it show's some error.....I have tried Installing Batman arkham city, Arkham knight, assassins creed, gta 4&5....not a single game is getting installed everytime a new error popups.
AG
17.05.2021
10/10
Оценка пользователя
Великолепно
Excelente producto! Acabado premium
Pavilion 11th gen. El empaque no sufrió ningún daño, vino todo en excelente estado y el equipo está perfectamente nuevo con todos sus plásticos. La mejor computadora por 900 dólares! Funciona de maravilla. Totalmente recomendada
Debbie
08.01.2021
10/10
Оценка пользователя
Великолепно
Great computer!
I bought this on Black Friday and it was delivered within 4 days!! I love this computer, my old all in one HP died and I went without a computer for about 6 months, using my Kindle Fire or phone for everything. I was tired of the smaller screens and when I saw this I knew it was meant for me. I am so glad that I purchased it, it is much better than my old all in one that was about 10 years old. I have a bigger one like this at my job with a wireless keypad and mouse, I don't mind the wires for this one though. I am so happy with this computer and hope it lasts as long as my old one!!!
Priyanka Rout
16.05.2021
10/10
Оценка пользователя
Великолепно
A great choice
I ordered this laptop on 1st of September and got it on 2nd of September. It has been 3 days. This laptop runs really smooth.
The screen is an anti glare one.
Body is matte black.
Gives a very good look.
MS office is pre installed
Really, a good deal at this price.
The only down side is that the storage is 516gb and not 1tb, but otherwise it is something which you can really invest and not regret it.
You need to keep this laptop clean, since it matte black any kind of stain like sweat and oil can be seen easily.
The screen is an anti glare one.
Body is matte black.
Gives a very good look.
MS office is pre installed
Really, a good deal at this price.
The only down side is that the storage is 516gb and not 1tb, but otherwise it is something which you can really invest and not regret it.
You need to keep this laptop clean, since it matte black any kind of stain like sweat and oil can be seen easily.
Abijith Babu
17.05.2021
8/10
Оценка пользователя
Хорошо
Value for money
At this price range it's a very good laptop.Ryzen 3 3300u is performing well. You can blindly go for this. It easily gets stained it's the only thing that I didn't liked about this laptop till now. Will post a fully updated review later
Fe
08.01.2021
10/10
Оценка пользователя
Великолепно
Great Product
We use this for my sons virtual learning and it is everything I could have expected and more! I love it
Gowtham
16.05.2021
10/10
Оценка пользователя
Великолепно
Best in this price range
The performance is so damn impressive. I did not experience any thermal throttling while playing farcry-5 for 5-6 hours in ultra settings. The thermal is controlled very well.
The booting time is just 7-8 seconds as it has SSD.
The only thing is the battery don't last in performance mode and battery life can be improved by changing the battery settings.
There is a "HDD slot" available for upgrade.
The speaker are not up to the mark but decent one.
I am very happy that I choose this one over dell g3 mainly because of the thermal performance.
The booting time is just 7-8 seconds as it has SSD.
The only thing is the battery don't last in performance mode and battery life can be improved by changing the battery settings.
There is a "HDD slot" available for upgrade.
The speaker are not up to the mark but decent one.
I am very happy that I choose this one over dell g3 mainly because of the thermal performance.
mahesh
17.05.2021
2/10
Оценка пользователя
Ужасно
Not recommended for multitask
Too slow and it's not 4gb graphic as shown in description it's 512mb .
Battery backup is poor
Sound volume is s good
Battery backup is poor
Sound volume is s good
jessica lopez
08.01.2021
10/10
Оценка пользователя
Великолепно
Good quality computer for the price :)
Got it for my son to play games on. Of course it’s not a gaming computer but it does the job and for the price it’s fair . I’m shocked it’s such a good computer for such a low price. I was not going to spend 1000 bucks in building a gaming computer for a kid. This is a great computer to start off with and also good for online schooling. Camera quality is decent can’t complain. All in all this computer was a steal and made it his favorite Christmas gift from mom and dad 😇
Rajender Rathod
16.05.2021
2/10
Оценка пользователя
Ужасно
Dead
within 15 days it is dead... the return window closed.. the laptop not charging and not turning on.. it is very disappointing for me... don't know what to do... please amazon look in the matter
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