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Definitely a great replacement!


This review is for hansgrohe 88624000 tubing that I replaced in my 2005 vintage hansgrohe Metro High Arc.

Thank you to everyone who wrote in with their experiences - gave me the courage to do it and to Amazon who had the part I needed!







As a side note, we went to two plumbing supply stores locally to try to get this before ordering from Amazon. One store was a Hansgrohe supplier. Neither had this in stock.






I am replacing the hose on same faucet, new ten years ago, for third time: first two by plumbers. Here is what I have learned (not in order):
The new hose from Amazon came with both a translucent plastic cover over the lower tip of the hose and the black under-weight sleeve in place; however, the picture instructions received 2017 don’t show either in place, though they show the black sleeve being slid on after the hose is already through the sink from above. I assume that the plastic tip makes threading the hose through the sink easier. It also allowed the black sleeve, which I first slid right up into contact with the tip, to slide down through the opening following the tip. I had to tap the lead end several times a few inches into the canal to allow it to make the turn downward under the handle. On the first failure, I started wondering if I had made a mistake in ignoring one contributor’s comment about pulling a string up through the opening with removal of the old hose. That suggestion mistakenly assumed the hose was to be inserted from below.
Some have wondered how to remove the plastic cover on the tip after insertion. I, too, worried about tearing this off with pliers because of a concern that a scratch on this connection might cause a seal to fail. So I called Hansgrohe at 770 360-9880. Answer: pull hard with hands. I used gloves. It came off fine.
My instructions show the black sleeve going on under the weight. Some had wondered about that. The ?2012 instructions didn’t mention its function, but apparently our previous plumber figured that out.
I didn’t have to install the quick-connect, which might be the hardest part.
Because mine had already been replaced, the quick connect "click" item was already in existence; however, we had a heck of a time getting it to release the old hose. I thought maybe my fingers were too big, so my wife tried it. She also struggled but after about an hour while I was designing and building a pair of pliers with skinny “fingers” attached to the tips, the old hose miraculously released. Apparently we had squeezed it adequately, but hadn’t wiggled the hose around enough to get it “unstuck.” I hope with all the pulling on the thing we haven’t damaged anything. It could have been easier to use the old “not quick” method. [I seem to remember having a similar experience at another location with a quick connect fixture on a Moen faucet hose.]
Getting the old hose off the faucet requires a wrench turning the bell-shaped sleeve in the “unscrew” direction.
Mention has been made by another reviewer that the new attachment might leak for awhile after the replacement. The surface under my sink was wet the next day, and I was sure I had screwed up. I could not tell where it had come from—the quick connect junction? But after drying off the surface and putting a dry bucket under the hose temporarily, the bucket remained dry. So I would advise having the lower loop of the hose drop into a dry bucket for a week just to be sure all is well.
My first replacement was presumably due to unusually high water pressure in my hilly location, the community water tank being substantially higher than my house. We had a terrible water leak that led to our decision to remodel the kitchen while we were doing repairs. Shortly thereafter, the hoses swelled on the new faucets and wouldn’t slide in and out. A sharp person at the kitchen store suggested we measure our water pressure with a $6 gauge attached to an outdoor hose bib. It measured >100psi, which a plumber told me was dangerous. Out pressure regulator had gone bad, and I suspect that might have been the cause of our original disaster, not to mention the later failure of our Hansgrohe hoses. Note that our original product specs list 145psi as max water pressure, but recommended 22—72.5psi. So this is a warning: Unless you live in a flat town where everybody has the same water pressure, check yours. Expensive water leaks due to abnormally high pressure are avoidable, and pressure regulators wear out. The mere existence of a regulator in your house (as a flat-lander transplant to the hills, I didn’t even know we had such a device) means you need to check your pressure regularly. We have been advised to maintain 50—60 psi.
The second replacement in 2014 had no such excuse, and I think Hangrohe sent it free, but we had to pay a lot more than the price of a hose to hire a plumber. Like many on this thread, we found that a surprisingly short life for this item. Now in 2017 we have another pinhole leak at the end of the hose nest to the faucet handle.
This time, I got the answer many others have reported: there is a time limit for free replacements. Their list price appears to be $70, but to their credit, I was immediately given the option of checking Amazon or other distributors for a better price. I assume that the product i received is the same.



This hose appears to be a better designed hose than the one I replaced, which developed a small leak near the pullout faucet head. This hose is flat at the crimp, whereas, the old hose had a bump at the crimp, which is where the leak developed. See photo - old hose left, new hose right.
For the record, I am 75 years old and have arthritis in my back making doing this type of work difficult. Yet, it was not that difficult due to the well designed hose configuration of the Hansgrohe faucet.

2 - Quality - If Hansgrohe improved the quality of the hose by not using inferior materials, you would not need to replace this hose. The POS was leaking in two places. Such a POS. I suppose a manufacturer does not make a ton of money when the hose lasts forever. In addition, the proprietary design of the hose and fittings makes it all but impossible to use something from your local hardware store.
3 - Honesty - IMHO, Hansgrohe does not honor it's lifetime warranty. This is because they will not send you this hose for free without the original receipt. Who the hell saves those things anyways?
4 - Instructions - The instructions were so poorly written, I felt like I was working with the German Enigma machine. Things missing or wrong:
A - There will be an extra fitting at the end of the install - Would be helpful to know in the documentation
B - The weight that goes on the hose does not fit snugly after using this newer and thinner hose. I suppose that is what the black sleeve is for? To mount it on? I did.
C - It would be very helpful to let consumes know that the plastic nipple on the new hose needs to be removed and is only there for protection and to (I assume) assist in sliding the thing down the faucet barrel during install.
D - The two hoses need to be labeled in the diagrams so that you know which you should be working with during the install.
E - The diagram depicting how to remove the hose makes absolutely no sense. Needs to be done better.
5 - Time - What should take a few minutes to install, took much longer than necessary because of all the issues outlined.
Bottom line, this hose will fix the hose which appears to have been designed to fail. I expect more from a German company.

NOTE: in the YouTube video she says to threas the original nut into the New hose. Do this BEFORE you thread the hose (or you will get to do it twice...I know)...and, go ahead and screw back on the original faucet head JUST TO MAKE SURE you put the nut on the correct way. Then REMOVE the faucet head again BEFORE you thread the hose into the faucet...because the faucet head is weighty and makes the twist/push job much harder. Once your hose is threaded then put the faucet head back on...weight back on...and done!

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