Радиотелефон Panasonic KX-TG6821 — 282 отзывов, плюсы и минусы
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The first I tried was the Uniden TRU8866. It had a bad echo on the extra handset and other people complained about that too. This phone uses phone company voice mail (no built-in ans mach) - which is fine - but I had the VM system go bonkers so lost all trust in it. For over a week messages accumulated but we got no stutter-tone so didn't know there were any new messages - arrgghh. Not the phones fault I know but it required VM for messaging so nope.
Next I tried the new Motorola MD7081. I really wanted to like this phone. It's a 2-line 5.8Ghz ans machine like the Panasonic 6500B. I liked it's simplicity and easy switching between line 1 and 2. Had battery backup for use during power outages and the best voice quality of the three. But, it's answering system has no message counter. That alone is no big deal but it didn't have any indicator to say whether you had any saved messages. When a new message arrived it blinked and such - all good. But, if I got home, say, and listened to a message for my wife, the blinking stopped and no indication of "1 saved message" or anything. So, I would have to write a note to her to check the messages. We're so used to relying on seeing a message counter and just listening to them if it's not zero that we thought this would become a nuisance. I also would have liked an auto-line-selection so it would automatically answer the ringing line or select a non-busy outgoing line. But, that would have messed up their simpler style button function - hmmm.
The Panasonic, I am surprised to say, ended up being my favorite. Hopefully it will be reliable. I was always bothered by Panasonic's phones losing the date/time with any little power outage. Happily, this phone sets its date/time from caller-id info even though the manual implies it wouldn't work quite that way. With the right settings and phone company options (busy-forward), it elegantly supports two lines as if they are one. I really like not thinking about which line is what - just pick up and talk.
The 6500B has good voice quality and reasonable range. It's much lighter than earlier caller-id handsets which I like. I also like their shape of handset the best. My gripes are the limit of 4 handsets - I would like 6 or 7. Also, can't name the handsets so with intercom you have to remember each number.
Another troublesome feature is the base is only expandable to 4 handsets. If one has two lines wouldn't it make sense to be able to have more than 4 handsets?
As to the base unit, I've taken to turning off the fax feature unless I know a fax is coming in to prevent the printing of junk faxes. You'd think just not loading paper would do it, but no, the fax buffers the incoming fax in memory (which is a good thing) but given I know it is a junk fax, there is no way to clear that memory save unplugging the phone -- and then when plugged back in, it prints a page to tell you what you missed.
I was very pleased that Amazon was able to find this item for me.
I have two issues that you should be aware of. First some people report that the volume is too low. That is I can hear the person I'm talking to just fine, but the person on the other end has a little trouble hearing me. I called customer service for Panasonic and they suggested turning off the Voice Enhancer feature, which didn't really seem to help. That feature mostly affects the sound on my end from what I understand. However when I talk at a good volume the person can hear me just fine. The issue is a bigger concern when using a headset, so I always try to speak up when possible.
The other issue is the strange voice interface to the answering machine. You would think it would behave like a typical voicemail system at work, but the menu system is poorly designed. When I call in while on the road, I expect to be given a prompt with all the basic choices (e.g. push 1 for this, 2 for that, etc...), like an option to delete the message I just heard. Well that option is buried several menus deep, unless of course you remember that exact key to press on the phone. So it is a good idea to write down the basic command set on a card and keep it in your wallet.
Overall the phone quality is very good and meets our needs. I just think they could have done a little better at this price point, especially with the voice transmission volume. I don't know if there is a better model out there that will do better so shop around and decide for yourself.
Some minor cons are that the buttons are too easily depressed when carrying the phone. It'd be nice if they were inset a little. The phone could display the time and date, since they're programmed into it, but it doesn't. As others mentioned, the handsets register all calls they aren't used to answer as missed calls, so I find myself clearing the caller list all the time. I haven't bothered much with the phonebook, so I don't have much commentary there. It does work.
Overall, they've proven rugged, of very good quality, and with a good featureset. Glad I bought them.
It has all the right features, though it is a bit uglier than some of Panasonic's previous phones. Most importantly, PEOPLE DON'T HEAR ME WELL when I speak to them. The mic is not sensitive enough. I called Panasonic on this right up front, and they exchanged it no problem. But I continue to have the same problem. Especially when speaking in hushed (read tired) tones, people don't hear you at all. There is also a mild hiss in the background heard by the party you are speaking to (I know this since i have been on both ends of the line, e.g. when my wife calls me from home).
On the plus side, the battery lasts much longer than previous Panasonic models that were often sent out with substandard batteries in the box.
I am looking for a new phone now, since Panasonic hasn't come out with anything different. I have heard the Uniden is pretty good (I have a friend who owns it). But I really don't like the Orange screen, or the Black phone.
I wish we could get better 5.8Ghz phones multi-line phones, and better styled ones too. European phones look so much nicer (see Seimens products for England), but many of them have not been made to work with U.S. Frequency restrictions.
The answering machine works well on both lines and all set-up requirments were easy and clear.
All product's should be designed, manufactured and operate to this product's standard.
Customer support had me change a line setting (B to A linetype) which didn't help matters, so I packaged the unit up and returned it to staples. The AT&T EP5962 had no problem with caller id, but I would have preferred the Panasonic -- keys weren't as stiff as the AT&T.
A note for those looking at the AT&T EP5962 -- although the unit has a corded handset at the base, it does NOT function without power as a basic telephone. And for those with small kids, the corded handset can be removed with the base still functional (that is, no lines go off-hook)
Turns out that those requirements narrowed things down quite a bit--all the way, in fact. And the phone is not cheap. Still, it was the only one that did everything I wanted, so I sprung for it. I've had no complaints, or at least no serious ones. The menu interface could be better, but I've never met a cordless phone that got this right. The sound quality has been flawless, the two-line implementation is terrific and the blinking antenna is nice when you're searching for the phone in a dark (or cluttered) room.
I think the handsets could look more attractive; there's something clunky and last-decade about the styling. But functionally, this phone has been everything I hoped for.
(For reference, I'm migrating from a Siemens gigaset 2420, 2-line 2.4GHz system, amazon item B00004R7R1. It's noted for a few quirks, but it's been solid for 6 years and I'd easily favor it over the Panasonic.)
Pros:
-- you only have two options at present, so this phone does deliver 2-line 5.8 GHz functionality
-- blinking antenna for ringing/message was a nice touch
-- all of the basic stuff you'd expect...intercom, speakerphone, Caller ID, etc.
Cons:
-- poor sound quality, even compared to my 2.4GHz system -- there was a constant hiss even when standing near the base, and it wasn't line noise. (There is a voice boost/voice enhancer function, though even the manual notes that it might amplify any existing line noise you may already have.)
-- one 'feature' that tilted me toward the panasonic was a 'shared' phone directory among the handsets and base. It actually works like the Siemens - you have to manually copy phonebook entries from one handset to another, so keeping them all in sync is a pain.
-- The handsets didn't behave like extensions of the same line; when you answer a call on one handset, all of the others display 'missed call', which you must then clear from EACH handset. So I always seemed to pick up a handset with a few missed calls, which were actually answered on a different handset.
-- Lack of an aux port so the phone can catch the distinctive ring and shuttle a call to the fax (btw, the Uniden doesn't have this either)
-- Misc. minor annoyances: Panasonic still uses a two-digit code for the answering machine, as it did ~15 years ago. Only eight ring tones (4 ring/4 melody), none of which were great.
-- basic interface is just crude compared to other modern phones/cell phones (I'm a techie with a UI/usability background, so I do have bias there).
Overall, I found this Panasonic to be a step down from the Siemens. I've only had the Uniden for a couple days, and I'd certainly say it's the better option of the two.
Just so everyone understands, Panasonic, Uniden and most companies (I believe Vtech/AT&T included) use the same chipsets from [...] This is why the ergonomics of most of these systems are the same or similar. I'll list the advantages and disadvantages I see in the DSP Group implemenation as compared to Siemens way of doing things....
Advantages:
-Excellent handset reception (even the 2.4Ghz models are OK and do not experience much interference) 5.8 is very clear with no interference in my home.
-handset range is actually better than I suspected at 5.8Ghz (remember the higher the frequency the shorter the wavelength
and generally the shorter the range).
-Room/baby monitor
Disadvantages:
-no handset naming
-handsets show missed call even if the call is answered by another handset.
-no password lockout for settings (such as answering machine PIN). Can't lockout the kids from being nosey.
-only supports 2 digit answering machine PIN
-When remote checking answering machine it does not support reading of caller ID info for message (how many people say "call me" but you don't remember their #)?
-overly complex menu to manipulate answering machine from remote phone.
-does not set time by using caller ID info
-4 handsets only
-True Speech voice compression quality is horrible even if set to "enhanced" mode.
So, reception alone is enough to convince me to keep this system and toss my aged Siemens. Ergo-wise, I will definitely miss my Siemens. Unfortunately Siemens Corporate tells me they will not have a new phone system until the second half of 2005.
Sorry that this review turned into a comparison to Siemens, however I feel that DSP Group, Panasonic, Uniden, etc. who support them need to get of their rocker and begin to expand the feature-set of the chipsets to support features that people can really use!!!
I haven't experienced any problems with audio quality, as some other reviewers have. Maybe my standards are just lower, but it sounds good to me. I do agree that the interface is a little clunky, especially for operating the features on the base unit. More than once now I've accidentally disabled answering on line 1 (which I do want answering on) or enabled it on line 2 (which I don't want answering on). It would be a lot nicer if they just had completely distinct on/off buttons and status indicators for the separate lines.
But honestly, I've experienced so many truly horrible cordless phones that I'm actually pretty happy with this one. It may be a sad state of affairs, but we take what we can get...






